Home Care in the North East 423 home care agencies · 308 rated Good by CQC

• 25 Outstanding
• 283 Good
• 13 Requires improvement
• 3 Inadequate
• 99 Not yet rated

The North East has 423 CQC registered home care agencies. 283 are rated Good, 25 Outstanding, 13 Requires improvement, 3 Inadequate, and 99 have not yet been rated. 228 of the 423 were last inspected more than three years ago.

Source: Care Quality Commission register, kept up to date as ratings change.

All 423 home care agencies in the North East

1. Great North Home Care Home care agency in Newcastle Upon Tyne · Rated Good by CQC

   CQC: good

   33 Elemore Close, Newcastle Upon Tyne, Newcastle upon Tyne NE13 9BW

   Hourly rate

   £24 to £29 regional guide for the North East, ask the home

   Covers

   About 10 miles from Newcastle Upon Tyne

   CQC rated

   Nov 2024

   Run by

   Great North Home Care Limited

   Local authority: Newcastle upon Tyne City Council · Check what you would pay

   • Home Care

   Great North Home Care supports people in their own homes across Newcastle upon Tyne. We work with older people and younger adults, with people living with dementia, with people who have learning disabilities and autism, with people managing mental health conditions and with people who have physical disabilities or a visual or hearing impairment. Our work happens in other people's houses, which sets the terms of it. The person we visit is at home and we are there by invitation. What time the day starts, how the kitchen is arranged, what help is welcome and what would feel like interference are theirs to decide. Support ranges from a single call that makes the morning manageable to several visits a day covering personal care, medication, meals, household tasks and getting out of the house. We try to send the same small group of carers to each person, because trust takes time to build and because familiar staff are the ones who notice a change early enough for it to matter. Our most recent overall rating from the Care Quality Commission is good. We are happy to have an unhurried conversation about what support would genuinely help before anything is arranged.

   • Older Person Care
   • Dementia Care
   • Learning Disability / Autism
   • Mental Health
   • Physical Disability
   • Visual / Hearing Impairment
   • Younger Adults

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2. Brisca Healthcare Home care agency in Wingate · Rated Good by CQC

   CQC: good

   Office 8, Wingate, County Durham TS28 5HD

   Hourly rate

   £24 to £29 regional guide for the North East, ask the home

   Covers

   About 10 miles from Wingate

   CQC rated

   Aug 2025

   Run by

   Brisca Healthcare Ltd

   Local authority: Durham County Council · Check what you would pay

   • Home Care

   We at Brisca Healthcare are proud to provide compassionate home care across Wingate and the surrounding communities of County Durham, supporting people to live safely, comfortably and independently in the place they know best: their own home. As a home care agency, we come to you. Rather than asking loved ones to move into an unfamiliar setting, our team travels throughout Wingate and the wider TS postcode area, bringing tailored support directly to the doorstep. This means residents can continue to enjoy the familiar surroundings of their neighbourhood, the comfort of their own armchair, and the routines and memories that make a house a home, whilst receiving the professional care they need. Our support is shaped around the individual, and we are experienced in a broad range of specialisms. For older people, including those living with dementia, we provide gentle, patient care that focuses on dignity, reassurance and maintaining meaningful daily routines. For younger adults and those with learning disabilities or autism, we work to promote independence, confidence and community participation in a way that respects each person's preferences and goals. We also support people living with mental health conditions, physical disabilities, and visual or hearing impairments, adapting our approach so that communication and care feel natural, respectful and empowering. In practice, this means families can expect a service that listens first. Whether a loved one needs help with personal care, medication support, mobility, companionship or more complex daily assistance, we build a plan that reflects their history, their wishes and the rhythm of their life. For relatives, this often brings enormous peace of mind, knowing that a trusted team is checking in, offering practical help and providing warm human contact throughout the week. Families researching care providers naturally want reassurance about quality, and we are pleased that the Care Quality Commission rated us Good overall at our most recent inspection on 14 August 2025. We achieved a Good rating across every domain assessed, including Safe, Effective, Caring, Responsive and Well led. This consistent picture reflects the values we hold dear: safe practice, effective support, genuine kindness, responsiveness to changing needs, and thoughtful leadership that keeps our team focused on what matters most, the people we care for. Choosing home care is a significant and often emotional decision, and we understand that no two families arrive at this point in quite the same way. If you are exploring options for yourself or someone you love in Wingate or the surrounding area, we warmly invite you to get in touch. We are happy to talk through your situation, answer your questions and help you understand how the right support at home can make all the difference.

   • Older Person Care
   • Dementia Care
   • Learning Disability / Autism
   • Mental Health
   • Physical Disability
   • Visual / Hearing Impairment
   • Younger Adults

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   North East Autism Society Home care agency in Chester Le Street · Rated Good by CQC

   CQC: good

   15-16 Lumley Court, Chester Le Street, County Durham DH2 1AN

   Hourly rate

   £24 to £29 regional guide for the North East, ask the home

   Covers

   About 10 miles from Chester Le Street

   CQC rated

   Aug 2023 over 3 years ago, ask what has changed

   Run by

   North East Autism Society

   Local authority: Durham County Council · Check what you would pay

   • Home Care

   We support autistic adults and adults with learning disabilities in their own homes in Chester Le Street and across County Durham. Most of those we work with are younger adults. We have kept our focus deliberately narrow, and we think that is worth saying plainly rather than presenting ourselves as able to do everything. Supporting autistic people well asks for a specific kind of patience and a specific kind of consistency, and we would rather be genuinely good at that than adequate across a much wider range. Predictability is central to this. Being exactly where we said, at the time we said, doing what was agreed, matters more than almost anything else we could offer. Improvising is rarely helpful, and changes get explained well in advance rather than sprung on people. We begin with what the person wants their life to look like rather than with a list of tasks. Our aim is to make it possible for somebody to do things themselves and then to step back: cooking, managing money, getting to a job or a course, travelling independently. Our overall rating from the Care Quality Commission is good. We would rather be judged on what the people we support say about us than on the rating.

   • Learning Disability / Autism
   • Younger Adults

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4. St Anne's Community Services - DCA Home care agency in Durham · Rated Good by CQC

   CQC: good

   Suite 6 & 7, Durham, County Durham DH7 8XL

   Hourly rate

   £24 to £29 regional guide for the North East, ask the home

   Covers

   About 10 miles from Durham

   CQC rated

   Mar 2023 over 3 years ago, ask what has changed

   Run by

   St Anne's Community Services

   Local authority: Durham County Council · Check what you would pay

   • Home Care

   St Anne's supports adults living with learning disabilities and autism in their own homes across Durham and County Durham. Support at home should widen a life rather than manage it down, and that principle decides most of what we do. We begin with what a person wants their week to contain, what they can already do, where they would like to become more independent and where they genuinely need somebody alongside them. The plan follows from that, rather than starting with a list of tasks and fitting the person around it. Day to day our staff help with the ordinary business of running a home and a life. Cooking, shopping, money, appointments, travel, college, work and keeping up with family and friends, alongside personal care where it is needed. Communication is planned around each individual, because choice only becomes real when somebody is properly understood, and we take change at a pace people can manage. Our most recent overall rating from the Care Quality Commission is good. We welcome enquiries from people considering support for themselves, from families and from the professionals working alongside them.

   • Learning Disability / Autism

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5. Clover Group North East Home care agency in Middlesbrough

   Langridge Crescent, Middlesbrough, Middlesbrough TS3 7LU

   Hourly rate

   £24 to £29 regional guide for the North East, ask the home

   Covers

   About 10 miles from Middlesbrough

   CQC rated

   Not yet rated

   Run by

   Clover Group North East Ltd

   Local authority: Middlesbrough Council · Check what you would pay

   • Home Care

   We at Clover Group North East are proud to offer compassionate home care across Middlesbrough and the surrounding areas of the North East, supporting people to live well within the comfort and familiarity of their own homes. Based in the TS postcode area, our team is ideally placed to reach individuals and families throughout Middlesbrough and its neighbouring communities. Delivering care in someone's own home means every visit takes place in the environment they know best, surrounded by their own belongings, memories, and routines. We believe this familiarity is one of the most powerful contributors to wellbeing, dignity, and peace of mind, and it shapes everything we do as we travel to each person we support. Our specialisms reflect the diverse needs of the people we care for. We provide dedicated home care for adults living with learning disabilities and autism, offering support that respects individual communication styles, sensory preferences, and daily routines. For those with physical disabilities, we focus on practical assistance that promotes independence, whether that means help with personal care, mobility around the home, meal preparation, medication reminders, or simply being a reliable presence throughout the day. We also work extensively with younger adults, recognising that care at any stage of adulthood should empower goals, relationships, and personal ambitions rather than limit them. In practice, this means we take the time to understand each person as an individual before any care plan is agreed. Families can expect open conversations about what matters most, whether that involves maintaining hobbies, staying connected with loved ones, attending community activities, or building confidence with everyday tasks. For relatives who may live at a distance or juggle their own commitments, knowing that a familiar and trusted team is visiting regularly can bring enormous reassurance. As a newer entry on the Care Quality Commission register, our provision is currently listed as Not Yet Rated. This simply reflects the stage of our inspection journey rather than the standard of care we deliver each day. We remain fully committed to the principles the CQC upholds, including safety, effectiveness, responsiveness, caring practice, and strong leadership, and we welcome families to speak with us directly about how we work and the values that guide our team. If you are exploring home care options in Middlesbrough for a loved one, or considering support for yourself, we warmly invite you to get in touch. We understand that reaching out is often the hardest step, and we are here to listen without pressure, answer your questions honestly, and help you feel confident about the next stage of your care journey.

   • Learning Disability / Autism
   • Physical Disability
   • Younger Adults

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   Compassionate Care and Support (North East) Home care agency in Newton Aycliffe

   Suite 1, Newton Aycliffe, County Durham DL5 6ZE

   Hourly rate

   £24 to £29 regional guide for the North East, ask the home

   Covers

   About 10 miles from Newton Aycliffe

   CQC rated

   Not yet rated

   Run by

   Compassionate Care & Support (North East) Limited

   Local authority: Durham County Council · Check what you would pay

   • Home Care

   We provide care in people's own homes in Newton Aycliffe and across County Durham. Our purpose is to make it possible for people to stay where they are, with help that turns up when it should and is given by carers they know by name. We support older people needing assistance with washing, dressing, meals and medication, adults who have a learning disability, autistic adults, people living with mental health conditions, people with a physical disability and people whose sight or hearing is impaired. We also work with younger adults building independence at home. That breadth means we brief carers properly before they start with somebody. Arriving prepared, knowing how a particular person likes things done and what they would rather manage alone, is what separates support that helps from support that gets in the way. We keep teams small around each person, which matters for continuity and means changes get noticed early, whether that is a chest infection brewing or simply somebody eating less than usual. Everything starts with a home visit and a proper conversation about what is actually needed. The plan that comes from it is written in plain language, agreed rather than imposed, and reviewed as things move on. If you are looking at support at home in County Durham, please get in touch and we will come out and talk it through.

   • Older Person Care
   • Learning Disability / Autism
   • Mental Health
   • Physical Disability
   • Visual / Hearing Impairment
   • Younger Adults

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   Angel Care North Home care agency in Newcastle Upon Tyne · Rated Good by CQC

   CQC: good

   The Bungalow, Newcastle Upon Tyne, Gateshead NE16 4EF

   Hourly rate

   £24 to £29 regional guide for the North East, ask the home

   Covers

   About 10 miles from Newcastle Upon Tyne

   CQC rated

   Jul 2019 over 7 years ago, ask what has changed

   Run by

   Angel Care North Limited

   Local authority: Gateshead Metropolitan Borough Council · Check what you would pay

   • Home Care

   We provide care in people's own homes across Gateshead and Newcastle upon Tyne. Our purpose is to give people the support they need to carry on living where they want to live, at the times they have agreed and from carers they know. We visit older people needing help with washing, dressing, meals and medication. We support people living with dementia, where continuity of carer and a settled routine matter more than anything else we could offer. We work with adults who have a learning disability, autistic adults, people living with mental health conditions, people with a physical disability and people whose sight or hearing is impaired, along with younger adults building independence at home. That range means careful briefing before any carer starts with somebody new, and small teams around each person so the face at the door is familiar. Everything begins with a home visit and a proper conversation about what would genuinely help, with family involved if the person wants it. The plan is written plainly, agreed rather than imposed, and reviewed as needs change. Our most recent overall rating from the Care Quality Commission is good. If you are considering support at home on Tyneside, please ring us and we will arrange to come out and talk.

   • Older Person Care
   • Dementia Care
   • Learning Disability / Autism
   • Mental Health
   • Physical Disability
   • Visual / Hearing Impairment
   • Younger Adults

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8. Keyspring Care Home care agency in Newcastle Upon Tyne

   Office 11 The Business Works, Newcastle Upon Tyne, Newcastle upon Tyne NE6 5XB

   Hourly rate

   £24 to £29 regional guide for the North East, ask the home

   Covers

   About 10 miles from Newcastle Upon Tyne

   CQC rated

   Jul 2025

   Run by

   Keyspring Care Ltd

   Local authority: Newcastle upon Tyne City Council · Check what you would pay

   • Home Care

   We provide care at home in Newcastle Upon Tyne. Those we support include older adults, people living with dementia, adults with learning disabilities and autistic adults, people managing mental health conditions, people with physical disabilities, people living with sight or hearing loss, younger adults, and people living with eating disorders. Working across that range means we are careful about who we send as much as about how they are trained. Skill matters and so does manner. Somebody who has struggled with an eating disorder does not need a carer with opinions about food, and an autistic adult does not need one who improvises. Being the right person for a particular household is a real qualification, and we treat matching as central rather than administrative. Reliability is the other half of it. We keep rounds realistic, we do not agree to patterns of care we cannot properly staff, and we give notice when something has to move. We have not yet been given an overall rating by the Care Quality Commission, and we would rather state that plainly. Until then we are happy to be asked how we recruit, train and supervise our staff, and to be judged on what the people we already support say about us.

   • Older Person Care
   • Dementia Care
   • Learning Disability / Autism
   • Mental Health
   • Physical Disability
   • Visual / Hearing Impairment
   • Younger Adults
   • Eating Disorders

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   Care of Choice Home care agency in Sunderland

   Doxford International Business Park, Sunderland, Sunderland SR3 3XW

   Hourly rate

   £24 to £29 regional guide for the North East, ask the home

   Covers

   About 10 miles from Sunderland

   CQC rated

   Not yet rated

   Run by

   Care of Choice Limited

   Local authority: Sunderland City Council · Check what you would pay

   • Home Care

   We provide care in people's own homes across Sunderland. Our work is to give people enough support to keep living in their own houses, delivered reliably and by carers they recognise. Most of the people we visit are older and want help with the practical business of the day: washing and dressing, getting breakfast, taking medication properly, keeping on top of the house and getting out to appointments or the shops. We support people living with dementia, where a familiar carer and a predictable routine can decide how a day goes, along with people who have a physical disability, including safe help with moving and transfers, and younger adults needing support to live independently. Our carers live locally, which keeps travel sensible and timekeeping honest. It also means they often know the streets and neighbourhoods people have lived in for decades, and that makes conversation easier and the whole arrangement less formal. Care begins with a home visit and an unhurried conversation about what would genuinely help. We build the plan around the routine that already exists rather than replacing it, and we review it as things change. If you are considering support at home in Sunderland, please ring and we will talk it through.

   • Older Person Care
   • Dementia Care
   • Physical Disability
   • Younger Adults

   View Profile

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    Eezz Staffing Home care agency in Hartlepool · Rated Good by CQC

    CQC: good

    Room 7, Hartlepool, Hartlepool TS24 7QT

    Hourly rate

    £24 to £29 regional guide for the North East, ask the home

    Covers

    About 10 miles from Hartlepool

    CQC rated

    Apr 2026

    Run by

    Eezz Staffing Ltd

    Local authority: Hartlepool Borough Council · Check what you would pay

    • Home Care

    Eezz Staffing provides care in people's own homes across Hartlepool. We support older people and younger adults who need help to manage at home, and the aim is always the same: enough support to keep life going comfortably, and not so much that it takes over. What that looks like varies a great deal. For some people it is a short morning visit to help with washing, dressing and breakfast, and a look in later to check medicines have been taken. For others it is longer support through the day with meals, laundry, shopping and getting out and about. Some people want company as much as practical help, and there is no reason to pretend otherwise, because a visit where somebody actually sits down and talks is worth a good deal more than a visit that is over in five minutes. We plan visits with the person and, where they want it, with their family. That conversation covers the awkward details as well as the obvious ones, because how someone prefers to be helped with personal care is exactly the sort of thing that gets missed and then matters every single day. Our most recent overall rating from the Care Quality Commission is good. We keep an eye on the basics that sit behind that rating, particularly timekeeping, continuity of the people we send, and whether our care workers feel well enough trained and supported to do the job properly.

    • Older Person Care
    • Younger Adults

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11. Placeholder image

    Cherry Tree Gardens Home care agency in Houghton Le Spring · Rated Good by CQC

    CQC: good

    Orchard Place, Houghton Le Spring, Sunderland DH5 8JY

    Hourly rate

    £24 to £29 regional guide for the North East, ask the home

    Covers

    About 10 miles from Houghton Le Spring

    CQC rated

    Jan 2019 over 7 years ago, ask what has changed

    Run by

    Sunderland Home Care Associates (20-20) Limited

    Local authority: Sunderland City Council · Check what you would pay

    • Home Care

    Cherry Tree Gardens provides care and support for people living in their own apartments here in Houghton le Spring, with staff on site rather than travelling between visits. That makes a real difference, because help can be there when it is needed rather than only at a planned time. For older people we help with washing and dressing, medication, meals, laundry, shopping and getting out and about, and we keep an eye on the wider picture, raising changes in appetite, mood or steadiness early rather than waiting to be asked. For people living with dementia we keep familiar faces involved, work with the routine that already suits the person and avoid unnecessary change. For people with a physical disability we help with moving safely and with managing as independently as possible, and where somebody has sight or hearing loss we adapt how we communicate and take care not to move things without saying so. We also support younger adults. Having your own front door matters, and we try never to forget that this is somebody's home first and our workplace second. Support is agreed with the person, and with their family where they want that, and reviewed as things change. Please contact us if you would like to know more about how support here is arranged.

    • Older Person Care
    • Dementia Care
    • Physical Disability
    • Visual / Hearing Impairment
    • Younger Adults

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12. Nurtured Care NE Home care agency in Gateshead · Rated Good by CQC

    CQC: good

    Dunston Small Business Centre, Gateshead, Gateshead NE11 9DR

    Hourly rate

    £24 to £29 regional guide for the North East, ask the home

    Covers

    About 10 miles from Gateshead

    CQC rated

    May 2026

    Run by

    Nurtured Care (NE) Limited

    Local authority: Gateshead Metropolitan Borough Council · Check what you would pay

    • Home Care

    Nurtured Care NE provides care and support in people's own homes across Gateshead. We take on a wide range of needs, and each arrangement begins with a proper conversation about what the person wants their day to look like rather than with a standard package. For older people we help with personal care, medication, meals, housework, shopping and getting out and about, and we notice and raise the changes that are easy to overlook. For people living with dementia we keep the same care workers visiting, follow the routine the household already has and avoid moving things about in a home that is known by heart. We support adults with a learning disability and autistic adults, where the emphasis is on independence and on communicating in the way that suits the person, and adults with mental health needs, where reliability and respect do most of the good. We help people with a physical disability to move safely and manage at home as independently as possible. Younger adults are supported around their own commitments rather than our rota. Our staff are trained for the people they actually visit, and we keep teams as settled as the rota allows because a familiar face at the door changes how a visit goes. Please ring us if you would like to talk it through.

    • Older Person Care
    • Dementia Care
    • Learning Disability / Autism
    • Mental Health
    • Physical Disability
    • Younger Adults

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13. Sphere Specialist Healthcare Home care agency in Ashington · Rated Good by CQC

    CQC: good

    Suite 9-11, Ashington, Northumberland NE63 8UG

    Hourly rate

    £24 to £29 regional guide for the North East, ask the home

    Covers

    About 10 miles from Ashington

    CQC rated

    May 2024

    Run by

    Sphere Specialist Healthcare Ltd

    Local authority: Northumberland County Council · Check what you would pay

    • Home Care

    Sphere Specialist Healthcare supports people across Ashington and the surrounding part of Northumberland in their own homes. We plan support around what somebody wants their week to look like rather than around a standard package of tasks. We support older people who need help with daily living, and people living with dementia, where continuity and patience are worth more than anything written down. We work with adults who have a learning disability and with autistic adults, often with an emphasis on building confidence rather than taking tasks away from people. We also support people managing mental health conditions, where reliability and being genuinely listened to count for a great deal, people living with a physical disability and younger adults. We keep the same workers with the same people wherever we can. Being properly known makes it far easier for somebody to say when things are not going well, and it means changes get noticed early rather than late. Our most recent overall rating from the Care Quality Commission is good. We treat that as the standard to maintain rather than a badge. If you are looking into support at home in this area, we are glad to talk it through honestly.

    • Older Person Care
    • Dementia Care
    • Learning Disability / Autism
    • Mental Health
    • Physical Disability
    • Younger Adults

    View Profile

14. Placeholder image

    North STSS (Short Term Support Service) Berwick Home care agency in Berwick Upon Tweed · Rated Outstanding by CQC

    CQC: outstanding

    McDonald House, Berwick Upon Tweed, Northumberland TD15 1ED

    Hourly rate

    £24 to £29 regional guide for the North East, ask the home

    Covers

    About 10 miles from Berwick Upon Tweed

    CQC rated

    Sep 2023 over 3 years ago, ask what has changed

    Run by

    Northumberland County Council

    Local authority: Northumberland County Council · Check what you would pay

    • Home Care

    We are the short term support team in Berwick Upon Tweed, working with people in their own homes at the point where something has changed, often after a spell in hospital or a sudden loss of confidence. Our support usually runs for a set period and has a clear purpose, which is to help somebody get back to doing as much for themselves as they can rather than settling into long term care they may not need. We work with older people, people living with dementia, adults managing mental health conditions, people living with a physical disability and people with sight or hearing loss, as well as younger adults. Work of this kind only succeeds if it is honest. Sometimes somebody regains far more than anybody expected, and sometimes the right answer is that ongoing care is needed, and we say so plainly rather than stretching things out. Our most recent overall rating from the Care Quality Commission is outstanding. We are proud of it and clear that a rating reflects a point in time. What matters more is whether people tell us they got their confidence back.

    • Older Person Care
    • Dementia Care
    • Mental Health
    • Physical Disability
    • Visual / Hearing Impairment
    • Younger Adults

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15. ROC Support Network Home care agency in Newton Aycliffe · Rated Outstanding by CQC

    CQC: outstanding

    Hope House, Newton Aycliffe, County Durham DL5 7ER

    Hourly rate

    £24 to £29 regional guide for the North East, ask the home

    Covers

    About 10 miles from Newton Aycliffe

    CQC rated

    Nov 2021 over 4 years ago, ask what has changed

    Run by

    ROC Support Ltd

    Local authority: Durham County Council · Check what you would pay

    • Home Care

    ROC Support Network works with people across Newton Aycliffe and the surrounding part of County Durham in their own homes. Our starting point is what somebody wants their life to look like, and then the practical question of what support would make that possible. We work with adults who have a learning disability and with autistic adults, people managing mental health conditions, people living with a physical disability and people with sight or hearing loss. We also support people living with eating disorders and younger adults, who often want support that helps them get on with work, study or a social life rather than support that simply keeps them safe at home. Our most recent overall rating from the Care Quality Commission is outstanding. We are proud of it and clear that a rating reflects a point in time rather than a guarantee. What keeps support good is the daily effort, keeping the same workers with the same people, going at somebody's pace rather than ours and being honest when something has not worked. If you are looking into support at home here, we are glad to talk it through openly.

    • Learning Disability / Autism
    • Mental Health
    • Physical Disability
    • Visual / Hearing Impairment
    • Younger Adults
    • Eating Disorders

    View Profile

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    Quality First Care Services (Northumberland) Home care agency in Whitley Bay

    9A East Parade, Whitley Bay, North Tyneside NE26 1AP

    Hourly rate

    £24 to £29 regional guide for the North East, ask the home

    Covers

    About 10 miles from Whitley Bay

    CQC rated

    Not yet rated

    Run by

    Quality First Care Services Ltd

    Local authority: North Tyneside Metropolitan Borough Council · Check what you would pay

    • Home Care

    Quality First Care supports people in their own homes across Whitley Bay and the North Tyneside area. We visit older adults, younger adults, people living with dementia, people with physical disabilities, people with loss of sight or hearing, and people managing mental health conditions. Our purpose is to make staying at home workable for longer, which for the great majority of the people we visit is what they want. The support might be a short morning call to help someone get up safely, or several longer visits across the day covering personal care, medication, meals and company. We find out which is genuinely needed by asking, and we arrange that, rather than fitting people into whatever we already run. Reliability is the part we take most seriously. A person waiting to be helped out of bed cannot usefully do anything else in the meantime, so we plan our rotas so that visits arrive when we said they would, and we keep the same carers with the same people wherever we can. Care plans are written in plain language, agreed with the person, and revised when their circumstances change rather than on a fixed cycle. If you would like to discuss support at home for yourself or a relative, please contact us and we will come out and talk it over.

    • Older Person Care
    • Dementia Care
    • Mental Health
    • Physical Disability
    • Visual / Hearing Impairment
    • Younger Adults

    View Profile

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    Social Return Case Management Home care agency in Durham · Rated Good by CQC

    CQC: good

    Adelaide Court, Durham, County Durham DH1 1TW

    Hourly rate

    £24 to £29 regional guide for the North East, ask the home

    Covers

    About 10 miles from Durham

    CQC rated

    Nov 2025

    Run by

    Social Return Case Management Limited

    Local authority: Durham County Council · Check what you would pay

    • Home Care

    Social Return Case Management provides support at home to adults in Durham and the surrounding area. We support older people who need help to carry on living in their own houses, and younger adults who need support to live independently. A good deal of our work is with people whose needs are complex enough that a standard home care visit is not what is called for, and who need a carefully planned package of support built around them. Complex support at home depends on staff who are trained for the specific person rather than trained in general, and on a team that stays the same. Someone with significant needs cannot be supported safely by whoever happens to be free that day. So we build a small team around each person, train them for what that person actually needs, and keep them. The support itself ranges from personal care, medication and health needs to help with cooking, the household, getting to work or college and keeping up with family and friends. It is agreed with the person and changed when their circumstances change. Our most recent overall rating from the Care Quality Commission is good. Please get in touch to talk things through.

    • Older Person Care
    • Younger Adults

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18. Outreach Teeside Home care agency in Stockton-on-tees · Rated Good by CQC

    CQC: good

    Room 51/52 Ragworth Community Centre, Stockton-on-tees, Stockton-on-Tees TS19 0FB

    Hourly rate

    £24 to £29 regional guide for the North East, ask the home

    Covers

    About 10 miles from Stockton-on-tees

    CQC rated

    Dec 2018 over 7 years ago, ask what has changed

    Run by

    Autism Initiatives (UK)

    Local authority: Stockton-on-Tees Borough Council · Check what you would pay

    • Home Care

    Outreach Teeside supports adults in their own homes in Stockton on Tees and the surrounding area. We work with older people and younger adults, adults with learning disabilities and autism, and people who have sight or hearing loss. Our work is built around what the person wants their day to look like. For some that means a short call in the morning to help with washing, dressing, medicines and breakfast. For others it means fuller support across the day, covering meals, the household, shopping and getting out and about. For younger adults it is often about building the practical skills independent living asks for, from cooking and budgeting to managing appointments and using transport confidently, and there we count it a success when we are needed less. Where somebody communicates in their own way, we learn how they do it rather than expecting them to adapt to us. Where somebody has sight or hearing loss, we take the trouble to find out how they prefer to be approached and spoken with, which costs us nothing and changes how every visit feels. We keep the team around each person small, and we agree the plan with the person rather than writing it about them. Our most recent overall rating from the Care Quality Commission is good. We ask the people we support whether we are getting it right, and we act when the answer is no.

    • Older Person Care
    • Learning Disability / Autism
    • Visual / Hearing Impairment
    • Younger Adults

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19. Boomerang Healthcare Home care agency in Gateshead · Rated Good by CQC

    CQC: good

    Design Works, Gateshead, Gateshead NE10 0JP

    Hourly rate

    £24 to £29 regional guide for the North East, ask the home

    Covers

    About 10 miles from Gateshead

    CQC rated

    May 2021 over 5 years ago, ask what has changed

    Run by

    Boomerang Healthcare Ltd

    Local authority: Gateshead Metropolitan Borough Council · Check what you would pay

    • Home Care

    Boomerang Healthcare is a home care agency in Gateshead, supporting adults in their own homes across the area. The people we work with are a broad mix: older people and younger adults, people living with dementia, adults with a learning disability and autistic adults, people with a physical disability, and people managing a mental health condition. That range means there is no single way of working, and we plan each person's support individually. The support looks quite different depending on who it is for. For an older person it is often about the parts of the day that have become difficult. For a younger adult with a learning disability it is more often about independence: cooking, managing money, keeping appointments, getting out and holding on to a tenancy. Where the aim is independence, success usually means somebody needing less from us over time. Support is agreed with each person in language they can follow, and revisited as circumstances change. Our most recent overall rating from the Care Quality Commission is good. If you are arranging support at home locally, please get in touch.

    • Older Person Care
    • Dementia Care
    • Learning Disability / Autism
    • Mental Health
    • Physical Disability
    • Younger Adults

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20. Mencap - Teeside Domiciliary Care Agency Home care agency in Stockton-on-tees · Rated Good by CQC

    CQC: good

    Tower House, Stockton-on-tees, Stockton-on-Tees TS17 6SF

    Hourly rate

    £24 to £29 regional guide for the North East, ask the home

    Covers

    About 10 miles from Stockton-on-tees

    CQC rated

    Aug 2019 over 7 years ago, ask what has changed

    Run by

    Royal Mencap Society

    Local authority: Stockton-on-Tees Borough Council · Check what you would pay

    • Home Care

    Mencap Teesside Domiciliary Care Agency supports adults in their own homes across the Stockton area. Our work is with adults who have a learning disability and with autistic adults, mostly younger adults, and we support older people too. It is aimed squarely at independence rather than at doing things for people. That might mean support with cooking, shopping, money, appointments and keeping a tenancy going, or help to get out, use local facilities, take up work or study and keep hold of friendships. The measure we care about is whether somebody's week contains things they chose and look forward to. If a person's life has quietly narrowed to the four walls of their flat while the paperwork says everything is fine, then the support is not working, however reliably the calls are delivered. We plan with each person in language they can follow themselves. Where somebody communicates without speech, we learn how. Where the week needs to be predictable, we keep it predictable. Our most recent overall rating from the Care Quality Commission is good. If you are looking into support at home locally, please get in touch.

    • Older Person Care
    • Learning Disability / Autism
    • Younger Adults

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21. Interactive Development Support Home care agency in North Shields · Rated Good by CQC

    CQC: good

    Shiremoor House Farm, North Shields, North Tyneside NE29 8DZ

    Hourly rate

    £24 to £29 regional guide for the North East, ask the home

    Covers

    About 10 miles from North Shields

    CQC rated

    Nov 2019 over 6 years ago, ask what has changed

    Run by

    Interactive Development Support Limited

    Local authority: North Tyneside Metropolitan Borough Council · Check what you would pay

    • Home Care

    Interactive Development Support is based in North Shields and supports people in their own homes across North Tyneside. We work with older people, adults with a learning disability, autistic adults, people living with mental ill health, people with a physical disability and younger adults. A good deal of our work is less about personal care and more about making an ordinary life workable. Getting to college, work or activities. Running a household. Managing money, appointments and the paperwork that piles up. Keeping in touch with family and friends. For many of the people we support, having somebody reliable who turns up and who knows them is what holds a week together. Support is planned around what each person wants to be able to do rather than around risk alone. Where somebody needs a great deal of help, we still look for the parts they can take on, because independence slips away quietly unless it is actively protected. We keep asking whether we are doing more than is wanted, which is an easy habit to fall into. We learn how each person communicates, including those who use little or no speech, and we adapt to them. Predictability, noise and sensory needs all affect how a day goes, and we treat those as part of the support. Our most recent overall rating from the Care Quality Commission is good. Please get in touch to talk through what we could offer.

    • Older Person Care
    • Learning Disability / Autism
    • Mental Health
    • Physical Disability
    • Younger Adults

    View Profile

22. Social & Care Recruitment Agency Home care agency in Middlesbrough

    South Tees Business Centre, Middlesbrough, Redcar and Cleveland TS6 6TL

    Hourly rate

    £24 to £29 regional guide for the North East, ask the home

    Covers

    About 10 miles from Middlesbrough

    CQC rated

    Not yet rated

    Run by

    Social & Care Recruitment Ltd

    Local authority: Redcar and Cleveland Borough Council · Check what you would pay

    • Home Care

    Social and Care Recruitment Agency is a home care agency working across Redcar and Cleveland and the Middlesbrough area. We support adults in their own homes. We visit older people and younger adults, people living with dementia, people with a physical disability and people with a visual or hearing impairment. Calls range from a short morning visit through to several a day, covering personal care, medication, meals, help to move about the home safely, shopping, appointments and company. We are registered with the Care Quality Commission and have not yet been given an overall rating. We would rather set that out here than have a family come across it later, and we would encourage anyone considering us to meet the manager, ask for references and judge us on how we actually operate. Our starting point is how a person already manages. Most people have arranged their own days for decades and have firm views about what they want help with and what they would rather keep doing themselves. We fill in the gaps rather than reorganise a life that mostly works. If you are arranging care at home locally, please get in touch.

    • Older Person Care
    • Dementia Care
    • Physical Disability
    • Visual / Hearing Impairment
    • Younger Adults

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    Watergate House (office) Home care agency in Gateshead · Rated Good by CQC

    CQC: good

    1-83 Watergate Court, Gateshead, Gateshead NE11 0DG

    Hourly rate

    £24 to £29 regional guide for the North East, ask the home

    Covers

    About 10 miles from Gateshead

    CQC rated

    Jan 2023 over 3 years ago, ask what has changed

    Run by

    Home Group Limited

    Local authority: Gateshead Metropolitan Borough Council · Check what you would pay

    • Home Care

    Watergate House provides care and support in people's own homes across Gateshead. We work with older adults, with younger adults, and with people living with dementia. Our purpose is straightforward: to make staying at home a realistic option when daily life has become hard to manage alone. The help covers washing and dressing, medication, meals and drinks, shopping, getting out to appointments, household tasks and company. What the visits actually look like depends entirely on the person, so we ask rather than assume. For people living with dementia we lean heavily on familiarity. The same carer, at a familiar time, in surroundings the person already understands, prevents more confusion and distress than anything else we could offer. Home has a real advantage here, because the rooms are already known and the habits are already in place, and our job is to support what exists rather than replace it. We also try to support families, because caring for a relative living with dementia is demanding work and it is often lonely. Plans are agreed with the person and revised when circumstances change. Our most recent rating from the Care Quality Commission is good. Please contact us if you would like to talk about support in Gateshead.

    • Older Person Care
    • Dementia Care
    • Younger Adults

    View Profile

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    Campbell Court Home care agency in Hebburn · Rated Good by CQC

    CQC: good

    Penrith Road, Hebburn, South Tyneside NE31 2RG

    Hourly rate

    £24 to £29 regional guide for the North East, ask the home

    Covers

    About 10 miles from Hebburn

    CQC rated

    May 2025

    Run by

    Springfield Home Care Services Limited

    Local authority: South Tyneside Metropolitan Borough Council · Check what you would pay

    • Home Care

    Campbell Court provides care and support in people's own homes in Hebburn and across South Tyneside. Staying at home is what most people want, and our job is to make that a dependable option rather than one that gradually stops working. We support older adults with the everyday things that have become difficult: personal care, medication, meals, keeping the house running and getting out safely when they want to. We support people living with dementia, and we concentrate on continuity, because a familiar worker arriving when expected does more good than anything else we could arrange. We work with people living with mental health conditions, where a steady relationship and staff who notice early changes make the real difference, and with people who have physical disabilities, helping with washing, dressing and mobility while leaving the person deciding how it is done. We support people with a visual or hearing impairment, adapting how we announce ourselves and explain what we are doing, and younger adults, whose care fits around work, study, family and independence. We keep the number of different workers going to each person as small as we can manage, because trust is built through familiarity. Our most recent overall rating from the Care Quality Commission is good. Please get in touch and ask us anything at all.

    • Older Person Care
    • Dementia Care
    • Mental Health
    • Physical Disability
    • Visual / Hearing Impairment
    • Younger Adults

    View Profile

25. Springfield Healthcare (Newcastle) Home care agency in Newcastle Upon Tyne · Rated Good by CQC

    CQC: good

    Unit 7 St. Peters Wharf, Newcastle Upon Tyne, Newcastle upon Tyne NE6 1TW

    Hourly rate

    £24 to £29 regional guide for the North East, ask the home

    Covers

    About 10 miles from Newcastle Upon Tyne

    CQC rated

    May 2022 over 4 years ago, ask what has changed

    Run by

    Springfield Home Care Services Limited

    Local authority: Newcastle upon Tyne City Council · Check what you would pay

    • Home Care

    We provide care at home in Newcastle Upon Tyne. Those we support include people living with dementia, adults with learning disabilities and autistic adults, people with physical disabilities and people living with sight or hearing loss. A range this wide only works if you plan one household at a time. What helps somebody living with dementia stay settled at home has little in common with what helps a young autistic adult run their own flat, and running both through the same routine serves neither. For autistic adults and people with learning disabilities we are careful to be exactly where we said, at the time we said, doing what was agreed. Improvising is rarely helpful and changes are explained in advance rather than sprung. Where a person communicates differently, whether through sight, hearing or anything else, we sort that out properly at the beginning, because everything else we do rests on it. Our overall rating from the Care Quality Commission is good. We ask the people we support how we are doing and give the awkward answers more weight than the generous ones, because only those change anything.

    • Dementia Care
    • Learning Disability / Autism
    • Physical Disability
    • Visual / Hearing Impairment

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26. Housing 21 - Beckwith Mews Home care agency in Sunderland · Rated Good by CQC

    CQC: good

    Seaham Street, Sunderland, Sunderland SR3 1HN

    Hourly rate

    £24 to £29 regional guide for the North East, ask the home

    Covers

    About 10 miles from Sunderland

    CQC rated

    Apr 2020 over 6 years ago, ask what has changed

    Run by

    Housing 21

    Local authority: Sunderland City Council · Check what you would pay

    • Home Care

    Beckwith Mews, part of Housing 21, provides care and support to people in their own homes in Sunderland. Our work is built around the life somebody already has, and the aim is to support it rather than reorganise it. We support older adults with the everyday things that have become harder: personal care, medication, meals, keeping the house in order and getting out safely. We support people living with dementia, where a familiar face arriving at an expected time does more good than any amount of organised activity. We work with adults who have a learning disability or autism, where communication suited to the person and support that builds skills rather than replacing them make the greatest difference, and with people living with mental health conditions, where a steady relationship and early attention to changes matter most. We support people with physical disabilities, helping with washing, dressing and mobility while leaving the person deciding how it is done, and younger adults, whose care is planned around work, study, family and independence. We keep the team around each person as small and consistent as we can manage. Our most recent overall rating from the Care Quality Commission is good. Please get in touch and ask us anything you need to know.

    • Older Person Care
    • Dementia Care
    • Learning Disability / Autism
    • Mental Health
    • Physical Disability
    • Younger Adults

    View Profile

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    Helping Hands Home care agency in Middlesbrough · Rated Good by CQC

    CQC: good

    Suite 118-119 Cleveland Business Centre, Middlesbrough, Middlesbrough TS1 1RQ

    Hourly rate

    £24 to £29 regional guide for the North East, ask the home

    Covers

    About 10 miles from Middlesbrough

    CQC rated

    Aug 2019 over 7 years ago, ask what has changed

    Run by

    Midshires Care Limited

    Local authority: Middlesbrough Council · Check what you would pay

    • Home Care

    Helping Hands Middlesbrough provides care and support in people's own homes across the town. Most people would far rather stay where they are than move, and our work is to make that a safe and dependable arrangement. We support older adults with the everyday things that have become harder: personal care, medication, meals, keeping the house in order and getting out when they want to. We support people living with dementia, where a familiar face arriving at an expected time does more good than any amount of organised activity. We work with adults who have a learning disability or autism, where communication suited to the person, a dependable routine and support that builds skills rather than replacing them make the greatest difference. We support people with physical disabilities, helping with washing, dressing and mobility while leaving the person deciding how it is done, and younger adults, whose care is planned around work, study, family and independence. We keep the number of different workers visiting each person as small as we can manage, because familiarity lets people relax and lets us notice changes early. Our most recent overall rating from the Care Quality Commission is good. Please contact us and ask us anything you want to know.

    • Older Person Care
    • Dementia Care
    • Learning Disability / Autism
    • Physical Disability
    • Younger Adults

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    Essential Care and Support Home care agency in Seaham · Rated Good by CQC

    CQC: good

    North Wing, Seaham, County Durham SR7 7PR

    Hourly rate

    £24 to £29 regional guide for the North East, ask the home

    Covers

    About 10 miles from Seaham

    CQC rated

    Nov 2023

    Run by

    Essential Care & Support Ltd

    Local authority: Durham County Council · Check what you would pay

    • Home Care

    Essential Care and Support provides care in people's own homes in Seaham and the surrounding parts of County Durham. Our work is built around the life somebody already has, and the aim is to support it rather than reorganise it for our convenience. We support older adults who need help with personal care, medication, meals or getting safely about the house. We work with adults who have a learning disability or autism, where communication suited to the person, a routine that can be relied upon and support that builds skills rather than replacing them make the greatest difference. We support people living with mental health conditions, where a steady, trusting relationship and staff who notice early changes matter most, and people with physical disabilities, helping with washing, dressing, mobility and getting out into the world while leaving the person deciding how things are done. We support younger adults too, whose weeks are built around work, study, family or plans of their own. We keep the team around each person as small and consistent as we can manage, because trust is built through familiarity rather than through paperwork. Our most recent overall rating from the Care Quality Commission is good. Please get in touch and ask us how we would go about supporting you or your relative.

    • Older Person Care
    • Learning Disability / Autism
    • Mental Health
    • Physical Disability
    • Younger Adults

    View Profile

29. The Learning Support Centre Home care agency in Newcastle Upon Tyne · Rated Good by CQC

    CQC: good

    Merchant House, Newcastle Upon Tyne, Newcastle upon Tyne NE1 1EE

    Hourly rate

    £24 to £29 regional guide for the North East, ask the home

    Covers

    About 10 miles from Newcastle Upon Tyne

    CQC rated

    Nov 2018 over 8 years ago, ask what has changed

    Run by

    The Learning Support Centre Limited

    Local authority: Newcastle upon Tyne City Council · Check what you would pay

    • Home Care

    The Learning Support Centre provides support to younger adults and to people living with physical disabilities in their own homes across Newcastle Upon Tyne. The point of our work is an ordinary life rather than a managed one. Support for somebody in their twenties or thirties is rarely about managing decline. It is about getting to work or college, keeping a flat running, managing money and appointments, seeing friends, and handling the parts of daily life that are genuinely difficult. We do those parts and leave the rest alone, even when doing it ourselves would be quicker, because taking over is easy and hard to undo. Where personal care is needed we provide it thoroughly and without fuss, and we work with GPs and community teams where specialist input helps. We match staff to people with care and keep those teams small and consistent, because the relationship is where the value lies. A support worker who understands somebody can tell when something is wrong long before it becomes a crisis. Our most recent rating from the Care Quality Commission is good. Please get in touch if you would like to talk about support in Newcastle.

    • Physical Disability
    • Younger Adults

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30. Comfort Call Durham Home care agency in Peterlee · Rated Good by CQC

    CQC: good

    4 Fern Court, Peterlee, County Durham SR8 2RR

    Hourly rate

    £24 to £29 regional guide for the North East, ask the home

    Covers

    About 10 miles from Peterlee

    CQC rated

    Jul 2023 over 3 years ago, ask what has changed

    Run by

    Comfort Call Limited

    Local authority: Durham County Council · Check what you would pay

    • Home Care

    Comfort Call Durham provides care and support in people's own homes across Peterlee and the surrounding part of County Durham. We work with older adults, younger adults, people living with dementia, people with physical disabilities, people with loss of sight or hearing, and people managing mental health conditions. Our purpose is to make staying at home a realistic option when daily life has become hard to manage alone. The help covers washing and dressing, medication, meals and drinks, shopping, getting out to appointments, household tasks and company. What the visits actually look like depends entirely on the person, so we ask rather than assume. Reliability is what everything rests on. Somebody waiting to be helped out of bed cannot do anything else in the meantime, so we plan rotas so that calls arrive when we said they would, and we would sooner take on less work than accept more than we can cover. For people living with dementia we lean on familiarity: the same carer, at a familiar time, in surroundings the person already understands. Our most recent rating from the Care Quality Commission is good. Please contact us to talk about support.

    • Older Person Care
    • Dementia Care
    • Mental Health
    • Physical Disability
    • Visual / Hearing Impairment
    • Younger Adults

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31. Welcome Care and Support Home care agency in Blaydon-on-tyne · Rated Good by CQC

    CQC: good

    AOne Business Centre, Blaydon-on-tyne, Gateshead NE21 4JR

    Hourly rate

    £24 to £29 regional guide for the North East, ask the home

    Covers

    About 10 miles from Blaydon-on-tyne

    CQC rated

    Nov 2025

    Run by

    Akwaaba Care and Support Ltd

    Local authority: Gateshead Metropolitan Borough Council · Check what you would pay

    • Home Care

    We provide care at home in Blaydon and across Gateshead, supporting older adults, people living with dementia, people managing mental health conditions, people with physical disabilities, people living with sight or hearing loss and younger adults. Being a local team is the practical heart of this. We know the streets and how long a journey really takes, which means we can build a round that works on an ordinary Tuesday rather than one that only holds together in theory. Arriving when we said we would is not a small courtesy when somebody is waiting to be helped out of bed. We aim our help at what has genuinely become hard and leave alone what somebody would rather keep doing themselves, because kindness is how independence usually gets eroded, one helpful act at a time. With dementia, consistency does most of the work: the same carer at the same time, in the same order, in a home where nothing has been rearranged. Our overall rating from the Care Quality Commission is good. We ask the people we visit what they think of us and act on the critical answers rather than the polite ones.

    • Older Person Care
    • Dementia Care
    • Mental Health
    • Physical Disability
    • Visual / Hearing Impairment
    • Younger Adults

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    TrinityPlus Healthcare Services Home care agency in Middlesbrough · Rated Good by CQC

    CQC: good

    Suite 2A, Middlesbrough, Middlesbrough TS1 4AT

    Hourly rate

    £24 to £29 regional guide for the North East, ask the home

    Covers

    About 10 miles from Middlesbrough

    CQC rated

    Feb 2024

    Run by

    TrinityPlus Healthcare Services Ltd

    Local authority: Middlesbrough Council · Check what you would pay

    • Home Care

    We are TrinityPlus Healthcare, and we support adults in their own homes across Middlesbrough. We work with people of all ages and build each package around the individual rather than offering something fixed. Our support covers older people who need help with personal care, medication, meals and shopping, and adults living with dementia, where a familiar face arriving at a predictable time achieves more than any technique. We support adults with learning disabilities and autistic adults, people living with mental ill health, people with physical disabilities and people living with sight or hearing loss. Many of those we support are younger adults who want help that steps back as they take on more themselves. Everything starts with a visit at home and a proper conversation, with family or an advocate present if that is wanted. The plan is written with the person, it records what matters to them and not only which tasks need doing, and it is reviewed when circumstances change. We keep rotas as consistent as we can and we tell people when we are running late rather than leaving them watching the window. Our care workers are recruited with full checks and references, trained before working alone and properly supervised, and a manager is contactable when you need one. Our most recent overall rating from the Care Quality Commission is good. Please get in touch to talk about care at home.

    • Older Person Care
    • Dementia Care
    • Learning Disability / Autism
    • Mental Health
    • Physical Disability
    • Visual / Hearing Impairment
    • Younger Adults

    View Profile

33. North East Care Management Home care agency in Blyth · Rated Outstanding by CQC

    CQC: outstanding

    26 Petrel way, Blyth, Northumberland NE24 3QL

    Hourly rate

    £24 to £29 regional guide for the North East, ask the home

    Covers

    About 10 miles from Blyth

    CQC rated

    Jul 2019 over 7 years ago, ask what has changed

    Run by

    North East Care Management Limited

    Local authority: Northumberland County Council · Check what you would pay

    • Home Care

    We are North East Care Management, and we support adults in their own homes in Blyth and across Northumberland. We work with people of all ages and build each package around the individual rather than offering something off the shelf. Our support covers older people who need help with personal care, medication, meals and shopping, and adults with learning disabilities and autistic adults, where predictable routines and clear information given in good time matter enormously. We support people living with mental ill health, where a routine that holds and a dependable presence can count as much as any clinical input, people with physical disabilities, taking care over equipment and over how somebody prefers to be assisted, and people living with sight or hearing loss. Many of those we support are younger adults who want help that steps back as they take on more themselves. Northumberland is a large and often rural county, so we plan our rounds around geography as well as need, and if we are delayed we ring rather than leaving somebody waiting. Our most recent overall rating from the Care Quality Commission is outstanding. We are proud of that and clear that it has to be earned again every week. Please get in touch if you would like to talk about support at home.

    • Older Person Care
    • Learning Disability / Autism
    • Mental Health
    • Physical Disability
    • Visual / Hearing Impairment
    • Younger Adults

    View Profile

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    Care Link Northern Home care agency in Hartlepool · Rated Good by CQC

    CQC: good

    57 Cliffton Avenue, Hartlepool, Hartlepool TS26 9QW

    Hourly rate

    £24 to £29 regional guide for the North East, ask the home

    Covers

    About 10 miles from Hartlepool

    CQC rated

    Jan 2023 over 3 years ago, ask what has changed

    Run by

    Care Link Northern Limited

    Local authority: Hartlepool Borough Council · Check what you would pay

    • Home Care

    Care Link Northern provides care and support in people's own homes across Hartlepool. We work with older adults, people living with dementia, adults with learning disabilities, autistic adults, and people managing mental health conditions. Our purpose is to make staying at home a realistic option when daily life has become hard to manage alone. The help covers washing and dressing, medication, meals and drinks, shopping, getting out to appointments, household tasks and company. What the visits actually look like depends entirely on the person, so we ask rather than assume. For people living with dementia we lean heavily on familiarity. The same carer, at a familiar time, in surroundings the person already understands, prevents more confusion and distress than anything else we could offer. Where we support people with learning disabilities and autistic people, the emphasis moves from care towards enabling. We keep the same small teams with the same households as far as the rota allows, and revise plans when circumstances change. Our most recent rating from the Care Quality Commission is good. Please contact us to talk about support.

    • Older Person Care
    • Dementia Care
    • Learning Disability / Autism
    • Mental Health

    View Profile

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    Blessed Caring Services Home care agency in Sunderland

    10 Twickenham Road, Sunderland, Sunderland SR3 4JH

    Hourly rate

    £24 to £29 regional guide for the North East, ask the home

    Covers

    About 10 miles from Sunderland

    CQC rated

    Not yet rated

    Run by

    Blessed Caring Services Limited

    Local authority: Sunderland City Council · Check what you would pay

    • Home Care

    We are Blessed Caring, and we support adults in their own homes across Sunderland. What we offer is straightforward: dependable visits from care workers who know you, at times that suit your day. Most of our work is with older people who want to carry on living at home and need a hand with the everyday business of getting through the day. That means help with washing and dressing, medication taken on time, a proper meal cooked, the shopping fetched, the laundry done, and getting out to appointments or into town with some company on the way. We also support younger adults who need help to run their own household and who want that help to reduce as their confidence grows. We visit and talk before anything begins, because a form will never tell you what really matters to somebody. We agree what the calls are for, what must not be missed and what the person would rather manage alone, and we write it down and review it honestly. We keep the rota as steady as we can so that people know who is coming, and if we are delayed we ring. Our care workers are recruited with full checks and references, trained before working alone and properly supervised. We are registered with the Care Quality Commission. Please ring us for an unhurried conversation.

    • Older Person Care
    • Younger Adults

    View Profile

36. One of 2 from Creative Support

    Creative Support - Teesside Services Home care agency in Stockton-on-Tees · Rated Good by CQC

    CQC: good

    2 Innovation Court, Stockton-on-Tees, Stockton-on-Tees TS18 3DA

    Hourly rate

    £24 to £29 regional guide for the North East, ask the home

    Covers

    About 10 miles from Stockton-on-Tees

    CQC rated

    Mar 2018 over 8 years ago, ask what has changed

    Run by

    Creative Support Limited

    Local authority: Stockton-on-Tees Borough Council · Check what you would pay

    • Home Care

    We are Creative Support in Teesside, providing support to people in their own homes in Stockton on Tees and the surrounding area. We work alongside adults with a learning disability, autistic adults and people with physical disabilities, and our starting point is that support should widen what someone can do rather than take it over. Much of our work is about ordinary life. We support people to manage their own home, to cook, to shop, to handle appointments and correspondence, to take part in activities they enjoy and to keep up relationships that matter to them. Where personal care is needed we provide it with proper regard for privacy and dignity. Where someone wants to take on more for themselves, we step back at their pace and stay available. We plan support with the person, in their words, and we involve families and other professionals when the person wants that. Communication is central to the work, so we take time to learn how each person expresses preferences and discomfort, and we adapt rather than expecting them to. Staff are trained for the people they support and are supervised properly. Our most recent overall rating from the Care Quality Commission is good. That matters to us, though the measure we return to is simpler. We ask whether the people we support in Teesside have more choice and more control in their lives because we are involved.

    • Learning Disability / Autism
    • Physical Disability

    View Profile

37. Support Health and Wellbeing Home care agency in Sunderland · Rated Good by CQC

    CQC: good

    The Software Centre, Sunderland, Sunderland SR1 1PB

    Hourly rate

    £24 to £29 regional guide for the North East, ask the home

    Covers

    About 10 miles from Sunderland

    CQC rated

    Aug 2025

    Run by

    Support Health and Wellbeing Ltd

    Local authority: Sunderland City Council · Check what you would pay

    • Home Care

    We are Support Health and Wellbeing, and we provide care and support to adults in their own homes across Sunderland. We work with a broader range of people than many agencies, which is deliberate, because needs seldom arrive in one tidy category. We help older people with personal care, medication, meals and shopping, and we support adults living with dementia, where familiarity and a steady routine do most of the work. We support people with physical disabilities and people living with sight or hearing loss. We also support adults recovering from eating disorders and people whose lives have been affected by alcohol or drug use, working alongside the clinical teams involved and without judgement, and younger adults building the confidence to run their own household. Supporting that range properly means being specific rather than general. Each package starts with a visit at home and a plan written with the person, and where risk is part of the picture we discuss it openly and look for ways to support somebody safely rather than simply refusing. Our most recent overall rating from the Care Quality Commission is good. Please get in touch to talk it through.

    • Older Person Care
    • Dementia Care
    • Physical Disability
    • Visual / Hearing Impairment
    • Younger Adults
    • Eating Disorders
    • Alcohol / Drug Misuse

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    Dale Care - Newcastle (Extra Care/Homecare) Home care agency in Newcastle Upon Tyne · Rated Good by CQC

    CQC: good

    Hoults Yard, Newcastle Upon Tyne, Newcastle upon Tyne NE6 2HL

    Hourly rate

    £24 to £29 regional guide for the North East, ask the home

    Covers

    About 10 miles from Newcastle Upon Tyne

    CQC rated

    Nov 2025

    Run by

    Dale Care Limited

    Local authority: Newcastle upon Tyne City Council · Check what you would pay

    • Home Care

    We are Dale Care in Newcastle, providing care in people's own homes and in extra care housing across Newcastle upon Tyne. Our work covers a wide span of need, from older people who want to stay independent at home to younger adults who need support to build and keep a life of their own. We support people living with dementia, people with a learning disability, autistic people, people with mental health needs, people with physical disabilities, people with sight or hearing loss, people living with an eating disorder and people recovering from problems with alcohol or drugs. With that range, no single way of working would do, so we plan each person's support individually and write it down in terms the person recognises. A visit may mean personal care, support with medication, meals and mobility, or help with household tasks and correspondence. It may equally mean support to get to work, to an appointment or to something a person simply enjoys. We review plans when circumstances change and we expect our carers to raise concerns promptly rather than wait. Our most recent overall rating from the Care Quality Commission is good. We are pleased to hold it, and the measure that matters more to us is whether the people we support across Newcastle have more choice and more control in their own lives because we are involved.

    • Older Person Care
    • Dementia Care
    • Learning Disability / Autism
    • Mental Health
    • Physical Disability
    • Visual / Hearing Impairment
    • Younger Adults
    • Eating Disorders
    • Alcohol / Drug Misuse

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39. One of 2 from Creative Support

    Creative Support - Service Home care agency in Gateshead · Rated Good by CQC

    CQC: good

    Room 40, Gateshead, Gateshead NE10 0JP

    Hourly rate

    £24 to £29 regional guide for the North East, ask the home

    Covers

    About 10 miles from Gateshead

    CQC rated

    Sep 2021 over 5 years ago, ask what has changed

    Run by

    Creative Support Limited

    Local authority: Gateshead Metropolitan Borough Council · Check what you would pay

    • Home Care

    Creative Support provides home care to adults in Gateshead and the surrounding area. We support older people and younger adults, people living with dementia, adults with learning disabilities and autism, people managing mental health conditions, people with physical disabilities and people with sight or hearing loss. We also support people whose lives have been affected by alcohol or drug misuse. Our work rests on the idea that it is the person's home and the person's life, and that our role is to make that workable while leaving as much as possible in their hands. That means help with personal care and medicines where it is needed, and a good deal of time spent on the skills and routines independent living asks for: cooking, shopping, managing money, keeping up with letters and appointments, using transport, and dealing with whatever goes wrong in a household. It also means support to see family and friends and to get to work, college, groups or activities. Where somebody communicates in their own way, we learn how they do it. Where the day needs to be predictable, we keep it predictable. For people with mental health needs, and for people recovering from alcohol or drug misuse, reliability and an absence of judgement count for a great deal. Our most recent overall rating from the Care Quality Commission is good.

    • Older Person Care
    • Dementia Care
    • Learning Disability / Autism
    • Mental Health
    • Physical Disability
    • Visual / Hearing Impairment
    • Younger Adults
    • Alcohol / Drug Misuse

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    My Home Care Home care agency in Gateshead · Rated Good by CQC

    CQC: good

    Unit G23, Gateshead, Gateshead NE11 0NJ

    Hourly rate

    £24 to £29 regional guide for the North East, ask the home

    Covers

    About 10 miles from Gateshead

    CQC rated

    Feb 2026

    Run by

    Elizabeth Rose Care Limited

    Local authority: Gateshead Metropolitan Borough Council · Check what you would pay

    • Home Care

    My Home Care provides support to people in their own homes in Gateshead and the surrounding area. We work with people living with dementia, adults with learning disabilities and autism, and people managing mental health conditions. Our work happens in people's own homes and on their terms. A visit might cover help with washing and dressing, medicines, cooking a meal and seeing that it is eaten, laundry and tidying, shopping, or support to get out to appointments, groups, work or simply to see people. How much of that is wanted, and when, is for the person to decide rather than for us to prescribe. We plan the support with the person, in their own words, and we keep the visiting team small so that faces stay familiar. For anybody living with dementia that continuity does most of the work, because an unexpected face at the door can unsettle an entire morning. Where somebody communicates in their own way, we learn how they do it rather than expecting them to adapt to us. For people with mental health needs, steadiness matters and so does noticing early when somebody seems less well than they were. Our most recent overall rating from the Care Quality Commission is good. We ask the people we support directly whether we are getting things right.

    • Dementia Care
    • Learning Disability / Autism
    • Mental Health

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41. HF Trust North East Home care agency in North Shields · Rated Good by CQC

    CQC: good

    1.16 & 1.18 CAI Building, North Shields, North Tyneside NE29 6DE

    Hourly rate

    £24 to £29 regional guide for the North East, ask the home

    Covers

    About 10 miles from North Shields

    CQC rated

    Feb 2024

    Run by

    HF Trust Limited

    Local authority: North Tyneside Metropolitan Borough Council · Check what you would pay

    • Home Care

    We are HF Trust North East, based in North Shields and providing support to people in their own homes across North Tyneside and the surrounding area. We work with older people and with younger adults, including adults who have a learning disability and autistic adults. Our starting point is that support should widen what someone can do rather than take it over. Much of our work is about ordinary life. We support people to manage their own home, to cook, to shop, to handle appointments and correspondence, to take part in activities they enjoy and to keep up relationships that matter to them. Where personal care is needed we provide it with proper regard for privacy and dignity. Where someone wants to take on more for themselves, we step back at their pace and stay available. We plan support with the person, in their words, and we involve families and other professionals when the person wants that. Communication is central to the work, so we take time to learn how each person expresses preferences and discomfort, and we adapt rather than expecting them to. Our staff are trained for the people they support and are properly supervised. Our most recent overall rating from the Care Quality Commission is good. The measure we return to is whether the people we support have more choice and more control in their lives because we are involved.

    • Older Person Care
    • Learning Disability / Autism
    • Younger Adults

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42. Standby Healthcare Home care agency in Newcastle Upon Tyne

    1, Newcastle Upon Tyne, Newcastle upon Tyne NE2 1BP

    Hourly rate

    £24 to £29 regional guide for the North East, ask the home

    Covers

    About 10 miles from Newcastle Upon Tyne

    CQC rated

    Not yet rated

    Run by

    Standby Healthcare (North) Ltd

    Local authority: Newcastle upon Tyne City Council · Check what you would pay

    • Home Care

    Standby Healthcare provides support to people in their own homes across Newcastle Upon Tyne. We work with older adults, younger adults, adults with learning disabilities, autistic adults, people with physical disabilities, and people managing mental health conditions. A good deal of our work is about enabling rather than caring in the traditional sense. The aim is somebody running their own home, managing money and appointments, getting to work or college, and spending time with the people they choose. We do the parts that genuinely need doing for a person and leave the rest alone, even when doing it ourselves would be faster. Where somebody is managing a mental health condition, consistency and an absence of judgement matter more than any technique. We turn up when we said we would, we do not lecture, and we stay involved when things are difficult rather than only when they are going well. For older people we provide the more familiar pattern of help with personal care, medication, meals and keeping a household going. Please get in touch if you would like to talk about support in Newcastle.

    • Older Person Care
    • Learning Disability / Autism
    • Mental Health
    • Physical Disability
    • Younger Adults

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43. Mrs O's Caring Hands Homecare Home care agency in Bedlington · Rated Good by CQC

    CQC: good

    40 Front Street East, Bedlington, Northumberland NE22 5AB

    Hourly rate

    £24 to £29 regional guide for the North East, ask the home

    Covers

    About 10 miles from Bedlington

    CQC rated

    Oct 2022 over 4 years ago, ask what has changed

    Run by

    Mrs O's Caring Hands Homecare Limited

    Local authority: Northumberland County Council · Check what you would pay

    • Home Care

    Mrs O's Caring Hands Homecare is a home care agency in Bedlington, supporting adults in their own homes across this part of Northumberland. We visit older people and younger adults, people with a physical disability or a sensory impairment, people managing a mental health condition and people living with an eating disorder. Calls range from a short morning visit through to several a day, covering personal care, medication, meals, help to move about the home safely, shopping, appointments and company. Working in a smaller place gives us an advantage we try not to waste. Distances are short, our care workers know the roads and the shops and often the families, and it is realistic for the same few people to visit the same person week after week. Continuity is the single thing that makes home care feel like care rather than a rota arriving at the door. Support is agreed with the person, written in plain language and revisited when circumstances change rather than filed away. Our most recent overall rating from the Care Quality Commission is good. If you are thinking about support at home for yourself or a relative locally, please get in touch and we will come out and talk it over.

    • Older Person Care
    • Mental Health
    • Physical Disability
    • Visual / Hearing Impairment
    • Younger Adults
    • Eating Disorders

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44. Placeholder image

    My Choice Home Care Home care agency in Consett · Rated Good by CQC

    CQC: good

    5B Medomsley Road, Consett, County Durham DH8 5HE

    Hourly rate

    £24 to £29 regional guide for the North East, ask the home

    Covers

    About 10 miles from Consett

    CQC rated

    Oct 2022 over 4 years ago, ask what has changed

    Run by

    Mychoice Homecare Limited

    Local authority: Durham County Council · Check what you would pay

    • Home Care

    My Choice Home Care provides care and support in people's own homes in Consett and the surrounding parts of County Durham. We are here so that people can stay in the place they know, with their own things around them, and receive help at the times that genuinely suit them. Most of our work is with older adults. That can mean a short call to help with getting up, washing, dressing and medication, help with meals, shopping and keeping the house in order, or longer visits for people who need closer support and a bit of company through the day. We adjust how long and how often we come as needs change, rather than leaving an arrangement in place because it was agreed months ago. We support people living with dementia, where the most useful thing we bring is a familiar person who is not hurrying and who already knows how this individual likes things done. We also support younger adults, whose days are shaped by work, study, family or their own plans, and whose care should fit around those things. Our most recent overall rating from the Care Quality Commission is good. Please ring us with any questions.

    • Older Person Care
    • Dementia Care
    • Younger Adults

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    Provider247 Durham Home care agency in Newton Aycliffe

    The Work Place, Newton Aycliffe, County Durham DL5 6AH

    Hourly rate

    £24 to £29 regional guide for the North East, ask the home

    Covers

    About 10 miles from Newton Aycliffe

    CQC rated

    Not yet rated

    Run by

    Provider24/7 Limited

    Local authority: Durham County Council · Check what you would pay

    • Home Care

    Provider247 Durham provides care and support in people's own homes around Newton Aycliffe and the surrounding part of County Durham. We work with older adults, younger adults, people living with dementia, adults with learning disabilities, autistic adults, people with physical disabilities, and people with loss of sight or hearing. That is a wide remit and it only works if we start by listening. No two of these situations call for the same response, so we sit down with the person, find out what they want their days to look like and where help is genuinely needed, and build the visits from there. The support might be personal care, medication, meals, shopping, getting out of the house, household tasks, or simply company for somebody who lives alone and sees very few people. We keep the same carers with the same households as far as the rota allows, because familiarity is what makes the arrangement comfortable rather than intrusive. Please contact us if you would like to talk about support at home.

    • Older Person Care
    • Dementia Care
    • Learning Disability / Autism
    • Physical Disability
    • Visual / Hearing Impairment
    • Younger Adults

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46. Vestra Homecare Home care agency in Hartlepool · Rated Good by CQC

    CQC: good

    Unit 19, Hartlepool, Hartlepool TS24 8EY

    Hourly rate

    £24 to £29 regional guide for the North East, ask the home

    Covers

    About 10 miles from Hartlepool

    CQC rated

    Dec 2025

    Run by

    Vestra Homecare Limited

    Local authority: Hartlepool Borough Council · Check what you would pay

    • Home Care

    Vestra Homecare Hartlepool provides care and support in people's own homes across the town. Our purpose is to make home a place where somebody can be properly looked after, so that moving elsewhere remains a choice rather than an inevitability. The people we support have a wide range of needs. Older adults who need help with personal care, medication, meals and staying safe at home. People living with dementia, where familiarity and patience are worth more than anything else. Adults with a learning disability or autism, where the point is to build confidence at the person's own pace. People living with mental health conditions, where a steady relationship and early recognition of changes count for most. People with physical disabilities, and people with a visual or hearing impairment, where we adapt how we assist and how we communicate. We also support people affected by alcohol or drug misuse, without judgement and at the pace they set, and younger adults whose weeks revolve around work, study and family. We keep the group of workers visiting each person as small and consistent as we can. Our most recent overall rating from the Care Quality Commission is good. Please get in touch and ask us anything you need to know.

    • Older Person Care
    • Dementia Care
    • Learning Disability / Autism
    • Mental Health
    • Physical Disability
    • Visual / Hearing Impairment
    • Younger Adults
    • Alcohol / Drug Misuse

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47. CEL Homecare Teesside Home care agency in Stockton-on-tees · Rated Good by CQC

    CQC: good

    98 Church Road, Stockton-on-tees, Stockton-on-Tees TS18 1TW

    Hourly rate

    £24 to £29 regional guide for the North East, ask the home

    Covers

    About 10 miles from Stockton-on-tees

    CQC rated

    Jun 2026

    Run by

    CEL Homecare Limited

    Local authority: Stockton-on-Tees Borough Council · Check what you would pay

    • Home Care

    CEL Homecare Teesside is a home care agency based in Stockton on Tees, supporting adults in their own homes across the area. We visit older people and younger adults, people living with dementia and people with a physical disability. Support ranges from a single call each morning to several visits a day, and covers personal care, medication, meals, help to move safely about the home, shopping, appointments and company. The way we work is straightforward enough. We ask how somebody already manages and fill in the gaps rather than taking over, because most people have spent a lifetime arranging their own days and do not need that rearranged for our convenience. What we agree goes into a plan written in ordinary language, and we revisit it when circumstances change. We keep visiting teams small so that people are known rather than merely attended to. If you are arranging support at home in the Teesside area, please get in touch and we will come out and discuss it.

    • Older Person Care
    • Dementia Care
    • Physical Disability
    • Younger Adults

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48. Living Well North Home care agency in Gateshead · Rated Good by CQC

    CQC: good

    House On The Hill, Gateshead, Gateshead NE10 9LR

    Hourly rate

    £24 to £29 regional guide for the North East, ask the home

    Covers

    About 10 miles from Gateshead

    CQC rated

    Sep 2025

    Run by

    Living Well North Ltd

    Local authority: Gateshead Metropolitan Borough Council · Check what you would pay

    • Home Care

    Living Well North is a home care agency in Gateshead, supporting people in their own homes across the area. We are here for people who would rather stay in the home they know, among their own things and neighbours, and who need the right support to make that safe and sustainable. We visit older people and younger adults. We support people living with dementia, people with mental health needs, people with physical disabilities and people with sight or hearing loss. A visit may involve personal care, help with medication, cooking a meal, support with mobility and moving safely about the home, household tasks and shopping, or company for someone who would otherwise spend the whole day alone. Some clients need one short call and others need several longer visits. We start by asking the questions that really shape a day, such as what time someone likes to get up, what they enjoy eating and what they want to keep doing for themselves. That becomes a written plan which we follow and revise as needs change. Keeping the same carers with the same clients is a priority for us, and our staff are trained for the particular needs of the people they visit. Our most recent overall rating from the Care Quality Commission is good. The better test is whether our clients feel respected and in charge of their own homes while we are there.

    • Older Person Care
    • Dementia Care
    • Mental Health
    • Physical Disability
    • Visual / Hearing Impairment
    • Younger Adults

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    Bykare Services Home care agency in Middlesbrough

    21 Gosford Street, Middlesbrough, Middlesbrough TS2 1BB

    Hourly rate

    £24 to £29 regional guide for the North East, ask the home

    Covers

    About 10 miles from Middlesbrough

    CQC rated

    Dec 2024

    Run by

    Bykare Services Limited

    Local authority: Middlesbrough Council · Check what you would pay

    • Home Care

    Bykare is a home care agency in Middlesbrough, supporting adults in their own homes across the area. We work with older people and younger adults, people living with dementia, adults with a learning disability and autistic adults, and people managing a mental health condition. Visits cover personal care, medication, meals, help to move safely about the home, shopping, appointments and company. The support looks quite different depending on who it is for. For an older person it is often about the parts of the day that have become difficult. For a younger adult with a learning disability it is more often about independence: cooking, managing money, keeping appointments, getting out and holding on to a tenancy. We are registered with the Care Quality Commission and have not yet been given an overall rating. We prefer to say that openly and would encourage anyone considering us to meet the manager and ask for references. Support is agreed with each person in language they can follow, and revisited as circumstances change. If you are arranging support at home locally, please get in touch.

    • Older Person Care
    • Dementia Care
    • Learning Disability / Autism
    • Mental Health
    • Younger Adults

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50. Amna Care Domiciliary Home care agency in South Shields · Rated Good by CQC

    CQC: good

    Unit 1, South Shields, South Tyneside NE33 5RD

    Hourly rate

    £24 to £29 regional guide for the North East, ask the home

    Covers

    About 10 miles from South Shields

    CQC rated

    May 2020 over 6 years ago, ask what has changed

    Run by

    Amna Care Domiciliary Ltd

    Local authority: South Tyneside Metropolitan Borough Council · Check what you would pay

    • Home Care

    Amna Care Domiciliary provides care and support to people in their own homes in South Shields and across South Tyneside. Home care is what we do and the only thing we do. People come to us because they want to carry on living where they are, with their own belongings and their own way of running a day, helped just enough to make that manageable. Our job is to provide that help without taking the household over. Everything begins with a visit and an unhurried conversation. What does the day look like now, what has become difficult, and what does the person want to keep doing for themselves. From that we agree what support happens, when and who provides it, with family or an advocate involved whenever somebody wants them there. Visits can cover personal care, help with medication, meals and drinks, housework and laundry, shopping and errands, getting to appointments, and company for people whose days have become very quiet. We are stubborn about two things. Turning up when we said we would, and sending somebody who already knows the person and the household. Between them they account for almost everything that separates home care that helps from home care that is merely endured. If something is not working, we would much rather hear it early. Our most recent overall rating from the Care Quality Commission is good. Please give us a ring if you would like to talk things through.

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Page 8 of 9, showing 351 to 400 of 423 home care agencies

Provider information is sourced from the Care Quality Commission (CQC), last updated July 2026.