How do I arrange a care needs assessment in Consett?

Contact the adult social care team at Durham County Council and ask for an assessment of care needs. The request can be made by the person themselves, by a relative acting with their agreement, or by a hospital or general practice on their behalf. An assessor will discuss daily routines, health, mobility and the support family already provide. The written outcome then underpins any care plan and any funded support that follows.

Can Durham County Council pay for home care?

It can, where a care needs assessment finds that support is required and a financial assessment shows income and capital below the relevant thresholds. Durham County Council may then commission a package directly or make a direct payment so the person buys their own care. Households above the threshold normally pay privately, though they keep the right to an assessment of needs. A fresh financial assessment can be requested whenever circumstances change.

Which home care agencies serve Consett?

Nine providers match this search: The Oaklea Trust (Durham and Northumberland), Infinite Homecare Limited, Eboney Home Care Limited, BMS Care Providers Durham, Quality First Care Services, CEL Homecare North East, Kelly Park Limited, My Choice Home Care and Tailored Family Support Ltd. All are registered with the Care Quality Commission to provide personal care in people's own homes. Six of them hold a Good rating and three have not yet been rated. Each profile opens onto the registration and inspection detail for that agency.

What is the difference between a care home and a nursing home?

A residential care home provides accommodation, meals and help with personal care such as washing, dressing and prompting medicines. A nursing home does all of that and keeps registered nurses on duty at every hour, so clinical care is delivered on site. That difference matters for wound care, injected medicines or close monitoring of an unstable condition. Home care sits ahead of both, supporting someone where they already live for as long as that remains safe.

How soon should support at home be arranged?

It is far easier to begin while the situation is still manageable than after a fall or an unplanned hospital stay. Starting early allows a small package to be trialled and increased gradually as confidence grows on both sides. Agencies do not always have capacity at the busiest call times, particularly early mornings and evenings. Requesting an assessment sooner also means any funded support is agreed before it becomes urgent.

What should I ask an agency before agreeing a package?

Ask how many carers would visit in a typical fortnight and whether the same faces can be kept wherever possible. Ask how calls are scheduled, what happens when a visit runs late, and how the office keeps families informed. Check what specialist training staff hold for the needs involved and how often care plans are reviewed. It is also worth asking what notice is required to change or cancel visits as needs alter.

Home Care in Consett

Consett has 9 CQC registered home care agencies. 6 are rated Good, and 3 have not yet been rated. 6 of the 9 were last inspected more than three years ago.

Source: Care Quality Commission register, kept up to date as ratings change.

Consett at a glance

What the local numbers say about home care in Consett, to help you judge the options below.

Hourly care visits, England: £25.00 to £34.90 an hour. Middle half of prices from 102 agencies.
People aged 75 and over: 58,300. Rising to 68,700 by 2035, up 18%
Living with dementia, aged 65 and over (estimate): 7,500. Rising to 9,300 by 2035, up 24%
People aged 85 and over: 14,200. Rising to 20,600 by 2035, up 44%
Dementia diagnosis rate: 71%. The NHS ambition is 67%.
Agencies in the borough, last 12 months: 3 opened, 4 closed. 54 registered today.
Choice of agencies: 44 within 10 miles. In a typical neighbourhood. The nearest is about 1 miles away (1.1 miles).

Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, CQC register), published care home prices, council planning records.

Arranging and funding care at home in Consett

An assessment gives the package its shape

Families generally know that help is needed well before they know how much of it, and an assessment is what turns that instinct into a workable plan. The duty to carry one out rests with Durham County Council Adult Social Care, and the right to ask does not depend on income or savings. An assessor considers washing and dressing, meals, medicines, moving safely about the house, continence, memory and the help relatives are already providing, then records the outcome in writing. That document lets an agency quote realistically, since it indicates how many calls a day are likely to be needed and how long each one should last.

Who pays for the visits

A financial assessment is carried out separately, measuring income and capital against the national thresholds. Where someone falls below them, the council may commission a package directly or offer a direct payment so the person chooses their own agency and shapes the rota around their own week. Above the threshold the arrangement is private, though a reassessment can be requested at any point as savings reduce. Home care is normally charged by the hour or by the visit, with higher rates at weekends and on bank holidays and a further premium for waking nights. Ask each agency for a written schedule of charges, and check whether travel time is billed and how a shorter call is priced.

Choosing the right agency and what to look for

Where the ratings stand

Nine agencies match this search. Infinite Homecare Limited, Eboney Home Care Limited, Quality First Care Services, CEL Homecare North East, Kelly Park Limited and My Choice Home Care each hold a Good rating from the Care Quality Commission. The Oaklea Trust (Durham & Northumberland), BMS Care Providers Durham and Tailored Family Support Ltd have not yet been rated, so no published inspection judgement exists for those three. An unrated agency is not necessarily a weaker one, but the absence of a report means you are relying on what the agency tells you, so ask how long it has been operating, how many people it supports and whether it can offer references.

The questions worth asking

Continuity is what families notice first, so ask how many different carers a person would meet across a fortnight and whether a small regular team can be arranged. Ask how calls are scheduled, what happens when a carer is off sick or a round overruns, and whether the agreed length of a visit is protected when the day slips. Check what training staff receive for the needs involved, whether that is dementia, moving and handling or medicines, and ask how care plans are reviewed and how a complaint would be dealt with.

9 home care in Consett

My Choice Home Care · 5B Medomsley Road, Consett, County Durham, DH8 5HE
Home care · CQC Good · Run by Mychoice Homecare Limited
My Choice Home Care provides care and support in people's own homes in Consett and the surrounding parts of County Durham. We are here so that people can stay in the place they know, with their own things around them, and receive help at...
Specialisms: Older Person Care, Dementia Care, Younger Adults
Quality First Care Services · Office 15, Consett, County Durham, DH8 5XP
Home care · CQC Good · Run by Quality First Care Services Ltd
We are a home care agency in Consett, supporting adults across this part of County Durham in their own homes. The people we visit include older people, those living with dementia, adults with a learning disability and autistic adults,...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
Infinite Homecare · GF 6 Prospect Business Park, Consett, County Durham, DH8 7PW
Home care · CQC Good · Run by Infinite Homecare Ltd
Infinite Homecare supports people in their own homes in Consett and across County Durham. We visit older people, adults living with dementia, people managing mental ill health, adults with physical disabilities, people with sight or...
Specialisms: Older Person Care, Dementia Care, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
Kelly Park · Unit 32-33, Consett, County Durham, DH8 6BP
Home care · CQC Good · Run by Kelly Park Limited
Kelly Park provides care at home for people living in Consett and across County Durham. We support older people who want to stay independent, people living with dementia, adults with a learning disability or autism, people managing a...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
CEL Homecare North East · 73A Medomsley Road, Consett, County Durham, DH8 5HJ
Home care · CQC Good · Run by CEL Homecare Limited
At CEL Homecare North East, we provide personalised home care to people across Consett and the wider County Durham area. Our work centres on supporting individuals to live comfortably and independently in their own homes, in surroundings...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
Eboney Home Care · Unit 26, Consett, County Durham, DH8 6TJ
Home care · CQC Good · Run by Eboney Home Care Limited
Eboney Home Care supports people in their own homes in Consett and across the surrounding parts of County Durham. Our work is quiet and practical, and it happens in the places people already know, which is exactly where most of us would...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
Tailored Family Support · Consett Innovation Centre, Consett, County Durham, DH8 5XP
Home care · Run by Tailored Family Support Ltd
Tailored Family Support is a home care agency in Consett, visiting people in their own homes across County Durham. We support older people, younger adults and people living with dementia. Our name reflects how we try to work. A care plan...
Specialisms: Older Person Care, Dementia Care, Younger Adults
BMS Care Providers Durham · Office 4, Consett, County Durham, DH8 5XP
Home care · Run by BMS Care Providers Limited
BMS Care Providers Durham supports adults in their own homes in Consett and the surrounding part of County Durham. Our experience covers mental health needs, physical disabilities, and visual and hearing impairment. Support is agreed at...
Specialisms: Mental Health, Physical Disability, Visual / Hearing Impairment
The Oaklea Trust (Durham & Northumberland) · Office 80 ViewPoint, Consett, County Durham, DH8 6BN
Home care · Run by The Oaklea Trust
We at The Oaklea Trust (Durham & Northumberland) are proud to provide compassionate home care across Consett and the wider County Durham area, supporting adults with learning disabilities and autism to live full, independent lives in the...
Specialisms: Learning Disability / Autism

What home care costs

Type of care	What it costs
Hourly care visits, England Middle half of prices from 102 agencies. Median £31.00. Shown for England because too few County Durham agencies publish a rate.	£25.00 to £34.90 an hour
What County Durham pays Average hourly rate, October 2026.	£22.83 an hour
Homecare Association minimum price 2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.	£34.42 an hour
Live in care, England Middle half of prices from 62 agencies. Median £1,455.	£1,250 to £1,668 a week

Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price. Powered by Orrery Intelligence.

Inspected most recently

The Oaklea Trust (Durham & Northumberland), 26 November 2024, Not yet rated
My Choice Home Care, 26 October 2022, Good
Infinite Homecare Limited, 27 August 2022, Good

Longest since a report

Eboney Home Care Limited, 29 December 2018, Good
Quality First Care Services, 19 September 2019, Good
Kelly Park Limited, 8 January 2020, Good

Frequently asked questions about home care in Consett

How many home care agencies are there in Consett?

Consett has 9 CQC registered home care agencies: 6 Good, 3 not yet rated. Counts come from the CQC register and are kept up to date as ratings change.

How much does home care cost in Consett?

Hourly care visits, England: £25.00 to £34.90 an hour. Middle half of prices from 102 agencies. Median £31.00. Shown for England because too few County Durham agencies publish a rate. Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.

Which home care agencies in Consett were inspected most recently?

The Oaklea Trust (Durham & Northumberland) (26 November 2024), My Choice Home Care (26 October 2022) and Infinite Homecare Limited (27 August 2022) have the most recent CQC reports.

Local care news in County Durham

New 48 bed care home registered with CQC in County Durham: Willowdene Care Home (5 November 2026)

More local care news for County Durham

Home Care near Consett

Chester Le Street