ROC Support Network

ROC Support Network is a home care agency in Newton Aycliffe, County Durham (DL5 7ER). It holds a CQC rating of Outstanding.

About ROC Support Network

ROC Support Network works with people across Newton Aycliffe and the surrounding part of County Durham in their own homes. Our starting point is what somebody wants their life to look like, and then the practical question of what support would make that possible. We work with adults who have a learning disability and with autistic adults, people managing mental health conditions, people living with a physical disability and people with sight or hearing loss. We also support people living with eating disorders and younger adults, who often want support that helps them get on with work, study or a social life rather than support that simply keeps them safe at home. Our most recent overall rating from the Care Quality Commission is outstanding. We are proud of it and clear that a rating reflects a point in time rather than a guarantee. What keeps support good is the daily effort, keeping the same workers with the same people, going at somebody's pace rather than ours and being honest when something has not worked. If you are looking into support at home here, we are glad to talk it through openly.

Care provided at ROC Support Network

Read the full inspection report on the CQC website.

Local care news in County Durham

More local care news for County Durham

Common questions about ROC Support Network

Where is ROC Support Network located?

ROC Support Network is a home care agency based in Newton Aycliffe, County Durham (DL5 7ER), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does ROC Support Network provide?

ROC Support Network is registered to provide care in people’s own homes, with support that includes Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support, Younger adults care, Eating disorder support. The full list of services is shown on this page.

What is ROC Support Network's CQC rating?

ROC Support Network is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Outstanding following its last inspection on 12 November 2021. You can read the full CQC report from the link on this page.

Questions families ask about ROC Support Network

Can they support someone living with dementia at home?

No. ROC Support Network does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. ROC Support Network covers roughly 10 miles from Newton Aycliffe.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the North East

ROC Support Network has not published its fees yet. These are typical hourly rates for the North East, so you know roughly what to expect before you call.

Indicative figures for the North East, not a quote from ROC Support Network. Actual fees depend on the room, the level of care and how it is funded.

Explore more

More home care in Newton Aycliffe

Browse all home care in Newton Aycliffe.