Medsolve (UK)

Logo of Medsolve (UK) Limited, a home care agency in Chester Le Street, County Durham, offering older person care, dementia care, mental health care and learning disability and autism support.

Medsolve (UK) is a home care agency in Chester Le Street, County Durham (DH3 3AZ). It holds a CQC rating of Good.

About Medsolve (UK)

We provide care at home in Chester le Street and the surrounding part of County Durham. The people we support include older people and younger adults, people living with dementia, adults with learning disabilities, autistic people, people with mental health conditions, people with physical disabilities and people with visual or hearing impairments. Needs that varied cannot be met from a standard package, so we ask before we plan. For an older person, help often centres on personal care, medication, meals and keeping the house manageable. For a younger adult it is more likely to be about independence: running a home, getting to work or college, handling money and keeping appointments. Where somebody is living with dementia, a familiar and unhurried carer does more good than anything written down. We put real effort into continuity, sending the same carers to the same households wherever the rota allows. It spares people from explaining themselves repeatedly and means somebody is likely to notice when a person is unwell, in pain or unusually withdrawn. Our staff are trained for the needs they are asked to meet and have senior colleagues they can reach when a situation is unclear. Our most recent inspection by the Care Quality Commission rated us good overall. If you are looking into care at home for yourself or a relative, please get in touch for an honest conversation about what we can take on.

Care provided at Medsolve (UK)

Read the full inspection report on the CQC website.

Local care news in County Durham

More local care news for County Durham

Common questions about Medsolve (UK)

Where is Medsolve (UK) located?

Medsolve (UK) is a home care agency based in Chester Le Street, County Durham (DH3 3AZ), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Medsolve (UK) provide?

Medsolve (UK) is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

What is Medsolve (UK)'s CQC rating?

Medsolve (UK) is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 4 February 2026. You can read the full CQC report from the link on this page.

Does Medsolve (UK) provide dementia care?

Yes. Medsolve (UK) supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about Medsolve (UK)

Can they support someone living with dementia at home?

Yes. Yes. Medsolve (UK) Limited is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Medsolve (UK) Limited covers roughly 10 miles from Chester Le Street.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the North East

Medsolve (UK) Limited has not published its fees yet. These are typical hourly rates for the North East, so you know roughly what to expect before you call.

Indicative figures for the North East, not a quote from Medsolve (UK) Limited. Actual fees depend on the room, the level of care and how it is funded.

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