Home Care in South Shields
South Shields has 6 CQC registered home care agencies. 6 are rated Good. All 6 were last inspected more than three years ago.
Source: Care Quality Commission register, kept up to date as ratings change.
South Shields at a glance
What the local numbers say about home care in South Shields, to help you judge the options below.
- Hourly care visits, England: £25.00 to £34.90 an hour. Middle half of prices from 102 agencies.
- People aged 75 and over: 15,700. Rising to 18,700 by 2035, up 19%
- Living with dementia, aged 65 and over (estimate): 2,100. Rising to 2,500 by 2035, up 21%
- People aged 85 and over: 4,100. Rising to 5,500 by 2035, up 35%
- Dementia diagnosis rate: 72%. The NHS ambition is 67%.
- Agencies in the borough, last 12 months: 0 opened, 2 closed. 15 registered today.
- Choice of agencies: 165 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.7 miles).
- Compared with the rest of South Tyneside: Fewer agencies. South Tyneside has fewer agencies than average for the size of its older population.
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, CQC register), published care home prices, council planning records.
Planning and Paying for Home Care in South Shields
Beginning with the assessment
Arranging support in an orderly way starts with having the person's needs written down, because every later decision refers back to that record. The assessment is free and covers mobility, continence, meals, medication, memory, mood and how much the current arrangement leans on family. Ask for a carer's assessment at the same time if you provide regular unpaid care, since carers have needs the law recognises in their own right. A relative can make either request on someone's behalf.
Deciding who pays for the visits
A financial assessment of income and capital follows the needs assessment, and South Tyneside Metropolitan Borough Council Adult Social Care is the body that carries out both stages and confirms the result. Funding may be granted in full, granted as a contribution, or declined on the basis of capital, in which case the support is arranged privately. Where a personal budget is agreed, taking it as a direct payment lets the family choose the provider rather than accept an allocation. Ask for the decision in writing before any agreement is signed.
What the hourly rate covers
Providers set their own rates, and the figure usually varies with the length of the visit, the time of day, and whether weekends or bank holidays are involved. Ask what the minimum visit length is, how short calls are charged, and whether a separate rate applies where two carers are required. Ask what notice period applies if the arrangement is changed or stopped. Getting a written schedule of charges before support begins is the simplest way to prevent a dispute later.
Choosing a Provider in South Shields and What to Check
When every grade is the same
Because all six agencies are rated Good, the grades will not narrow the field and the reports have to do that work instead. Open each and look at when the inspection took place, what was said about staffing and call scheduling, and which areas were identified as capable of improvement. Those improvement passages describe the gap between adequate and excellent and are usually the most useful part of the document. Check too whether the branch manager has changed since the visit, as that can alter how a service runs.
The questions that matter most
Consistency of the care worker counts for more than almost anything else, so ask how many different people would attend in a typical week and whether the same faces come at weekends. Ask how the rota handles sickness and holidays, what happens when a visit is running late, and whether the family is told. Ask how much travel time is allowed between calls, because a rota without it will slip. Ask how the care plan is written and how often it is reviewed once support has started.
Judging a service before you commit
Ask to meet the coordinator who will actually build the rota rather than only the person selling the service. Ask how medication is recorded at each visit and how the office knows a call has happened. Ask what the complaints process looks like in practice and how quickly concerns are acted on. Then weigh the answers against what the inspection report records and make the decision with both in front of you.
6 home care in South Shields
- Combined Touch Community Interest Company · 31-33 Gaskell Avenue, South Shields, South Tyneside, NE34 9TQ
Home care · CQC Good · Run by Combined Touch Community Interest Company
We at Combined Touch Community Interest Company are proud to provide compassionate home care across South Shields and the wider South Tyneside area, supporting people to live well and safely within the place they know best: their own home....
Specialisms: Older Person Care, Dementia Care, Physical Disability, Younger Adults - Human Support Group · Unit 2.16, South Shields, South Tyneside, NE33 1SA
Home care · CQC Good · Run by The Human Support Group Limited
We at Human Support Group South Tyneside are a dedicated home care agency supporting people across South Shields and the wider South Tyneside area to live well in the comfort and familiarity of their own homes. Our approach centres on...
Specialisms: Older Person Care, Dementia Care, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults - Real Life Options · 1 Ground Floor, South Shields, South Tyneside, NE33 2QU
Home care · CQC Good · Run by Real Life Options
We provide support at home across South Tyneside, working with older people and younger adults, including people living with dementia, people with mental health conditions, people with physical disabilities and people with visual or...
Specialisms: Older Person Care, Dementia Care, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults - North Haven Care and Support · Unit 2.32, South Shields, South Tyneside, NE33 1SA
Home care · CQC Good · Run by North Haven Care and Support Ltd
We at North Haven Care and Support are proud to provide compassionate home care across South Shields and the wider South Tyneside community, helping people to live well and safely in the place they know best: their own home. As a home care...
Specialisms: Older Person Care, Dementia Care, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults - Amna Care Domiciliary · Unit 1, South Shields, South Tyneside, NE33 5RD
Home care · CQC Good · Run by Amna Care Domiciliary Ltd
Amna Care Domiciliary provides care and support to people in their own homes in South Shields and across South Tyneside. Home care is what we do and the only thing we do. People come to us because they want to carry on living where they... - Clasper Court · Clasper Court Extra Care, South Shields, South Tyneside, NE33 1LN
Home care · CQC Good · Run by South Tyneside MBC
Clasper Court in South Shields provides care and support to people living in their own homes here. We work with older people, people living with dementia, adults with a learning disability, autistic adults, people living with mental ill...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment
What home care costs
| Type of care | What it costs |
|---|---|
| Hourly care visits, England Middle half of prices from 102 agencies. Median £31.00. Shown for England because too few South Tyneside agencies publish a rate. | £25.00 to £34.90 an hour |
| What South Tyneside pays Average hourly rate, October 2026. | £25.78 an hour |
| Homecare Association minimum price 2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum. | £34.42 an hour |
| Live in care, England Middle half of prices from 62 agencies. Median £1,455. | £1,250 to £1,668 a week |
Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price. Powered by Orrery Intelligence.
Inspected most recently
- Real Life Options - South Tyneside, 13 August 2022, Good
- Combined Touch Community Interest Company, 11 August 2022, Good
- Human Support Group Limited - South Tyneside, 2 February 2022, Good
Longest since a report
- Clasper Court, 14 February 2020, Good
- Amna Care Domiciliary Ltd, 7 May 2020, Good
- North Haven Care and Support Ltd, 25 June 2021, Good
Frequently asked questions about home care in South Shields
How many home care agencies are there in South Shields?
South Shields has 6 CQC registered home care agencies: 6 Good. Counts come from the CQC register and are kept up to date as ratings change.
How much does home care cost in South Shields?
Hourly care visits, England: £25.00 to £34.90 an hour. Middle half of prices from 102 agencies. Median £31.00. Shown for England because too few South Tyneside agencies publish a rate. Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.
Which home care agencies in South Shields were inspected most recently?
Real Life Options - South Tyneside (13 August 2022), Combined Touch Community Interest Company (11 August 2022) and Human Support Group Limited - South Tyneside (2 February 2022) have the most recent CQC reports.