Care Homes in Norfolk 258 care homes · 164 rated Good by CQC

A county of market towns, coastal resorts and scattered villages, Norfolk has its care homes catalogued here in one directory, so that provision on the coast can be compared with provision inland without visiting a dozen separate websites. Care Quality Commission judgements across the collection reach from Outstanding and Good through Requires Improvement to Inadequate, and a further group of homes has registered too recently to have been inspected and carries no rating yet. 258 providers match this search, each of them registered as a residential care home rather than a nursing setting. Assessment of what someone needs, and any decision about publicly funded support, rests with Norfolk County Council under the national eligibility rules that apply everywhere in England. Use the profiles below to reach the inspection report sitting behind each rating, since what inspectors observed and what they asked a provider to improve is the evidence that should decide which homes are worth your time.

All 258 care homes in Norfolk

  1. Harvey Lane Care home in Norwich · Rated Good by CQC

    CQC: good

    9 Harvey Lane, Norwich, Norfolk NR7 0BG

    Weekly fees

    £1,000 to £1,350 regional guide for the East of England, ask the home

    Nursing on site

    No, residential

    Short stays

    Yes, respite

    CQC rated

    Jul 2026

    Run by

    Consensus Support Services Limited

    Local authority: Norfolk County Council · Check what you would pay

    • Care Home

    Our home on Harvey Lane in Norwich is a residential care home supporting adults with a learning disability and autistic adults, and older people who need help with daily life. Many of those who live here are younger adults, and the house is run with that in mind. Support is planned one person at a time. Some residents want help with most parts of the day; others need very little practical help but rely on us for routine, encouragement and staff who understand how they communicate and what a difficult day looks like for them. We take our time over that at the start and we listen to the people who know somebody best. Everyday life covers the ordinary business of a household: cooking, shopping, laundry, keeping your own room how you like it, choosing what to do at the weekend and getting out into the city. We support people to do what they can for themselves, even when that takes longer than doing it for them. Our staff are trained in communication and in supporting somebody who is distressed, and we keep the team settled so people are not always adjusting to new faces. Respite stays are available and give family carers a proper break. Please get in touch if you would like to come and see the house.

    • Older Person Care
    • Learning Disability / Autism
    • Younger Adults
    • Respite Care

    View Profile

  2. Manor House Care home in Norwich · Rated Good by CQC

    CQC: good

    18 Yarmouth Road, Norwich, Norfolk NR13 4JS

    Weekly fees

    £1,000 to £1,350 regional guide for the East of England, ask the home

    Nursing on site

    No, residential

    Short stays

    Yes, respite

    CQC rated

    Mar 2020 over 6 years ago, ask what has changed

    Run by

    Cygnet Care Limited

    Local authority: Norfolk County Council · Check what you would pay

    • Care Home

    Manor House is a residential care home in Norwich for older people, including those living with dementia. We are not a nursing home, so our strengths are personal care, a settled daily rhythm and knowing everybody who lives here properly rather than from paperwork. We help with washing and dressing, medication, meals and whatever else has become difficult, at the pace of the person and not the pace of a rota. Residents decide when they get up and go to bed, where they sit, what they eat and whether they want company or a quiet room with the door closed. For residents living with dementia we keep the surroundings familiar and the staff consistent, explain what is happening as we go and try to work out what is behind a change in mood instead of treating it as a symptom. Families usually know a person far better than any assessment, and what they tell us shapes how we work. Mealtimes matter here. Food is cooked on the premises, we ask people what they actually fancy and nobody is hurried along. Respite stays are available, whether to give a family carer a break, to help somebody build strength back up after illness or to let a person see what living here is like before a longer decision. You are welcome to visit and ask us whatever you want.

    • Older Person Care
    • Dementia Care
    • Respite Care

    View Profile

  3. Fairland House Care home in Attleborough · Rated Good by CQC

    CQC: good

    Station Road, Attleborough, Norfolk NR17 2AS

    Weekly fees

    £1,000 to £1,350 regional guide for the East of England, ask the home

    Nursing on site

    No, residential

    Short stays

    Yes, respite

    CQC rated

    Jun 2025

    Run by

    Hewitt-Hill Limited

    Local authority: Norfolk County Council · Check what you would pay

    • Care Home

    Fairland House is a residential care home in Attleborough caring for older people who need support with everyday life. What we offer is help with the ordinary business of the day, given without fuss: assistance to wash and dress, medication managed properly and on time, meals cooked on the premises, support to get about safely and staff available through the night. It reads simply enough, and much of it is simple, but doing it reliably and in a way that never makes somebody feel like a task on a list takes real attention. We try to keep the house feeling domestic rather than institutional. Residents decide when they get up, where they spend the day and who they want to see. Some are in the lounge from breakfast onwards and like to know what everybody is doing, others prefer their own room, the radio and a visitor now and then, and neither needs justifying to us. Respite stays are available as well as permanent places, whether to give a family carer a planned break or to help somebody regain confidence after illness. Our most recent overall rating from the Care Quality Commission is good. Families across Norfolk are welcome to visit. Please ring and we will arrange a time.

    • Older Person Care
    • Respite Care

    View Profile

  4. Whitehall Lodge Residential Home Care home in Norwich · Rated Requires improvement by CQC

    CQC: requires improvement

    56-112 Whitehall Road, Norwich, Norfolk NR2 3EW

    Weekly fees

    £1,000 to £1,350 regional guide for the East of England, ask the home

    Nursing on site

    No, residential

    Short stays

    Yes, respite

    CQC rated

    May 2019 over 7 years ago, ask what has changed

    Run by

    Whitehall Care Limited

    Local authority: Norfolk County Council · Check what you would pay

    • Care Home

    Whitehall Lodge is a residential home in Norwich. We provide a settled home for older people and for younger adults who need support with everyday life, and caring for people living with dementia is a large part of what we do. We are not a nursing home, and it is worth being plain about that. What we offer is residential care: help with washing and dressing, medication given on time, meals cooked here, laundry done, and staff on duty through the night as well as the day. Doctors and district nurses come in when clinical care is needed. For most people that turns out to be the right level of support, because it removes the effort and the worry without removing the independence. Dementia care rests on consistency and on knowing the person. A familiar order to the day, the same faces turning up and surroundings that are easy to read will settle somebody more surely than any programme of activities. We take time to learn about a person's working life, family and habits, because that is what makes sense of things when words begin to fail. Beyond the help they need, residents run their own days, and visitors are welcome rather than merely tolerated. Respite and short stays are available. Please ring us if you would like to look round Whitehall Lodge.

    • Older Person Care
    • Dementia Care
    • Younger Adults
    • Respite Care

    View Profile

  5. Windmill House Care home in Wymondham · Rated Good by CQC

    CQC: good

    Browick Road, Wymondham, Norfolk NR18 0QW

    Weekly fees

    £1,000 to £1,350 regional guide for the East of England, ask the home

    Nursing on site

    No, residential

    Short stays

    Yes, respite

    CQC rated

    May 2025

    Run by

    Runwood Homes Limited

    Local authority: Norfolk County Council · Check what you would pay

    • Care Home

    Windmill House is a residential care home in Wymondham. We care for older people who need support with daily living, including those living with dementia, those with a physical disability and those whose sight or hearing is impaired. We also support some younger adults. Our care is the practical, daily kind: help to wash and dress, medication given properly, meals cooked here, support to move about safely and staff available through the night. Around that, residents arrange their own time as they wish. For residents living with dementia we keep the rhythm of the day predictable and the staff around them consistent. Where sight or hearing is impaired we keep belongings exactly where they are expected, approach people so as not to startle them and check that we have been understood rather than assuming it. Where people need help to move, we take the time that doing it safely and comfortably actually requires. Respite stays are available alongside permanent places, which can give a family carer a genuine break or support somebody recovering after illness. Our most recent overall rating from the Care Quality Commission is good. Families across Norfolk are welcome to visit.

    • Older Person Care
    • Dementia Care
    • Physical Disability
    • Visual / Hearing Impairment
    • Younger Adults
    • Respite Care

    View Profile

  6. Placeholder image

    HoneySuckle Lodge Care home in Norwich · Rated Good by CQC

    CQC: good

    Stonehouse Road, Norwich, Norfolk NR13 6EZ

    Weekly fees

    £1,000 to £1,350 regional guide for the East of England, ask the home

    Nursing on site

    No, residential

    Short stays

    Yes, respite

    CQC rated

    Sep 2022 over 4 years ago, ask what has changed

    Run by

    Allcare Community Support Limited

    Local authority: Norfolk County Council · Check what you would pay

    • Care Home

    HoneySuckle Lodge is a residential care home in Norwich supporting adults with a learning disability, autistic adults and older people who need help with daily life. Many of those who live here are younger adults, and the house is run with that in mind. Support is planned one person at a time. Some residents want help with most parts of the day; others need very little practical help but rely on us for routine, encouragement and staff who understand how they communicate and what a difficult day looks like for them. We take our time over that at the start and we listen to the people who know somebody best rather than working from a file. Everyday life covers the ordinary business of a household: cooking, shopping, laundry, keeping your own room how you like it, choosing what to do at the weekend and getting out into the city. We support people to do what they can for themselves, even when that takes longer than doing it for them. Our staff are trained in communication and in supporting somebody who is distressed, and we keep the team settled so people are not always adjusting to new faces. Respite stays are available and give family carers a proper break. Please get in touch if you would like to visit.

    • Older Person Care
    • Learning Disability / Autism
    • Younger Adults
    • Respite Care

    View Profile

  7. Placeholder image

    Hill House Care home in Diss · Rated Good by CQC

    CQC: good

    Station Road, Diss, Norfolk IP21 4QT

    Weekly fees

    £1,000 to £1,350 regional guide for the East of England, ask the home

    Nursing on site

    No, residential

    Short stays

    Yes, respite

    CQC rated

    Jan 2019 over 7 years ago, ask what has changed

    Run by

    Partnerships in Care Limited

    Local authority: Norfolk County Council · Check what you would pay

    • Care Home

    Hill House is a residential care home in Diss, Norfolk, for adults with a learning disability and autistic adults. We are a house rather than an institution, and being small is the point. Staff get to know the people they support properly, which is worth more than any written plan, and the household runs around the people living in it instead of around a rota. People have their own rooms and their own belongings, a real say in what gets cooked and what happens at the weekend, and they decide who comes to visit. Support is agreed with each person. Some need help with personal care and health needs. Others mainly want somebody alongside them so that a demanding world becomes manageable, and support to do things for themselves rather than have them done. We expect people to take on more over time rather than settle into being looked after. For autistic residents especially, predictability does most of the work. Routines that hold, clear information, honest notice before anything changes and genuine choice prevent far more distress than any reaction after the event. Diss and the countryside around it are part of ordinary life here, not an outing. Respite stays are available. Our most recent overall rating from the Care Quality Commission is good. Please contact us to arrange a visit.

    • Learning Disability / Autism
    • Respite Care

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  8. One of 6 from Norse Care

    St Edmunds Care home in Attleborough · Rated Good by CQC

    CQC: good

    Surrogate Street, Attleborough, Norfolk NR17 2AW

    Weekly fees

    £1,000 to £1,350 regional guide for the East of England, ask the home

    Nursing on site

    No, residential

    Short stays

    Yes, respite

    CQC rated

    Jun 2019 over 7 years ago, ask what has changed

    Run by

    Norse Care (Services) Limited

    Local authority: Norfolk County Council · Check what you would pay

    • Care Home

    St Edmunds is a residential care home in Attleborough, caring for older people who need support with everyday life. What we offer is help with the ordinary business of the day, given without fuss: assistance to wash and dress, medication managed properly and on time, meals cooked on the premises, support to get about safely and staff available through the night. It reads simply enough, and much of it is simple, but doing it reliably and in a way that never makes somebody feel like a task on a list takes real attention. We try to keep the house feeling domestic rather than institutional. Residents decide when they get up, where they spend the day and who they want to see. Some are in the lounge from breakfast onwards and like to know what everybody is doing, others prefer their own room, the radio and a visitor now and then, and neither needs justifying to us. Respite stays are available as well as permanent places. Our most recent overall rating from the Care Quality Commission is good. Families across Norfolk are welcome to visit.

    • Older Person Care
    • Respite Care

    View Profile

  9. Placeholder image

    Wensum Way Care home in Fakenham · Rated Requires improvement by CQC

    CQC: requires improvement

    31 Wensum Way, Fakenham, Norfolk NR21 8NZ

    Weekly fees

    £1,000 to £1,350 regional guide for the East of England, ask the home

    Nursing on site

    No, residential

    Short stays

    Yes, respite

    CQC rated

    Jan 2022 over 4 years ago, ask what has changed

    Run by

    FitzRoy Support

    Local authority: Norfolk County Council · Check what you would pay

    • Care Home

    Wensum Way is a residential care home in Fakenham, Norfolk. We support older people and younger adults, including adults with a learning disability, autistic adults, people with physical disabilities and people with a visual or hearing impairment. Having a mixed group under one roof is something we plan for rather than something that simply happens. A younger adult working towards more independence and an older resident who mainly wants a settled, unhurried day want very different things from a week, and support here is built around the individual rather than around a single house routine. What we provide is residential care. Staff are on duty through the night as well as the day to help with personal care, dressing, medication and meals, while doctors and district nurses come in for clinical needs. For autistic residents and people with a learning disability we pay particular attention to predictability. Routines that hold, clear information, honest notice before anything changes and real choice head off far more difficulty than any response after the event. Sight and hearing loss get the same practical attention, beginning with how we communicate. Respite stays are available. Please ring us if you would like to look round Wensum Way.

    • Older Person Care
    • Learning Disability / Autism
    • Physical Disability
    • Visual / Hearing Impairment
    • Younger Adults
    • Respite Care

    View Profile

  10. Placeholder image

    Claxton House Care home in Norwich · Rated Good by CQC

    CQC: good

    Church Lane, Norwich, Norfolk NR14 7HY

    Weekly fees

    £1,000 to £1,350 regional guide for the East of England, ask the home

    Nursing on site

    No, residential

    Short stays

    Yes, respite

    CQC rated

    May 2019 over 7 years ago, ask what has changed

    Run by

    Atlanta Healthcare Limited

    Local authority: Norfolk County Council · Check what you would pay

    • Care Home

    Claxton House is a residential care home in Norwich for adults with a learning disability and autistic adults. Most of the people who live here are younger adults. We are a house rather than an institution, and being small is the point. Staff get to know the people they support properly, which is worth more than any written plan, and the household runs around the people living in it instead of around a rota. People have their own rooms and their own belongings, a real say in what gets cooked and what happens at the weekend, and they decide who comes to visit. A home for younger adults has to be about building a life rather than winding one down. So we talk about work and college, money, cooking, travel, relationships and independence, and we expect people to take on more over time rather than less. For autistic residents especially, predictability does most of the work. Routines that hold, clear information, honest notice before anything changes and genuine choice prevent far more distress than any reaction after the event. Where somebody is having a hard time, we look first at what is being asked of them. Respite stays are available. Our most recent overall rating from the Care Quality Commission is good. Please contact us to arrange a visit.

    • Learning Disability / Autism
    • Younger Adults
    • Respite Care

    View Profile

  11. The Croft Care home in Diss · Rated Requires improvement by CQC

    CQC: requires improvement

    17 Croft Lane, Diss, Norfolk IP22 4NA

    Weekly fees

    £1,000 to £1,350 regional guide for the East of England, ask the home

    Nursing on site

    No, residential

    Short stays

    Yes, respite

    CQC rated

    Aug 2018 over 8 years ago, ask what has changed

    Run by

    Partnerships in Care Limited

    Local authority: Norfolk County Council · Check what you would pay

    • Care Home

    The Croft is a residential care home in Diss, Norfolk. We are a small home and our day runs around the people living here rather than a fixed timetable, which means people get up when they are ready, spend their time as they wish and keep their own routines and belongings around them. We provide residential care for older people, and we also support adults with a learning disability and autistic adults, including younger adults. That mix works because our approach is the same in every case, which is to get to know a person properly, understand how they communicate and what matters to them, and then build the support around that. Where someone can do more for themselves, we look for the chances to make that happen rather than stepping in out of habit. We offer respite stays as well, for people who need care for a short period and for family carers who need a genuine break. Our most recent overall rating from the Care Quality Commission was requires improvement. We would rather say that plainly. We have gone through the findings carefully and our focus has been on the things that shape daily life here rather than on paperwork alone. Anyone thinking about The Croft is welcome to visit, talk to the team and ask us directly what we have changed and how we are making sure it sticks.

    • Older Person Care
    • Learning Disability / Autism
    • Younger Adults
    • Respite Care

    View Profile

  12. Merle Boddy House Care home in Dereham · Rated Inadequate by CQC

    CQC: inadequate

    55 Norwich Road, Dereham, Norfolk NR20 3AX

    Weekly fees

    £1,000 to £1,350 regional guide for the East of England, ask the home

    Nursing on site

    No, residential

    Short stays

    Yes, respite

    CQC rated

    Jan 2025

    Run by

    Mid-Norfolk Mencap

    Local authority: Norfolk County Council · Check what you would pay

    • Care Home

    Merle Boddy House is a residential care home in Dereham supporting older people, adults with a learning disability and autistic adults, including younger adults. Our approach does not change from one person to the next. We take time to learn how somebody communicates, what a good day looks like for them and what tends to make a difficult one, and then we build their support around that rather than fitting everybody into the same routine. Where a person can take on more for themselves, whether that is helping with meals, looking after their own room or getting out locally, we make room for it rather than stepping in out of habit. Life here runs around the people who live in the house. People get up when they are ready, spend their time on things they genuinely enjoy and keep their own belongings and routines around them. Respite stays are available too, for people who need support for a short period and for family carers who need a proper break. The measure we trust most is whether people here look at ease and whether relatives feel welcome to drop in and ask anything. They always are, so please come and see for yourself.

    • Older Person Care
    • Learning Disability / Autism
    • Younger Adults
    • Respite Care

    View Profile

  13. Corton House Care home in Norwich · Rated Requires improvement by CQC

    CQC: requires improvement

    City Road, Norwich, Norfolk NR1 3AP

    Weekly fees

    £1,000 to £1,350 regional guide for the East of England, ask the home

    Nursing on site

    No, residential

    Short stays

    Yes, respite

    CQC rated

    Jun 2022 over 4 years ago, ask what has changed

    Run by

    Corton House & Brewster Court

    Local authority: Norfolk County Council · Check what you would pay

    • Care Home

    Corton House is a residential care home in Norwich providing care for older people, including people living with dementia. We offer both permanent places and shorter respite stays. We would rather be upfront about our most recent overall rating from the Care Quality Commission, which is requires improvement. We are not going to present ourselves as something we are not. We understand which areas were identified, we have a plan of work in progress covering staff supervision and training, the accuracy and usefulness of our records, and how we involve people and their families in decisions. Anyone thinking about Corton House for a relative is welcome to ask us about it directly, and we will tell you honestly how far along we are. Day to day, the work of the home continues: help with washing and dressing, meals prepared here and eaten together for those who want the company, careful management of medication, attention to mobility and nutrition, and time spent with people rather than simply on tasks. For those living with dementia we keep routines steady and staff familiar, which does more good than any single intervention. Families are welcome whenever they wish to come. Please contact us if you would like to visit and see the home for yourself.

    • Older Person Care
    • Dementia Care
    • Respite Care

    View Profile

  14. One of 2 from Black Swan International

    Laurel Lodge Care Home Care home in Norwich · Rated Good by CQC

    CQC: good

    19 Ipswich Road, Norwich, Norfolk NR2 2LN

    Weekly fees

    £1,000 to £1,350 regional guide for the East of England, ask the home

    Nursing on site

    No, residential

    Short stays

    Yes, respite

    CQC rated

    Sep 2019 over 7 years ago, ask what has changed

    Run by

    Black Swan International Limited

    Local authority: Norfolk County Council · Check what you would pay

    • Care Home

    Laurel Lodge Care Home is in Norwich, providing residential care for older people who can no longer manage comfortably on their own, and supporting younger adults who need residential care. We aim for the feel of a household rather than an institution. People keep their own habits, their own belongings and as much independence as they want. Some are up early and busy, others prefer a slow start and a quiet sitting room, and both are perfectly reasonable. Meals matter a great deal here, and so does the ordinary company of the house, so we put real effort into both. Where we support younger adults, we plan the day around their own interests rather than expecting them to fit into a routine designed for somebody else. Respite stays are available too, whether somebody needs care for a short period after illness or a family carer needs a genuine break. Our most recent overall rating from the Care Quality Commission is good. The better test is whether people who live here seem settled. Please come and see us.

    • Older Person Care
    • Younger Adults
    • Respite Care

    View Profile

  15. Placeholder image

    Millpool Care home in Harleston · Rated Good by CQC

    CQC: good

    4 Stockyard Close, Harleston, Norfolk IP20 9FG

    Weekly fees

    £1,000 to £1,350 regional guide for the East of England, ask the home

    Nursing on site

    No, residential

    Short stays

    Yes, respite

    CQC rated

    Mar 2023 over 3 years ago, ask what has changed

    Run by

    Mrs Alison Messenger

    Local authority: Norfolk County Council · Check what you would pay

    • Care Home

    Millpool is a residential care home in Harleston, Norfolk, for adults living with learning disabilities and autism. It is a house, and we try to run it like one. The people who live here have a genuine say in the ordinary things, from what gets cooked to how the shared rooms are arranged and who comes to visit. Staff know everybody properly rather than knowing a file about them, and the week is shaped around individuals rather than a rota. We support people to do as much for themselves as they want and are able to, whether that means cooking, shopping, handling money, getting out into the town and the countryside around it, or keeping up with college, work and friendships. Where somebody needs a great deal of help, we give it without making them feel diminished for needing it. Communication is planned around each person, and we take change at a pace people can manage rather than one that suits a diary. Respite stays are available. Our most recent overall rating from the Care Quality Commission is good, and visitors are welcome.

    • Learning Disability / Autism
    • Respite Care

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  16. Placeholder image

    The Limes Care home in Norwich · Rated Requires improvement by CQC

    CQC: requires improvement

    16a Drayton Wood Road, Norwich, Norfolk NR6 5BY

    Weekly fees

    £1,000 to £1,350 regional guide for the East of England, ask the home

    Nursing on site

    No, residential

    Short stays

    Yes, respite

    CQC rated

    Oct 2022 over 4 years ago, ask what has changed

    Run by

    MAPS Properties Limited

    Local authority: Norfolk County Council · Check what you would pay

    • Care Home

    The Limes is a residential care home in Norwich, Norfolk, providing a permanent home for adults who need care and support with everyday life. We try to keep the atmosphere domestic rather than institutional, because that is what most people actually want. Our care is residential rather than nursing. We help with personal care, medication, meals, mobility and company, and we bring in community health professionals when something more clinical is needed. Many of our residents live with dementia, and we rely on continuity above all: familiar staff who know a person's history, a routine that does not keep shifting and reassurance given as often as it is needed. We also support younger adults, planning their interests and routines on their own terms. Respite stays are available for families needing a planned break from caring at home. Our most recent overall rating from the Care Quality Commission is requires improvement. We would rather set that out here ourselves than have a family come across it later and wonder why we kept quiet. The areas identified are where our effort is going at present. If you are considering The Limes for someone you care about, please visit on an ordinary day, speak to residents and relatives, and ask us about it directly.

    • Older Person Care
    • Dementia Care
    • Younger Adults
    • Respite Care

    View Profile

  17. One of 6 from Norse Care

    Beauchamp House Care home in Norwich · Rated Good by CQC

    CQC: good

    Proctor Road, Norwich, Norfolk NR14 6HN

    Weekly fees

    £1,000 to £1,350 regional guide for the East of England, ask the home

    Nursing on site

    No, residential

    Short stays

    Yes, respite

    CQC rated

    Feb 2020 over 6 years ago, ask what has changed

    Run by

    Norse Care (Services) Limited

    Local authority: Norfolk County Council · Check what you would pay

    • Care Home

    We are a residential care home in Norwich, providing a home for older people who need help with daily living, including those living with dementia. We try to run the place so that it belongs to the people who live in it. Residents have their own rooms with their own belongings, get up and go to bed when they choose and decide how they want to spend their days. Meals are cooked here and we listen when somebody says they would rather have something else. Much of what makes a care home worth living in is small and unglamorous: being helped to wash without being rushed, a hot drink at the time you actually want it, somebody noticing when you have gone quiet and sitting down with you. Dementia care, as we have come to understand it, is mostly a matter of knowing the person. We ask families to tell us about working life, children, music, faith and old habits, because that knowledge is what allows a member of staff to reassure somebody who is frightened or cannot place where they are. Family and friends are welcome whenever they would like to come, and we would always rather a relative raised a concern straight away. Respite stays are available as well as permanent places. Our most recent inspection by the Care Quality Commission rated us good overall. Do come and look round and ask us anything.

    • Older Person Care
    • Dementia Care
    • Respite Care

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  18. Cavell Court Care home in Norwich · Rated Good by CQC

    CQC: good

    140 Dragonfly Lane, Norwich, Norfolk NR4 7SW

    Weekly fees

    £1,000 to £1,350 regional guide for the East of England, ask the home

    Nursing on site

    No, residential

    Short stays

    Yes, respite

    CQC rated

    Dec 2024

    Run by

    Care UK Community Partnerships Ltd

    Local authority: Norfolk County Council · Check what you would pay

    • Care Home

    Cavell Court is a residential care home in Norwich providing a home for older people and for younger adults who need help with everyday life. We support people living with dementia, people with physical disabilities, and people living with mental health conditions. The place runs at the pace of the people in it. Breakfast happens when somebody wakes rather than when a trolley arrives, and the day takes the shape a person wants. The care covers washing and dressing, medication, meals cooked here, mobility and the many small practical things that become difficult alone. For those living with dementia and for people managing mental health conditions, patience and familiarity achieve more than any amount of procedure. Our staff tend to stay with us, which means people here are looked after by faces they recognise, and that counts for a great deal when memory or mood is unpredictable. Families are welcome whenever they want to come, and we would much rather hear a concern early than late. Respite stays are available. Our most recent rating from the Care Quality Commission is good.

    • Older Person Care
    • Dementia Care
    • Mental Health
    • Physical Disability
    • Younger Adults
    • Respite Care

    View Profile

  19. St Davids Residential Care Home Care home in Great Yarmouth · Rated Requires improvement by CQC

    CQC: requires improvement

    36-38 Nelson Road South, Great Yarmouth, Norfolk NR30 3JA

    Weekly fees

    £1,000 to £1,350 regional guide for the East of England, ask the home

    Nursing on site

    No, residential

    Short stays

    Yes, respite

    CQC rated

    Jun 2021 over 5 years ago, ask what has changed

    Run by

    Dr Ajit Kumar Verma and Mrs Gayatri Verma

    Local authority: Norfolk County Council · Check what you would pay

    • Care Home

    St Davids Residential Care Home provides residential care in Great Yarmouth for older people, including people living with dementia. We offer permanent places and shorter respite stays. We should be plain about our most recent overall rating from the Care Quality Commission, which is requires improvement. We would rather tell you ourselves than leave you to find it elsewhere. We know which areas were identified and there is a clear programme of work under way, with changes already made to staff supervision and training, to how care is recorded, and to how families are involved in decisions. Please ask us about it when you come, and we will show you what has changed and what is still in hand. The daily work of the home continues as it should: careful help with washing and dressing, meals cooked here, attention to nutrition, skin and mobility, safe management of medication, and time spent with people rather than only on tasks. For those living with dementia we keep the routine steady and the faces familiar, because that is what genuinely settles a day. Visitors are welcome and we would always rather hear a concern early. Please come and see us and ask whatever you need to ask.

    • Older Person Care
    • Dementia Care
    • Respite Care

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  20. Dalmeny House Care home in Sheringham · Rated Good by CQC

    CQC: good

    2 The Boulevard, Sheringham, Norfolk NR26 8LH

    Weekly fees

    £1,000 to £1,350 regional guide for the East of England, ask the home

    Nursing on site

    No, residential

    Short stays

    Yes, respite

    CQC rated

    Nov 2019 over 7 years ago, ask what has changed

    Run by

    Dalmeny House Limited

    Local authority: Norfolk County Council · Check what you would pay

    • Care Home

    Dalmeny House is a residential care home in Sheringham, Norfolk, providing a home for younger adults and for people living with mental health conditions. We offer permanent places and shorter respite stays. We are not a large institution and we do not try to run like one. People keep their own routines as far as they can, which means getting up when you wake rather than when a rota says so, and a day shaped around what a person actually wants from it. The support covers washing and dressing, medication, meals cooked here, and the practical things that become difficult when somebody is unwell. Where people are managing mental health conditions we have found that a calm and predictable household achieves more than any particular intervention. Our staff tend to stay with us, which means people here are supported by faces they know, and that steadiness counts for a great deal when mood is unreliable. We do not treat a difficult week as a failure. People are supported to get out, to keep up with the things they care about, and to stay connected to family and friends. Our most recent rating from the Care Quality Commission is good. Please ring us if you would like to visit.

    • Mental Health
    • Younger Adults
    • Respite Care

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  21. Kittens Lane Care home in Norwich · Rated Good by CQC

    CQC: good

    5 Kittens Lane, Norwich, Norfolk NR14 6JU

    Weekly fees

    £1,000 to £1,350 regional guide for the East of England, ask the home

    Nursing on site

    No, residential

    Short stays

    Yes, respite

    CQC rated

    May 2019 over 7 years ago, ask what has changed

    Run by

    Orwell Housing Association Limited

    Local authority: Norfolk County Council · Check what you would pay

    • Care Home

    Kittens Lane is a residential care home near Norwich providing a home for older people, for younger adults, and for adults with learning disabilities and autistic adults. We treat the house as belonging to the people who live in it. They arrange their own rooms, take part in the shopping and cooking as much as they want to, and decide how their days are spent. We support people to get out to work, to college, to clubs, to appointments and to see family, because a home is somewhere you go out from and come back to. Support is individual and agreed with the person. Some here need a great deal of help and others very little, and both are entirely normal. Communication gets particular attention, using speech, signing, symbols, objects of reference or simply the understanding that grows from living alongside somebody over a long period. Short respite stays are available alongside permanent places, which can give a family carer a break or let somebody try the house first. Our most recent rating from the Care Quality Commission is good. Please contact us if you would like to come and see it.

    • Older Person Care
    • Learning Disability / Autism
    • Younger Adults
    • Respite Care

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  22. The Salisbury Residential Home Care home in Great Yarmouth · Rated Good by CQC

    CQC: good

    20 Marine Crescent, Great Yarmouth, Norfolk NR30 4ET

    Weekly fees

    £1,000 to £1,350 regional guide for the East of England, ask the home

    Nursing on site

    No, residential

    Short stays

    Yes, respite

    CQC rated

    Mar 2020 over 6 years ago, ask what has changed

    Run by

    Salisbury Residential Home Limited

    Local authority: Norfolk County Council · Check what you would pay

    • Care Home

    The Salisbury Residential Home is in Great Yarmouth, Norfolk. We provide a permanent home to older people, and we also offer respite stays for those who need care for a short spell or whose family carer needs a break. Most of our residents need help with washing and dressing, moving about safely, medication and meals, and reassurance that somebody is nearby at night. Many are living with dementia. We do not treat that as a separate department: it shapes how the whole house works, from the pace of the afternoon to how we respond when somebody is anxious and wants to go home. We also support people living with sight or hearing loss, and there the small things matter most, such as announcing ourselves clearly, describing what we are doing and making sure information reaches somebody in a form they can use. Food is cooked on the premises and people are asked what they would like rather than told what there is. There is a sociable lounge and there is somewhere quiet, and nobody has to join in with anything. Families visit whenever they can and are welcome at mealtimes. Our most recent overall rating from the Care Quality Commission is good. Please arrange to come and see us and talk to whoever is on shift.

    • Older Person Care
    • Dementia Care
    • Visual / Hearing Impairment
    • Respite Care

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  23. Placeholder image

    New Boundaries Group - 331 Fakenham Road Care home in Norwich · Rated Outstanding by CQC

    CQC: outstanding

    331 Fakenham Road, Norwich, Norfolk NR8 6LG

    Weekly fees

    £1,000 to £1,350 regional guide for the East of England, ask the home

    Nursing on site

    No, residential

    Short stays

    Yes, respite

    CQC rated

    Oct 2019 over 7 years ago, ask what has changed

    Run by

    Calm Futures Norfolk Ltd

    Local authority: Norfolk County Council · Check what you would pay

    • Care Home

    331 Fakenham Road is a residential care home near Norwich supporting adults with learning disabilities and autistic adults. Most of the people living here are younger adults. Our most recent overall rating from the Care Quality Commission is outstanding. We mention it because it reflects the way we have chosen to work rather than anything clever. Staff who stay for years, so that people are supported by faces they know well. Real effort put into communication, so that people make their own decisions rather than have decisions explained to them afterwards. A house that belongs to the people living in it rather than to us. People arrange their own rooms, take part in the shopping and cooking as much as they want to, and decide how their days are spent. We support people to get out to work, to college, to clubs, to appointments and to see family, because a home is somewhere you go out from and come back to. Short respite stays are available alongside permanent places. An outstanding rating is a standard to keep rather than a trophy, and you are welcome to visit.

    • Learning Disability / Autism
    • Younger Adults
    • Respite Care

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  24. The Aylsham Manor Care home in Norwich · Rated Requires improvement by CQC

    CQC: requires improvement

    5-5A Norwich Road, Norwich, Norfolk NR11 6BN

    Weekly fees

    £1,000 to £1,350 regional guide for the East of England, ask the home

    Nursing on site

    No, residential

    Short stays

    Yes, respite

    CQC rated

    Jan 2020 over 6 years ago, ask what has changed

    Run by

    Mr Carl Denis

    Local authority: Norfolk County Council · Check what you would pay

    • Care Home

    The Aylsham Manor is a residential care home near Norwich. We are a permanent home to older people, many of whom are living with dementia, and we also offer respite stays for those needing care for a short period or whose family carer needs a break. We help with the things that have become difficult: getting washed and dressed, moving about safely, medication given properly and on time, eating and drinking well, and having somebody nearby through the night. Where dementia is part of the picture it shapes the whole house rather than one wing of it. We keep the day recognisable, keep familiar staff around people, let residents hold on to their own belongings and habits, and sit with somebody who is upset instead of trying to talk them out of it. We want to be honest with you about where we stand. Our most recent overall rating from the Care Quality Commission is requires improvement. We would rather set that out plainly than have you come across it elsewhere. We understand what the inspectors raised with us, we are working through it, and we will discuss any part of it with families, professionals and the people who live here. Please come and visit, at a mealtime if you can, and ask us the difficult questions.

    • Older Person Care
    • Dementia Care
    • Respite Care

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  25. Placeholder image

    The Moorings Care home in Bungay · Rated Good by CQC

    CQC: good

    Church Road, Bungay, Norfolk NR35 2TJ

    Weekly fees

    £1,000 to £1,350 regional guide for the East of England, ask the home

    Nursing on site

    No, residential

    Short stays

    Yes, respite

    CQC rated

    Apr 2020 over 6 years ago, ask what has changed

    Run by

    Cygnet Care Limited

    Local authority: Norfolk County Council · Check what you would pay

    • Care Home

    The Moorings is a residential care home in Bungay, Norfolk. We are home to older people who need support with everyday life, including residents living with dementia, and we offer respite stays for people who need care for a shorter period or whose family carer needs a rest. We keep our work deliberately focused. Residential care for older people is what we do, and we would rather do it attentively than spread ourselves across every kind of need. Residents tell us when they like to wake, what they want to eat, how much help they want with washing and dressing and how they prefer to spend the day, and the day is built from those answers rather than from a rota that suits us. Dementia care runs through a great deal of what we do. We take time to learn a person's history, the people and places that matter to them and the rhythms that help them feel settled, because that knowledge is what allows us to offer reassurance when someone is anxious rather than correct them. We keep the day predictable and explain changes in advance where we can. Independence is protected wherever it exists, and company matters as much as practical help. Families are welcome whenever they want to visit and we would far rather hear a concern early. Our most recent overall rating from the Care Quality Commission is good.

    • Older Person Care
    • Dementia Care
    • Respite Care

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  26. Placeholder image

    Oak House Care home in Diss · Rated Good by CQC

    CQC: good

    10A Victoria Road, Diss, Norfolk IP22 4HE

    Weekly fees

    £1,000 to £1,350 regional guide for the East of England, ask the home

    Nursing on site

    No, residential

    Short stays

    Yes, respite

    CQC rated

    Jan 2025

    Run by

    Partnerships in Care Limited

    Local authority: Norfolk County Council · Check what you would pay

    • Care Home

    Oak House is a residential care home in Diss, Norfolk. We support older people and adults with learning disabilities, including autistic adults, people living with sight or hearing loss and younger adults, and we offer both permanent places and respite stays. Because the people who live here have quite different needs, we take care to be specific rather than general. For an older resident that may mean unhurried help with washing and dressing, safe support with moving about, medication given properly and somebody nearby at night. For an adult with a learning disability or an autistic adult it may mean a predictable routine, clear information given in good time, help to manage money and appointments, and support to get out to a job, a course or a club. Where sensory loss is part of the picture, how we announce ourselves and give information matters enormously. We pay close attention to how each person communicates. Some people here use speech, others use signs, symbols or a device, and others tell us a great deal through their behaviour, so we take the time to learn it and record what we learn. Our most recent overall rating from the Care Quality Commission is good. Please arrange to visit.

    • Older Person Care
    • Learning Disability / Autism
    • Visual / Hearing Impairment
    • Younger Adults
    • Respite Care

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  27. SENSE Holmlea Care home in Dereham · Rated Good by CQC

    CQC: good

    53a Shipdham Road, Dereham, Norfolk NR19 1JL

    Weekly fees

    £1,000 to £1,350 regional guide for the East of England, ask the home

    Nursing on site

    No, residential

    Short stays

    Yes, respite

    CQC rated

    Sep 2026

    Run by

    Sense

    Local authority: Norfolk County Council · Check what you would pay

    • Care Home

    Sense Holmlea is a residential care home in Dereham, Norfolk, supporting adults with learning disabilities, autistic adults and people living with sight or hearing loss, including people who are deafblind. We also offer respite stays. Supporting somebody whose sight and hearing are both affected is a specialist job, and it starts with communication. How a person takes in information and makes themselves understood shapes everything else we do, so we learn each individual's way of doing it, whether that is through touch, signs on the hand, objects, symbols, residual sight or hearing, or the way they behave. We write it down properly, we take advice from families and from specialist colleagues, and we make sure everyone who supports that person knows it. Beyond that, this is somebody's home. People choose how their rooms look, have a real say in the shopping and the meals, and decide how their week is spent, with the practical support they need to get out and do things rather than wait for things to come to them. Predictable routines and clear information given in good time matter enormously. Our most recent overall rating from the Care Quality Commission is good. Families and professionals are welcome to visit.

    • Learning Disability / Autism
    • Visual / Hearing Impairment
    • Respite Care

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  28. One of 6 from Norse Care

    Cranmer House Care home in Fakenham · Rated Good by CQC

    CQC: good

    Norwich Road, Fakenham, Norfolk NR21 8HR

    Weekly fees

    £1,000 to £1,350 regional guide for the East of England, ask the home

    Nursing on site

    No, residential

    Short stays

    Yes, respite

    CQC rated

    Oct 2019 over 7 years ago, ask what has changed

    Run by

    Norse Care (Services) Limited

    Local authority: Norfolk County Council · Check what you would pay

    • Care Home

    Cranmer House is a residential care home in Fakenham, Norfolk. We are home to older people who need support with everyday life, including residents living with dementia, and we offer respite stays for people who need care for a shorter period or whose family carer needs a rest. We think of this as somewhere people live, not somewhere care is delivered to them, and we try to make that difference obvious in how the house runs. Residents tell us when they like to get up, what they want to eat, how much help they want and where they prefer to spend the day. Support with personal care, meals, medication and appointments is given quietly and with proper regard for privacy, and whatever someone can still do for themselves is protected rather than taken over. Dementia care shapes much of our work. Knowing a person's history, the people and places that matter to them and the rhythms that suit them is what allows us to reassure someone who is anxious instead of arguing with them. We keep the day familiar and explain changes in advance wherever we can. Company matters too, and we pay attention to residents who would otherwise spend the day alone in their room. Families are welcome whenever they want to come. Our most recent overall rating from the Care Quality Commission is good.

    • Older Person Care
    • Dementia Care
    • Respite Care

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  29. Placeholder image

    Field View Care home in Fakenham · Rated Good by CQC

    CQC: good

    Hayes Lane, Fakenham, Norfolk NR21 9EP

    Weekly fees

    £1,000 to £1,350 regional guide for the East of England, ask the home

    Nursing on site

    No, residential

    Short stays

    Yes, respite

    CQC rated

    Dec 2019 over 6 years ago, ask what has changed

    Run by

    Imperial Care Homes Limited

    Local authority: Norfolk County Council · Check what you would pay

    • Care Home

    Field View is a residential care home in Fakenham, Norfolk. We offer older people a settled, permanent home, and we also provide respite stays for people who need care for a short spell or whose family carer needs a break. The help people need from us is mostly practical: getting up and dressed, a bath or a shower, moving about safely, medication given properly and on time, and meals worth looking forward to. Beyond that, what matters is that this feels like somebody's home rather than a place they have been put. We have found that the residents who settle best are the ones who keep hold of their own habits, so we ask about those habits early and we work around them instead of asking people to fit our routine. Days here run at a gentle pace. There is breakfast when people are ready for it, food cooked on the premises, newspapers, cards, music, visits from the hairdresser and trips out when the weather allows. Nobody is obliged to join in with anything. Families visit as often as they like and are welcome at mealtimes. Our most recent overall rating from the Care Quality Commission is good. If you are considering a move for yourself or for a relative, please ring and arrange to come and look round.

    • Older Person Care
    • Respite Care

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  30. Holly Cottage Care home in Dereham · Rated Requires improvement by CQC

    CQC: requires improvement

    32 The Street, Dereham, Norfolk NR20 5BU

    Weekly fees

    £1,000 to £1,350 regional guide for the East of England, ask the home

    Nursing on site

    No, residential

    Short stays

    Yes, respite

    CQC rated

    Jul 2025

    Run by

    Dons Care Limited

    Local authority: Norfolk County Council · Check what you would pay

    • Care Home

    Holly Cottage is a residential care home in Dereham, Norfolk. We support older people, adults with learning disabilities, autistic adults, people living with mental ill health and younger adults, and we offer both permanent places and respite stays. Supporting that range of people well means being specific rather than general. For an older resident it may mean unhurried help with personal care, safe support with moving about, medication given properly and somebody nearby at night. For an adult with a learning disability or an autistic adult it may mean a predictable routine, clear information given in good time, and help to manage money, appointments and getting out to a job or a course. For somebody living with mental ill health it may mean a settled, low pressure place to live and close work with the community mental health team. We should be honest about where we stand. Our most recent overall rating from the Care Quality Commission is requires improvement. We would rather tell you that here than let you find it elsewhere. We know what the inspectors raised with us, we are working through it, and we will discuss any part of it openly with families, professionals and the people who live here. What we are working towards is a small house that feels like a home. Please come and visit and ask us the difficult questions.

    • Older Person Care
    • Learning Disability / Autism
    • Mental Health
    • Younger Adults
    • Respite Care

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  31. Placeholder image

    Letheringsett Hall Care home in Holt · Rated Requires improvement by CQC

    CQC: requires improvement

    Holt Road, Holt, Norfolk NR25 7AR

    Weekly fees

    £1,000 to £1,350 regional guide for the East of England, ask the home

    Nursing on site

    No, residential

    Short stays

    Yes, respite

    CQC rated

    Jul 2026

    Run by

    Imperial Care Homes Limited

    Local authority: Norfolk County Council · Check what you would pay

    • Care Home

    Letheringsett Hall is a residential care home near Holt in Norfolk. We offer older people a settled, permanent home, and we also provide respite stays for those who need care for a short period or whose family carer needs a break. The help people need from us is mostly practical: getting up and dressed, a bath or a shower, moving about safely, medication given properly and on time, and meals worth looking forward to, with somebody nearby through the night. Beyond that, what matters is that this feels like somebody's home rather than a place they have been put. We have found that the residents who settle best are the ones who keep hold of their own habits, so we ask about those habits early and work around them instead of asking people to fit our routine. Days here run at a gentle pace. There is breakfast when people are ready for it, food cooked on the premises, newspapers, cards, music, visits from the hairdresser and time in the grounds when the weather allows. Nobody is obliged to join in with anything. Families visit as often as they like and are welcome at mealtimes. Our most recent overall rating from the Care Quality Commission is good. If you are considering a move for yourself or a relative, please ring and arrange to come and look round.

    • Older Person Care
    • Respite Care

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  32. Placeholder image

    The Shires Care home in North Walsham · Rated Good by CQC

    CQC: good

    Bacton Road, North Walsham, Norfolk NR28 0RA

    Weekly fees

    £1,000 to £1,350 regional guide for the East of England, ask the home

    Nursing on site

    No, residential

    Short stays

    Yes, respite

    CQC rated

    Apr 2019 over 7 years ago, ask what has changed

    Run by

    Independence with Care Ltd

    Local authority: Norfolk County Council · Check what you would pay

    • Care Home

    The Shires is a care home in North Walsham, Norfolk. We provide residential care for adults with a learning disability and autistic adults, both younger adults and older people, and we offer respite stays alongside permanent places. This is a house, and it is meant to feel like one. The people living here decide what goes on the shopping list, what gets cooked, how their rooms look and how they spend their time. Some go out to work or to college, some use local groups and facilities, and some prefer a quieter week with a few things they enjoy properly. We do not rank those. Something we pay attention to is what happens as people get older. Needs change with age for everybody, and for somebody with a learning disability those changes are too often missed or put down to the disability itself. Being in a market town has its advantages. Things are within reach, and people here are known locally as individuals rather than as residents of somewhere. Our most recent overall rating from the Care Quality Commission is good. Families and social workers are welcome to visit and ask us whatever matters to them.

    • Older Person Care
    • Learning Disability / Autism
    • Younger Adults
    • Respite Care

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  33. One of 2 from Black Swan International

    Heathcote Care home in Norwich · Rated Good by CQC

    CQC: good

    19-23 Unthank Road, Norwich, Norfolk NR2 2PA

    Weekly fees

    £1,000 to £1,350 regional guide for the East of England, ask the home

    Nursing on site

    No, residential

    Short stays

    Yes, respite

    CQC rated

    Aug 2026

    Run by

    Black Swan International Limited

    Local authority: Norfolk County Council · Check what you would pay

    • Care Home

    Heathcote is a care home in Norwich. We provide residential care for older people and we offer respite stays alongside permanent places. We keep to residential care rather than claiming to cover everything, and that is worth being clear about. We suit people who need help with the ordinary business of the day and the reassurance of staff being nearby. There are needs we are not registered to meet, and where somebody requires nursing care we will say so rather than accept an admission we could not properly support. A family is far better served by that conversation at the start than by finding the limits six months later. Within that, the day belongs to the residents. People get up when they want, eat what they want and spend their time where they choose. Rooms belong to the people in them, with their own furniture and pictures, and relatives visit when it suits them. Respite stays give family carers a genuine break and let somebody try the home before making a longer decision. Our most recent overall rating from the Care Quality Commission is good. If you are looking at care in Norwich, please come and visit and take your time over it.

    • Older Person Care
    • Respite Care

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  34. Faldonside Lodge Care home in Cromer · Rated Outstanding by CQC

    CQC: outstanding

    25 Cliff Avenue, Cromer, Norfolk NR27 0AN

    Weekly fees

    £1,000 to £1,350 regional guide for the East of England, ask the home

    Nursing on site

    No, residential

    Short stays

    Yes, respite

    CQC rated

    Feb 2020 over 6 years ago, ask what has changed

    Run by

    Mrs J Soobrayen

    Local authority: Norfolk County Council · Check what you would pay

    • Care Home

    Faldonside Lodge is a care home in Cromer, Norfolk. We provide residential care for older people and younger adults, and we support people living with dementia, people with a physical disability and people with a visual or hearing impairment. Respite stays are available alongside permanent places. Our most recent overall rating from the Care Quality Commission is outstanding. We are proud of it and cautious about it, because that standard is far easier to reach than to hold, and the quickest way to lose it is to start quoting it at people. What gets us there is nothing clever. A settled staff team who know the residents properly rather than in outline. A day that belongs to the people living in it, so that they decide when to get up, what to eat and how much company they want. Rooms that are genuinely somebody's own. Families who feel able to say when something is wrong, and a manager who is on the floor rather than behind a door. Being by the sea helps too. Fresh air and a change of view lift people in a way that organised activity often does not. Please come and visit if you are considering care locally. Come unannounced if you would rather.

    • Older Person Care
    • Dementia Care
    • Physical Disability
    • Visual / Hearing Impairment
    • Younger Adults
    • Respite Care

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  35. Placeholder image

    Sapphire House Care home in Great Yarmouth · Rated Good by CQC

    CQC: good

    56 Long Lane, Great Yarmouth, Norfolk NR31 8PW

    Weekly fees

    £1,000 to £1,350 regional guide for the East of England, ask the home

    Nursing on site

    No, residential

    Short stays

    Yes, respite

    CQC rated

    Jul 2025

    Run by

    Mrs Jennifer Grego

    Local authority: Norfolk County Council · Check what you would pay

    • Care Home

    Sapphire House is a care home in Great Yarmouth. We provide residential care for adults with a learning disability, autistic adults, people with a physical disability, people with a visual or hearing impairment and people managing a mental health condition, mostly younger adults. Respite stays are available alongside permanent places. Supporting somebody who has both a learning disability and a sensory impairment takes real skill. If a person cannot see or hear well, the ordinary ways of explaining what is about to happen do not work, and the world becomes unpredictable in a way that is frightening rather than merely inconvenient. So we spend serious time on communication, using touch, objects, signing or whatever fits the person, and we never assume that a lack of response means a lack of understanding. The rest follows from that. Routines stay steady, changes are prepared for well in advance, and people have a genuine say in the ordinary decisions about shopping, cooking and how they spend their time. Our most recent overall rating from the Care Quality Commission is good. Families and social workers are welcome to visit and ask us anything.

    • Learning Disability / Autism
    • Mental Health
    • Physical Disability
    • Visual / Hearing Impairment
    • Younger Adults
    • Respite Care

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  36. Summerville House Care home in Kings Lynn · Rated Good by CQC

    CQC: good

    Fenway, Kings Lynn, Norfolk PE31 7BH

    Weekly fees

    £1,000 to £1,350 regional guide for the East of England, ask the home

    Nursing on site

    No, residential

    Short stays

    Yes, respite

    CQC rated

    Apr 2020 over 6 years ago, ask what has changed

    Run by

    ARMSCARE Limited

    Local authority: Norfolk County Council · Check what you would pay

    • Care Home

    Summerville House is a care home in Kings Lynn. We provide residential care for older people, including people living with dementia, and we offer respite stays alongside permanent places. We aim to be a home in the plain sense of the word. People get up when they want, spend the day as they choose, keep their own things around them and have visitors when it suits rather than when a timetable allows. Staff are here to make that workable and to notice when somebody is not quite themselves. Dementia support is a large part of what we do, and most of it is not complicated. Familiar faces, a day with a recognisable shape, and a team who understand what a person is really asking when they ask the same question for the fifth time. Distress almost always has a reason behind it, and finding the reason is better work than managing the behaviour. Respite gives family carers a real break and lets somebody try the home before deciding about a longer stay. Our most recent overall rating from the Care Quality Commission is good. Please come and see us if you are considering care locally.

    • Older Person Care
    • Dementia Care
    • Respite Care

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  37. Hill Grove Care home in Norwich · Rated Good by CQC

    CQC: good

    1 Colney Lane, Norwich, Norfolk NR4 7RE

    Weekly fees

    £1,000 to £1,350 regional guide for the East of England, ask the home

    Nursing on site

    No, residential

    Short stays

    Yes, respite

    CQC rated

    Dec 2017 over 8 years ago, ask what has changed

    Run by

    Cringlegrove Ltd

    Local authority: Norfolk County Council · Check what you would pay

    • Care Home

    Hill Grove is a care home in Norwich. We provide residential care for older people, including people living with dementia, and we offer respite stays alongside permanent places. We aim to be a home in the plain sense of the word. People get up when they want, spend the day as they choose, keep their own things around them and have visitors when it suits rather than when a timetable allows. Staff are here to make that workable and to notice when somebody is not quite themselves. Dementia support is a large part of what we do, and most of it is not complicated. Familiar faces, a day with a recognisable shape, and a team who understand what a person is really asking when they ask the same question for the fifth time. Distress almost always has a reason behind it, and finding the reason is better work than managing the behaviour. Respite gives family carers a real break and lets somebody try the home before deciding about a longer stay. Our most recent overall rating from the Care Quality Commission is good. Please come and see us if you are considering care in Norwich.

    • Older Person Care
    • Dementia Care
    • Respite Care

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  38. One of 6 from Norse Care

    Rebecca Court Care home in Kings Lynn · Rated Good by CQC

    CQC: good

    9 Staithe Road, Kings Lynn, Norfolk PE31 7EF

    Weekly fees

    £1,000 to £1,350 regional guide for the East of England, ask the home

    Nursing on site

    No, residential

    Short stays

    Yes, respite

    CQC rated

    Jun 2022 over 4 years ago, ask what has changed

    Run by

    Norse Care (Services) Limited

    Local authority: Norfolk County Council · Check what you would pay

    • Care Home

    Rebecca Court is a residential care home in Kings Lynn, Norfolk. We support older people and adults who have a learning disability, including autistic adults, and we offer respite stays for people who need care for a shorter period. With residents of different ages and very different needs living together, we plan support person by person rather than running the house on one timetable. We help with personal care, meals, medication and appointments, and we support people to keep up the interests, activities and friendships that make a week feel like their own. Where someone manages something for themselves, we protect that and stay nearby rather than taking over for the sake of speed. Communication is something we take real time over. Learning how a person asks for help, how they show that something is wrong and what settles them when a day becomes difficult is the foundation of everything else we do. Plans are written with the person, in a form they can use, and reviewed properly rather than filed away. Families are welcome whenever they wish to visit and we would far rather hear about a worry early than find out later that something was wrong. Our most recent overall rating from the Care Quality Commission is good, and we judge ourselves on whether this feels like home to the people living here.

    • Older Person Care
    • Learning Disability / Autism
    • Respite Care

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  39. St Elmos Care home in Attleborough · Rated Good by CQC

    CQC: good

    7 Edenside Drive, Attleborough, Norfolk NR17 2EL

    Weekly fees

    £1,000 to £1,350 regional guide for the East of England, ask the home

    Nursing on site

    No, residential

    Short stays

    Yes, respite

    CQC rated

    Aug 2026

    Run by

    Number Seven Healthcare Ltd

    Local authority: Norfolk County Council · Check what you would pay

    • Care Home

    St Elmos is a residential care home in Attleborough. We support adults with learning disabilities, autistic adults, younger adults and people managing mental health conditions, and we offer respite stays. We should say plainly that our most recent overall rating from the Care Quality Commission is requires improvement. We accepted what was found, we have been working through it, and if you are considering us for yourself or a relative, please ask us what has changed and speak to the people who live here. The house is run with the people in it rather than around them. Residents choose how their rooms look, what they eat, how they spend their time and what part they play in the household. Cooking, shopping and laundry are things people do with support where they can, because independence grows out of doing things rather than being told about them. Communication takes different forms here and we learn each person's, whether speech, signing, pictures, objects or the particular way somebody shows they have had enough. Our staff are trained in positive behaviour support and we keep the team as consistent as we can. For autistic residents we keep routines stable and give notice of change well in advance. Supporting mental health needs means patience and working alongside community teams rather than separately from them. Please get in touch if you would like to visit and look round properly.

    • Learning Disability / Autism
    • Mental Health
    • Younger Adults
    • Respite Care

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    Link House Care home in Dereham · Rated Good by CQC

    CQC: good

    Links View, Dereham, Norfolk NR19 2ED

    Weekly fees

    £1,000 to £1,350 regional guide for the East of England, ask the home

    Nursing on site

    No, residential

    Short stays

    Yes, respite

    CQC rated

    Jan 2024

    Run by

    Link House Limited

    Local authority: Norfolk County Council · Check what you would pay

    • Care Home

    Link House is a residential care home in Dereham, Norfolk, supporting adults with learning disabilities and autistic adults. Most of the people who live here are younger adults, and we also offer respite stays for families who need a break or are planning towards a longer move. We think of this as somebody's home first and a care setting second. That shapes ordinary decisions. People choose how their room looks, when they get up, what goes on the shopping list and what happens at the weekend. Where somebody wants to cook, we cook together rather than doing it for them. Where somebody wants a job, a course or a club, we treat that as the point of the support rather than a nice addition to it. Predictability is something we take seriously. For a good number of the people here, knowing what is happening and who will be there makes the difference between a manageable day and a difficult one. So we plan ahead, we explain changes early, and we do not rearrange things casually. Respite guests are properly welcomed. We ask in advance how the person likes things done, because a short stay gives us no time to learn it slowly, and we would rather arrive prepared. Our overall rating from the Care Quality Commission is good. We are glad of that, and we keep asking the people who live here what would make this a better place to be.

    • Learning Disability / Autism
    • Younger Adults
    • Respite Care

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  41. Oaklands Nursing home in Diss · Rated Good by CQC

    CQC: good

    Norwich Road, Diss, Norfolk IP21 4EE

    Weekly fees

    £1,000 to £1,350 regional guide for the East of England, ask the home

    Nursing on site

    Yes

    Short stays

    Yes, respite

    CQC rated

    Mar 2021 over 5 years ago, ask what has changed

    Run by

    Regal Healthcare Properties Limited

    Local authority: Norfolk County Council · Check what you would pay

    • Nursing Home
    • Care Home

    Oaklands is a care home in Diss, Norfolk, providing both residential and nursing care. We are home to older people, including many living with dementia, and we support people managing mental health conditions. We also offer respite stays. Offering residential and nursing care under one roof means somebody whose health needs grow does not have to move again. That is the main practical reason families choose a place like this, and it is worth saying plainly rather than dressing up. Being moved is hard on anybody, and hardest on somebody living with dementia, for whom familiar faces and familiar surroundings are doing genuine work. The rest of what we do is the ordinary business of a household. Food people want to eat. Help arriving without a long wait. Laundry that comes back. Privacy when it is wanted and company when it is not. Being spoken to as somebody with a working life and a family rather than as a list of needs. For residents living with dementia we protect routine, keep the surroundings familiar, and ask relatives for the history that lets us understand what somebody means rather than only what they have said. Our overall rating from the Care Quality Commission is good. Relatives are welcome to arrive unannounced, because that is the visit that actually tells you what a place is like.

    • Older Person Care
    • Dementia Care
    • Mental Health
    • Respite Care

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  42. Furze Hill House Care home in North Walsham · Rated Good by CQC

    CQC: good

    73 Happisburgh Road, North Walsham, Norfolk NR28 9HD

    Weekly fees

    £1,000 to £1,350 regional guide for the East of England, ask the home

    Nursing on site

    No, residential

    Short stays

    Yes, respite

    CQC rated

    Feb 2021 over 5 years ago, ask what has changed

    Run by

    The Salvation Army Social Work Trust

    Local authority: Norfolk County Council · Check what you would pay

    • Care Home

    Furze Hill House is a residential care home in North Walsham, Norfolk. We are home to older people, including many living with dementia, and we offer respite stays for families needing a planned break. We resist the idea that a good home is a busy one. Some of the best days here involve a newspaper, a warm room and nothing arranged at all. Dementia care here rests on knowing people. We ask families for the history, the working life, the places and the music, because those are what still connect when much else has slipped. Without them we would be managing a condition rather than keeping company with a person. Respite is not a holding arrangement as far as we are concerned. We prepare before somebody arrives so that the stay starts well rather than settling down slowly. We train staff properly and supervise them, and we would rather a new member of the team worked alongside somebody experienced for longer than felt awkward. Our overall rating from the Care Quality Commission is good. The things we have improved most came from complaints rather than compliments.

    • Older Person Care
    • Dementia Care
    • Respite Care

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  43. One of 6 from Norse Care

    Rose Meadow Care home in Norwich · Rated Good by CQC

    CQC: good

    64 Yarmouth Road, Norwich, Norfolk NR28 9AU

    Weekly fees

    £1,000 to £1,350 regional guide for the East of England, ask the home

    Nursing on site

    No, residential

    Short stays

    Yes, respite

    CQC rated

    Mar 2019 over 7 years ago, ask what has changed

    Run by

    Norse Care (Services) Limited

    Local authority: Norfolk County Council · Check what you would pay

    • Care Home

    Rose Meadow is a residential care home in Norwich. We provide care for older people and offer respite stays alongside permanent places. We keep things straightforward. People usually come to us because managing at home had become hard work, and what they want back is some ease. Meals they do not have to plan or cook. Help when washing and dressing has become a struggle. Somebody who notices when they are not themselves. Company when they want it and quiet when they do not. Residents carry on running their own lives as far as they are able, choosing their routines, arranging their rooms and deciding how much of the day to spend downstairs. We encourage people to bring their own furniture and pictures, because a room that looks like yours makes settling in far easier than one that looks like anybody's. The first few weeks matter a great deal and we do not rush them. We learn routines rather than imposing them, and we ask families to tell us about the person rather than only about their needs. Knowing somebody was always up at five, or has never liked a crowd, saves a lot of confusion later. Respite stays suit family carers needing a proper break and people recovering after illness or hospital. Our most recent overall rating from the Care Quality Commission is good. Please come and look round Rose Meadow.

    • Older Person Care
    • Respite Care

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  44. St Mary's Care Home Care home in Norwich · Rated Good by CQC

    CQC: good

    North Walsham Road, Norwich, Norfolk NR12 7BZ

    Weekly fees

    £1,000 to £1,350 regional guide for the East of England, ask the home

    Nursing on site

    No, residential

    Short stays

    Yes, respite

    CQC rated

    Nov 2021 over 5 years ago, ask what has changed

    Run by

    Elmwood Care Homes Limited

    Local authority: Norfolk County Council · Check what you would pay

    • Care Home

    St Mary's Care Home is a residential care home in Norwich. We look after older people who need help with daily life but not nursing care, including a good number living with dementia, and we offer respite stays alongside permanent places. What we offer is help with the ordinary day, given properly and without rush. Getting washed and dressed in a way that leaves somebody feeling like themselves. Medicines on time. Meals that are hot, recognisable and worth eating. Help to move about the building safely. Company for people who had been sitting alone for most of the week before they came to us. For residents with dementia the work is mostly about consistency. The same staff, the same rhythms, a bedroom that looks like the person's own room, and a willingness to go at their pace rather than ours. We ask families for the detail that no assessment ever captures. What he did for a living, what she cannot abide, which songs they know all the words to. We would rather relatives were in the building often than confined to set visiting hours, and we would rather be told promptly when we have got something wrong. Our most recent overall rating from the Care Quality Commission is good. Ring us or simply call in, and we will show you round.

    • Older Person Care
    • Dementia Care
    • Respite Care

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    Coralyn House Care home in Hunstanton · Rated Requires improvement by CQC

    CQC: requires improvement

    12 Glebe Avenue, Hunstanton, Norfolk PE36 6BS

    Weekly fees

    £1,000 to £1,350 regional guide for the East of England, ask the home

    Nursing on site

    No, residential

    Short stays

    Yes, respite

    CQC rated

    Feb 2026

    Run by

    Mrs Keshwaree Ramana

    Local authority: Norfolk County Council · Check what you would pay

    • Care Home

    Coralyn House is a residential home in Hunstanton, Norfolk. We support adults with a learning disability and autistic adults, and we offer respite stays as well as permanent places. We should raise our rating ourselves rather than let you find it and wonder why we said nothing. The Care Quality Commission last rated us requires improvement overall. We accept the finding instead of arguing with it. An inspection records what was there on the day, and putting it right belongs to us. There is an action plan, the people who commission placements here know exactly where we have reached with it, and any family considering us is welcome to go through the detail with the manager. What we are trying to be is a home rather than an institution. People here have their own rooms and their own belongings and a real say in how a week looks. Support plans are agreed with the person and written in language the person can read. Where somebody needs a great deal of structure and predictability in order to feel safe, we hold that routine consistently and without treating it as a nuisance. Hunstanton has the beach and the front within easy reach, and getting out is treated as ordinary life. Come and visit, ask the uncomfortable questions, and talk to the people who live here.

    • Learning Disability / Autism
    • Respite Care

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  46. One of 6 from Norse Care

    Sydney House Care home in Norwich · Rated Good by CQC

    CQC: good

    Brumstead Road, Norwich, Norfolk NR12 9BJ

    Weekly fees

    £1,000 to £1,350 regional guide for the East of England, ask the home

    Nursing on site

    No, residential

    Short stays

    Yes, respite

    CQC rated

    Mar 2019 over 7 years ago, ask what has changed

    Run by

    Norse Care (Services) Limited

    Local authority: Norfolk County Council · Check what you would pay

    • Care Home

    Sydney House is a residential care home in Norwich. We look after older people who need help with daily life but not nursing care, and we offer respite stays alongside permanent places. We do a narrow thing and we would rather do it properly than spread ourselves thin. What we offer is help with the ordinary day, given without rush. Getting washed and dressed in a way that leaves somebody feeling like themselves. Medicines on time. Meals that are hot, recognisable and actually wanted. Help to move about the building and the garden safely. Company for people who had been sitting alone for most of the week before they came to us. That sounds modest written down, and in practice it is most of what makes the difference between a person who is merely kept and a person who is comfortable. It depends almost entirely on whether staff know the people living here, so keeping our team is where most of our effort goes rather than into decoration. We want relatives in the building often rather than confined to visiting hours, and we would rather be told promptly when we have got something wrong. Our most recent overall rating from the Care Quality Commission is good. Ring us or simply call in, and we will show you round.

    • Older Person Care
    • Respite Care

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  47. Ivydene Residential Home Care home in Great Yarmouth · Rated Good by CQC

    CQC: good

    1 Station Road, Great Yarmouth, Norfolk NR29 3PU

    Weekly fees

    £1,000 to £1,350 regional guide for the East of England, ask the home

    Nursing on site

    No, residential

    Short stays

    Yes, respite

    CQC rated

    Feb 2020 over 6 years ago, ask what has changed

    Run by

    Ivydene Residential Home Ltd

    Local authority: Norfolk County Council · Check what you would pay

    • Care Home

    Ivydene Residential Home is in Great Yarmouth. We support older people and adults living with mental ill health, including younger adults, and we offer respite stays alongside longer term places. Supporting older people and people with mental health needs in the same home is something we have thought about properly. It works when the home is calm, when staff are consistent and when nobody is treated as a category. People here are known as individuals, with their own histories, habits and preferences, and the support is built from that rather than from a label. Day to day we help with personal care, medication, meals, appointments, paperwork and keeping in touch with family. Residents decide how to spend their time. We will encourage someone who has withdrawn to come and join in, and we will just as readily leave a person in peace when that is what they need. For younger adults in particular we look at the skills and confidence that make a more independent life possible later, because for some people this is a stage rather than a final destination. We work closely with community mental health teams and local GPs, and we would rather raise a concern early than wait and see. Being on the coast, a change of scene is easy to come by and trips out are part of the normal week. Our most recent overall rating from the Care Quality Commission is good. Please come and visit Ivydene.

    • Older Person Care
    • Mental Health
    • Younger Adults
    • Respite Care

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  48. Coronation House Care Home Care home in Thetford

    Coronation House Care Home, Thetford, Norfolk IP24 2JE

    Weekly fees

    £1,000 to £1,350 regional guide for the East of England, ask the home

    Nursing on site

    No, residential

    Short stays

    Yes, respite

    CQC rated

    Not yet rated

    Run by

    Danforth Care Thetford Limited

    Local authority: Norfolk County Council · Check what you would pay

    • Care Home

    Coronation House Care Home is in Thetford. We provide residential care for older people, including those living with dementia and those living with mental ill health, people with a physical disability, people with visual or hearing impairment and some younger adults. Respite stays are available too. Supporting a mixed group under one roof means we cannot run the home to a single pattern, and we do not try. What we aim for is a place where people are taken as they come and where support is built around the individual. Some residents want a very structured day. Others want the opposite, plenty of freedom and somewhere steady to come back to. Where someone has a physical disability or reduced sight or hearing, we pay attention to the practical details. Equipment that suits the person, a layout that stays predictable, things kept where people expect to find them, and staff who adapt how they communicate rather than expecting the person to manage. With dementia, familiar faces and a steady rhythm do most of the work, and we treat distress as something with a cause. Where mental ill health is part of the picture we work closely with community teams and raise concerns early. Respite stays suit family carers needing a break and people recovering after illness or hospital. Please come and visit Coronation House and ask us whatever you need to.

    • Older Person Care
    • Dementia Care
    • Mental Health
    • Physical Disability
    • Visual / Hearing Impairment
    • Younger Adults
    • Respite Care

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  49. Placeholder image

    High Oaks Care home in Diss · Rated Good by CQC

    CQC: good

    Rectory Road (Hall Green), Diss, Norfolk IP22 5UU

    Weekly fees

    £1,000 to £1,350 regional guide for the East of England, ask the home

    Nursing on site

    No, residential

    Short stays

    Yes, respite

    CQC rated

    May 2021 over 5 years ago, ask what has changed

    Run by

    High Oaks Farm Limited

    Local authority: Norfolk County Council · Check what you would pay

    • Care Home

    High Oaks is a residential care home in Diss. We support older people and adults living with mental ill health, including younger adults, and we offer respite stays alongside longer term places. Supporting older people and people with mental health needs in the same home is something we have thought about properly. It works when the home is calm, when staff are consistent and when nobody is treated as a category. People here are known as individuals, with their own histories, habits and preferences, and the support is built from that rather than from a label. Day to day we help with personal care, medication, meals, appointments, paperwork and keeping in touch with family. Residents decide how to spend their time. We will encourage someone who has withdrawn to come and join in, and we will just as readily leave a person in peace when that is what they need. For younger adults in particular we look at the skills and confidence that make a more independent life possible later, because for some people this is a stage rather than a final destination. We work closely with community mental health teams and local GPs, and we would rather raise a concern early than wait and see. Our most recent overall rating from the Care Quality Commission is good. Please come and visit High Oaks and ask us whatever you need to.

    • Older Person Care
    • Mental Health
    • Younger Adults
    • Respite Care

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    Dorrington House Care home in Dereham · Rated Good by CQC

    CQC: good

    28 Quebec Road, Dereham, Norfolk NR19 2DR

    Weekly fees

    £1,000 to £1,350 regional guide for the East of England, ask the home

    Nursing on site

    No, residential

    Short stays

    Yes, respite

    CQC rated

    Jan 2019 over 7 years ago, ask what has changed

    Run by

    Dorrington House

    Local authority: Norfolk County Council · Check what you would pay

    • Care Home

    Dorrington House in Dereham provides residential care for older people, including those living with dementia, and we offer respite stays alongside permanent places. We keep things straightforward. People usually come to us because managing at home had become hard work, and what they want back is some ease. Meals they do not have to plan or cook. Help when washing and dressing has become a struggle. Somebody who notices when they are not themselves. Company when they want it and quiet when they do not. Residents carry on running their own lives as far as they are able, choosing their routines, arranging their rooms and deciding how much of the day to spend downstairs. We ask people to bring their own furniture and pictures, because a room that looks like yours makes settling in far easier. Dementia care here is built on consistency rather than anything elaborate. Familiar staff, a steady rhythm to the day, and knowing something about a person's earlier life. Families usually supply the details that explain everything, and we ask for them early. When somebody is unsettled, we look for the reason rather than simply calming the moment. Family and friends are welcome at sensible hours and are part of the household rather than visitors to be managed. Our most recent overall rating from the Care Quality Commission is good. Please come and look round Dorrington House.

    • Older Person Care
    • Dementia Care
    • Respite Care

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What care homes cost in Norfolk, per week

Type of careWhat the council paysWhat self-funders are typically asked
Residential care Middle half of prices from 44 East homes. Median £1,582.Varies by council£1,421 to £1,708
Nursing care Middle half of prices from 17 East homes. Median £1,935.Varies by council£1,800 to £2,126
Residential dementia care Middle half of prices from 33 East homes. Median £1,785.Not published separately£1,602 to £1,877
Nursing dementia care Middle half of prices from 10 East homes. Median £1,940.Not published separately£1,870 to £2,100

Published prices are often starting prices, and come from homes that publish fees, so treat them as a guide. What a council pays differs from council to council. Ask the home for its own price. Powered by Orrery Intelligence.

Arranging and funding a care home place in Norfolk

Getting needs assessed

Fees, vacancies and waiting lists all become easier to discuss once someone independent has set down what the person actually needs, and that assessment is free to anyone who appears to require care whatever their savings. Assessment and funded placements in this county are handled by Norfolk County Council, whose assessor considers personal care, nutrition, mobility, medication, mental wellbeing and the risks of staying where the person lives now. The written outcome explains what support is needed and whether residential care is the way to provide it, and homes will want to read it before confirming they can meet those needs. A relative giving regular unpaid support is entitled to a carer's assessment of their own at the same time.

Working out the contribution

A financial assessment then sets capital and income against the national thresholds. Above the upper threshold a person normally meets the full cost, below it the council contributes, and the treatment of a property turns on whether a partner or a qualifying relative still lives in it. Deferred payment agreements allow a placement to be funded against a house that is not being sold at once, which matters in an area where a sale can take time. If health needs are substantial rather than simply personal care needs, ask whether NHS continuing healthcare should be assessed instead.

What the weekly fee reflects

Cost follows the size of the room and whether it has an en suite, the staffing level, the location of the home and how specialist the support must be, with dementia and learning disability provision generally staffed more heavily. Ask for a written breakdown and ask directly what falls outside it, because hairdressing, chiropody, escorted appointments and outings are routinely charged on top. Confirm how often fees are reviewed and what notice of an increase is given, and read the contract on hospital admissions and notice periods before signing.

Choosing between care homes in Norfolk

Making the ratings useful

Judgements here cover the entire scale, from Outstanding down to Inadequate, with some homes not yet rated. The grade condenses five separate assessments covering whether a service is safe, effective, caring, responsive and well led, and which of those fell short changes everything. A home criticised over record keeping occupies a different position from one criticised over medication or safeguarding, and only the report itself distinguishes them. Check the date as well, since a judgement made some years ago may describe a home under an owner or manager who has since moved on.

Cutting the list down before you drive

Registration is the sharpest filter, because homes are approved for particular groups, whether older people, adults living with dementia, or adults with a learning disability or autism, and one that lacks the relevant registration cannot take a person on. Travel is the second consideration, and in a county where journeys between towns take longer than the map suggests, honest thinking about who will visit each week matters. Fee level is the third, and settling it before a viewing avoids disappointment afterwards.

What a visit should show you

Arrive at a busy hour, ideally near a mealtime, when a home is hardest to present artificially. Look at whether residents seem occupied and comfortable, whether staff address people by name and at eye level, and whether call bells are answered rather than left ringing. Ask how many permanent staff cover the night shift, what turnover has been over the past year, and how much agency cover is used. Ask what happens when someone's needs increase beyond what the home can manage, and ask to see the last fortnight of activities rather than a printed timetable.

Frequently asked questions about care homes in Norfolk

How do I arrange a care needs assessment in Norfolk?

Contact the adult social care team at Norfolk County Council and ask for one, whether you are the person needing care, a relative, or a professional such as a GP or hospital discharge nurse. There is no charge for the assessment and no means test to qualify for it. The assessor will discuss daily routines, health conditions, mobility and what happens on a bad day, so it helps to have someone present who knows the usual pattern of the week. The written outcome is what every later conversation about funding will rest on.

Can Norfolk County Council fund a residential care placement?

It may, depending on the outcome of two separate assessments. The care needs assessment has to establish that the person meets the national eligibility criteria and that residential care is the appropriate way to meet those needs. A financial assessment then compares capital and income against the published thresholds, so people above the upper limit generally fund themselves while those below receive a contribution. Norfolk County Council can also explain deferred payment arrangements where someone's money is tied up in a property.

What providers are included in this Norfolk listing?

258 providers appear here, all registered with the Care Quality Commission as residential care homes. Registration on that basis means they supply accommodation together with personal care, so help with washing, dressing, meals, mobility and medication comes from staff on site through the day and night. The homes are approved for different groups, some concentrating on older people and others on learning disability, autism or mental health support. Each profile records exactly what that home is registered to provide.

How does a residential care home differ from a nursing home?

A residential care home provides somewhere to live along with personal care from trained care staff, covering bathing, dressing, eating, moving about and taking medication. A nursing home is registered for all of that plus clinical care from a registered nurse who is present on the premises at all times. Every provider on this page is registered as a residential care home rather than a nursing home. Should someone's health needs later require regular nursing attention, a fresh assessment would identify that and a move might become necessary.

How far ahead should a family start looking?

Allow a few weeks where circumstances make it possible, because well regarded homes often operate waiting lists and vacancies do not appear on demand. That time makes second visits possible, allows inspection reports to be read properly and leaves room to question the contract rather than signing in haste. Where a hospital discharge is setting the pace, ask the discharge team what interim arrangements exist so a permanent decision is not made under pressure. Even at short notice, comparing two or three homes is far better than accepting the first bed offered.

What is worth asking on a visit to a care home in Norfolk?

Begin with staffing, asking how many permanent staff work by day and overnight and how much agency cover the home relies on. Ask how staff respond when a resident becomes unwell or distressed, how medication errors are recorded, and how quickly relatives are told when something has gone wrong. Cover the ordinary detail too, including visiting arrangements, laundry, whether a familiar GP can be retained and which charges sit outside the weekly fee. If you are invited to stay for a meal, take it, because mealtimes reveal how a home actually runs.

Other types of care in Norfolk

Care homes near Norfolk

Search for care homes in towns near Norfolk.

Local authority support in Norfolk

Norfolk County Council arranges and funds adult social care in this area. Use these official council links to check funding, request an assessment and get support.

Adult social care website Norfolk County Council

Council service pages 10 of 19

View full Norfolk County Council page

Guides for choosing a care home

Plain-English advice on choosing and paying for care homes.

Free care planning tools

Tools to help you understand your options, check funding eligibility, and plan ahead.

  • Personalised Assistant Answer a few questions and get a tailored list of suitable care homes.
  • Concierge Answer 13 questions about care needs, location, and preferences to receive a personalised shortlist of matched homes.
  • Funding Calculator Estimate how much care will cost and what financial support may be available.
  • CHC Assessment Check whether your relative may qualify for NHS Continuing Healthcare funding.
  • CHC DST Assessment Complete the Decision Support Tool used in NHS CHC funding assessments.
  • Map Explorer Browse care homes near you on an interactive map.

Provider information is sourced from the Care Quality Commission (CQC), last updated September 2026.