Care Homes in Norfolk 258 care homes · 164 rated Good by CQC
- 15 Outstanding
- 149 Good
- 71 Requires improvement
- 8 Inadequate
- 15 Not yet rated
A county of market towns, coastal resorts and scattered villages, Norfolk has its care homes catalogued here in one directory, so that provision on the coast can be compared with provision inland without visiting a dozen separate websites. Care Quality Commission judgements across the collection reach from Outstanding and Good through Requires Improvement to Inadequate, and a further group of homes has registered too recently to have been inspected and carries no rating yet. 258 providers match this search, each of them registered as a residential care home rather than a nursing setting. Assessment of what someone needs, and any decision about publicly funded support, rests with Norfolk County Council under the national eligibility rules that apply everywhere in England. Use the profiles below to reach the inspection report sitting behind each rating, since what inspectors observed and what they asked a provider to improve is the evidence that should decide which homes are worth your time.
All 258 care homes in Norfolk
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De Lucy House Care home in Diss · Rated Good by CQC
CQC: good
40 Victoria Road, Diss, Norfolk IP22 4HZ
Weekly fees
£1,000 to £1,350 regional guide for the East of England, ask the home
Nursing on site
No, residential
Short stays
Yes, respite
CQC rated
Jul 2018 over 8 years ago, ask what has changed
Run by
Greensleeves Homes Trust
Local authority: Norfolk County Council · Check what you would pay
- Care Home
De Lucy House is a residential care home in Diss. We provide care for older people, including those living with dementia, people with a physical disability and people with visual or hearing impairment. Respite stays are available too. We want the home to feel like a household rather than an institution, which in practice means residents run their own days as far as they are able. People get up when they wake, eat what they actually like, and decide how much time to spend with others. Rooms are personalised from the start, and we encourage people to bring their own furniture and pictures because a room that looks like yours settles you far faster. Where someone has a physical disability or reduced sight or hearing, we pay attention to the practical details. Equipment that suits the person, a layout that stays predictable, things kept where people expect to find them, and staff who adapt how they communicate rather than expecting the person to manage. Dementia care rests on familiar staff, a steady rhythm and knowing something of a person's earlier life. Families often supply the detail that explains everything, and we ask for it early. Respite stays suit family carers needing a break and people recovering after illness. Our most recent overall rating from the Care Quality Commission is good. Please come and visit De Lucy House.
- Older Person Care
- Dementia Care
- Physical Disability
- Visual / Hearing Impairment
- Respite Care
Dorrington House (Wells) Care home in Wells-next-the-Sea · Rated Good by CQC
CQC: good
Westfield Avenue, Wells-next-the-Sea, Norfolk NR23 1BY
Weekly fees
£1,000 to £1,350 regional guide for the East of England, ask the home
Nursing on site
No, residential
Short stays
Yes, respite
CQC rated
Jul 2026
Run by
Dorrington House
Local authority: Norfolk County Council · Check what you would pay
- Care Home
Dorrington House in Wells next the Sea provides residential care for older people, including those living with dementia, and we offer respite stays alongside permanent places. We keep things straightforward. People usually come to us because managing at home had become hard work, and what they want back is some ease. Meals they do not have to plan or cook. Help when washing and dressing has become a struggle. Somebody who notices when they are not themselves. Company when they want it and quiet when they do not. Residents carry on running their own lives as far as they are able, choosing their routines, arranging their rooms and deciding how much of the day to spend downstairs. We ask people to bring their own furniture and pictures, because a room that looks like yours makes settling in far easier. Dementia care here is built on consistency rather than anything elaborate. Familiar staff, a steady rhythm to the day, and knowing something about a person's earlier life. Our most recent overall rating from the Care Quality Commission is requires improvement. We would rather be upfront about that than leave you to find it elsewhere. We know which areas were raised, there is work under way, and we are happy to go through any of it. Please visit and ask us directly what has changed.
- Older Person Care
- Dementia Care
- Respite Care
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Cascade (Moore House) Care home in Norwich
55 Mousehold Lane, Norwich, Norfolk NR7 8HL
Weekly fees
£1,000 to £1,350 regional guide for the East of England, ask the home
Nursing on site
No, residential
Short stays
Yes, respite
CQC rated
Not yet rated
Run by
Cascade (Charlton House) Limited
Local authority: Norfolk County Council · Check what you would pay
- Care Home
We are a residential home in Norwich supporting adults with learning disabilities and autistic people, including younger adults. The house runs as a household rather than an institution. Everyone has their own room and their own things, and the week is worked out between the people who live here and the staff supporting them: what is cooked, when the shopping is done, who wants to go out and where to. Those are small matters that add up to whether somebody feels at home or merely accommodated. Support is built around what each person wants to be able to do. For some that means a job, a college course or a regular volunteering day. For others it is getting out into the city, keeping up with family, managing money with a hand from staff, or learning to cook something new. We take the long view, since progress in this work is usually gradual and the gains that matter are often ones nobody outside the house would notice. Consistency counts for a great deal, particularly for autistic people, so we keep staffing as settled as we can and explain changes in advance rather than springing them on people. Respite stays are available alongside longer places. We do not yet hold an overall rating from the Care Quality Commission and are happy to discuss that openly. Please come and visit and meet the people who live here.
- Learning Disability / Autism
- Younger Adults
- Respite Care
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Cresta Lodge Care home in Norwich · Rated Good by CQC
CQC: good
Bungay Road, Norwich, Norfolk NR14 7NA
Weekly fees
£1,000 to £1,350 regional guide for the East of England, ask the home
Nursing on site
No, residential
Short stays
Yes, respite
CQC rated
Feb 2018 over 8 years ago, ask what has changed
Run by
Cygnet Care Limited
Local authority: Norfolk County Council · Check what you would pay
- Care Home
Cresta Lodge is a residential care home in Norwich. We look after older people who can no longer manage at home alone, including a good many living with dementia, and we offer respite stays as well as permanent places. We are not a nursing home and we are clear with families about where that line falls. What we do is the daily work of helping somebody wash and dress, take their medicines, eat properly, move about safely and stay connected to other people. Done well that is a skilled job and it depends almost entirely on whether staff know the person, so keeping our team is where most of our effort goes rather than into refurbishment. For residents with dementia we have found steadiness beats stimulation. The same faces, meals at the same times, a bedroom that looks like the person's own room, and nothing moved without a reason. Within that there is plenty going on, and a great deal of tea. We ask families for the detail that no assessment ever captures, and we ask them to tell us promptly when we have got something wrong, because small problems are much cheaper to put right early. Our most recent overall rating from the Care Quality Commission is good. Call in and see us, with or without warning.
- Older Person Care
- Dementia Care
- Respite Care
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The Mallards Care home in Kings Lynn · Rated Good by CQC
CQC: good
161 Wootton Road, Kings Lynn, Norfolk PE30 4DW
Weekly fees
£1,000 to £1,350 regional guide for the East of England, ask the home
Nursing on site
No, residential
Short stays
Yes, respite
CQC rated
Jul 2018 over 8 years ago, ask what has changed
Run by
One Six One Limited
Local authority: Norfolk County Council · Check what you would pay
- Care Home
The Mallards in Kings Lynn is a residential home for adults with learning disabilities and autistic adults, and we also offer respite stays. People live here for years rather than months, so we run the house as their household and think of ourselves as part of it. The people who live here decide how their rooms look, have a genuine say in what goes on the shopping list and what gets cooked, and shape the week around what they want to do. We would rather help somebody do a thing for themselves slowly than do it for them quickly, and that choice, made over and over, is most of what this home is. Support with personal care, medication, health appointments, money and getting about is given exactly as each person has agreed, and recorded in enough detail that a colleague new to a shift can get a morning right without being told. For anybody who finds change difficult, that consistency is the ground everything else stands on. Communication is where the real work lies. Not everybody here uses speech, and understanding how a person shows a preference, a worry or a refusal is what makes choice genuine rather than nominal. We learn each person's way, write it down, and check our understanding instead of assuming it. We encourage life beyond the front door. Our most recent inspection by the Care Quality Commission rated us good overall.
- Learning Disability / Autism
- Respite Care
St Mary's Residential Care Home Care home in Norwich · Rated Requires improvement by CQC
CQC: requires improvement
Market Place, Norwich, Norfolk NR16 2AN
Weekly fees
£1,000 to £1,350 regional guide for the East of England, ask the home
Nursing on site
No, residential
Short stays
Yes, respite
CQC rated
May 2026
Run by
V & V Care Limited
Local authority: Norfolk County Council · Check what you would pay
- Care Home
St Mary's Residential Care Home in Norwich is a care home for older people who need help with daily living, including many people living with dementia. We offer respite stays as well as permanent places. Our everyday work is the ordinary business of a household run well. Help with washing, dressing and moving about at the person's own pace and as privately as possible. Medication managed properly. Meals cooked here with real choice. Rooms that people make their own with their own furniture and pictures. With dementia we lean on knowing somebody well, gathering their history with their family, and keeping the shape of the day predictable. We should be open about where we stand. Our most recent inspection by the Care Quality Commission rated us requires improvement overall. We did not dispute what was found. Since then we have strengthened staffing and supervision, tightened how we manage medicines and the records we keep, and had senior staff check the care actually being given rather than the care described on paper. That work continues and we are not going to claim it is finished. We would far rather raise this ourselves and answer questions honestly than leave a family to find it out later. Anyone considering the home is welcome to visit, see how things are now, talk to the people who live here, and ask us anything at all.
- Older Person Care
- Dementia Care
- Respite Care
Baysfield Gardens Care Home Care home in Wymondham
Eden Way, Wymondham, Norfolk NR18 9JB
Weekly fees
£1,000 to £1,350 regional guide for the East of England, ask the home
Nursing on site
No, residential
Short stays
Ask the home
CQC rated
Not yet rated
Run by
Crystal Care Homes Wymondham Limited
Local authority: Norfolk County Council · Check what you would pay
- Care Home
Baysfield Gardens Care Home is a residential care home in Wymondham, supporting older people and younger adults from across Norfolk, including people living with dementia and people who have a physical disability. We think of ourselves as part of the town rather than a building set apart from it. People who move in have usually lived locally for years, and keeping those threads intact matters: the same newspaper, the same church, visitors who can walk round rather than make an expedition of it. The daily work is practical. Personal care given calmly and in private. Medication managed properly. Meals cooked here and served at a table. Help to move about safely for those who need it, with the right equipment and staff who know how each person prefers to be assisted. Beyond that we try to leave as much as possible in people's own hands, because choosing when to get up, what to wear and how to spend an afternoon is no small matter when a great deal else has been taken away. Dementia runs through much of what we do. Familiarity and calm work; correction does not. Relatives usually hold the detail that unlocks a difficult hour and we ask for it at the start. The Care Quality Commission has not yet given us an overall rating. The most useful thing you can do is turn up, have a cup of tea, and talk to the people who live here rather than to a brochure.
- Older Person Care
- Dementia Care
- Physical Disability
- Younger Adults
Florence House Care home in Great Yarmouth · Rated Inadequate by CQC
CQC: inadequate
29-32 St Georges Road, Great Yarmouth, Norfolk NR30 2JX
Weekly fees
£1,000 to £1,350 regional guide for the East of England, ask the home
Nursing on site
No, residential
Short stays
Yes, respite
CQC rated
Jan 2026
Run by
Aps Care Ltd
Local authority: Norfolk County Council · Check what you would pay
- Care Home
Florence House is a residential care home in Great Yarmouth, Norfolk. The people living here include older people, younger adults and people managing mental health conditions, and we also offer respite stays for those who need somewhere settled for a shorter period or whose family carer needs a rest. Because our residents need quite different things from us, we do not run the house to a single timetable. Support is agreed with each person, around how they want their days to go and how much help they actually want. Some people here are working towards managing more for themselves. Others need steady support that does not keep changing. Both are fine by us, and we try to be careful about the difference between helping somebody and taking over, since independence is easily eroded by help that arrives too quickly. People keep their own rooms, their own belongings and their own routines, and they decide how much of the day to spend in company. Great Yarmouth is on the doorstep and we encourage people to get out, keep up with interests and stay in touch with family and friends rather than letting the house become the whole of their life. Families are welcome whenever it suits them and we keep in touch openly rather than only when there is a difficulty. If you are considering a place with us, long term or for respite, please come and visit, meet the people who live here and ask us whatever you need to know.
- Older Person Care
- Mental Health
- Younger Adults
- Respite Care
What care homes cost in Norfolk, per week
| Type of care | What the council pays | What self-funders are typically asked |
|---|---|---|
| Residential care Middle half of prices from 44 East homes. Median £1,582. | Varies by council | £1,421 to £1,708 |
| Nursing care Middle half of prices from 17 East homes. Median £1,935. | Varies by council | £1,800 to £2,126 |
| Residential dementia care Middle half of prices from 33 East homes. Median £1,785. | Not published separately | £1,602 to £1,877 |
| Nursing dementia care Middle half of prices from 10 East homes. Median £1,940. | Not published separately | £1,870 to £2,100 |
Published prices are often starting prices, and come from homes that publish fees, so treat them as a guide. What a council pays differs from council to council. Ask the home for its own price. Powered by Orrery Intelligence.
Arranging and funding a care home place in Norfolk
Getting needs assessed
Fees, vacancies and waiting lists all become easier to discuss once someone independent has set down what the person actually needs, and that assessment is free to anyone who appears to require care whatever their savings. Assessment and funded placements in this county are handled by Norfolk County Council, whose assessor considers personal care, nutrition, mobility, medication, mental wellbeing and the risks of staying where the person lives now. The written outcome explains what support is needed and whether residential care is the way to provide it, and homes will want to read it before confirming they can meet those needs. A relative giving regular unpaid support is entitled to a carer's assessment of their own at the same time.
Working out the contribution
A financial assessment then sets capital and income against the national thresholds. Above the upper threshold a person normally meets the full cost, below it the council contributes, and the treatment of a property turns on whether a partner or a qualifying relative still lives in it. Deferred payment agreements allow a placement to be funded against a house that is not being sold at once, which matters in an area where a sale can take time. If health needs are substantial rather than simply personal care needs, ask whether NHS continuing healthcare should be assessed instead.
What the weekly fee reflects
Cost follows the size of the room and whether it has an en suite, the staffing level, the location of the home and how specialist the support must be, with dementia and learning disability provision generally staffed more heavily. Ask for a written breakdown and ask directly what falls outside it, because hairdressing, chiropody, escorted appointments and outings are routinely charged on top. Confirm how often fees are reviewed and what notice of an increase is given, and read the contract on hospital admissions and notice periods before signing.
Choosing between care homes in Norfolk
Making the ratings useful
Judgements here cover the entire scale, from Outstanding down to Inadequate, with some homes not yet rated. The grade condenses five separate assessments covering whether a service is safe, effective, caring, responsive and well led, and which of those fell short changes everything. A home criticised over record keeping occupies a different position from one criticised over medication or safeguarding, and only the report itself distinguishes them. Check the date as well, since a judgement made some years ago may describe a home under an owner or manager who has since moved on.
Cutting the list down before you drive
Registration is the sharpest filter, because homes are approved for particular groups, whether older people, adults living with dementia, or adults with a learning disability or autism, and one that lacks the relevant registration cannot take a person on. Travel is the second consideration, and in a county where journeys between towns take longer than the map suggests, honest thinking about who will visit each week matters. Fee level is the third, and settling it before a viewing avoids disappointment afterwards.
What a visit should show you
Arrive at a busy hour, ideally near a mealtime, when a home is hardest to present artificially. Look at whether residents seem occupied and comfortable, whether staff address people by name and at eye level, and whether call bells are answered rather than left ringing. Ask how many permanent staff cover the night shift, what turnover has been over the past year, and how much agency cover is used. Ask what happens when someone's needs increase beyond what the home can manage, and ask to see the last fortnight of activities rather than a printed timetable.
Frequently asked questions about care homes in Norfolk
How do I arrange a care needs assessment in Norfolk?
Contact the adult social care team at Norfolk County Council and ask for one, whether you are the person needing care, a relative, or a professional such as a GP or hospital discharge nurse. There is no charge for the assessment and no means test to qualify for it. The assessor will discuss daily routines, health conditions, mobility and what happens on a bad day, so it helps to have someone present who knows the usual pattern of the week. The written outcome is what every later conversation about funding will rest on.
Can Norfolk County Council fund a residential care placement?
It may, depending on the outcome of two separate assessments. The care needs assessment has to establish that the person meets the national eligibility criteria and that residential care is the appropriate way to meet those needs. A financial assessment then compares capital and income against the published thresholds, so people above the upper limit generally fund themselves while those below receive a contribution. Norfolk County Council can also explain deferred payment arrangements where someone's money is tied up in a property.
What providers are included in this Norfolk listing?
258 providers appear here, all registered with the Care Quality Commission as residential care homes. Registration on that basis means they supply accommodation together with personal care, so help with washing, dressing, meals, mobility and medication comes from staff on site through the day and night. The homes are approved for different groups, some concentrating on older people and others on learning disability, autism or mental health support. Each profile records exactly what that home is registered to provide.
How does a residential care home differ from a nursing home?
A residential care home provides somewhere to live along with personal care from trained care staff, covering bathing, dressing, eating, moving about and taking medication. A nursing home is registered for all of that plus clinical care from a registered nurse who is present on the premises at all times. Every provider on this page is registered as a residential care home rather than a nursing home. Should someone's health needs later require regular nursing attention, a fresh assessment would identify that and a move might become necessary.
How far ahead should a family start looking?
Allow a few weeks where circumstances make it possible, because well regarded homes often operate waiting lists and vacancies do not appear on demand. That time makes second visits possible, allows inspection reports to be read properly and leaves room to question the contract rather than signing in haste. Where a hospital discharge is setting the pace, ask the discharge team what interim arrangements exist so a permanent decision is not made under pressure. Even at short notice, comparing two or three homes is far better than accepting the first bed offered.
What is worth asking on a visit to a care home in Norfolk?
Begin with staffing, asking how many permanent staff work by day and overnight and how much agency cover the home relies on. Ask how staff respond when a resident becomes unwell or distressed, how medication errors are recorded, and how quickly relatives are told when something has gone wrong. Cover the ordinary detail too, including visiting arrangements, laundry, whether a familiar GP can be retained and which charges sit outside the weekly fee. If you are invited to stay for a meal, take it, because mealtimes reveal how a home actually runs.
Other types of care in Norfolk
Care homes near Norfolk
Search for care homes in towns near Norfolk.
Local authority support in Norfolk
Norfolk County Council arranges and funds adult social care in this area. Use these official council links to check funding, request an assessment and get support.
Adult social care website Norfolk County Council
Council service pages 10 of 19
- Request a care needs assessment (Care Act assessment)
- Carer's assessment (for unpaid carers)
- Continuing Healthcare (NHS CHC)
- Deferred Payment Agreement scheme
- Direct Payments
- Hospital discharge / Discharge to Assess
- Paying for care / financial assessment (means test)
- Personal Budgets and Individual Service Funds
- Reablement / intermediate care services
- Safeguarding adults — how to report concerns
Guides for choosing a care home
Plain-English advice on choosing and paying for care homes.
- What Is a Care Home? A Plain English Guide for Families 8 min read
- Residential Care Homes: Costs, Eligibility, Types and How to Choose the Right Care Home 13 min read
- NHS Continuing Healthcare (CHC), Explained in Plain English 12 min read
- The £86,000 Care Cost Cap, Explained in Plain English 17 min read
Free care planning tools
Tools to help you understand your options, check funding eligibility, and plan ahead.
- Personalised Assistant Answer a few questions and get a tailored list of suitable care homes.
- Concierge Answer 13 questions about care needs, location, and preferences to receive a personalised shortlist of matched homes.
- Funding Calculator Estimate how much care will cost and what financial support may be available.
- CHC Assessment Check whether your relative may qualify for NHS Continuing Healthcare funding.
- CHC DST Assessment Complete the Decision Support Tool used in NHS CHC funding assessments.
- Map Explorer Browse care homes near you on an interactive map.
Provider information is sourced from the Care Quality Commission (CQC), last updated September 2026.