Cresta Lodge

Cresta Lodge is a residential care home in Norwich, Norfolk (NR14 7NA). It holds a CQC rating of Good.

About Cresta Lodge

Cresta Lodge is a residential care home in Norwich. We look after older people who can no longer manage at home alone, including a good many living with dementia, and we offer respite stays as well as permanent places. We are not a nursing home and we are clear with families about where that line falls. What we do is the daily work of helping somebody wash and dress, take their medicines, eat properly, move about safely and stay connected to other people. Done well that is a skilled job and it depends almost entirely on whether staff know the person, so keeping our team is where most of our effort goes rather than into refurbishment. For residents with dementia we have found steadiness beats stimulation. The same faces, meals at the same times, a bedroom that looks like the person's own room, and nothing moved without a reason. Within that there is plenty going on, and a great deal of tea. We ask families for the detail that no assessment ever captures, and we ask them to tell us promptly when we have got something wrong, because small problems are much cheaper to put right early. Our most recent overall rating from the Care Quality Commission is good. Call in and see us, with or without warning.

Care provided at Cresta Lodge

Read the full inspection report on the CQC website.

Common questions about Cresta Lodge

Where is Cresta Lodge located?

Cresta Lodge is a residential care home in Norwich, Norfolk, NR14 7NA. You can view its exact location and get directions from the map on this page.

What type of care does Cresta Lodge provide?

Cresta Lodge is registered to provide residential personal care, with support that includes Older person care, Dementia care, Respite care. The full list of services is shown on this page.

What is Cresta Lodge's CQC rating?

Cresta Lodge is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 13 February 2018. You can read the full CQC report from the link on this page.

Does Cresta Lodge provide dementia care?

Yes. Cresta Lodge supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Cresta Lodge offer respite or short-term care?

Yes. Cresta Lodge offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about Cresta Lodge

Can Mum or Dad stay here if their dementia gets worse?

Yes. Cresta Lodge is registered for dementia care, so someone whose needs increase can usually stay rather than move.

Is there a nurse on site if health needs change?

No. Cresta Lodge is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.

Can they try a short stay before deciding?

Yes. Yes. Cresta Lodge offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

No. Cresta Lodge is registered for older people. Younger adults are not listed.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the East

Cresta Lodge has not published its fees yet. These are typical weekly fees for the East, so you know roughly what to expect before you call.

Indicative figures for the East, not a quote from Cresta Lodge. Actual fees depend on the room, the level of care and how it is funded.

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