Hill Grove

Is this your care home?

Claim this profile to update details, add photos, and respond to enquiries.

Claim This Profile

About Us

Hill Grove is a care home in Norwich. We provide residential care for older people, including people living with dementia, and we offer respite stays alongside permanent places.

We aim to be a home in the plain sense of the word. People get up when they want, spend the day as they choose, keep their own things around them and have visitors when it suits rather than when a timetable allows. Staff are here to make that workable and to notice when somebody is not quite themselves.

Dementia support is a large part of what we do, and most of it is not complicated. Familiar faces, a day with a recognisable shape, and a team who understand what a person is really asking when they ask the same question for the fifth time. Distress almost always has a reason behind it, and finding the reason is better work than managing the behaviour.

Respite gives family carers a real break and lets somebody try the home before deciding about a longer stay.

Our most recent overall rating from the Care Quality Commission is good.

Please come and see us if you are considering care in Norwich.

Common questions about Hill Grove

Where is Hill Grove located?

Hill Grove is a residential care home in Norwich, Norfolk, NR4 7RE. You can view its exact location and get directions from the map on this page.

What type of care does Hill Grove provide?

Hill Grove is registered to provide residential personal care, with support that includes Older person care, Dementia care, Respite care. The full list of services is shown on this page.

What is Hill Grove's CQC rating?

Hill Grove is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 14 December 2017. You can read the full CQC report from the link on this page.

Does Hill Grove provide dementia care?

Yes. Hill Grove supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Hill Grove offer respite or short-term care?

Yes. Hill Grove offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact Hill Grove

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
  • Residential Care: Help with everyday living, meals and personal care in a supportive home setting.

Questions families ask about Hill Grove

Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

Yes. Hill Grove is registered for dementia care, so someone whose needs increase can usually stay rather than move. Ask how they support people in the later stages. Source: CQC register

Is there a nurse on site if health needs change?

No. Hill Grove is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register

Can they try a short stay before deciding?

Yes. Hill Grove offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

No. Hill Grove is registered for older people. Younger adults are not listed. Source: CQC register

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Take these with you

Want a home that already answers yes to what matters? Search nearby with filters.

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 14 December 2017
  • Report published: 14 December 2017

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

Typical weekly fees in the East

Hill Grove has not published its fees yet. These are typical weekly fees for the East, so you know roughly what to expect before you call.

Indicative figures for the East, not a quote from Hill Grove. Actual fees depend on the room, the level of care and how it is funded.

Is this your care home?

Claim this profile to unlock full details, add photos, respond to enquiries, and more.

Claim This Profile

More care homes in Norwich

Other care homes nearby, highest CQC-rated first.

Browse more care homes

All care homes in Norwich All care homes in Norfolk