Sydney House

Logo of Sydney House, a care home in Norwich, Norfolk, offering older person care.

Sydney House is a residential care home in Norwich, Norfolk (NR12 9BJ). It holds a CQC rating of Good.

About Sydney House

Sydney House is a residential care home in Norwich. We look after older people who need help with daily life but not nursing care, and we offer respite stays alongside permanent places. We do a narrow thing and we would rather do it properly than spread ourselves thin. What we offer is help with the ordinary day, given without rush. Getting washed and dressed in a way that leaves somebody feeling like themselves. Medicines on time. Meals that are hot, recognisable and actually wanted. Help to move about the building and the garden safely. Company for people who had been sitting alone for most of the week before they came to us. That sounds modest written down, and in practice it is most of what makes the difference between a person who is merely kept and a person who is comfortable. It depends almost entirely on whether staff know the people living here, so keeping our team is where most of our effort goes rather than into decoration. We want relatives in the building often rather than confined to visiting hours, and we would rather be told promptly when we have got something wrong. Our most recent overall rating from the Care Quality Commission is good. Ring us or simply call in, and we will show you round.

Care provided at Sydney House

Read the full inspection report on the CQC website.

Common questions about Sydney House

Where is Sydney House located?

Sydney House is a residential care home in Norwich, Norfolk, NR12 9BJ. You can view its exact location and get directions from the map on this page.

What type of care does Sydney House provide?

Sydney House is registered to provide residential personal care, with support that includes Older person care, Respite care. The full list of services is shown on this page.

What is Sydney House's CQC rating?

Sydney House is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 29 March 2019. You can read the full CQC report from the link on this page.

Does Sydney House offer respite or short-term care?

Yes. Sydney House offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about Sydney House

Can Mum or Dad stay here if their dementia gets worse?

No. Sydney House is not listed for dementia care on the CQC register. If dementia is likely, choose a home that is, so a second move is not needed later.

Is there a nurse on site if health needs change?

No. Sydney House is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.

Can they try a short stay before deciding?

Yes. Yes. Sydney House offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

No. Sydney House is registered for older people. Younger adults are not listed.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the East

Sydney House has not published its fees yet. These are typical weekly fees for the East, so you know roughly what to expect before you call.

Indicative figures for the East, not a quote from Sydney House. Actual fees depend on the room, the level of care and how it is funded.

Explore more

More care homes in Norwich

Browse all care homes in Norwich.