Dementia Care Homes in Newcastle 27 dementia care homes · 24 rated Good by CQC

• 24 Good
• 2 Requires improvement
• 1 Inadequate

Of the 59 CQC registered care homes in Newcastle, 27 are registered for dementia care. Of those, 24 are rated Good, 2 Requires improvement, 1 Inadequate. 16 of the 27 were last inspected more than three years ago.

Source: Care Quality Commission register, kept up to date as ratings change.

All 27 dementia care homes in Newcastle

1. One of 3 from HC-One

   Fleming Court Care home in Newcastle Upon Tyne · Rated Good by CQC

   CQC: good

   Burdon Terrace, Newcastle Upon Tyne, Newcastle upon Tyne NE2 3AE

   0.9 miles away

   Weekly fees

   £750 to £1,000 regional guide for the North East, ask the home

   Nursing on site

   No, residential

   Short stays

   Yes, respite

   CQC rated

   Nov 2025

   Run by

   HC-One No.2 Limited

   Local authority: Newcastle upon Tyne City Council · Check what you would pay

   • Care Home

   We at Fleming Court are proud to offer a warm and welcoming residential care home in the heart of Newcastle Upon Tyne, providing dedicated older person care, dementia support, and a wide range of specialist care within a comfortable community setting. Nestled in the vibrant city of Newcastle Upon Tyne, our home benefits from its location in the North East, offering residents the reassurance of familiar surroundings alongside easy access for visiting family and friends. Our residential setting is designed to feel like home, with communal spaces that encourage friendship and conversation, alongside quieter areas where residents can enjoy peaceful moments of reflection or spend private time with loved ones. Our care goes beyond the everyday. We specialise in supporting older people, adults living with dementia, individuals with physical disabilities, and those with visual or hearing impairments. We also welcome younger adults and offer respite care for families who need short term support, whether that be following a hospital stay, during a family holiday, or simply to provide a trusted break from caring responsibilities at home. In practice, this means our team takes the time to truly understand each resident as an individual. For someone living with dementia, that might mean gentle routines, familiar reminders, and a calm environment that helps reduce anxiety. For a resident with a visual or hearing impairment, it means thoughtful communication and an environment adapted to their needs. For families, it means peace of mind knowing that a loved one is being cared for with dignity, patience, and genuine warmth every single day. We are proud that the Care Quality Commission has rated us Good overall, following our most recent inspection in November 2025. What means the most to us, however, is our Outstanding rating for being Caring. This reflects the heart of who we are: a team that treats every resident as part of our extended family. Alongside this, we have been rated Good for being Safe, Effective, Responsive, and Well led, providing families with the reassurance that every aspect of life at our home is thoughtfully managed and continually improving. Choosing a care home is one of the most important decisions a family can make, and we understand the emotions that come with it. We warmly invite you to get in touch with us at Fleming Court to arrange a visit, meet our team, and see for yourself the compassionate community we have built here in Newcastle Upon Tyne. We would be honoured to support your family through this next chapter.

   • Older Person Care
   • Dementia Care
   • Physical Disability
   • Visual / Hearing Impairment
   • Younger Adults
   • Respite Care

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2. Byker Lodge Care home in Newcastle Upon Tyne · Rated Good by CQC

   CQC: good

   Bolam Way, Newcastle Upon Tyne, Newcastle upon Tyne NE6 2AT

   1.3 miles away

   Weekly fees

   £750 to £1,000 regional guide for the North East, ask the home

   Nursing on site

   No, residential

   Short stays

   Yes, respite

   CQC rated

   Aug 2018 over 8 years ago, ask what has changed

   Run by

   Newcastle-upon-Tyne City Council

   Local authority: Newcastle upon Tyne City Council · Check what you would pay

   • Care Home

   Byker Lodge in Newcastle upon Tyne provides residential care to older people and younger adults, including many residents living with dementia. We want people who move in to find that it becomes home before long, and that families can stop worrying about the decision they have made. Much of that comes down to ordinary things done consistently. Getting up when you want to. Meals cooked here that people look forward to. Help with washing and dressing given calmly and with dignity. Enough support to move about safely without feeling hemmed in. Dementia care forms a large part of our work. We keep the rhythm of the day predictable, give people time to respond, and spend real effort learning who a person has been. That history is usually what allows us to reach someone who is distressed, and it improves everyday conversation too. Visitors are welcome and we do not treat visiting as an interruption. Come for a meal, join in with an activity, or take your relative out for the afternoon. We also provide respite care for shorter stays. Our most recent overall rating from the Care Quality Commission is good, and we would be pleased to show you round.

   • Older Person Care
   • Dementia Care
   • Younger Adults
   • Respite Care

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3. Cestria House Residential Home Care home in Newcastle Upon Tyne · Rated Good by CQC

   CQC: good

   45-47 Sanderson Road, Newcastle Upon Tyne, Newcastle upon Tyne NE2 2DR

   1.4 miles away

   Weekly fees

   £750 to £1,000 regional guide for the North East, ask the home

   Nursing on site

   No, residential

   Short stays

   Yes, respite

   CQC rated

   Nov 2019 over 6 years ago, ask what has changed

   Run by

   Malhotra Care Homes Limited

   Local authority: Newcastle upon Tyne City Council · Check what you would pay

   • Care Home

   Cestria House is a residential home in Newcastle Upon Tyne for older people who need help with daily living, including many people living with dementia. We offer respite stays as well as permanent places. The house runs on the idea that people have moved home rather than moved into a system. People get up when they wake, eat when they are hungry, keep their own furniture and photographs around them, and spend the day where they choose, in company or quietly on their own. Help with washing, dressing and getting about is given when it is wanted and as discreetly as we can manage. Dementia care here is mostly about steadiness. Familiar faces, a predictable rhythm to the day, and staff who know somebody's history well enough to understand what lies behind a difficult afternoon. We gather that history with families when a person arrives and keep adding to it, so the knowledge belongs to the home rather than leaving at the end of a shift. Meals are cooked on the premises and matter a great deal to how people feel. There is something going on most days for anyone who wants it, and no pressure on those who do not. We keep an eye on health without turning the place into a clinic and tell families what is happening rather than waiting to be asked. Our most recent inspection by the Care Quality Commission rated the home good overall, and visitors are welcome.

   • Older Person Care
   • Dementia Care
   • Respite Care

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4. Placeholder image

   Bowland Lodge Care home in Newcastle Upon Tyne · Rated Inadequate by CQC

   CQC: inadequate

   39 Western Avenue, Newcastle Upon Tyne, Newcastle upon Tyne NE4 8SP

   1.4 miles away

   Weekly fees

   £750 to £1,000 regional guide for the North East, ask the home

   Nursing on site

   No, residential

   Short stays

   Yes, respite

   CQC rated

   May 2026

   Run by

   Mr Ram Perkesh Malhotra & Mr Darshen Kumar Malhotra

   Local authority: Newcastle upon Tyne City Council · Check what you would pay

   • Care Home

   Bowland Lodge is a care home in Newcastle upon Tyne. We provide residential care for older people, including people living with dementia, people managing mental health conditions, people with physical disabilities and people living with sight or hearing loss. We also support people working through difficulties with alcohol or drugs, and we offer respite stays. Because the people living here have genuinely different needs, we plan care one person at a time. What settles somebody with dementia is not what helps somebody living with a long standing mental health condition, and neither resembles what helps somebody in recovery from dependence. One routine stretched across all of that would suit nobody. So we spend our attention on particulars: how a person likes to be addressed, what they can still do and would rather do themselves, what tends to make a bad day and what heads it off early. Where our work touches addiction we go carefully and without judgement, because recovery rarely runs in a straight line and being steady on the difficult weeks is most of what we are for. Where sight or hearing loss is involved, habits matter more than equipment. Saying who you are as you come into a room. Leaving furniture exactly where it lives. Checking that hearing aids and glasses are clean and working. People here decide when they get up, what they eat and how they spend the day, and visitors are welcome whenever suits them.

   • Older Person Care
   • Dementia Care
   • Mental Health
   • Physical Disability
   • Visual / Hearing Impairment
   • Respite Care
   • Alcohol / Drug Misuse

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5. One of 3 from HC-One

   Sutherland Court Care home in Newcastle Upon Tyne · Rated Good by CQC

   CQC: good

   Sutherland Avenue, Newcastle Upon Tyne, Newcastle upon Tyne NE4 9NS

   1.5 miles away

   Weekly fees

   £750 to £1,000 regional guide for the North East, ask the home

   Nursing on site

   No, residential

   Short stays

   Yes, respite

   CQC rated

   Jun 2026

   Run by

   HC-One No.2 Limited

   Local authority: Newcastle upon Tyne City Council · Check what you would pay

   • Care Home

   We at Sutherland Court are proud to offer compassionate residential care in the heart of Newcastle upon Tyne. Our home provides a welcoming environment where older people, including those living with dementia, can enjoy comfort, dignity, and companionship every day. Nestled within the vibrant city of Newcastle upon Tyne, our home benefits from the warmth and character of the North East, whilst offering residents a peaceful, homely retreat from the bustle of daily life. The surrounding area, within the NE postcode, is well connected, making it easy for family and friends to visit and share in the moments that matter most. Our specialism in residential care is enriched by our experience in supporting individuals with a wide range of needs. We provide dedicated dementia care, delivered with patience and understanding, helping residents feel safe and reassured as they navigate the changes that memory loss can bring. For those living with a physical disability or with visual or hearing impairments, our team takes the time to understand each person's preferences and requirements, adapting daily routines to promote independence and confidence wherever possible. We also offer respite care, which can be a lifeline for families who provide care at home and need a short break, or for individuals recovering after a stay in hospital. Whether the stay is planned in advance or arranged at shorter notice, we aim to make every guest feel welcomed and settled from the moment they arrive. In practice, this means our residents can expect thoughtful, person centred support with the everyday tasks that keep life comfortable and enjoyable, from personal care and medication management to companionship and encouragement to take part in social activities. Families can take comfort in knowing that their loved one is surrounded by a team who genuinely care about their wellbeing. We are pleased to hold an overall "Good" rating from the Care Quality Commission, achieving "Good" across all five key areas: Safe, Effective, Caring, Responsive, and Well led. This independent recognition reflects our ongoing commitment to delivering care that families can trust, and to maintaining the standards that residents rightly expect. Choosing a care home is one of the most important decisions a family can make, and we understand that it often comes at a time of uncertainty. If you are exploring options for a loved one in Newcastle upon Tyne, we warmly invite you to get in touch with Sutherland Court. We would be delighted to answer your questions, share more about life in our home, and help you feel confident about the next steps.

   • Older Person Care
   • Dementia Care
   • Physical Disability
   • Visual / Hearing Impairment
   • Respite Care

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6. Craghall Residential Home Care home in Newcastle Upon Tyne · Rated Good by CQC

   CQC: good

   Craghall Care Home, Newcastle Upon Tyne, Newcastle upon Tyne NE2 3RE

   2.0 miles away

   Weekly fees

   £750 to £1,000 regional guide for the North East, ask the home

   Nursing on site

   No, residential

   Short stays

   Yes, respite

   CQC rated

   Aug 2021 over 5 years ago, ask what has changed

   Run by

   Wellburn Care Homes Limited

   Local authority: Newcastle upon Tyne City Council · Check what you would pay

   • Care Home

   We at Craghall Residential Home are proud to offer a warm and welcoming residential care setting in Newcastle Upon Tyne, where older people, including those living with dementia, can feel truly at home. Our community has been thoughtfully shaped around the needs of every resident, providing compassionate residential care in a place that feels familiar, safe, and full of life. Nestled within the friendly surroundings of Newcastle Upon Tyne, our home benefits from the comfort of a residential neighbourhood whilst remaining well connected to the wider city. The North East location means families can visit easily, and residents can enjoy the gentle rhythms of local life. Inside, we have created spaces that feel less like a facility and more like a home, with comfortable communal areas where friendships flourish and quieter corners for reflection, reading, or a peaceful cup of tea. Our specialisms in older person care, residential care, and dementia care shape everything we do. For residents who simply need a helping hand with daily living, we provide gentle, respectful support that preserves independence and dignity. For those living with dementia, our team takes a person centred approach, getting to know each individual's history, preferences, and the small details that bring comfort and reassurance. This means familiar routines, meaningful activities, and a calm environment designed to reduce anxiety and promote wellbeing. Families can take comfort in knowing their loved one is understood as a whole person, not just by their care needs. Day to day life at Craghall is built around connection, choice, and gentle encouragement. Whether it's joining in with a group activity, enjoying a home cooked meal, or spending quiet time with visiting family, every moment is approached with kindness and patience. We believe that good care is found in the small things: a warm greeting, a listening ear, a hand to hold when it matters most. Our commitment to quality is reflected in our most recent CQC inspection, where we were rated Good overall. We are particularly proud to have achieved an Outstanding rating in the Responsive domain, which recognises how well we tailor care to meet each resident's individual needs and preferences. We were also rated Good across the Safe, Effective, Caring, and Well led domains, giving families reassurance that our home meets the high standards expected by the regulator and, more importantly, by the people who entrust us with their loved ones. Choosing a care home is one of the most important decisions a family can make, and we understand the mix of emotions that comes with it. If you are exploring options for a parent, partner, or relative, we warmly invite you to get in touch with us at Craghall Residential Home. We would be delighted to answer your questions, share more about our approach, and welcome you to visit us in Newcastle Upon Tyne to see for yourself the genuine care and community that make our home special.

   • Older Person Care
   • Dementia Care
   • Respite Care

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7. Placeholder image

   Garden Lodge Care home in Newcastle Upon Tyne · Rated Good by CQC

   CQC: good

   Philipson Street, Newcastle Upon Tyne, Newcastle upon Tyne NE6 4EN

   2.5 miles away

   Weekly fees

   £750 to £1,000 regional guide for the North East, ask the home

   Nursing on site

   No, residential

   Short stays

   Yes, respite

   CQC rated

   May 2022 over 4 years ago, ask what has changed

   Run by

   Manor Care Home Group

   Local authority: Newcastle upon Tyne City Council · Check what you would pay

   • Care Home

   Garden Lodge is a residential care home in Newcastle upon Tyne. We are home to older people who need support with everyday life, including residents living with dementia, and we offer respite stays for people who need care for a shorter period or whose family carer needs a break. We keep our work deliberately focused. Residential care for older people is what we do, and we would rather do it attentively than spread ourselves across every kind of need. Residents tell us when they like to wake, what they want to eat, how much help they want with washing and dressing and how they prefer to spend the day, and the day is built from those answers rather than from a rota that suits us. Dementia care runs through a great deal of what we do. We take time to learn a person's history, the people and places that matter to them and the rhythms that help them feel settled, because that knowledge is what allows us to offer reassurance when someone is anxious rather than correct them. We keep the day predictable and explain changes in advance where we can. Independence is protected wherever it exists, and company matters as much as practical help. Families are welcome whenever they want to visit and we would far rather hear a concern early. Our most recent overall rating from the Care Quality Commission is good.

   • Older Person Care
   • Dementia Care
   • Respite Care

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8. Placeholder image

   Ferguson Lodge Care home in Newcastle Upon Tyne · Rated Good by CQC

   CQC: good

   Ferguson Lane, Newcastle Upon Tyne, Newcastle upon Tyne NE15 7PL

   2.6 miles away

   Weekly fees

   £750 to £1,000 regional guide for the North East, ask the home

   Nursing on site

   No, residential

   Short stays

   Yes, respite

   CQC rated

   Oct 2025

   Run by

   Ewart and Dilworth Limited

   Local authority: Newcastle upon Tyne City Council · Check what you would pay

   • Care Home

   We at Ferguson Lodge are proud to offer compassionate residential care in the heart of Newcastle upon Tyne, providing a warm and welcoming home for older people who need thoughtful, professional support in their later years. Our setting in the North East places us within a familiar community, giving residents the reassurance of remaining close to the places, people, and rhythms of life they know best. Families visiting from across Newcastle and the wider NE postcode area will find us accessible and easy to reach, whether for a planned visit or a spontaneous cup of tea with a loved one. We have created an environment that feels calm, homely, and dignified, where residents can relax in comfortable surroundings and enjoy the companionship of others. Care at Ferguson Lodge is shaped around the individual. Alongside residential care for older people, we offer specialised support for those living with dementia, taking time to understand each person's history, preferences, and routines so that daily life feels reassuring rather than confusing. Our team is also experienced in supporting residents with mental health needs, physical disability, and visual or hearing impairment, ensuring that care is adapted sensitively to whatever challenges a person may face. For families who need a short break or are considering longer term arrangements, our respite care offers a trusted, flexible option, giving carers at home the chance to rest whilst their loved one is looked after with genuine warmth. What this means in practice is straightforward. Residents are treated as individuals first, with support tailored to how they want to live each day, from the pace of their morning routine to the activities that bring them joy. Families are kept involved and informed, welcomed as partners in care rather than visitors on the edge of it. We understand that choosing a care home is one of the most emotional decisions a family can make, and we take that trust seriously. Following our most recent CQC inspection in October 2025, Ferguson Lodge was rated Good overall, with Good ratings across every domain assessed: Safe, Effective, Caring, Responsive, and Well led. For families, this consistency offers meaningful reassurance. It reflects a home where safety is prioritised, care is effective, staff are genuinely caring, the home responds to residents' changing needs, and leadership sets a steady, considered tone throughout. If you are exploring care options for someone dear to you, we warmly invite you to get in touch with Ferguson Lodge. Whether you are looking for permanent residential care, dedicated dementia support, or a short respite stay, we would be glad to talk through your questions, share more about daily life here, and help you feel confident about the road ahead.

   • Older Person Care
   • Dementia Care
   • Mental Health
   • Physical Disability
   • Visual / Hearing Impairment
   • Respite Care

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9. One of 3 from HC-One

   Kirkwood Court Care home in Newcastle Upon Tyne · Rated Good by CQC

   CQC: good

   Kirkwood Drive, Newcastle Upon Tyne, Newcastle upon Tyne NE3 3AX

   2.8 miles away

   Weekly fees

   £750 to £1,000 regional guide for the North East, ask the home

   Nursing on site

   No, residential

   Short stays

   Yes, respite

   CQC rated

   Dec 2025

   Run by

   HC-One No.2 Limited

   Local authority: Newcastle upon Tyne City Council · Check what you would pay

   • Care Home

   Kirkwood Court is a residential care home in Newcastle upon Tyne. We support older people and some younger adults, and we offer both permanent places and respite stays for those needing care for a short period or whose family carer needs a break. Most of our residents need help with washing and dressing, moving about safely, medication given properly and on time, and meals worth looking forward to, with somebody nearby through the night. A good number are living with dementia, and we let that shape the whole house rather than treating it as a separate wing. The day follows a recognisable pattern, familiar staff are around, people keep their own belongings and habits, and somebody who is anxious gets company and time rather than correction. We also support people with physical disabilities, where equipment, seating and access decide how much independence somebody has, and people living with sight or hearing loss. Food is cooked on the premises and people are asked what they would like. There is somewhere sociable to sit and somewhere quiet, and visitors do not need an appointment. Our most recent overall rating from the Care Quality Commission is good. Please arrange to come and see us and talk to whoever is on duty.

   • Older Person Care
   • Dementia Care
   • Physical Disability
   • Visual / Hearing Impairment
   • Younger Adults
   • Respite Care

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10. Ella McCambridge Care home in Newcastle Upon Tyne · Rated Requires improvement by CQC

    CQC: requires improvement

    Winslow Place, Newcastle Upon Tyne, Newcastle upon Tyne NE6 3QP

    2.8 miles away

    Weekly fees

    £750 to £1,000 regional guide for the North East, ask the home

    Nursing on site

    No, residential

    Short stays

    Yes, respite

    CQC rated

    Dec 2023

    Run by

    Manor Care Home Group

    Local authority: Newcastle upon Tyne City Council · Check what you would pay

    • Care Home

    Ella McCambridge is a residential care home in Newcastle upon Tyne, providing a permanent home for adults who need care and support with everyday life. We aim for a household where people are known properly rather than simply managed well. Our care is residential rather than nursing. We help with personal care, medication, meals, mobility and company, and we bring in community health professionals when something more clinical is needed. We support residents living with dementia, where familiar staff and a routine that holds steady are what genuinely help. We care for residents living with mental health conditions, where a calm environment and early attention to changes matter greatly, and we support younger adults, planning their interests and routines on their own terms rather than folding them into a pattern designed for older residents. Respite stays are available for families needing a planned break. Our most recent overall rating from the Care Quality Commission is requires improvement. We would rather set that out here ourselves than have a family come across it later and wonder why we kept quiet. The areas identified are where our effort is going at present. Please visit on an ordinary day, speak to residents and their relatives, and ask us about it directly.

    • Older Person Care
    • Dementia Care
    • Mental Health
    • Younger Adults
    • Respite Care

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11. West Farm Care Centre Care home in Newcastle Upon Tyne · Rated Good by CQC

    CQC: good

    383 West Farm Avenue, Newcastle Upon Tyne, North Tyneside NE12 8UT

    2.8 miles away

    Weekly fees

    £750 to £1,000 regional guide for the North East, ask the home

    Nursing on site

    No, residential

    Short stays

    Yes, respite

    CQC rated

    Jun 2019 over 7 years ago, ask what has changed

    Run by

    Cramlington House Limited

    Local authority: North Tyneside Metropolitan Borough Council · Check what you would pay

    • Care Home

    At West Farm Care Centre, we provide residential and dementia care for older people in the heart of Newcastle Upon Tyne, North Tyneside. We also offer respite care for those who need a shorter stay, whether that is to give a family carer a much needed break or to support someone during a period of recovery or transition. We understand that choosing a care home is one of the most significant decisions a family can make, and we do not take that lightly. From the very first conversation, we aim to make people feel heard and unhurried. We want to get to know the person coming to live with us, not just their care needs, but their preferences, their routines, their sense of humour and what makes them feel at home. Our team works hard to create an environment that feels genuinely homely and calm. For those living with dementia, we know how much the little details matter, familiar faces, consistent routines and an atmosphere free from unnecessary stress. We think carefully about how we can support each person to live as well as possible, whatever that looks like for them individually. We are pleased to hold a Good rating from the Care Quality Commission, which reflects the honest, everyday efforts of our whole team. It means a great deal to us, though we never see it as a reason to stop looking for ways to do better. If you are considering West Farm Care Centre for yourself or someone you love, we would warmly encourage you to get in touch or come and see us in person. A visit will always tell you far more than any written description can, and we are genuinely happy to answer any questions you might have along the way.

    • Older Person Care
    • Dementia Care
    • Respite Care

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12. Placeholder image

    Cranlea Care home in Newcastle Upon Tyne · Rated Good by CQC

    CQC: good

    1 Kingston Park Avenue, Newcastle Upon Tyne, Newcastle upon Tyne NE3 2HB

    3.5 miles away

    Weekly fees

    £750 to £1,000 regional guide for the North East, ask the home

    Nursing on site

    No, residential

    Short stays

    Yes, respite

    CQC rated

    Feb 2021 over 5 years ago, ask what has changed

    Run by

    Anchor Hanover Group

    Local authority: Newcastle upon Tyne City Council · Check what you would pay

    • Care Home

    Cranlea is a residential care home in Newcastle upon Tyne, caring for older people, including many living with dementia. Families usually reach us tired. The decision to move a relative into a care home is rarely taken lightly and often follows a long stretch of managing at home with too little help. One of the most useful things we can do early is take some of that weight off, be honest about what we can and cannot offer, and make it possible for a daughter or a husband to go back to being family rather than a carer who never gets an evening off. For the person moving in, the first weeks are what count. We want to know how they have always run their day, what they are proud of, who they want to hear from, what unsettles them and what makes an afternoon good. We write it down, we use it, and we keep correcting it as we learn. Respite stays are available as well as permanent places. Our most recent overall rating from the Care Quality Commission is good. Anyone considering Cranlea is welcome to visit and take their time.

    • Older Person Care
    • Dementia Care
    • Respite Care

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13. Comfort House Care home in Newcastle upon Tyne · Rated Good by CQC

    CQC: good

    Middlegate, Newcastle upon Tyne, Newcastle upon Tyne NE5 5AY

    3.9 miles away

    Weekly fees

    £750 to £1,000 regional guide for the North East, ask the home

    Nursing on site

    No, residential

    Short stays

    Yes, respite

    CQC rated

    Feb 2020 over 6 years ago, ask what has changed

    Run by

    Akari Care Limited

    Local authority: Newcastle upon Tyne City Council · Check what you would pay

    • Care Home

    Comfort House is a residential care home in Newcastle upon Tyne. We look after older people who can no longer manage at home alone, including a good many living with dementia, and some younger adults. Respite stays are available as well as permanent places. We are not a nursing home and we are clear with families about where that line falls. What we do is the daily work of helping somebody wash and dress, take their medicines, eat properly, move about safely and stay connected to other people. Done well that is a skilled job and it depends almost entirely on whether staff know the person, so keeping our team is where most of our effort goes rather than into refurbishment. For residents with dementia we have found steadiness beats stimulation. The same faces, meals at the same times, a bedroom that looks like the person's own room, and nothing moved without a reason. Within that there is plenty going on, and a great deal of tea. We want relatives in the building often rather than confined to visiting hours, and we would rather be told promptly when we have got something wrong. Our most recent overall rating from the Care Quality Commission is good. Call in and see us, with or without warning.

    • Older Person Care
    • Dementia Care
    • Younger Adults
    • Respite Care

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14. Whorlton Grange Residential Home Care home in Newcastle Upon Tyne · Rated Good by CQC

    CQC: good

    Whorlton Grange Cottages (opp Golf Club House), Newcastle Upon Tyne, Newcastle upon Tyne NE5 1ND

    4.1 miles away

    Weekly fees

    £750 to £1,000 regional guide for the North East, ask the home

    Nursing on site

    No, residential

    Short stays

    Yes, respite

    CQC rated

    Mar 2020 over 6 years ago, ask what has changed

    Run by

    Wellburn Care Homes Limited

    Local authority: Newcastle upon Tyne City Council · Check what you would pay

    • Care Home

    We at Whorlton Grange Residential Home are proud to offer compassionate residential care in the heart of Newcastle upon Tyne, providing a warm and welcoming home for older people, including those living with dementia. Nestled within the vibrant city of Newcastle upon Tyne, our home offers a peaceful retreat whilst remaining well connected to the wider community. The familiar surroundings of the North East provide a comforting backdrop for residents, with the local area offering easy access for visiting family and friends. Our setting has been thoughtfully arranged to feel homely and reassuring, creating an atmosphere where residents can truly settle and feel at ease. Our specialism lies in supporting older people who require residential care, with particular expertise in caring for those living with dementia. In practice, this means we take time to truly understand each resident as an individual, recognising their life story, preferences, and routines. For those navigating the challenges of dementia, our approach centres on patience, consistency, and gentle encouragement, helping residents to feel safe, valued, and respected every day. We work closely with families, keeping communication open and honest, because we understand that placing a loved one into care is one of the most significant decisions a family can make. Our aim is to be a genuine partner in that journey, offering reassurance and warmth alongside skilled, attentive support. We are pleased to share that the Care Quality Commission rated Whorlton Grange as Good across every domain at our most recent inspection, including Safe, Effective, Caring, Responsive, and Well-led. This consistent rating reflects our team's commitment to delivering reliable, person centred care and reassures families that the standards within our home meet the expectations set by the national regulator. If you are exploring care options for a loved one in the Newcastle upon Tyne area, we warmly invite you to get in touch. Our door is always open for a conversation, a visit, or simply a chat to help you understand whether our home might be the right fit for your family. Choosing care is a deeply personal decision, and we are here to support you every step of the way.

    • Older Person Care
    • Dementia Care
    • Respite Care

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15. Park View Care Home Care home in Newcastle Upon Tyne · Rated Good by CQC

    CQC: good

    Feetham Avenue, Newcastle Upon Tyne, North Tyneside NE12 9QN

    4.2 miles away

    Weekly fees

    £750 to £1,000 regional guide for the North East, ask the home

    Nursing on site

    No, residential

    Short stays

    Yes, respite

    CQC rated

    May 2023 over 3 years ago, ask what has changed

    Run by

    St. Martin's Care Limited

    Local authority: North Tyneside Metropolitan Borough Council · Check what you would pay

    • Care Home

    Here at Park View Care Home, we are proud to serve the people of Newcastle Upon Tyne and the wider North Tyneside community. We offer a warm, familiar environment where older adults can feel genuinely at home, whether they are joining us for a short stay or settling in with us for the longer term. Our home specialises in older person care, residential care, dementia care and respite care. We understand that each person who comes through our doors has their own story, their own routines and their own preferences, and we take the time to get to know every individual properly. For those living with dementia, we work hard to create a calm and consistent atmosphere that supports wellbeing and helps people feel safe and understood. For those coming to us for respite, we want the experience to feel relaxed and welcoming right from the start. We are pleased that our most recent inspection by the Care Quality Commission rated us as Good. That matters to us, not simply as a formal recognition, but because it reflects what our team works towards every single day. We hold ourselves to a high standard because we know how much trust families are placing in us when they choose Park View for someone they love. Our staff are attentive, approachable and genuinely invested in the people they support. We encourage open conversations with residents and their families, because we believe care works best when everyone feels heard and involved. If you are exploring options for yourself or a loved one, we would warmly encourage you to come and visit us. There is no better way to get a feel for who we are than to spend a little time with us in person. We would be very glad to welcome you.

    • Older Person Care
    • Dementia Care
    • Respite Care

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    Ashfield Court Care home in Newcastle upon Tyne · Rated Good by CQC

    CQC: good

    Great Lime Road, Newcastle upon Tyne, North Tyneside NE12 9DH

    4.2 miles away

    Weekly fees

    £750 to £1,000 regional guide for the North East, ask the home

    Nursing on site

    No, residential

    Short stays

    Yes, respite

    CQC rated

    Aug 2019 over 7 years ago, ask what has changed

    Run by

    Akari Care Limited

    Local authority: North Tyneside Metropolitan Borough Council · Check what you would pay

    • Care Home

    Ashfield Court is a residential care home in North Tyneside. We care for older people who need support with daily living, including those living with dementia and those whose physical disability means they need help to move about safely. We also support some younger adults. The care we give is practical and personal: help to wash and dress, medication given properly, meals cooked here, support to get about and staff available at any hour. Around that, people arrange their own days. Some want company from breakfast onwards, others prefer their own room, and neither needs explaining to us. Dementia care here rests on familiarity. Keeping staff, routines and surroundings consistent takes a good deal of anxiety out of the day, so we plan rotas with that in mind and we ask families for the history that helps us make sense of somebody when words are hard to find. Respite stays are available, whether to give a family carer a planned break or to help somebody regain their confidence after a spell in hospital. Our most recent overall rating from the Care Quality Commission is good. Families on Tyneside are welcome to visit. Please ring and we will show you round.

    • Older Person Care
    • Dementia Care
    • Physical Disability
    • Younger Adults
    • Respite Care

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    Woodley Hall Care Home Care home in Newcastle upon Tyne · Rated Requires improvement by CQC

    CQC: requires improvement

    1 Gill Court, Newcastle upon Tyne, Newcastle upon Tyne NE13 7DU

    5.2 miles away

    Weekly fees

    £750 to £1,000 regional guide for the North East, ask the home

    Nursing on site

    No, residential

    Short stays

    Yes, respite

    CQC rated

    Dec 2025

    Run by

    Care Homes UK Ltd

    Local authority: Newcastle upon Tyne City Council · Check what you would pay

    • Care Home

    Woodley Hall Care Home is a residential care home in Newcastle upon Tyne. We support older people who need help with daily living, residents living with dementia or a mental health condition, people with a physical disability, those living with a visual or hearing impairment, and adults working through problems with alcohol or drugs. We also offer respite stays for shorter periods. We support a broad mix of people, so we plan around individuals rather than categories. Residents decide when to get up, how to spend their time and what they eat. Meals are cooked on the premises and preferences are remembered. Staff take time to learn what settles a particular person and what unsettles them, and we do not judge anyone for the difficulties that brought them here. We need to be straightforward about our last inspection. The Care Quality Commission rated us requires improvement overall. We accepted the findings rather than disputing them, drew up an improvement plan and are working through it, with closer oversight of the areas the inspectors raised. We would much rather tell you this ourselves and let you judge the progress for yourself. We work closely with GPs, community mental health teams and district nurses so that health concerns are dealt with quickly, and we keep families properly informed. Visitors are welcome at any reasonable time. If you are considering the home, please come and look round and ask us the difficult questions.

    • Older Person Care
    • Dementia Care
    • Mental Health
    • Physical Disability
    • Visual / Hearing Impairment
    • Respite Care
    • Alcohol / Drug Misuse

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18. Derwent Care Home Care home in Newcastle Upon Tyne · Rated Good by CQC

    CQC: good

    Low Westwood, Newcastle Upon Tyne, County Durham NE17 7PL

    9.6 miles away

    Weekly fees

    £750 to £1,000 regional guide for the North East, ask the home

    Nursing on site

    No, residential

    Short stays

    Yes, respite

    CQC rated

    Oct 2019 over 7 years ago, ask what has changed

    Run by

    Mariposa Care Group Limited

    Local authority: Durham County Council · Check what you would pay

    • Care Home

    Derwent Care Home is a residential care home near Newcastle Upon Tyne providing care for older people, including people living with dementia, along with shorter respite stays. We try to keep the home domestic rather than institutional. People get up when they wake, eat what they like, and pass the day as they choose. Some are in company from breakfast onwards and some would far rather have their own room and the paper, and neither preference draws any comment from us. The care covers help with washing and dressing, prompting and administering medication, meals cooked on the premises, support with mobility, and somebody always about when a person needs them. For those living with dementia we keep the routine steady and the staff familiar, and we arrange the house so that it is easy to understand and move around in. The area is home for most of the people living here, and family are welcome whenever they wish to come. Our most recent rating from the Care Quality Commission is good, and you are welcome to visit.

    • Older Person Care
    • Dementia Care
    • Respite Care

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19. Farmhouse Residential Rest Home Care home in Newcastle under Lyme · Rated Good by CQC

    CQC: good

    Talke Road, Newcastle under Lyme, Staffordshire ST5 7AH

    135.0 miles away

    Weekly fees

    £850 to £1,150 regional guide for the West Midlands, ask the home

    Nursing on site

    No, residential

    Short stays

    Yes, respite

    CQC rated

    May 2026

    Run by

    Loomer Medical Limited

    Local authority: Staffordshire County Council · Check what you would pay

    • Care Home

    Farmhouse Residential Rest Home is a care home in Newcastle under Lyme, Staffordshire. We provide a permanent home for adults with a range of needs, and we aim for a household where people are known properly rather than managed efficiently. Most of the people living here receive residential care. We help with personal care, medication, meals, mobility and company, and we bring in community health professionals when something more clinical is needed. We support residents living with dementia, where familiar staff and a routine that does not shift about are the things that genuinely help. We also support adults with a learning disability or autism, adults living with mental health conditions, people with physical disabilities and people with a visual or hearing impairment, which means adapting how we communicate and how we assist person by person rather than running one approach for everybody. We support younger adults as well, and we do not assume their interests or routines match those of our older residents. Respite stays are available, giving family carers a real break and allowing somebody to try the home before making a permanent decision. Our most recent overall rating from the Care Quality Commission is good. Please visit on an ordinary day, speak to the people who live here and form your own impression of the place.

    • Older Person Care
    • Dementia Care
    • Learning Disability / Autism
    • Mental Health
    • Physical Disability
    • Visual / Hearing Impairment
    • Younger Adults
    • Respite Care

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    Florence House Care home in Newcastle Under Lyme · Rated Good by CQC

    CQC: good

    Porthill Bank, Newcastle Under Lyme, Staffordshire ST5 0AE

    135.9 miles away

    Weekly fees

    £850 to £1,150 regional guide for the West Midlands, ask the home

    Nursing on site

    No, residential

    Short stays

    Yes, respite

    CQC rated

    May 2022 over 4 years ago, ask what has changed

    Run by

    Florence House (Staffordshire) Limited

    Local authority: Staffordshire County Council · Check what you would pay

    • Care Home

    Florence House is a residential care home in Newcastle Under Lyme, Staffordshire. We support older people and younger adults, including people living with dementia or with mental ill health, people with a physical disability and people with a visual or hearing impairment. We also offer respite stays. We run the home as a household. Residents keep their own routines and their own things around them, choose how they spend the day and what they eat, and are helped with washing, dressing, medication and getting about in the way that suits them. Supporting a mixed group works when everybody is treated as an individual. Some people want quiet and routine, others want company and activity, and both are entirely reasonable ways to live. For people living with dementia, our team relies on knowing the person, their history and the things that reassure them. For those with a sensory impairment, we think carefully about lighting, sound and how we approach somebody. Families are welcome here at any reasonable time and we keep in touch with them honestly rather than waiting for a crisis. Our most recent overall rating from the Care Quality Commission is good. If you are looking at residential care locally, please arrange to visit, meet the team and take your time over the decision.

    • Older Person Care
    • Dementia Care
    • Mental Health
    • Physical Disability
    • Visual / Hearing Impairment
    • Younger Adults
    • Respite Care

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21. The Maples Residential Home Care home in Newcastle Under Lyme · Rated Good by CQC

    CQC: good

    First Avenue, Newcastle Under Lyme, Staffordshire ST5 8QX

    135.9 miles away

    Weekly fees

    £850 to £1,150 regional guide for the West Midlands, ask the home

    Nursing on site

    No, residential

    Short stays

    Yes, respite

    CQC rated

    May 2022 over 4 years ago, ask what has changed

    Run by

    Maple Care Limited

    Local authority: Staffordshire County Council · Check what you would pay

    • Care Home

    The Maples Residential Home is a care home in Newcastle under Lyme. We look after older people who have found that managing alone has become more of a struggle than a pleasure, including many people living with dementia. We try to keep life here ordinary. People get up when they wake, eat food they recognise and enjoy, and spend the day as they choose, in company or quietly on their own. Good dementia care is mostly a matter of unremarkable things done consistently, familiar faces, meals at the times someone expects them, routines that hold together from one day to the next, and staff with enough time to let a conversation take as long as it takes. We would rather shape our day around a person than ask a person to fall in with ours. Relatives are welcome whenever they want to come. We also offer respite stays, whether to give a family carer a proper break or to support somebody through a period of recovery after illness or hospital. Our most recent overall rating from the Care Quality Commission was good. The better test, we think, is whether somebody seems settled and content after a few weeks here, and that is what we keep asking ourselves. If you would like to look round, please ring and come at a time that suits you.

    • Older Person Care
    • Dementia Care
    • Respite Care

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22. Kingsley Rest Home Care home in Newcastle · Rated Good by CQC

    CQC: good

    7 Southlands Avenue, Newcastle, Staffordshire ST5 8BZ

    136.6 miles away

    Weekly fees

    £850 to £1,150 regional guide for the West Midlands, ask the home

    Nursing on site

    No, residential

    Short stays

    Yes, respite

    CQC rated

    Dec 2023

    Run by

    Chiltern Residential Homes Limited

    Local authority: Staffordshire County Council · Check what you would pay

    • Care Home

    Kingsley Rest Home is a residential care home in Newcastle, Staffordshire, providing a settled home and short stays for adults who need support with everyday living. People come to us for different reasons. Sometimes keeping on top of a house had become too much. Sometimes an illness or a fall changed what was realistic. Whatever brought somebody here, our aim is that they come to think of this as home. Residents bring their own belongings, keep their own routines and decide how their days are spent, while staff look after what has become difficult, including personal care, medication, meals and laundry. A number of the people living with us have dementia. What helps most is keeping things familiar, giving people time to answer, and knowing enough about somebody's life to be real company rather than merely helpful. We support younger adults as well as older residents, and we treat everybody here as an individual with their own history and opinions. Respite stays are available, whether a family carer needs a planned break or somebody needs support for a few weeks after being unwell. Our most recent overall rating from the Care Quality Commission is good. If you would like to see Kingsley Rest Home, please ring and arrange a visit. Come and look round properly, meet the staff and ask us whatever you want to know.

    • Older Person Care
    • Dementia Care
    • Younger Adults
    • Respite Care

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23. Samuel Hobson House Care home in Newcastle · Rated Good by CQC

    CQC: good

    22 Knutton Road, Newcastle, Staffordshire ST5 0HU

    136.6 miles away

    Weekly fees

    £850 to £1,150 regional guide for the West Midlands, ask the home

    Nursing on site

    No, residential

    Short stays

    Yes, respite

    CQC rated

    Dec 2023

    Run by

    Samuel Hobson House Limited

    Local authority: Staffordshire County Council · Check what you would pay

    • Care Home

    Samuel Hobson House is a residential care home in Newcastle, Staffordshire, looking after older people who need support with everyday living. Many of our residents live with dementia, and a number have physical disabilities. We shape the house and the day around that. Calm surroundings, clear routes through the building, good lighting and staff who take their time do more good than most things, and we use equipment and adaptations where they genuinely help rather than as a matter of course. We want this to feel like a home. Residents bring their own furniture and belongings, keep their own habits, decide how they spend the day and see visitors whenever suits them. Meals are planned around what people actually enjoy, and there is company for those who want it and somewhere quiet for those who do not. Respite stays are available alongside permanent places, whether for a planned family break or for support while someone regains strength after illness. Relatives know the person far better than any assessment does, so we ask for what they know and keep them properly informed. The Care Quality Commission rated us good at our most recent inspection. Please come and see us. Look round, speak to residents and their families, and ask us anything you like.

    • Older Person Care
    • Dementia Care
    • Physical Disability
    • Respite Care

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    Chesterton Lodge Care home in Newcastle · Rated Good by CQC

    CQC: good

    Loomer Road, Newcastle, Staffordshire ST5 7LB

    136.6 miles away

    Weekly fees

    £850 to £1,150 regional guide for the West Midlands, ask the home

    Nursing on site

    No, residential

    Short stays

    Yes, respite

    CQC rated

    Feb 2025

    Run by

    Anchor Hanover Group

    Local authority: Staffordshire County Council · Check what you would pay

    • Care Home

    We at Chesterton Lodge are proud to offer compassionate residential care in the heart of Newcastle, Staffordshire. As a dedicated residential care home, we provide a warm and welcoming environment where older people, younger adults, and those living with dementia can feel truly at home, supported by a team committed to their wellbeing every day. Our home is thoughtfully situated within the ST postcode area, placing us in a convenient and familiar part of Newcastle that allows residents to remain close to the community they know and love. The local setting in Staffordshire offers a comfortable backdrop for daily life, making it easy for family and friends to visit and stay involved in their loved one's journey with us. Within our walls, we strive to create a homely atmosphere where comfort, dignity, and personal preferences shape the rhythm of each day. Our specialisms reflect the breadth of care we provide. For older people, we focus on supporting independence whilst ensuring that help is always close at hand when needed. Our residential care is centred on tailored support, recognising that every resident arrives with their own life story, routines, and aspirations. For those living with dementia, we take a patient and person centred approach, working to create a calm and predictable environment that helps reduce anxiety and promotes moments of joy and connection. We also welcome younger adults, understanding that care needs can arise at any stage of life, and we adapt our approach to support meaningful, age appropriate living for every individual in our community. In practice, this means our team works closely with residents and their families to build a clear picture of what good care looks like for each person. From daily routines and meal preferences to social interests and emotional wellbeing, we aim to honour the whole person rather than focusing solely on clinical needs. Families can expect open communication, regular updates, and a genuine partnership in shaping the care of their loved one. Following our most recent CQC inspection in February 2025, we were rated Good overall, with Good ratings across the Safe, Effective, Responsive, and Well-led domains. This independent endorsement reflects the dedication of our team and the systems we have in place to keep residents safe, support their health and wellbeing, respond to changing needs, and maintain strong leadership throughout the home. We were rated Requires Improvement in the Caring domain, and we take this feedback seriously. It has become a focus of ongoing reflection and development for our team, as we work openly and consistently to strengthen the warmth, sensitivity, and personal connection that residents and families deserve. We believe transparency about this is important, and we are committed to demonstrating progress through everyday actions, listening carefully to feedback, and continuing to invest in training and culture so that compassion shines through in every interaction. Choosing a care home is one of the most significant decisions a family can make, and we understand the weight of that choice. Whether you are exploring options for an elderly parent, supporting a younger family member who needs residential care, or seeking specialist dementia support, we invite you to learn more about life at Chesterton Lodge. Our doors are open to conversations, questions, and visits, and we would be delighted to welcome you and your loved one into a community where care, respect, and reassurance are at the heart of everything we do.

    • Older Person Care
    • Dementia Care
    • Younger Adults
    • Respite Care

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25. Hempstalls Hall Care Home Care home in Newcastle Under Lyme · Rated Good by CQC

    CQC: good

    Hempstalls Lane, Newcastle Under Lyme, Staffordshire ST5 9NR

    137.1 miles away

    Weekly fees

    £850 to £1,150 regional guide for the West Midlands, ask the home

    Nursing on site

    No, residential

    Short stays

    Yes, respite

    CQC rated

    Jul 2019 over 7 years ago, ask what has changed

    Run by

    Avery Homes Newcastle UL Limited

    Local authority: Staffordshire County Council · Check what you would pay

    • Care Home

    Hempstalls Hall Care Home provides residential care in Newcastle Under Lyme for older people and for younger adults who need support with daily living. We also support people living with dementia and people living with physical disabilities. We work at the pace of the people who live here. That means breakfast when someone wakes rather than when a trolley arrives, a day shaped around what a person actually enjoys, and help with washing, dressing, medication, meals and mobility given in a way that leaves dignity intact. For people living with dementia we keep routines steady and faces familiar. Our staff tend to stay with us for a long time, and that continuity does more to settle somebody than any amount of process ever could. We also take trouble over the building itself, so that it is easy to understand and to move around. Families are part of the picture rather than visitors to be managed. Come when it suits you, join us for a meal, and tell us when you think we have got something wrong, because we would far rather know. Respite stays are available as well as permanent places. Our most recent overall rating from the Care Quality Commission is good. Please ring us if you would like to come and see the home.

    • Older Person Care
    • Dementia Care
    • Physical Disability
    • Younger Adults
    • Respite Care

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26. Choices Housing Association - 5 Greenbrook Court Care home in Newcastle Under Lyme · Rated Good by CQC

    CQC: good

    St Michaels Road, Newcastle Under Lyme, Staffordshire ST5 9QB

    137.2 miles away

    Weekly fees

    £850 to £1,150 regional guide for the West Midlands, ask the home

    Nursing on site

    No, residential

    Short stays

    Yes, respite

    CQC rated

    Mar 2019 over 7 years ago, ask what has changed

    Run by

    Choices Housing Association Limited

    Local authority: Staffordshire County Council · Check what you would pay

    • Care Home

    Greenbrook Court, part of Choices Housing Association, is a residential care home in Newcastle under Lyme. We support older people who need help with daily living, adults with learning disabilities, autistic people, people with physical disabilities, people living with sight or hearing loss, and younger adults. Respite stays are available too. Supporting a mixed group well depends on treating each person as an individual rather than as a category. Support is agreed with the person, written in terms they recognise, and reviewed as things change. Some residents need a great deal of hands on help with washing, dressing, medication and mobility. Others mainly want a settled home and support that is available when they ask. For autistic people, predictability is a need rather than a preference, so changes are explained in advance, staffing is kept consistent where we can, and noise, light and busyness are taken seriously. For residents living with dementia we keep routines and surroundings familiar and give people time rather than hurrying them. For those with physical disabilities or sight and hearing loss, the emphasis is on equipment that fits, safe transfers and unhurried communication. Wherever we can, we do things alongside people rather than for them, because a skill used is a skill kept. Our most recent overall rating from the Care Quality Commission is good. Families and professionals are welcome to visit and ask us whatever they need to know.

    • Older Person Care
    • Dementia Care
    • Learning Disability / Autism
    • Physical Disability
    • Visual / Hearing Impairment
    • Younger Adults
    • Respite Care

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    County Council - 114 Douglas Road Care home in Newcastle Under Lyme · Rated Good by CQC

    CQC: good

    114 Douglas Road, Newcastle Under Lyme, Staffordshire ST5 9BJ

    137.3 miles away

    Weekly fees

    £850 to £1,150 regional guide for the West Midlands, ask the home

    Nursing on site

    No, residential

    Short stays

    Yes, respite

    CQC rated

    Jan 2019 over 7 years ago, ask what has changed

    Run by

    Staffordshire County Council

    Local authority: Staffordshire County Council · Check what you would pay

    • Care Home

    We are 114 Douglas Road in Newcastle Under Lyme, a residential care home run by Staffordshire County Council. We support older people and younger adults with a wide span of needs, including residents living with dementia, adults who have a learning disability, autistic adults, residents with mental health needs, residents with physical disabilities and residents with visual or hearing impairment. We also offer respite stays for shorter periods. This is a house in an ordinary street, and that is the point. The people who live here are part of the local community rather than set apart from it, and our job is to help each of them live the life they choose. Support is planned one person at a time. We help with personal care where it is wanted, with meals, medication and appointments, and with the practical business of running a home. We also support people to get out locally and to stay close to family and friends. Communication and routine are at the centre of good support here. We take time to learn how each person prefers information to be given, how they tell us that something is wrong and which parts of the day need to stay the same. For residents with sensory loss we adapt how we communicate and how rooms are arranged. Our most recent overall rating from the Care Quality Commission is good.

    • Older Person Care
    • Dementia Care
    • Learning Disability / Autism
    • Mental Health
    • Physical Disability
    • Visual / Hearing Impairment
    • Younger Adults
    • Respite Care

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Page 1 of 1, showing 1 to 27 of 27 dementia care homes

Provider information is sourced from the Care Quality Commission (CQC), last updated October 2026.