County Council - 114 Douglas Road

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About Us

We are 114 Douglas Road in Newcastle Under Lyme, a residential care home run by Staffordshire County Council. We support older people and younger adults with a wide span of needs, including residents living with dementia, adults who have a learning disability, autistic adults, residents with mental health needs, residents with physical disabilities and residents with visual or hearing impairment. We also offer respite stays for shorter periods.

This is a house in an ordinary street, and that is the point. The people who live here are part of the local community rather than set apart from it, and our job is to help each of them live the life they choose. Support is planned one person at a time. We help with personal care where it is wanted, with meals, medication and appointments, and with the practical business of running a home. We also support people to get out locally and to stay close to family and friends.

Communication and routine are at the centre of good support here. We take time to learn how each person prefers information to be given, how they tell us that something is wrong and which parts of the day need to stay the same. For residents with sensory loss we adapt how we communicate and how rooms are arranged.

Our most recent overall rating from the Care Quality Commission is good.

Common questions about County Council - 114 Douglas Road

Where is County Council - 114 Douglas Road located?

County Council - 114 Douglas Road is a residential care home in Newcastle Under Lyme, Staffordshire, ST5 9BJ. You can view its exact location and get directions from the map on this page.

What type of care does County Council - 114 Douglas Road provide?

County Council - 114 Douglas Road is registered to provide residential personal care, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

What is County Council - 114 Douglas Road's CQC rating?

County Council - 114 Douglas Road is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 4 January 2019. You can read the full CQC report from the link on this page.

Does County Council - 114 Douglas Road provide dementia care?

Yes. County Council - 114 Douglas Road supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does County Council - 114 Douglas Road offer respite or short-term care?

Yes. County Council - 114 Douglas Road offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact Staffordshire County Council - 114 Douglas Road

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).
  • Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
  • Residential Care: Help with everyday living, meals and personal care in a supportive home setting.

Questions families ask about Staffordshire County Council - 114 Douglas Road

Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

Yes. Staffordshire County Council - 114 Douglas Road is registered for dementia care, so someone whose needs increase can usually stay rather than move. Ask how they support people in the later stages. Source: CQC register

Is there a nurse on site if health needs change?

No. Staffordshire County Council - 114 Douglas Road is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register

Can they try a short stay before deciding?

Yes. Staffordshire County Council - 114 Douglas Road offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

Yes. Staffordshire County Council - 114 Douglas Road supports younger adults as well as older people. Source: CQC register

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

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Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 4 January 2019
  • Report published: 4 January 2019

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

Typical weekly fees in the West Midlands

Staffordshire County Council - 114 Douglas Road has not published its fees yet. These are typical weekly fees for the West Midlands, so you know roughly what to expect before you call.

Indicative figures for the West Midlands, not a quote from Staffordshire County Council - 114 Douglas Road. Actual fees depend on the room, the level of care and how it is funded.

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