Hempstalls Hall Care Home

Logo of Hempstalls Hall Care Home, a care home in Newcastle Under Lyme, Staffordshire, offering older person care, dementia care, physical disability support and younger adults care.

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About Us

Hempstalls Hall Care Home provides residential care in Newcastle Under Lyme for older people and for younger adults who need support with daily living. We also support people living with dementia and people living with physical disabilities.

We work at the pace of the people who live here. That means breakfast when someone wakes rather than when a trolley arrives, a day shaped around what a person actually enjoys, and help with washing, dressing, medication, meals and mobility given in a way that leaves dignity intact.

For people living with dementia we keep routines steady and faces familiar. Our staff tend to stay with us for a long time, and that continuity does more to settle somebody than any amount of process ever could. We also take trouble over the building itself, so that it is easy to understand and to move around.

Families are part of the picture rather than visitors to be managed. Come when it suits you, join us for a meal, and tell us when you think we have got something wrong, because we would far rather know.

Respite stays are available as well as permanent places.

Our most recent overall rating from the Care Quality Commission is good. Please ring us if you would like to come and see the home.

Common questions about Hempstalls Hall Care Home

Where is Hempstalls Hall Care Home located?

Hempstalls Hall Care Home is a residential care home in Newcastle Under Lyme, Staffordshire, ST5 9NR. You can view its exact location and get directions from the map on this page.

What type of care does Hempstalls Hall Care Home provide?

Hempstalls Hall Care Home is registered to provide residential personal care, with support that includes Older person care, Dementia care, Physical disability support, Younger adults care, Respite care. The full list of services is shown on this page.

What is Hempstalls Hall Care Home's CQC rating?

Hempstalls Hall Care Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 17 July 2019. You can read the full CQC report from the link on this page.

Does Hempstalls Hall Care Home provide dementia care?

Yes. Hempstalls Hall Care Home supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Hempstalls Hall Care Home offer respite or short-term care?

Yes. Hempstalls Hall Care Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Contact Hempstalls Hall Care Home

Phone the home directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).
  • Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
  • Residential Care: Help with everyday living, meals and personal care in a supportive home setting.

Questions families ask about Hempstalls Hall Care Home

Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.

Can Mum or Dad stay here if their dementia gets worse?

Yes. Hempstalls Hall Care Home is registered for dementia care, so someone whose needs increase can usually stay rather than move. Ask how they support people in the later stages. Source: CQC register

Is there a nurse on site if health needs change?

No. Hempstalls Hall Care Home is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home. Source: CQC register

Can they try a short stay before deciding?

Yes. Hempstalls Hall Care Home offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.

Do they take younger adults as well as older people?

Yes. Hempstalls Hall Care Home supports younger adults as well as older people. Source: CQC register

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Take these with you

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Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 17 July 2019
  • Report published: 17 July 2019

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

Typical weekly fees in the West Midlands

Hempstalls Hall Care Home has not published its fees yet. These are typical weekly fees for the West Midlands, so you know roughly what to expect before you call.

Indicative figures for the West Midlands, not a quote from Hempstalls Hall Care Home. Actual fees depend on the room, the level of care and how it is funded.

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