Home Care in West Sussex 212 home care agencies · 135 rated Good by CQC
- 5 Outstanding
- 130 Good
- 11 Requires improvement
- 66 Not yet rated
This page sets the home care agencies in West Sussex side by side, so families can compare providers on the evidence rather than on whichever name a friend happened to mention. Two hundred and five agencies match the search, all of them registered to deliver personal care in a person's own home rather than in a residential setting. Inspection outcomes across the list include Outstanding, Good and Requires Improvement, alongside agencies not yet carrying a published rating, which is common where a provider has registered recently. West Sussex County Council is the body that carries out a care needs assessment and arranges funded support for anyone who meets the eligibility rules, so a call to the council is a sensible early step whoever expects to pay. From there, open the profiles that cover your postcode, read what inspectors recorded in the full report behind each rating, and use those findings to decide which agencies deserve a conversation about timings, tasks and cost.
All 212 home care agencies in West Sussex
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FirstCol Services - Home Care Home care agency in Worthing · Rated Requires improvement by CQC
CQC: requires improvement
3 Ardsheal Road, Worthing, West Sussex BN14 7RN
Hourly rate
£29 to £35 regional guide for the South East, ask the home
Covers
About 10 miles from Worthing
CQC rated
Oct 2019 over 7 years ago, ask what has changed
Run by
Firstcol Services Limited
Local authority: West Sussex County Council · Check what you would pay
- Home Care
We at FirstCol Home Care Worthing are proud to provide compassionate home care across Worthing and the surrounding West Sussex communities, supporting people to live well and safely in the place they know best: their own home. Operating throughout the BN postcode area, our team brings care directly to residents across Worthing and its neighbouring villages. By delivering support in familiar surroundings, we help the people we care for maintain their routines, their independence, and their connection to the community and loved ones around them. Whether someone lives alone, with a partner, or alongside family, we tailor our visits to fit naturally into the rhythm of their day. Our specialist support covers a wide range of needs, ensuring that people with differing circumstances can access thoughtful, personalised care at home. We support individuals living with dementia, helping families navigate memory loss with patience, consistency, and gentle reassurance. For adults with learning disabilities or autism, we focus on enabling independence, respecting individual preferences, and building trusted relationships over time. We also care for people managing mental health conditions, offering steady, non judgemental support that promotes wellbeing and stability. Our team is experienced in supporting those with physical disabilities, assisting with mobility, personal care, and daily tasks in a way that preserves dignity and choice. For people living with visual or hearing impairments, we adapt our communication and approach so that every interaction feels clear, calm, and respectful. We additionally provide sensitive support for individuals affected by eating disorders or by alcohol and drug misuse, working alongside families and healthcare professionals to encourage recovery and promote healthier daily living. In practice, this means a carer who listens carefully, learns the small details that matter to each person, and provides reliable support whether that involves help with washing and dressing, medication prompts, meal preparation, companionship, or assistance getting out and about. Families tell us that knowing a familiar, friendly face is calling round brings real peace of mind, particularly when distance or work makes daily visits difficult for them. We want to be open about our most recent Care Quality Commission inspection, which took place on 16 November 2021 and resulted in an overall rating of Requires Improvement. The inspectors rated us as Good for Caring, which reflects the warmth, kindness, and respect our team shows every day. They identified areas for us to strengthen across Safe, Effective, Responsive, and Well led, and we take that feedback seriously. We see the rating not as the end of the story but as a clear roadmap, and we are committed to listening, learning, and improving so that every person we support receives care that is consistently safe, effective, and well organised. Choosing home care is a significant decision, and we understand the worry and love behind every enquiry. If you are exploring support for yourself or someone dear to you in Worthing or the wider West Sussex area, we would be glad to hear from you. We will take the time to understand your situation, answer your questions honestly, and help you decide whether our care is the right fit for your family.
- Dementia Care
- Learning Disability / Autism
- Mental Health
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
- Alcohol / Drug Misuse
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Mencap - Surrey and Sussex Supported Living Home care agency in Horsham · Rated Good by CQC
CQC: good
10 New House Business Centre, Horsham, West Sussex RH12 4RU
Hourly rate
£29 to £35 regional guide for the South East, ask the home
Covers
About 10 miles from Horsham
CQC rated
Nov 2019 over 6 years ago, ask what has changed
Run by
Royal Mencap Society
Local authority: West Sussex County Council · Check what you would pay
- Home Care
We provide supported living across Surrey and Sussex for adults with learning disabilities and autistic people, working with younger adults and with older people who need support at home. Supported living means the house or flat belongs to the person, not to us. We come in to help with whatever makes living there possible, and the aim is always for somebody to run their own life as far as they are able to. In practice that means the unglamorous things: managing a tenancy, dealing with letters and bills, handling money, shopping and cooking, keeping appointments, getting to work, college or a day somewhere they enjoy, and having staff alongside when something feels beyond facing alone. We start by asking what a person wants their life to look like rather than arriving with a plan. Where someone has grown older in their own home, we adjust what we provide, taking on more help with personal care and health as it is needed, rather than treating a move as the obvious answer. Consistency of staff matters a great deal in this work, particularly for autistic people, so we keep our teams as settled as we can and try not to change arrangements without warning and explanation. Our most recent inspection by the Care Quality Commission rated us good overall. If you are looking for support of this kind for yourself or a member of your family, please get in touch and we will be honest about what we can offer.
- Older Person Care
- Learning Disability / Autism
- Younger Adults
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AAT Quality Care Agency Home care agency in Crawley
The Hub, Crawley, West Sussex RH10 7SL
Hourly rate
£29 to £35 regional guide for the South East, ask the home
Covers
About 10 miles from Crawley
CQC rated
Jun 2025
Run by
AAT Quality Care Agency Ltd
Local authority: West Sussex County Council · Check what you would pay
- Home Care
AAT Quality Care Agency supports people in their own homes in Crawley and across West Sussex. We work with older people who want to remain independent, people living with dementia, adults with a learning disability or autism, people managing a mental health condition or an eating disorder, younger adults, people with a physical disability, and people living with a visual or hearing impairment. Care at home has to be built around the person's own week. We ask what would genuinely help, what somebody would rather do without assistance, and what should happen when things are difficult. That is agreed in plain language and then followed, and when it no longer fits we rewrite it rather than let the gap widen. Continuity is the part that makes the difference in practice. Being helped by somebody you recognise, at a time you can rely on, changes how the whole thing feels, so we keep teams small around each person and give notice when anything has to change. We are registered with the Care Quality Commission and have not yet been given an overall rating. We would therefore encourage you to test us with hard questions about recruitment, training, timekeeping and how we handle mistakes, and we will answer them straight rather than smoothly. If you are considering support at home in the Crawley area, please get in touch.
- Older Person Care
- Dementia Care
- Learning Disability / Autism
- Mental Health
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
- Eating Disorders
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Rendezvous Care Services Home care agency in Chichester · Rated Good by CQC
CQC: good
6 Coxes Road, Chichester, West Sussex PO20 9AN
Hourly rate
£29 to £35 regional guide for the South East, ask the home
Covers
About 10 miles from Chichester
CQC rated
Jun 2023 over 3 years ago, ask what has changed
Run by
Rendezvous Care Services Limited
Local authority: West Sussex County Council · Check what you would pay
- Home Care
Rendezvous Care provides support in people's own homes in Chichester and the surrounding part of West Sussex. We work with older people, people with mental health needs and younger adults. Our starting point is that people should be helped to stay in charge of their own lives, which sounds obvious but changes how support is planned. We ask what somebody wants help with, what they would rather manage themselves and what they do not want us involved in at all, and we take those answers seriously. For older people, support might be personal care, medication, meals and a hand with the house, delivered by the same small team at times that suit the household. Where we support people with mental health needs, the work is often less about personal care and more about being the steady, predictable part of somebody's week, and about working in step with the community teams involved rather than around them. Younger adults usually want something built around work, study, friendships and independence rather than around a rota, and we are comfortable planning on that basis. We are careful about the size of the teams we build around each person, because support like this depends on a relationship, and a relationship cannot be built by a different worker turning up every time. Our most recent overall rating from the Care Quality Commission is good. If you are looking into support at home in this part of West Sussex, please get in touch and we will talk it through honestly.
- Older Person Care
- Mental Health
- Younger Adults
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ECL South Home care agency in Worthing · Rated Good by CQC
CQC: good
New Tyne, Worthing, West Sussex BN13 2TF
Hourly rate
£29 to £35 regional guide for the South East, ask the home
Covers
About 10 miles from Worthing
CQC rated
Oct 2018 over 8 years ago, ask what has changed
Run by
Essex Cares Limited
Local authority: West Sussex County Council · Check what you would pay
- Home Care
We provide care in people's own homes across the southern part of West Sussex, working from Worthing. Our support covers older people, people living with dementia, adults with a learning disability and autistic adults, people managing mental health conditions, people with physical disabilities, people with sight or hearing loss and younger adults. Home care only works when it is shaped around a household rather than dropped into it. Before anything starts we come out and talk. We look at how the day already runs, what somebody genuinely wants help with and, just as usefully, what they would rather carry on doing themselves. Quite often the thing that matters most is not the obvious one. Being able to get out on a Saturday can count for far more than a particular task on a Tuesday. After that, it is about doing unremarkable things reliably. Arriving on time. Sending carers who already know the household. Handing over properly so nobody has to explain themselves twice. Saying early when something has changed rather than hoping it settles. Our most recent overall rating from the Care Quality Commission is good. If you would like to talk about support at home in this area, please get in touch and we will arrange to visit.
- Older Person Care
- Dementia Care
- Learning Disability / Autism
- Mental Health
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Sussex Homecare (Mid Sussex) Home care agency in Hassocks · Rated Good by CQC
CQC: good
3 Kemps, Hassocks, West Sussex BN6 9UE
Hourly rate
£29 to £35 regional guide for the South East, ask the home
Covers
About 10 miles from Hassocks
CQC rated
Dec 2018 over 7 years ago, ask what has changed
Run by
Sussex Homecare (Mid Sussex) Limited
Local authority: West Sussex County Council · Check what you would pay
- Home Care
Sussex Homecare in Mid Sussex provides care and support to people in their own homes in Hassocks and the surrounding villages. We work with older people and younger adults, people managing mental health conditions, and people with a physical disability or with sight or hearing loss. We begin by visiting and listening. What somebody needs is often different from what a referral form suggests, and an arrangement built without that conversation rarely fits the household it is meant to help. Once we have agreed what would genuinely make a difference, we set it out plainly and get on with it. Support can include personal care, prompting and help with medication, preparing meals and drinks, help with moving about safely, shopping, laundry and housework, and support to get out to appointments and activities. Some people need one short visit a day and others need several longer ones, and we review the arrangement as things change. We keep the same carers going to the same people wherever the rota allows, and we plan rounds with travel in mind so that visits are not rushed. Our staff are trained for the work they take on and supervised in it. If you would like to discuss support at home in this area, please ring us.
- Older Person Care
- Mental Health
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
Time For You Home care agency in Crawley · Rated Good by CQC
CQC: good
39 High Street, Crawley, West Sussex RH10 1BQ
Hourly rate
£29 to £35 regional guide for the South East, ask the home
Covers
About 10 miles from Crawley
CQC rated
Jan 2022 over 4 years ago, ask what has changed
Run by
PA Services For You Limited
Local authority: West Sussex County Council · Check what you would pay
- Home Care
Time For You supports people in their own homes in Crawley and across this part of West Sussex. We work with older people, adults with a learning disability, autistic adults, people with a physical disability and younger adults. A good deal of our work is less about personal care tasks and more about making an ordinary life workable. Running a household. Cooking, shopping and managing money. Getting to college, work or activities. Keeping up with family and friends. For many of the people we support, having somebody reliable who turns up and who knows them is what holds a week together. For older people we also provide the more familiar side of home care, helping with washing and dressing, medication, meals and company, as often or as little as is actually needed. Support is planned around what each person wants to be able to do rather than around risk alone. Where somebody needs a great deal of help, we still look for the parts they can take on, because independence slips away quietly unless it is protected. We learn how each person communicates, including those who use little or no speech, and we plan rotas so that people see familiar carers. Our most recent overall rating from the Care Quality Commission is good. Please get in touch to talk things through.
- Older Person Care
- Learning Disability / Autism
- Physical Disability
- Younger Adults
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Caremark (Mid Sussex and Crawley) Home care agency in Haywards Heath · Rated Outstanding by CQC
CQC: outstanding
JYW House, Haywards Heath, West Sussex RH16 1UA
Hourly rate
£29 to £35 regional guide for the South East, ask the home
Covers
About 10 miles from Haywards Heath
CQC rated
Jun 2018 over 8 years ago, ask what has changed
Run by
Mycare Services Ltd
Local authority: West Sussex County Council · Check what you would pay
- Home Care
We are Caremark Mid Sussex and Crawley, based in Haywards Heath and supporting adults in their own homes. Our most recent overall rating from the Care Quality Commission is outstanding. We are proud of that and also clear about what it means. It is not a promise that nothing will ever go wrong. It reflects the fact that we know the people we support well, that our workers are properly trained and supervised, and that when something needs putting right we deal with it rather than explaining it away. The range of people we work with is wide: older people and people living with dementia, adults with learning disabilities or autism, people living with mental health conditions, people with physical disabilities or a visual or hearing impairment, younger adults, people managing an eating disorder, and people whose lives have been affected by alcohol or drug misuse. We start by asking what somebody actually wants from us and what they would rather keep doing for themselves, and we keep the same small group of workers around each person wherever we can. Please get in touch if you would like to talk about support at home, and ask us whatever you wish.
- Older Person Care
- Dementia Care
- Learning Disability / Autism
- Mental Health
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
- Eating Disorders
- Alcohol / Drug Misuse
Pentacare (& Hove) Home care agency in Worthing
24 Liverpool Gardens, Worthing, West Sussex BN11 1RY
Hourly rate
£29 to £35 regional guide for the South East, ask the home
Covers
About 10 miles from Worthing
CQC rated
Not yet rated
Run by
Pentacare Services Ltd
Local authority: West Sussex County Council · Check what you would pay
- Home Care
Pentacare supports people in their own homes across Worthing, West Sussex and Hove. We work with older people and younger adults, with people living with mental ill health, and with people who have physical disabilities or sight and hearing loss. We begin with a conversation rather than a package. We ask how somebody wants their day to run, what has become difficult and what they would still rather do themselves, and we agree support that fills the gap without taking over. That might be a call first thing for washing, dressing and breakfast, several visits across the day, help with medication, support to get out to appointments, or a longer visit that gives a family carer a genuine break. Whatever we agree is written in plain language and revised when circumstances change, rather than left in place because it suited some months ago. Where mental ill health or sensory loss is part of the picture, our carers are expected to slow down, explain clearly and communicate in the way that suits the person in front of them. We keep the same staff with the same households as far as the rota allows, because being helped with private things is easier with a familiar face, and regular carers notice early when somebody is unwell. Please get in touch if you would like to discuss support.
- Older Person Care
- Mental Health
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
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JHR Care Services Home care agency in Horsham
Unit 2, Horsham, West Sussex RH13 5BB
Hourly rate
£29 to £35 regional guide for the South East, ask the home
Covers
About 10 miles from Horsham
CQC rated
Not yet rated
Run by
JHR Care Services Limited
Local authority: West Sussex County Council · Check what you would pay
- Home Care
JHR Care provides support in people's own homes in Horsham and across West Sussex. We visit older people, people living with dementia and younger adults. Home care rests on small dependable things rather than grand statements. Arriving at the time we said. Knowing how somebody takes their tea and which door sticks. Noticing that three days of post has not been opened. None of that appears in a care plan and all of it is the difference between a service being delivered and a person actually being looked after. The practical help varies with the household: washing and dressing, medication prompted or administered, meals cooked, getting up in the morning and settled at night, keeping the house in order, shopping, appointments and getting out of the door. Some people want one visit a week and others need several calls a day. For people living with dementia we work hard at consistency, sending familiar carers at familiar times and following the routines already in place rather than tidying them up. We also see ourselves as support for the whole household, because relatives doing most of the caring often need somebody straightforward to talk to about what is likely to come next. We have not yet been given an overall rating by the Care Quality Commission. Please ask us openly about how we recruit, train and supervise our carers.
- Older Person Care
- Dementia Care
- Younger Adults
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Best Quality Healthcare Home care agency in Crawley
11 Midgeley Road, Crawley, West Sussex RH10 8EE
Hourly rate
£29 to £35 regional guide for the South East, ask the home
Covers
About 10 miles from Crawley
CQC rated
Not yet rated
Run by
Best Quality Healthcare Limited
Local authority: West Sussex County Council · Check what you would pay
- Home Care
Best Quality Healthcare provides care at home for people in Crawley and the surrounding parts of West Sussex. Our visits range from a short call to start the day through to several each day and longer periods of support, and the pattern is agreed with the person rather than handed to them. For older people we help with washing and dressing, medication, meals, laundry, shopping and getting out to appointments or to see friends. We also keep an eye on the wider picture, raising a fading appetite or new unsteadiness early rather than leaving a family to find out later. For people living with dementia we keep the same care workers visiting wherever the rota allows, work with the routine the household already has and avoid moving things about in a home somebody knows by heart. We support adults with mental health needs, where reliability and an absence of judgement do most of the good, and people with a physical disability who need help to move safely. Where there is sight or hearing loss we adapt how we communicate and always say who we are and what we are doing. Younger adults are supported around their own commitments. Our care workers are trained for the people they actually visit. Please ring us if you would like to talk about care at home here.
- Older Person Care
- Dementia Care
- Mental Health
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
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Ontime Response Healthcare Home care agency in Bognor Regis
The Track, Bognor Regis, West Sussex PO21 1QF
Hourly rate
£29 to £35 regional guide for the South East, ask the home
Covers
About 10 miles from Bognor Regis
CQC rated
Not yet rated
Run by
Ontime Response Healthcare Limited
Local authority: West Sussex County Council · Check what you would pay
- Home Care
We at Ontime Response Healthcare are proud to offer compassionate home care across Bognor Regis and the surrounding West Sussex communities, supporting individuals to live safely and comfortably in the place they know best: their own home. Based in the PO postcode area, our team is well positioned to reach families throughout Bognor Regis and the wider South East coast. Rather than asking loved ones to adjust to an unfamiliar environment, we bring thoughtful, tailored care directly to their doorstep, whether that is a family home, a bungalow by the sea, or a flat in the town centre. Every visit is shaped around the rhythms and preferences of the person we are supporting, from morning routines to evening wind downs. Our specialisms reflect the diverse needs of the people we care for. We support older people who value their independence but appreciate a helping hand, and we provide dedicated dementia care that focuses on familiarity, patience, and preserving dignity through every stage. For adults living with mental health conditions or eating disorders, we offer sensitive, non judgemental support that prioritises emotional wellbeing alongside practical assistance. We also work with younger adults, individuals with physical disabilities, and those living with visual or hearing impairments, adapting our communication and approach so that each person feels genuinely understood. In practice, this means families can expect a consistent, reliable presence: help with personal care, medication reminders, meal preparation, mobility support, companionship, and the countless small acts that make daily life easier. Just as importantly, it means peace of mind for relatives who may live further afield, knowing that a trusted carer is checking in and keeping them informed. As a newer registered provider, we are currently listed as Not Yet Rated by the Care Quality Commission. This simply reflects that a full inspection has yet to take place, and we welcome the opportunity to demonstrate our standards openly as our care journey progresses. In the meantime, we remain fully committed to the fundamental standards of safety, kindness, and person centred care that every family has the right to expect. Choosing home care is a deeply personal decision, and we understand how much thought goes into finding the right team. If you are exploring options for yourself or a loved one in Bognor Regis, we would be delighted to have a warm, no pressure conversation about how we can help. Please reach out whenever you are ready, and we will listen with care.
- Older Person Care
- Dementia Care
- Mental Health
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
- Eating Disorders
What home care costs in West Sussex, per week
| Type of care | What it costs |
|---|---|
| Hourly care visits, South East Middle half of prices from 24 agencies. Median £32.92. | £28.00 to £36.96 an hour |
| Homecare Association minimum price 2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum. | £34.42 an hour |
| Live in care, England Middle half of prices from 62 agencies. Median £1,455. | £1,250 to £1,668 a week |
Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price. Powered by Orrery Intelligence.
Arranging and funding home care in West Sussex
Support delivered at home differs from residential care in one way that shapes everything else: the carer travels to the person, so geography, timing and continuity of staff matter as much as the quality of the organisation behind them. With 212 agencies on this list, the practical starting point is finding which ones actually cover the postcode in question, because coverage areas rarely match county boundaries.
Making sense of the inspection ratings
The ratings on this page come from the Care Quality Commission and span Outstanding, Good and Requires Improvement, with some agencies not yet rated. A Good rating means inspectors found the agency met the standards tested across safety, effectiveness, care, responsiveness and leadership. Requires Improvement deserves a look at the report itself rather than an automatic exclusion, since the findings might concern record keeping, or might concern missed and late visits, which is a far more serious matter for someone waiting on morning medication. Agencies shown as not yet rated are frequently newer registrations without a first full inspection, so the weight shifts onto the questions you ask and the references you can gather.
What to establish before signing anything
Ask how many different carers will attend in a typical fortnight, because continuity is the single thing families most often wish they had pressed on. Ask what happens when a regular carer is ill, how late a visit can run before the office rings to warn you, and whether visits are logged electronically so relatives can see what was done. Check the minimum visit length, since a short call rarely allows for a proper meal or an unhurried wash. Confirm which tasks the agency will and will not undertake, particularly medication, catheter care and anything requiring two carers. Providers on this listing such as Caremark (Arun), Acre Care Limited, ADL Care and The Sussex Village Homecare Service Limited hold a Good rating, but the arrangement still stands or falls on the detail of the care plan you agree.
Choosing between home care agencies in West Sussex
The assessment process is the same whether the outcome is a few visits a week or full daily support, and it runs more smoothly when it begins before a crisis forces the pace.
Getting a care needs assessment
Anyone who appears to need care and support can request an assessment, whatever their savings. West Sussex County Council is responsible for carrying out that assessment and for arranging funded support where the national eligibility criteria are met. The assessment looks at washing, dressing, meals, medication, mobility and how safe someone is between visits, and the resulting written record is useful even for families who intend to pay privately, because it sets out clearly how much support is genuinely needed. A relative giving regular unpaid help can ask for a separate carer assessment at the same time.
Working out what it will cost
Home care is usually charged by the hour or by the visit, so the weekly total depends on how many calls are needed and how long each one lasts. Where council help is sought, a financial assessment follows the needs assessment and considers income, savings and other capital, with those above the national threshold generally expected to fund their own support. Ask any agency for its hourly rate in writing, along with what it charges at weekends and on bank holidays, whether travel time is billed, and how much notice is required to reduce or cancel visits.
Frequently asked questions about home care in West Sussex
Which providers are covered by this West Sussex listing?
This page brings together two hundred and five home care agencies registered with the Care Quality Commission to work in West Sussex. They deliver personal care in people's own homes, from a single morning call through to several visits a day and live in arrangements where an agency offers them. Providers on the list include Caremark (Arun), Gozone Care Ltd, Angelica Care Ltd and Ashton Domiciliary Care Agency. Each profile shows the current rating and links through to the published inspection report.
How does home care compare with a care home or a nursing home?
Home care brings a carer to the person for agreed visits, leaving them in their own house with their own routine, and it suits people whose needs can be met in scheduled blocks of time. A care home provides accommodation with personal care and staff on site day and night, which becomes the safer option when someone needs help unpredictably or is unsafe alone overnight. A nursing home adds registered nurses on the premises for clinical needs such as complex medication, wounds or conditions requiring regular clinical oversight. Every provider on this page delivers care at home rather than in a residential setting.
What should I ask an agency before arranging visits?
Ask how many different carers are likely to attend over a fortnight and what the agency does when the usual carer is unavailable. Ask about the minimum visit length, how time is recorded, and whether family can see a log of what happened at each call. Request the hourly rate in writing together with weekend and bank holiday charges, any travel costs, and the notice needed to change or cancel visits. Finally, ask who reviews the care plan, how often that happens, and who to contact out of hours when something goes wrong.
How is a care needs assessment arranged in West Sussex?
Contact the adult social care team at West Sussex County Council and ask for a care needs assessment. Everyone who appears to need care and support is entitled to one regardless of income, and a relative can make the request with the person's agreement. The assessment covers daily tasks, mobility, medication and safety at home, and produces a written record of the support required. If the person is in hospital, the ward team can refer directly, which usually brings the assessment forward.
Can West Sussex County Council pay towards care at home?
It can, where the person meets the care eligibility criteria and the financial test that follows. West Sussex County Council assesses income, savings and other capital to decide how much the person contributes towards the cost of support. Those holding capital above the national threshold normally pay for their own care, though they can still request an assessment and ask for advice about arranging it. Where the council does contribute, it sets a personal budget, which some people take as a direct payment and use to arrange their own agency.
How soon should support at home be organised?
It pays to start before the situation becomes urgent, because good agencies in West Sussex often have limited capacity at the most popular times of day. Early mornings and teatime calls are the hardest slots to fill, so a family asking at short notice may be offered times that do not suit. Beginning early also leaves room to trial a small package and adjust it once everyone sees how it works in practice. Where a hospital discharge is expected, tell the ward as soon as possible so the assessment can run alongside the discharge planning.
Other types of care in West Sussex
Home care near West Sussex
Search for home care in towns near West Sussex.
Local authority support in West Sussex
West Sussex County Council arranges and funds adult social care in this area. Use these official council links to check funding, request an assessment and get support.
Adult social care website West Sussex County Council
Council service pages 11 of 19
- Request a care needs assessment (Care Act assessment)
- Carer's assessment (for unpaid carers)
- Charging policy — non-residential care
- Charging policy — residential care
- Deferred Payment Agreement scheme
- Direct Payments
- Hospital discharge / Discharge to Assess
- Paying for care / financial assessment (means test)
- Personal Budgets and Individual Service Funds
- Safeguarding adults — how to report concerns
- Self-funder guidance (including right to request council-arranged care)
Guides for choosing home care
Plain-English advice on choosing and paying for home care.
Free care planning tools
Tools to help you understand your options, check funding eligibility, and plan ahead.
- Personalised Assistant Answer a few questions and get a tailored list of suitable care homes.
- Concierge Answer 13 questions about care needs, location, and preferences to receive a personalised shortlist of matched homes.
- Funding Calculator Estimate how much care will cost and what financial support may be available.
- CHC Assessment Check whether your relative may qualify for NHS Continuing Healthcare funding.
- CHC DST Assessment Complete the Decision Support Tool used in NHS CHC funding assessments.
- Map Explorer Browse care homes near you on an interactive map.
Provider information is sourced from the Care Quality Commission (CQC), last updated September 2026.