Ontime Response Healthcare
- Unclaimed Profile
- Older Person Care
- Dementia Care
- Mental Health
- Physical Disability
- Visual / Hearing Impairment
- Younger Adults
- Eating Disorders
- Home Care Agency
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- Coverage Radius: 10 mi
About Us
We at Ontime Response Healthcare are proud to offer compassionate home care across Bognor Regis and the surrounding West Sussex communities, supporting individuals to live safely and comfortably in the place they know best: their own home.
Based in the PO postcode area, our team is well positioned to reach families throughout Bognor Regis and the wider South East coast. Rather than asking loved ones to adjust to an unfamiliar environment, we bring thoughtful, tailored care directly to their doorstep, whether that is a family home, a bungalow by the sea, or a flat in the town centre. Every visit is shaped around the rhythms and preferences of the person we are supporting, from morning routines to evening wind downs.
Our specialisms reflect the diverse needs of the people we care for. We support older people who value their independence but appreciate a helping hand, and we provide dedicated dementia care that focuses on familiarity, patience, and preserving dignity through every stage. For adults living with mental health conditions or eating disorders, we offer sensitive, non judgemental support that prioritises emotional wellbeing alongside practical assistance. We also work with younger adults, individuals with physical disabilities, and those living with visual or hearing impairments, adapting our communication and approach so that each person feels genuinely understood.
In practice, this means families can expect a consistent, reliable presence: help with personal care, medication reminders, meal preparation, mobility support, companionship, and the countless small acts that make daily life easier. Just as importantly, it means peace of mind for relatives who may live further afield, knowing that a trusted carer is checking in and keeping them informed.
As a newer registered provider, we are currently listed as Not Yet Rated by the Care Quality Commission. This simply reflects that a full inspection has yet to take place, and we welcome the opportunity to demonstrate our standards openly as our care journey progresses. In the meantime, we remain fully committed to the fundamental standards of safety, kindness, and person centred care that every family has the right to expect.
Choosing home care is a deeply personal decision, and we understand how much thought goes into finding the right team. If you are exploring options for yourself or a loved one in Bognor Regis, we would be delighted to have a warm, no pressure conversation about how we can help. Please reach out whenever you are ready, and we will listen with care.
Common questions about Ontime Response Healthcare
Where is Ontime Response Healthcare located?
Ontime Response Healthcare is a home care agency based in Bognor Regis, West Sussex (PO21 1QF), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Ontime Response Healthcare provide?
Ontime Response Healthcare is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.
Does Ontime Response Healthcare provide dementia care?
Yes. Ontime Response Healthcare supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Coverage Area
Within 10 miles of Bognor Regis
This agency provides care within approximately 10 miles of their Bognor Regis office. Radius is approximate — claim to update
Contact Ontime Response Healthcare Limited
Phone the agency directly, or send an enquiry and we will pass it on.
Care We Offer
- Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
- Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
- Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
- Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
- Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
- Eating Disorders: Sensitive, structured support around nutrition and mealtimes for people with an eating disorder.
- Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).
Regulatory Rating
Care Quality Commission (CQC) Rating
Overall: Not Yet Rated
Care Quality Commission is responsible for the registration and inspection of social care services in England.
Ratings are as published by the CQC and may not reflect the current position of the service.
How Ontime Response Healthcare Limited compares in Arun
Measured against the 38 home care agencies registered in Arun.
- CQC rating
- Not yet rated. 29 of the 38 agencies (76%) are rated Good or Outstanding.
- Registered
- November 2022. One of the newer agencies in the area. Only 9 of the 38 have registered more recently.
- Provider
- 3 services. Ontime Response Healthcare Limited runs 3 adult social care services.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered home care agencies in Arun.
The local picture: Arun
What the numbers say about home care in Arun, in West Sussex.
What home care costs
| Type of care | What it costs |
|---|---|
| Hourly care visits, South East | £28.00 to £36.96 an hour (Middle half of prices from 24 agencies. Median £32.92. Shown for South East because too few West Sussex agencies publish a rate.) |
| What West Sussex pays | £28.92 an hour (Average hourly rate, October 2026.) |
| Homecare Association minimum price | £34.42 an hour (2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.) |
| Live in care, England | £1,250 to £1,668 a week (Middle half of prices from 62 agencies. Median £1,455.) |
Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.
- People aged 75 and over: 27,900. Rising to 32,300 by 2035, up 16%
- People aged 85 and over: 7,800. Rising to 11,500 by 2035, up 48%
- Living with dementia, aged 65 and over (estimate): 3,600. Rising to 4,500 by 2035, up 25%
- Dementia diagnosis rate: 66%. The NHS ambition is 67%. West Sussex as a whole is 64%.
- Agencies in the borough, last 12 months: 1 opened, 3 closed. 34 registered today.
- Choice of agencies: 67 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.4 miles).
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published home care rates, Homecare Association.
Good to know about Ontime Response Healthcare Limited
Facts from public registers, and what the agency has told us.
- Registered with CQC
- 22 November 2022, so 3 years.
- Run by
- Ontime Response Healthcare Limited, which runs 3 adult social care services in England. 1 of the 2 that have a rating are rated Good or Outstanding.
- Service type
- Personal care in people's own homes (domiciliary care).
- Where it covers
- Not yet confirmed by the agency. Check that your postcode is covered before you rely on it.
- Live in, overnight and 24 hour care
- Not yet confirmed. The agency can add these when it claims its profile.
Sources: CQC register and the agency's own entries. Anything marked not yet confirmed is shown as unknown rather than guessed.
Contact Ontime Response Healthcare Limited
Phone the agency directly, or send an enquiry and we will pass it on.
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More home care in West Sussex
Other home care agencies nearby, highest CQC-rated first.
- Caremark (Arun) Arundel CQC: Good
- Premier Nursing Arundel CQC: Good
- Gozone Care Billingshurst CQC: Good
- The Sussex Village Homecare Service Billingshurst CQC: Good
- Acre Care Bognor Regis CQC: Good
- ADL Care Bognor Regis CQC: Good