The Sussex Village Homecare Service

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About Us

We provide care at home in Billingshurst and the villages around this part of West Sussex. We support older adults, people living with dementia, people managing mental health conditions, people with physical disabilities, people living with sight or hearing loss, and younger adults.

Being a village based team is genuinely useful. We know the lanes, we know how long the journey actually takes, and we can be where we said we would be, which is the thing families judge us on above everything else. Arriving when promised is not a small courtesy when somebody is waiting to be helped out of bed.

Continuity is what we protect hardest. A familiar carer who has read the notes and remembers last week's conversation achieves more in half an hour than a stranger does in an hour, and in a rural area where our visit may be the only one of the day that matters more rather than less. So we send the same small team to the same households wherever the rota allows.

The Care Quality Commission rates us good overall. We would rather treat that as a baseline than quote it as a credential, and we would much rather a family rang us about something small in the week it happened than saved it up.

Common questions about The Sussex Village Homecare Service

Where is The Sussex Village Homecare Service located?

The Sussex Village Homecare Service is a home care agency based in Billingshurst, West Sussex (RH14 9UR), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does The Sussex Village Homecare Service provide?

The Sussex Village Homecare Service is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.

What is The Sussex Village Homecare Service's CQC rating?

The Sussex Village Homecare Service is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 5 December 2024. You can read the full CQC report from the link on this page.

Does The Sussex Village Homecare Service provide dementia care?

Yes. The Sussex Village Homecare Service supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Coverage Area

Within 10 miles of Billingshurst

This agency provides care within approximately 10 miles of their Billingshurst office. Radius is approximate — claim to update

Contact The Sussex Village Homecare Service Limited

Phone the agency directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 5 December 2024
  • Report published: 5 December 2024

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

How The Sussex Village Homecare Service Limited compares in Horsham

Measured against the 25 home care agencies registered in Horsham.

CQC rating
Good. 18 of the 25 agencies (72%) are rated Good or Outstanding. Across West Sussex the figure is 63%.
Latest report
5 December 2024. 5 of the 25 agencies have published a newer inspection report since.
Registered
April 2022. 10 of the 25 agencies registered more recently.
Provider
One service. The Sussex Village Homecare Service Limited runs this agency only.

Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered home care agencies in Horsham.

The local picture: Horsham

What the numbers say about home care in Horsham, in West Sussex.

What home care costs

Type of careWhat it costs
Hourly care visits, South East£28.00 to £36.96 an hour (Middle half of prices from 24 agencies. Median £32.92. Shown for South East because too few West Sussex agencies publish a rate.)
What West Sussex pays£28.92 an hour (Average hourly rate, October 2026.)
Homecare Association minimum price£34.42 an hour (2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.)
Live in care, England£1,250 to £1,668 a week (Middle half of prices from 62 agencies. Median £1,455.)

Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.

  • People aged 75 and over: 20,000. Rising to 24,600 by 2035, up 23%
  • People aged 85 and over: 5,600. Rising to 8,700 by 2035, up 56%
  • Living with dementia, aged 65 and over (estimate): 2,600. Rising to 3,400 by 2035, up 31%
  • Dementia diagnosis rate: 59%. The NHS ambition is 67%. West Sussex as a whole is 64%.
  • Agencies in the borough, last 12 months: 0 opened, 1 closed. 22 registered today.
  • Choice of agencies: 79 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (1.0 miles).

Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published home care rates, Homecare Association.

Good to know about The Sussex Village Homecare Service Limited

Facts from public registers, and what the agency has told us.

Registered with CQC
6 April 2022, so 4 years.
Run by
The Sussex Village Homecare Service Limited, which runs this service only.
Service type
Personal care in people's own homes (domiciliary care).
Where it covers
Not yet confirmed by the agency. Check that your postcode is covered before you rely on it.
Live in, overnight and 24 hour care
Not yet confirmed. The agency can add these when it claims its profile.

Sources: CQC register and the agency's own entries. Anything marked not yet confirmed is shown as unknown rather than guessed.

Contact The Sussex Village Homecare Service Limited

Phone the agency directly, or send an enquiry and we will pass it on.

Is this your home care agency?

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Frequently asked questions

What is CareAssura?

CareAssura is a free online directory of every CQC registered care home, nursing home and home care agency in England. We bring CQC ratings, detailed provider profiles, fees guidance and independent information together in one place so families can search, compare and shortlist care with confidence. Whether you are planning ahead or arranging care urgently, you can explore options by location, care type and specialist need, then contact providers directly once you have found the right fit.

Is CareAssura free to use?

Yes. CareAssura is completely free for families and individuals looking for care. You can search, browse full profiles, compare settings side by side, read reviews and make enquiries at no cost. The service is funded by care providers who choose to enhance their own listings, so families never pay to use it.

Are all care homes on CareAssura CQC registered?

Yes. CareAssura only lists care settings registered with the Care Quality Commission (CQC), the independent regulator of health and social care in England. Every profile shows the provider's most recent overall CQC rating of Outstanding, Good, Requires Improvement or Inadequate, along with the individual ratings for safety, effectiveness, caring, responsiveness and leadership where these are available. This lets you judge quality at a glance and explore the detail before you visit.

How do I find a care home near me?

Enter a town, city or postcode in the search bar on our homepage and we will show the care settings nearest to you. You can then filter by care type, by CQC rating, and by specialist needs such as dementia, respite or learning disability support. Each result links to a full profile with photos, facilities, fees guidance and contact details, so you can build a shortlist and reach out to the providers that suit your situation.

What is the difference between a care home and a nursing home?

A care home, sometimes called a residential care home, provides personal care such as help with washing, dressing, meals and daily living, alongside companionship and activities. A nursing home offers all of this plus qualified nurses on site around the clock, so it can support people with complex, ongoing or changing medical needs. If you are unsure which is right, the care types listed on each profile show exactly what that provider is registered to deliver.

When does someone need a nursing home rather than residential care?

A nursing home is usually the right choice when someone has medical needs that require regular attention from a qualified nurse, for example complex medication, wound care, PEG feeding, or conditions such as advanced dementia, Parkinson's or the later stages of a long term illness. Many people move from residential to nursing care as their needs increase. If a needs assessment identifies a primary health need, you may also be eligible for NHS funded nursing care or NHS Continuing Healthcare.

How much do nursing homes cost in England?

Nursing home fees vary by region and by the level of care required, and are typically higher than residential care because of the round the clock nursing provided. As a general guide, weekly fees often range from around £950 to £1,600 or more. Where a registered nurse is needed, the NHS may contribute a weekly Funded Nursing Care payment towards the nursing element. Our Funding Calculator and FNC Calculator can help you estimate likely costs and any support you may receive.

What is a home care agency?

A home care agency, also known as a domiciliary care agency, provides trained carers who visit a person in their own home to support daily life. This can range from a short daily visit helping with washing, dressing, medication and meals, through to several visits a day or live in care. Home care helps people stay independent in familiar surroundings for longer, and like care homes, agencies in England are registered with and inspected by the CQC.

Is home care cheaper than a care home?

It depends on how much support is needed. For a few hours of help a week, home care is usually more affordable than moving into a care home. As needs grow towards several visits a day or live in care, the cost can become similar to, or higher than, residential care. Home care also lets a person keep their own home, which many families prefer. We list CQC registered home care agencies so you can compare local options and their ratings.

How do I choose a good home care agency?

Start by checking the agency's CQC rating and reading its profile and reviews on CareAssura. Look at the range of support offered, whether they can provide consistent carers, how they handle medication and emergencies, and whether they cover your area. It helps to write down the specific tasks and times you need, then speak to two or three agencies to compare their approach, availability and fees before you decide.

Can I start with home care and move to a care home later?

Yes, and many families do exactly that. Home care is often the first step, increasing as needs change, with a move to a residential or nursing home later if round the clock support becomes necessary. Because CareAssura lists residential, nursing and home care providers together, you can plan the whole journey in one place and keep your shortlist updated as circumstances change.