Which home care agencies in Horley does this page list?

It covers thirty one services registered with the Care Quality Commission to deliver care in people's own homes across the Horley area. Each entry shows the provider's current rating where one has been issued and links through to a fuller profile. Nine of the services listed have not yet been inspected, so no rating appears against them. Open the profiles that interest you to see exactly what the inspectors recorded.

What is the difference between home care, a care home and a nursing home?

Home care brings paid carers into a person's own house for visits of an agreed length, leaving them in familiar surroundings. A residential care home provides accommodation with personal care available at any hour from care staff. A nursing home offers the same with registered nurses on site to meet clinical needs. Many families start with home care and consider a move only when the support required makes staying at home impractical.

What should we ask an agency before agreeing to a package?

Ask how many different carers would attend over a fortnight and how the agency limits that number. Ask what happens when a carer is late or cannot reach the house at all, and who answers the telephone in the evening. Check how care plans are written and reviewed, and how staff are supervised once they work alone. Ask as well what the agency changed after its most recent complaint.

How do we arrange a care needs assessment in Horley?

Contact the adult social care team at Surrey County Council and ask for an assessment of care and support needs. The person themselves can request one, a relative can ask with their agreement, or a hospital discharge team can refer directly. The assessment is free and no savings threshold prevents anyone from having one. Ask for the written outcome, which sets out clearly what support has been judged necessary.

Can Surrey County Council fund care at home?

It can, where a person meets both the care needs test and the financial test. The assessment sets out what support is required, and a financial assessment of income and capital then decides what the person contributes. Surrey County Council is the authority responsible for both assessments and for arranging funded support for those who qualify. Ask whether funding could be taken as a direct payment, which would let you choose the agency yourself.

How far ahead should the search begin?

As early as circumstances allow, because agencies cannot always take on a new package at short notice. The busiest calls, early mornings and evenings, are the hardest to arrange quickly. Starting before the need is urgent gives you time to meet more than one provider and compare them fairly. It also lets your relative have a say in who comes into their home, which affects how well the arrangement settles.

Home Care in Horley

Horley has 31 CQC registered home care agencies. 18 are rated Good, 3 Outstanding, 2 Requires improvement, and 8 have not yet been rated. 19 of the 31 were last inspected more than three years ago.

Source: Care Quality Commission register, kept up to date as ratings change.

Horley at a glance

What the local numbers say about home care in Horley, to help you judge the options below.

Hourly care visits, North West: £25.00 to £28.90 an hour. Middle half of prices from 9 agencies.
People aged 75 and over: 13,400. Rising to 15,500 by 2035, up 16%
Living with dementia, aged 65 and over (estimate): 1,700. Rising to 2,100 by 2035, up 28%
People aged 85 and over: 3,200. Rising to 5,200 by 2035, up 62%
Dementia diagnosis rate: 69%. The NHS ambition is 67%. Lancashire as a whole is 70%.
Agencies in the borough, last 12 months: 0 opened, 3 closed. 15 registered today.
Choice of agencies: 146 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.8 miles).

Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, CQC register), published care home prices, council planning records.

Choosing a home care agency in Horley and what to look for

Home care can mean one short visit a day or a package of several calls, and occasionally live in support. The work happens in someone's own house with nobody else present, so reliability and continuity carry more weight than anything in a brochure.

Being clear about what is needed

Begin with the practical shape of the week: when help is needed, how long each call should last, and exactly what it has to cover. Personal care, prompting with medication, meals, shopping and company are the usual requests, but agencies differ considerably in how they handle memory loss, moving and handling, or a relative who resists help at the start. Ask how many different carers would attend over a fortnight, since a constantly changing rota unsettles most people. Ask what happens when a regular carer is away, and how much notice you would be given if a visit had to move. The answers to those two questions separate the agencies that plan their rotas from the ones that improvise.

Making use of the inspection record

Every rating rests on five judgements, covering whether a service is safe, effective, caring, responsive and well led. Three agencies on this list have been judged Outstanding and seventeen are rated Good, while nine have yet to be inspected at all, which is normal for newer registrations. Where a service sits at Requires Improvement, read what the inspectors actually found and ask the manager what has changed since the visit. Check the date of any report too, because a small agency can look quite different a year or two on, particularly where the registered manager has changed in the meantime.

Arranging care and working out who pays

The funding route for care at home follows much the same path as residential care, though the sums are easier to follow because they are charged by the hour.

The care needs assessment

Anyone who appears to need care and support can ask for an assessment, whatever their savings, and there is no charge for it. It considers personal care, mobility, nutrition, memory, medication and the risks of managing alone, ending in a written record of what support is required. Surrey County Council Adult Social Care carries out that assessment and the financial assessment that decides what public funding contributes. Where support is agreed, ask whether it could be paid as a direct payment, since that usually leaves the choice of agency with the family.

Rates, visits and notice

Agencies set their own rates, shaped by the time of day, the length of each visit, the skills needed and whether weekends and bank holidays are involved. Ask for the rate in writing, ask what the shortest visit is that a provider will accept and ask how travel time between calls is treated. Check how quickly a package can be increased if needs change and what notice each side must give. Where the council contributes, confirm whether its rate covers the full charge or leaves a difference for the family to meet.

31 home care in Horley

Jewel Home Support (Lancs) · Ground Floor The Triest Centre, Chorley, Lancashire, PR6 0PJ
Home care · CQC Good · Run by Jewel Home Support (Lancs) Ltd
We at Jewel Home Support (Lancs) are proud to provide compassionate home care across Chorley and the surrounding communities of Lancashire, supporting people to live well and safely in the place they know best: their own home. Based in the...
Specialisms: Older Person Care, Dementia Care, Physical Disability
Eden Futures - North West Region · 32a Market Street, Chorley, Lancashire, PR7 2SE
Home care · CQC Good · Run by Supported Homes Limited
We at Eden Futures North West Region are proud to provide compassionate home care across Chorley and the wider Lancashire community, supporting individuals to live confidently and comfortably in the place they know best: their own home....
Specialisms: Older Person Care, Mental Health, Younger Adults, Alcohol / Drug Misuse
Westvale Home Care · 2 Central Parade, Horley, Surrey, RH6 7PH
Home care · CQC Good · Run by Westvale Home Care Ltd
We at Westvale Home Care are proud to provide compassionate home care across Horley and the surrounding Surrey community, supporting individuals to live safely and comfortably in the place they know best: their own home. As a dedicated...
Specialisms: Older Person Care, Dementia Care, Mental Health, Physical Disability, Visual / Hearing Impairment
LCSV · 7 Chapel Way, Chorley, Lancashire, PR7 4QN
Home care · Run by LCSV Limited
We at LCSV are proud to offer compassionate home care across Chorley and the wider Lancashire area, supporting individuals to live safely and comfortably within the familiar surroundings of their own homes. Our team understands that...
Specialisms: Older Person Care, Dementia Care, Mental Health, Younger Adults
Domiciliary Service · Lisieux Hall, Chorley, Lancashire, PR6 7DX
Home care · CQC Good · Run by Best Lives Limited
Lancashire Domiciliary Service supports adults in their own homes in Chorley and the surrounding area. Our work is with adults who have learning disabilities, with autistic adults and with people who have physical disabilities, most of...
Specialisms: Learning Disability / Autism, Physical Disability, Younger Adults
Home Angels · 11a Cheapside, Chorley, Lancashire, PR7 2EX
Home care · CQC Good · Run by Miss Nicolla Moran
We are Home Angels Chorley, providing care at home to older people and people living with dementia across the town and the surrounding area. Our focus is deliberately narrow. Supporting older people at home, including many who are living...
Specialisms: Older Person Care, Dementia Care
Bespoke Specialist Care · 95A Market Street, Chorley, Lancashire, PR7 2SQ
Home care · Run by Bespoke Specialist Care Ltd
Bespoke Specialist Care supports people in their own homes in Chorley and across Lancashire. We work with older people, adults living with dementia, people with physical disabilities and younger adults whose needs mean an ordinary rota...
Specialisms: Older Person Care, Dementia Care, Physical Disability, Younger Adults
Delta Care · 10 St Thomas's Road, Chorley, Lancashire, PR7 1HR
Home care · CQC Good · Run by Delta Care Ltd
At Delta Care in Chorley, we provide home care support to people across Lancashire who need a little extra help to live well in their own homes. We work with a wide range of people, including older adults, younger adults, and those living...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults, Eating Disorders, Alcohol / Drug Misuse
Lifeways Community Care (South) · East Terrace, Chorley, Lancashire, PR7 6TE
Home care · CQC Good · Run by Lifeways Community Care Limited
Lifeways Community Care supports people in their own homes across Chorley and the south of Lancashire. Our starting point is that people should be able to live in their own place, on their own terms, with support that makes that possible...
Specialisms: Older Person Care, Learning Disability / Autism, Physical Disability, Visual / Hearing Impairment, Younger Adults
Domiciliary Service · Holly Trees Resource Centre, Chorley, Lancashire, PR7 1JE
Home care · CQC Requires improvement · Run by Lancashire County Council
We support adults in their own homes in Chorley and the surrounding area, working mainly with adults with a learning disability and autistic adults. Our starting point is what somebody wants their own life to look like, and then working...
Specialisms: Learning Disability / Autism
Independent Living (Leyland, Parbold & Standish) · 225 Eaves Lane, Chorley, Lancashire, PR6 0AG
Home care · CQC Good · Run by Happy Homecare UK Ltd
Here at Independent Living, we provide home care across Chorley, Leyland, Parbold and Standish, helping people to stay in the comfort and familiarity of their own homes for as long as they choose to do so. Our work centres around older...
Specialisms: Older Person Care
Creative Support - & Wigan Services · The Lodge, Chorley, Lancashire, PR7 1JE
Home care · CQC Good · Run by Creative Support Limited
We provide support to people in their own homes across Chorley and Wigan. Our work is with adults who have a learning disability, adults on the autistic spectrum, people living with mental health conditions, people with physical...
Specialisms: Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
Guardian Homecare (Tatton Gardens) · Windermere Road, Chorley, Lancashire, PR6 0FJ
Home care · CQC Good · Run by Guardian Homecare UK Ltd
We provide care at home around Chorley and the surrounding area, supporting older people and younger adults, including people living with dementia, people with mental health conditions, people with physical disabilities and people with...
Specialisms: Older Person Care, Dementia Care, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
Mrs Lavinia Dawn Bellis & Mr Andrew William Bellis - 1 Arkwright Suite · 1 Arkwright Suite, Chorley, Lancashire, PR7 5BW
Home care · CQC Good · Run by Mrs Lavinia Dawn Bellis & Mr Andrew William Bellis
We are a small home care provider based in Chorley, Lancashire, and we support adults with a learning disability and autistic adults in their own homes. Being small is not something we apologise for. It means the people we support are...
Specialisms: Learning Disability / Autism
Visiting Angels Central · 110a and 112-114, Chorley, Lancashire, PR7 2SL
Home care · CQC Good · Run by One by One Care Ltd
We at Visiting Angels Central Lancashire are proud to offer trusted home care across Chorley and the wider Lancashire community, supporting people to live safely, comfortably, and independently in the place they know best: their own home....
Specialisms: Older Person Care, Dementia Care, Physical Disability, Visual / Hearing Impairment, Younger Adults
Dav Mak Care Solutions · 144 Lyons Lane Office 4, Chorley, Lancashire, PR6 0PJ
Home care · CQC Requires improvement · Run by Dav Mak Care Solutions Ltd
Dav Mak Care Solutions provides support at home to adults in Chorley and the surrounding part of Lancashire. We visit older people who need help to carry on living in their own houses, adults living with dementia, people with physical...
Specialisms: Older Person Care, Dementia Care, Physical Disability, Younger Adults
Link-Ability · Conway House, Chorley, Lancashire, PR7 1NY
Home care · CQC Good · Run by Link-Ability
We support people in their own homes in Chorley and across Lancashire. Those we work with include older adults, adults with learning disabilities and autistic adults, people with physical disabilities, people living with sight or hearing...
Specialisms: Older Person Care, Learning Disability / Autism, Physical Disability, Visual / Hearing Impairment, Younger Adults
NC 24/7 Health Care · 130 Preston Road, Chorley, Lancashire, PR6 7AU
Home care · Run by NC 24/7 Health Care Ltd
We are NC 24/7 Health Care, a home care agency in Chorley, Lancashire. We support older people and younger adults in their own homes, including people living with dementia, people managing a mental health condition and people with a...
Specialisms: Older Person Care, Dementia Care, Mental Health, Physical Disability, Younger Adults
Cedar Health and Wellbeing · 6 East Terrace Business Park, Chorley, Lancashire, PR7 6TB
Home care · Run by Cedar Health And Wellbeing Limited
Cedar Health and Wellbeing supports adults living with learning disabilities and autism in their own homes across Chorley and the surrounding parts of Lancashire, including younger adults. Support at home should widen a life rather than...
Specialisms: Learning Disability / Autism, Younger Adults
Dalesview Partnership Supported Living · Back Lane, Chorley, Lancashire, PR6 7EU
Home care · CQC Outstanding · Run by Dalesview Partnership Limited
Dalesview Partnership Supported Living provides support to people living in their own homes across Chorley. We work with adults who have a learning disability, with autistic adults, with younger adults, and with older people. Our most...
Specialisms: Older Person Care, Learning Disability / Autism, Younger Adults
Elite Healthcare Solutions · 34 Chaffinch Way, Horley, Surrey, RH6 8HJ
Home care · Run by Elite Healthcare Solutions Ltd
Elite Healthcare Solutions is a home care agency in Horley, supporting adults in their own homes across the area. We work with adults who have a learning disability and autistic adults, people with a physical disability or a sensory...
Specialisms: Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
Roses Quality Care · 4 Mistley Gardens, Horley, Surrey, RH6 0BD
Home care · Run by Roses Quality Care Ltd
We at Roses Quality Care are proud to offer compassionate home care across Horley and the surrounding Surrey communities, supporting people to live well and safely in the place they know best: their own home. Based in the RH postcode area,...
Specialisms: Older Person Care, Dementia Care, Physical Disability, Younger Adults
Britannia Homecare · Rowan House, Horley, Surrey, RH6 9AU
Home care · CQC Good · Run by Britannia Homecare Ltd
Britannia Homecare supports people in their own homes in Horley and across the surrounding parts of Surrey. We work with older people and younger adults, with people living with dementia, with adults who have a learning disability or are...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults, Alcohol / Drug Misuse
Helping Hands · 98a Victoria Road, Horley, Surrey, RH6 7AB
Home care · CQC Good · Run by Midshires Care Limited
We provide care in people's own homes in Horley and the surrounding parts of Surrey. Our aim is to make staying at home workable, with support that turns up when it should and is delivered by carers the household knows. Most of the people...
Specialisms: Older Person Care, Dementia Care, Mental Health, Younger Adults
Bela Homecare · 161 Smallfield Road, Horley, Surrey, RH6 9LR
Home care · CQC Good · Run by Bela Home Care Limited
Bela Homecare provides care and support to people in their own homes in Horley and across Surrey. We work with older people, younger adults, people living with dementia and people with physical disabilities. Most people come to us because...
Specialisms: Older Person Care, Dementia Care, Physical Disability, Younger Adults
Evoke Support · Suite 18, Chorley, Lancashire, PR7 6TE
Home care · Run by Evoke Support Limited
Evoke Support works with people in their own homes in Chorley and across this part of Lancashire. We support adults with a learning disability, autistic adults, people living with mental ill health, people with a physical disability,...
Specialisms: Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
Peak 15 · 21 Gatwick Metro Centre, Horley, Surrey, RH6 9GA
Home care · CQC Outstanding · Run by Peak 15 Ltd
At Peak 15, we provide home care across Horley and the surrounding areas of Surrey, supporting people to live well in the places they know best. We work with older adults, younger adults, and people living with a learning disability,...
Specialisms: Older Person Care, Learning Disability / Autism, Mental Health, Physical Disability, Younger Adults
HICA Homecare · 2nd Floor, Chorley, Lancashire, PR7 7EP
Home care · CQC Good · Run by H I C A
HICA Homecare in Chorley supports people in their own homes across this part of Lancashire. We work with older people, people living with dementia, adults with a learning disability, autistic adults, people living with mental ill health,...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment
Lifeways Paragon (North West) · Chorley Business & Technology Centre, Chorley, Lancashire, PR7 6TE
Home care · Run by Lifeways Paragon Limited
Lifeways Paragon supports people in their own homes and tenancies in Chorley and the surrounding part of Lancashire. We work with older people and with younger adults, and our experience covers dementia, learning disabilities and autism,...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Physical Disability, Younger Adults
Quality Care Services · Unit A3, Horley, Surrey, RH6 9LW
Home care · CQC Good · Run by Surrey Quality Care Services Limited
We at Surrey Quality Care are proud to offer trusted home care across Horley and the surrounding Surrey communities, supporting people to live well and safely in the place they know best: their own home. Operating throughout the RH...
Specialisms: Older Person Care, Dementia Care, Mental Health, Physical Disability, Younger Adults
Cavendish Domiciliary Care Agency · First Floor - Rowan House, Horley, Surrey, RH6 9AU
Home care · CQC Outstanding · Run by Gresham Care Operations Limited
We support autistic people and adults with a learning disability in their own homes across Horley and the surrounding parts of Surrey. Most of the people we work with are younger adults, and the point of our involvement is to make an...
Specialisms: Learning Disability / Autism, Younger Adults

What home care costs

Type of care	What it costs
Hourly care visits, North West Middle half of prices from 9 agencies. Median £26.58. Shown for North West because too few Lancashire agencies publish a rate.	£25.00 to £28.90 an hour
What Lancashire pays Average hourly rate, October 2026.	£23.74 an hour
Homecare Association minimum price 2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.	£34.42 an hour
Live in care, England Middle half of prices from 62 agencies. Median £1,455.	£1,250 to £1,668 a week

Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price. Powered by Orrery Intelligence.

Inspected most recently

Guardian Homecare (Tatton Gardens), 7 September 2026, Good
Helping Hands Horley, 25 June 2026, Good
Elite Healthcare Solutions, 10 March 2026, Not yet rated

Longest since a report

Link-Ability, 28 April 2018, Good
Chorley Domiciliary Service, 6 November 2018, Requires improvement
Eden Futures - North West Region, 12 December 2018, Good

Frequently asked questions about home care in Horley

How many home care agencies are there in Horley?

Horley has 31 CQC registered home care agencies: 3 Outstanding, 18 Good, 2 Requires improvement, 8 not yet rated. Counts come from the CQC register and are kept up to date as ratings change.

How much does home care cost in Horley?

Hourly care visits, North West: £25.00 to £28.90 an hour. Middle half of prices from 9 agencies. Median £26.58. Shown for North West because too few Lancashire agencies publish a rate. Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.

Which home care agencies in Horley were inspected most recently?

Guardian Homecare (Tatton Gardens) (7 September 2026), Helping Hands Horley (25 June 2026) and Elite Healthcare Solutions (10 March 2026) have the most recent CQC reports.

Local care news in Surrey

New 30 bed care home registered with CQC in Waverley: Bridge House Care Home (5 November 2026)
CQC register adds a new care home in Waverley: Cedar Court Care Home (5 November 2026)

More local care news for Surrey