Helping Hands
Helping Hands is a home care agency in Horley, Surrey (RH6 7AB). It holds a CQC rating of Good.
About Helping Hands
We provide care in people's own homes in Horley and the surrounding parts of Surrey. Our aim is to make staying at home workable, with support that turns up when it should and is delivered by carers the household knows. Most of the people we visit are older. We help with washing and dressing, medication, meals, shopping and the practical jobs around the house that have become awkward. We support people living with dementia, where continuity of carer and a steady routine can decide how a whole day goes, along with people living with mental health conditions and younger adults needing support to live independently. We put thought into matching. Somebody coming into your home every morning needs to be a person you are glad to see, so we introduce carers properly and we listen if a match is not working. Everything begins with a home visit and an unhurried conversation about what is wanted. The plan is agreed with the person and reviewed as circumstances move on. Our most recent overall rating from the Care Quality Commission is good. Please ring to talk it through.
Care provided at Helping Hands
- Older person care
- Dementia care
- Mental health care
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 25 June 2026
Read the full inspection report on the CQC website.
How Helping Hands Horley compares in Reigate and Banstead
Measured against the 41 home care agencies registered in Reigate and Banstead.
- CQC rating
- Good. 25 of the 41 agencies (61%) are rated Good or Outstanding. Across Surrey the figure is 65%.
- Latest report
- 25 June 2026. 5 of the 41 agencies have published a newer inspection report since.
- Registered
- May 2016. One of the longer established agencies. 32 of the 41 registered more recently.
- Provider
- 151 services. Midshires Care Limited runs 151 adult social care services.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered home care agencies in Reigate and Banstead.
The local picture: Reigate and Banstead
What the numbers say about home care in Reigate and Banstead, in Surrey.
What home care costs
| Type of care | What it costs |
|---|---|
| Hourly care visits, Surrey | £28.00 to £36.40 an hour (Middle half of prices from 5 agencies. Median £36.00.) |
| What Surrey pays | £24.87 an hour (Average hourly rate, October 2026.) |
| Homecare Association minimum price | £34.42 an hour (2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.) |
| Live in care, England | £1,250 to £1,668 a week (Middle half of prices from 62 agencies. Median £1,455.) |
Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.
- People aged 75 and over: 15,600. Rising to 18,300 by 2035, up 18%
- People aged 85 and over: 4,700. Rising to 7,000 by 2035, up 50%
- Living with dementia, aged 65 and over (estimate): 2,100. Rising to 2,700 by 2035, up 27%
- Dementia diagnosis rate: 71%. The NHS ambition is 67%. Surrey as a whole is 68%.
- Agencies in the borough, last 12 months: 3 opened, 2 closed. 38 registered today.
- Choice of agencies: 328 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.5 miles).
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published home care rates, Homecare Association.
Good to know about Helping Hands Horley
Facts from public registers, and what the agency has told us.
- Registered with CQC
- 17 May 2016, so 10 years.
- Run by
- Midshires Care Limited, which runs 151 adult social care services in England. 131 of the 134 that have a rating are rated Good or Outstanding.
- Service type
- Personal care in people's own homes (domiciliary care).
- Where it covers
- Not yet confirmed by the agency. Check that your postcode is covered before you rely on it.
- Live in, overnight and 24 hour care
- Not yet confirmed. The agency can add these when it claims its profile.
Sources: CQC register and the agency's own entries. Anything marked not yet confirmed is shown as unknown rather than guessed.
Local care news in Surrey
- New 30 bed care home registered with CQC in Waverley: Bridge House Care Home (5 November 2026)
- CQC register adds a new care home in Waverley: Cedar Court Care Home (5 November 2026)
More local care news for Surrey
Common questions about Helping Hands
Where is Helping Hands located?
Helping Hands is a home care agency based in Horley, Surrey (RH6 7AB), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Helping Hands provide?
Helping Hands is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Younger adults care. The full list of services is shown on this page.
What is Helping Hands's CQC rating?
Helping Hands is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 25 June 2026. You can read the full CQC report from the link on this page.
Does Helping Hands provide dementia care?
Yes. Helping Hands supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Helping Hands
Can they support someone living with dementia at home?
Yes. Yes. Helping Hands Horley is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Helping Hands Horley covers roughly 10 miles from Horley.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
Helping Hands Horley has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from Helping Hands Horley. Actual fees depend on the room, the level of care and how it is funded.
Explore more
More home care in Horley
- Tendacare — CQC Outstanding
- Bluebird Care (Elmbridge & Runnymede) — CQC Good
- Caremaid Services — CQC Good
- Safi Care Services — CQC Good
- Allium Homecare — CQC Good
- Boyce Care — CQC Good
Browse all home care in Horley.