Quality Care Services
Quality Care Services is a home care agency in Horley, Surrey (RH6 9LW). It holds a CQC rating of Good.
About Quality Care Services
We at Surrey Quality Care are proud to offer trusted home care across Horley and the surrounding Surrey communities, supporting people to live well and safely in the place they know best: their own home. Operating throughout the RH postcode area, our team travels to those who need us across Horley and nearby towns and villages. Choosing home care means familiar surroundings remain at the heart of daily life, whether that is a favourite armchair by the window, a much loved garden, or the comfort of routines built over many years. We work flexibly within each person's home, fitting our visits and approach around the rhythms that matter most to them. Our care covers a broad range of needs, reflecting the reality that every person we support has their own story. We provide older person care for those who simply need a helping hand to remain independent, alongside specialist dementia care for individuals navigating memory loss and the changes it can bring. Our experience also extends to supporting adults living with mental health conditions, people with physical disabilities, and younger adults who require thoughtful, personalised assistance. In practice, this means our care workers are accustomed to adapting their approach, whether that involves patient communication for someone with dementia, sensitive support for a person managing their mental wellbeing, or practical help with mobility and personal care for those with physical disabilities. For families, it brings the reassurance that a loved one's evolving needs can be met by a team who genuinely understands them. We are pleased to share that the Care Quality Commission rated us Good overall at our most recent inspection in November 2022, with Good ratings awarded across every domain: Safe, Effective, Caring, Responsive, and Well led. For families, this independent assessment offers meaningful reassurance that the care we provide meets the standards expected by the national regulator, and that our team is committed to delivering it consistently. If you are exploring home care options for yourself or someone dear to you, we warmly invite you to get in touch. Choosing the right support can feel daunting, and we are here to listen, answer your questions, and help you understand what tailored care at home could look like for your family.
Care provided at Quality Care Services
- Older person care
- Dementia care
- Mental health care
- Physical disability support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 3 November 2022
Read the full inspection report on the CQC website.
How Surrey Quality Care Services Limited compares in Reigate and Banstead
Measured against the 41 home care agencies registered in Reigate and Banstead.
- CQC rating
- Good. 25 of the 41 agencies (61%) are rated Good or Outstanding. Across Surrey the figure is 65%.
- Latest report
- 3 November 2022. 11 of the 41 agencies have published a newer inspection report since.
- Registered
- September 2021. 18 of the 41 agencies registered more recently.
- Provider
- One service. Surrey Quality Care Services Limited runs this agency only.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered home care agencies in Reigate and Banstead.
The local picture: Reigate and Banstead
What the numbers say about home care in Reigate and Banstead, in Surrey.
What home care costs
| Type of care | What it costs |
|---|---|
| Hourly care visits, Surrey | £28.00 to £36.40 an hour (Middle half of prices from 5 agencies. Median £36.00.) |
| What Surrey pays | £24.87 an hour (Average hourly rate, October 2026.) |
| Homecare Association minimum price | £34.42 an hour (2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.) |
| Live in care, England | £1,250 to £1,668 a week (Middle half of prices from 62 agencies. Median £1,455.) |
Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.
- People aged 75 and over: 15,600. Rising to 18,300 by 2035, up 18%
- People aged 85 and over: 4,700. Rising to 7,000 by 2035, up 50%
- Living with dementia, aged 65 and over (estimate): 2,100. Rising to 2,700 by 2035, up 27%
- Dementia diagnosis rate: 71%. The NHS ambition is 67%. Surrey as a whole is 68%.
- Agencies in the borough, last 12 months: 3 opened, 2 closed. 38 registered today.
- Choice of agencies: 328 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.5 miles).
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published home care rates, Homecare Association.
Good to know about Surrey Quality Care Services Limited
Facts from public registers, and what the agency has told us.
- Registered with CQC
- 6 September 2021, so 5 years.
- Run by
- Surrey Quality Care Services Limited, which runs this service only.
- Service type
- Personal care in people's own homes (domiciliary care).
- Where it covers
- Not yet confirmed by the agency. Check that your postcode is covered before you rely on it.
- Live in, overnight and 24 hour care
- Not yet confirmed. The agency can add these when it claims its profile.
Sources: CQC register and the agency's own entries. Anything marked not yet confirmed is shown as unknown rather than guessed.
Local care news in Surrey
- New 30 bed care home registered with CQC in Waverley: Bridge House Care Home (5 November 2026)
- CQC register adds a new care home in Waverley: Cedar Court Care Home (5 November 2026)
More local care news for Surrey
Common questions about Quality Care Services
Where is Quality Care Services located?
Quality Care Services is a home care agency based in Horley, Surrey (RH6 9LW), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Quality Care Services provide?
Quality Care Services is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Younger adults care. The full list of services is shown on this page.
What is Quality Care Services's CQC rating?
Quality Care Services is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 3 November 2022. You can read the full CQC report from the link on this page.
Does Quality Care Services provide dementia care?
Yes. Quality Care Services supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Quality Care Services
Can they support someone living with dementia at home?
Yes. Yes. Surrey Quality Care Services Limited is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Surrey Quality Care Services Limited covers roughly 10 miles from Horley.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
Surrey Quality Care Services Limited has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from Surrey Quality Care Services Limited. Actual fees depend on the room, the level of care and how it is funded.
Explore more
More home care in Horley
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- Caremaid Services — CQC Good
- Safi Care Services — CQC Good
- Allium Homecare — CQC Good
- Boyce Care — CQC Good
Browse all home care in Horley.