Which home care agencies in Sittingbourne are listed on Care Assura?

Twenty six home care agencies registered with the Care Quality Commission appear for Sittingbourne, among them SureCare Swale, Norwyn Community Services, Kent Enablement at Home, Simplex Healthcare Limited and Wurel House. Each has its own profile setting out registration details and any current inspection rating. The listing reflects current registration data rather than a selection made by Care Assura, so agencies appear whatever their rating. Opening a profile is the quickest way to reach the inspection report behind a headline judgement.

What should I ask a home care agency in Sittingbourne before signing up?

Start with continuity and cover: how many different carers a person would see in a typical week, how sickness and holidays are covered, and what happens when a carer is delayed. Ask how care workers are trained for the specific needs involved, whether the same team handles early mornings and weekends, and who is contactable out of hours. Go through the money in detail, including hourly and visit rates, weekend charges, minimum call lengths and notice periods for changes. Finally, ask how the care plan is reviewed and how you raise a concern.

What is the difference between a care home and a nursing home?

A residential care home provides accommodation with personal care, meaning help with washing, dressing, eating, medication and daily routine. A nursing home offers all of that alongside clinical care from registered nurses based on the premises at all hours. Home care is a third option again, bringing support to a person in their own house rather than moving them into either setting. Many families begin with home care and consider a residential move only when needs outgrow what visiting carers can safely provide.

Can Kent County Council help pay for home care?

It can, where a care needs assessment identifies eligible needs and a financial assessment shows capital below the national upper threshold. For care delivered at home the value of the property someone lives in is disregarded, which often makes support more accessible than it is for a residential placement. Where the council does contribute, the person pays an assessed amount from income towards the cost. Kent County Council can also arrange a direct payment so that the individual chooses and employs the agency themselves.

How do I arrange a care needs assessment in Sittingbourne?

Contact Kent County Council, the authority responsible for adult social care assessments covering Sittingbourne, and ask for a care needs assessment. The request can be made by the person needing care, by a relative or friend acting on their behalf, or by a hospital team arranging a safe discharge. It is free and does not depend on income or savings, so there is no reason to put it off. The written record of eligible needs it produces is the document any funding decision rests upon.

How far in advance should we start looking for home care?

Starting before the situation becomes urgent gives you time to compare agencies properly rather than accept the first with availability. Popular time slots in Sittingbourne, particularly early mornings and evenings, are booked up well ahead, and a council assessment takes time to arrange. Where care is needed after a hospital stay the timescale can shrink to a matter of days, which is exactly when earlier groundwork pays off. Even a short list of agencies you have already spoken to makes the eventual decision much easier.

Home Care in Sittingbourne

Sittingbourne has 26 CQC registered home care agencies. 11 are rated Good, 3 Requires improvement, and 12 have not yet been rated. 10 of the 26 were last inspected more than three years ago.

Source: Care Quality Commission register, kept up to date as ratings change.

Sittingbourne at a glance

What the local numbers say about home care in Sittingbourne, to help you judge the options below.

Hourly care visits, Kent: £28.50 to £39.15 an hour. Middle half of prices from 7 agencies.
People aged 75 and over: 15,500. Rising to 17,400 by 2035, up 12%
Living with dementia, aged 65 and over (estimate): 2,000. Rising to 2,400 by 2035, up 24%
People aged 85 and over: 3,700. Rising to 5,600 by 2035, up 51%
Dementia diagnosis rate: 57%. The NHS ambition is 67%. Kent as a whole is 62%.
Agencies in the borough, last 12 months: 1 opened, 3 closed. 37 registered today.
Choice of agencies: 101 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.4 miles).

Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, CQC register), published care home prices, council planning records.

What Home Care in Sittingbourne Involves and What to Look For

Support at home ranges from a single short visit each morning to several calls a day, waking nights and live in arrangements. The twenty six agencies listed for Sittingbourne cover different parts of that range, and the first useful question is not which is best overall but which is set up to do the particular job in front of you.

Matching the Package to the Need

Write down what the week actually requires before ringing anyone: getting up and dressed, medication prompts or administration, meals, shopping, help at bedtime, company, or a break for the person who does most of the caring now. Ask whether an agency can cover the times you need, especially early mornings, evenings and weekends, since those are the slots that fill first. Ask too whether it takes on complex needs such as dementia support, hoisting or end of life care, because not every agency is staffed for them.

Reading the Inspection Picture

Eleven of the agencies here hold a Good rating and three Require Improvement, while twelve are not yet rated. An absent rating is not a warning in itself; it usually means the agency registered too recently to have been inspected. Where a report does exist, check its date and look at the individual key questions rather than the overall word, and where none exists, lean harder on references, on how the agency answers your questions and on what its contract commits it to.

Reliability, in Practice

Reliability is what families notice most. Ask how many different carers a person would normally see in a week, how visits are covered during sickness and holidays, what happens if a carer is running late, and whether you are told. Ask who to contact out of hours and how quickly a manager responds. A short, specific answer to each of those is worth more than a glossy brochure.

Getting an Assessment and Sorting Out Funding

The Care Needs Assessment

Anyone who appears to need care and support can ask for a free assessment, whatever their savings. It looks at the ordinary business of the day, from washing and dressing to eating, moving about safely, managing medication and staying in touch with people, and it produces a written record of eligible needs. Kent County Council Adult Social Care is responsible for carrying out that assessment and for arranging funded support where someone is eligible, and a request can come from the person, from a relative acting for them, or from a hospital team planning a discharge. A carer living with the strain of it all can ask for a separate carer's assessment of their own.

Who Pays for Care at Home

A financial assessment follows, looking at income and savings. Unlike a move into residential care, the value of the home someone still lives in is not counted when care is provided there. Where capital falls below the national upper threshold the council contributes towards the cost while the person pays an assessed amount from income. Some people take that funding as a direct payment and arrange their own agency, which widens the choice considerably.

Understanding the Charges

Agencies usually charge by the hour or by the visit, with higher rates at weekends and on bank holidays, and rates differ between them. Ask what a half hour call really costs once travel and minimum charges are counted, how much notice is needed to change or cancel a visit, and how often rates are reviewed. Getting that in writing before care starts saves difficulty later.

26 home care in Sittingbourne

Jasper Conrad Group · 69 Monarch Drive, Sittingbourne, Kent, ME10 2GR
Home care · CQC Good · Run by Jasper Conrad Group Ltd
We at Jasper Conrad Group are proud to provide compassionate home care across Sittingbourne and the surrounding Kent communities, supporting individuals to live well and safely in the place they know best: their own home. Based in the ME...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
Lagracious Healthcare · 11 Quartz Way, Sittingbourne, Kent, ME10 5AA
Home care · Run by LHS+ Limited
We at Lagracious Healthcare are proud to offer compassionate home care across Sittingbourne and the wider Kent community, supporting individuals to live safely and comfortably in the place they know best: their own home. Based in the ME...
Specialisms: Older Person Care, Dementia Care, Mental Health, Physical Disability, Younger Adults
March Services Care- · 4 Quartz Way, Sittingbourne, Kent, ME10 5AA
Home care · Run by March Services (London) Limited
We at March Services Care Kent are proud to offer compassionate home care across Sittingbourne and the wider ME postcode area, supporting individuals who wish to remain living independently in the place they know and love best: their own...
Specialisms: Older Person Care, Dementia Care, Physical Disability, Younger Adults
Angel + Homecare · 41 Laxton Way, Sittingbourne, Kent, ME10 2QL
Home care · Run by Angel + Homecare Ltd
Angel Homecare provides care and support to people in their own homes in Sittingbourne and the surrounding area. We work with older people and with younger adults, and our experience includes dementia and physical disabilities. The help is...
Specialisms: Older Person Care, Dementia Care, Physical Disability, Younger Adults
Norwyn Community Services · Central House, Sittingbourne, Kent, ME10 4NU
Home care · CQC Good · Run by Norwyn Community Services Limited
At Norwyn, we provide home care across Sittingbourne and the wider Kent area, supporting people to live as independently as possible in their own homes. We work with a broad range of individuals, including older adults, younger adults...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults, Eating Disorders, Alcohol / Drug Misuse
Hallmark Care & Support · F12, Sittingbourne, Kent, ME10 3TB
Home care · Run by Hallmark Care & Support Limited
Hallmark Care & Support provides care at home to people in Sittingbourne and the surrounding area. We support older people and younger adults, including people living with dementia. What we do is straightforward and we try to do it...
Specialisms: Older Person Care, Dementia Care, Younger Adults
First Solution Healthcare · 38 Lorimar Court, Sittingbourne, Kent, ME10 5JD
Home care · Run by First Solution Healthcare Ltd
First Solution Healthcare is a home care agency working in Sittingbourne and the surrounding parts of Kent. We support people in their own homes, and the aim is simple enough. We want people to keep the life they already have, with help...
Specialisms: Older Person Care, Physical Disability, Younger Adults
Wurel House · 135 London Road, Sittingbourne, Kent, ME10 1NR
Home care · CQC Good · Run by David Adeolu Adekola
Wurel House provides support in people's own homes in Sittingbourne and the surrounding part of Kent, working with adults who have learning disabilities and autism. Our work rests on a simple idea. This is the person's home and the...
Specialisms: Learning Disability / Autism
Share the Care Office · 20 Chetney View, Sittingbourne, Kent, ME9 8SU
Home care · CQC Requires improvement · Run by Share The Care Ltd
Share the Care supports people in their own homes in Sittingbourne and the surrounding parts of Kent. We work with older people and people living with dementia, with adults who have a learning disability and with autistic adults, with...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Physical Disability, Visual / Hearing Impairment, Younger Adults
Care2Victory Services · 46 Dean Road, Sittingbourne, Kent, ME10 2DG
Home care · CQC Good · Run by Care2Victory Services Ltd
Care2Victory provides support in people's own homes in Sittingbourne and across Kent. We work with older people, people living with dementia, adults with learning disabilities, autistic adults, people managing mental health conditions,...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Younger Adults
Enablement at Home · Swale Local Office, Sittingbourne, Kent, ME10 4DD
Home care · CQC Good · Run by Kent County Council
Kent Enablement at Home supports people in and around Sittingbourne, Kent, to manage well in their own homes. We work with older people and with adults living with a physical disability, and our focus is on helping people do as much for...
Specialisms: Older Person Care, Physical Disability
Simplex Healthcare · 8 Premier Way, Sittingbourne, Kent, ME10 2GU
Home care · CQC Good · Run by Simplex Healthcare Limited
We at Simplex Healthcare are proud to provide compassionate home care across Sittingbourne and the surrounding communities of Kent, supporting individuals to live well and safely in the place they know best: their own home. Based in the ME...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Younger Adults
Boldglen Medway Swale · The Oast, Sittingbourne, Kent, ME10 4HE
Home care · CQC Requires improvement · Run by Boldglen Limited
We provide care at home across Sittingbourne and the Medway and Swale area. We support older people, younger adults, people living with dementia or mental health conditions, people with physical disabilities and those with sight or hearing...
Specialisms: Older Person Care, Dementia Care, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
Ezer Care · 7 Viners Close, Sittingbourne, Kent, ME10 4QZ
Home care · Run by Ezer Care Limited
Ezer Care is a home care agency in Sittingbourne, supporting people in their own homes across Kent. We visit older people, people living with dementia, people with mental health needs and people living with a physical disability. Most...
Specialisms: Older Person Care, Dementia Care, Mental Health, Physical Disability
SureCare Swale · Wises Oast, Sittingbourne, Kent, ME9 8LR
Home care · CQC Good · Run by Kent Care Ltd
We are SureCare Swale, a home care agency based in Sittingbourne, Kent. We support older people and younger adults in their own homes, including people living with dementia, people managing a mental health condition, people with a physical...
Specialisms: Older Person Care, Dementia Care, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
Genesyscare Healthcare Services · 5 Acorn Terrace, Sittingbourne, Kent, ME9 7AZ
Home care · Run by Genesyscare Healthcare Services Limited
Genesyscare Healthcare supports people in their own homes in Sittingbourne and across this part of Kent. We work with older people, people living with mental ill health and younger adults. Nearly everyone who contacts us wants to carry on...
Specialisms: Older Person Care, Mental Health, Younger Adults
Oaks Care Holdings · 41 Amethyst Drive, Sittingbourne, Kent, ME10 5JR
Home care · CQC Good · Run by Oaks Care Holdings LTD
We provide care at home in Sittingbourne and the surrounding part of Kent, supporting older people and younger adults who need a hand to manage in their own houses and flats. Our work is simple to describe. We send trained carers to people...
Specialisms: Older Person Care, Younger Adults
River Stone (UK) · 31 Monarch Drive, Sittingbourne, Kent, ME10 2GE
Home care · CQC Good · Run by River Stone (UK) Limited
River Stone supports people in their own homes in Sittingbourne and the surrounding parts of Kent. We work with older people and younger adults, with people living with dementia or mental ill health, with people who have physical...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Younger Adults, Alcohol / Drug Misuse
Krystal Solutions · 37 Coldharbour Lane, Sittingbourne, Kent, ME10 2RT
Home care · CQC Requires improvement · Run by Krystal Solutions Limited
We provide care in people's own homes in Sittingbourne and across Kent. Our work is to give people enough support to carry on living in their own houses, delivered reliably and by carers they recognise. Most of the people we visit are...
Specialisms: Older Person Care, Dementia Care, Physical Disability, Younger Adults
Cartref Homes Supported Living Scheme · 85 Bell Road, Sittingbourne, Kent, ME10 4EE
Home care · CQC Good · Run by Cartref Homes UK Limited
Cartref Homes Supported Living Scheme works with people in and around Sittingbourne in their own homes. Our starting point is what somebody wants their life to look like, and then the practical question of what support would make that...
Specialisms: Older Person Care, Learning Disability / Autism, Younger Adults
Extended Caring · 12 Green Oak Crescent, Sittingbourne, Kent, ME9 8GR
Home care · Run by Extended Caring Limited
Extended Caring supports people in their own homes in Sittingbourne and the surrounding parts of Kent. We work with older people, with adults living with a mental health condition, and with younger adults who need support to manage day to...
Specialisms: Older Person Care, Mental Health, Younger Adults
Lakem Care · 79 The Street, Sittingbourne, Kent, ME9 9AD
Home care · Run by Lakem Care Ltd
We are Lakem Care, a home care agency in Sittingbourne, Kent. We support older people and younger adults in their own homes, including people living with dementia, people managing a mental health condition, people with a physical...
Specialisms: Older Person Care, Dementia Care, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
H&R Domiciliary Care · 12 East Street, Sittingbourne, Kent, ME10 4RT
Home care · Run by H&R Domiciliary Care Limited
H and R Domiciliary Care provides care and support in people's own homes across Sittingbourne and the surrounding part of Kent. We work with older adults, younger adults, people living with dementia, and people living with physical...
Specialisms: Older Person Care, Dementia Care, Physical Disability, Younger Adults
Quality Team Healthcare · 15 Topaz Drive, Sittingbourne, Kent, ME10 5TP
Home care · Run by Quality Team Healthcare Ltd
Quality Team Healthcare is a home care agency in Sittingbourne, supporting adults in their own homes across the area. We visit older people and younger adults, people living with dementia, people with a visual or hearing impairment and...
Specialisms: Older Person Care, Dementia Care, Mental Health, Visual / Hearing Impairment, Younger Adults
Care Matrix Homecare · Wises Oast, Sittingbourne, Kent, ME9 8LR
Home care · Run by Care Matrix Ltd
We provide care at home in Sittingbourne and the surrounding parts of Kent. Those we support include older adults, people living with dementia, adults with learning disabilities and autistic adults, people managing mental health conditions...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Younger Adults
Blossoms Care Services DCA · 15-16 Eaves Court, Sittingbourne, Kent, ME10 3RY
Home care · CQC Good · Run by Blossoms Care Services Limited
Blossoms Care provides care and support in people's own homes across Sittingbourne and the surrounding part of Kent. We work with older adults, people living with dementia, adults with learning disabilities, autistic adults, and people...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Physical Disability

What home care costs

Type of care	What it costs
Hourly care visits, Kent Middle half of prices from 7 agencies. Median £32.00.	£28.50 to £39.15 an hour
What Kent pays Average hourly rate, October 2026.	£28.05 an hour
Homecare Association minimum price 2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.	£34.42 an hour
Live in care, England Middle half of prices from 62 agencies. Median £1,455.	£1,250 to £1,668 a week

Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price. Powered by Orrery Intelligence.

Inspected most recently

Share the Care Limited Office, 24 February 2026, Requires improvement
Wurel House, 26 March 2025, Good
SureCare Swale, 20 March 2025, Good

Longest since a report

Norwyn Community Services, 6 June 2018, Good
Kent Enablement at Home, 30 June 2018, Good
Blossoms Care Services Ltd DCA, 19 October 2018, Good

Frequently asked questions about home care in Sittingbourne

How many home care agencies are there in Sittingbourne?

Sittingbourne has 26 CQC registered home care agencies: 11 Good, 3 Requires improvement, 12 not yet rated. Counts come from the CQC register and are kept up to date as ratings change.

How much does home care cost in Sittingbourne?

Hourly care visits, Kent: £28.50 to £39.15 an hour. Middle half of prices from 7 agencies. Median £32.00. Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.

Which home care agencies in Sittingbourne were inspected most recently?

Share the Care Limited Office (24 February 2026), Wurel House (26 March 2025) and SureCare Swale (20 March 2025) have the most recent CQC reports.