Simplex Healthcare
Simplex Healthcare is a home care agency in Sittingbourne, Kent (ME10 2GU). It holds a CQC rating of Good.
About Simplex Healthcare
We at Simplex Healthcare are proud to provide compassionate home care across Sittingbourne and the surrounding communities of Kent, supporting individuals to live well and safely in the place they know best: their own home. Based in the ME postcode area, our team works throughout Sittingbourne and the wider region, bringing personalised support directly to people's doorsteps. Rather than asking individuals to adapt to a new environment, we adapt to theirs, respecting the routines, familiar surroundings, and personal touches that make a house a home. From quiet residential streets to village settings across Kent, our carers travel to where they are needed, offering continuity and a friendly, familiar face. Our care is shaped around the whole person, not just their diagnosis. We support older people who value their independence but appreciate a helping hand with daily living, whether that be assistance with personal care, medication, meal preparation, or simply companionship during the day. For families navigating the challenges of dementia, our carers offer patient, dignified support that places comfort and reassurance at the heart of every visit, helping loved ones remain in familiar surroundings for as long as possible. We also welcome younger adults and those living with learning disabilities or autism, working closely with each individual to build trust, encourage independence, and support goals that matter to them, whether that involves help around the home, support with community activities, or assistance maintaining a routine. Our experience extends to mental health support and care for people with physical disabilities, where consistency, understanding, and respect make all the difference. By offering such a broad range of specialisms under one trusted team, we are able to support people through changing needs over time, so families do not need to keep searching for new providers as circumstances evolve. Our most recent CQC inspection, carried out in October 2022, rated us Good overall, with a Good rating across every domain assessed: Safe, Effective, Caring, Responsive, and Well led. For families, this independent assurance means our practices, leadership, and the quality of care we deliver have all been examined and recognised as meeting the standards that matter most. It reflects the everyday commitment of our carers, who turn up not just to complete tasks but to build genuine, respectful relationships with the people they support. Choosing care for someone you love is rarely an easy decision, and we understand the weight of that responsibility. If you are exploring home care options in Sittingbourne or elsewhere in Kent, we would be glad to have a gentle, no pressure conversation about what your family needs. Whether you are planning ahead or facing a more urgent situation, our team is here to listen, offer guidance, and help you find a way forward that feels right.
Care provided at Simplex Healthcare
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 27 October 2022
Read the full inspection report on the CQC website.
How Simplex Healthcare Limited compares in Swale
Measured against the 39 home care agencies registered in Swale.
- CQC rating
- Good. 19 of the 39 agencies (49%) are rated Good or Outstanding. Across Kent the figure is 42%.
- Latest report
- 27 October 2022. 11 of the 39 agencies have published a newer inspection report since.
- Registered
- April 2021. 21 of the 39 agencies registered more recently.
- Provider
- One service. Simplex Healthcare Limited runs this agency only.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered home care agencies in Swale.
The local picture: Swale
What the numbers say about home care in Swale, in Kent.
What home care costs
| Type of care | What it costs |
|---|---|
| Hourly care visits, Kent | £28.50 to £39.15 an hour (Middle half of prices from 7 agencies. Median £32.00.) |
| What Kent pays | £28.05 an hour (Average hourly rate, October 2026.) |
| Homecare Association minimum price | £34.42 an hour (2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.) |
| Live in care, England | £1,250 to £1,668 a week (Middle half of prices from 62 agencies. Median £1,455.) |
Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.
- People aged 75 and over: 15,500. Rising to 17,400 by 2035, up 12%
- People aged 85 and over: 3,700. Rising to 5,600 by 2035, up 51%
- Living with dementia, aged 65 and over (estimate): 2,000. Rising to 2,400 by 2035, up 24%
- Dementia diagnosis rate: 57%. The NHS ambition is 67%. Kent as a whole is 62%.
- Agencies in the borough, last 12 months: 1 opened, 3 closed. 37 registered today.
- Choice of agencies: 101 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.4 miles).
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published home care rates, Homecare Association.
Good to know about Simplex Healthcare Limited
Facts from public registers, and what the agency has told us.
- Registered with CQC
- 21 April 2021, so 5 years.
- Run by
- Simplex Healthcare Limited, which runs this service only.
- Service type
- Personal care in people's own homes (domiciliary care).
- Where it covers
- Not yet confirmed by the agency. Check that your postcode is covered before you rely on it.
- Live in, overnight and 24 hour care
- Not yet confirmed. The agency can add these when it claims its profile.
Sources: CQC register and the agency's own entries. Anything marked not yet confirmed is shown as unknown rather than guessed.
Common questions about Simplex Healthcare
Where is Simplex Healthcare located?
Simplex Healthcare is a home care agency based in Sittingbourne, Kent (ME10 2GU), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Simplex Healthcare provide?
Simplex Healthcare is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Younger adults care. The full list of services is shown on this page.
What is Simplex Healthcare's CQC rating?
Simplex Healthcare is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 27 October 2022. You can read the full CQC report from the link on this page.
Does Simplex Healthcare provide dementia care?
Yes. Simplex Healthcare supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Simplex Healthcare
Can they support someone living with dementia at home?
Yes. Yes. Simplex Healthcare Limited is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Simplex Healthcare Limited covers roughly 10 miles from Sittingbourne.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
Simplex Healthcare Limited has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from Simplex Healthcare Limited. Actual fees depend on the room, the level of care and how it is funded.
Explore more
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- Bluebird Care — CQC Good
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