Which home care agencies cover Rochester?

Forty agencies match this search, among them McNeil Homecare Limited, Anchor Domiciliary Care, Everycare Medway and Swale Limited and Agincare Enable Supported Living. Each provider has its own profile setting out registration details and, where one exists, the outcome of its most recent CQC inspection. More than half of these agencies have not yet been inspected, so the profiles are a starting point rather than a complete answer. Build a shortlist from them and then put your questions to the agencies directly.

What should I ask a home care agency in Rochester?

Ask how many different carers would visit in a typical week and what the agency does to keep that number low. Ask what happens if a carer is unwell or running late and whether the family is notified when a call changes. Ask how carers are trained and supervised, particularly for the conditions involved, and how medication is recorded at each visit. Finish by asking how complaints are handled and how the agency verifies that visits took place as arranged.

How does home care differ from a care home or a nursing home?

Home care brings support to the person where they already live, in visits arranged around their day covering washing, dressing, meals, medication and company. A care home provides accommodation with that personal care on site, while a nursing home adds registered nurses on duty around the clock for clinical care. Every provider listed on this page delivers care in people's own homes rather than in a residential building. Support at home suits those who wish to stay put and whose needs can be met in scheduled visits rather than continuously.

Can Medway Council pay for support at home?

It can, where the needs assessment concludes that home care is appropriate and the financial assessment shows the person is eligible. Income, savings and any property are all considered, and the outcome determines whether the council meets the cost fully, contributes part of it, or pays nothing. Those who qualify can often take the funding as a direct payment and choose their own agency, which suits families with a particular provider in mind. Where health needs predominate, NHS continuing healthcare may be the route instead.

How do I arrange a care needs assessment in Rochester?

Contact Medway Council and ask its adult social care team to carry out a needs assessment for the person concerned. The request can come from them, from a relative or friend, or from a GP or hospital team involved in their care. A practitioner will then discuss daily routines, what has become harder and what risks have appeared, before producing a written record of needs. For support at home that record generally sets out how many visits are required and when, which is what an agency needs before agreeing to take the work on.

How far ahead should home care be arranged in Rochester?

Starting early helps, because agencies build their rounds around geography and cannot always add someone new at the times that would suit best. Where support can be planned, a few weeks of notice makes it far more likely that an agency can offer the visit pattern you actually want rather than the one it happens to have free. Where a hospital discharge forces the pace, ask the social care team what can be put in place immediately and treat it as a temporary measure. Speaking to two or three agencies is better than accepting the first with capacity.

Home Care in Rochester

Rochester has 40 CQC registered home care agencies. 12 are rated Good, 5 Requires improvement, and 23 have not yet been rated. 13 of the 40 were last inspected more than three years ago.

Source: Care Quality Commission register, kept up to date as ratings change.

Rochester at a glance

What the local numbers say about home care in Rochester, to help you judge the options below.

Hourly care visits, South East: £28.00 to £36.96 an hour. Middle half of prices from 24 agencies.
People aged 75 and over: 23,900. Rising to 26,900 by 2035, up 13%
Living with dementia, aged 65 and over (estimate): 3,100. Rising to 3,700 by 2035, up 21%
People aged 85 and over: 5,800. Rising to 8,500 by 2035, up 47%
Dementia diagnosis rate: 65%. The NHS ambition is 67%.
Agencies in the borough, last 12 months: 8 opened, 11 closed. 100 registered today.
Choice of agencies: 224 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.3 miles).

Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, CQC register), published care home prices, council planning records.

What Support at Home in Rochester Involves and What to Look For

How Home Care Is Delivered

Care at home arrives in visits built around the person's day, in their own house or flat. That can mean a single morning call to help with washing and dressing, or four calls covering meals, medication and settling at night, and some agencies offer longer sessions or live in support as well. The practical test is not whether an agency covers Rochester but whether it can reliably staff the specific pattern of visits that would help. Rounds are planned geographically, so the times an agency can genuinely commit to matter as much as anything else it offers.

Interpreting the Ratings on This List

Twelve of these forty agencies hold a Good rating and five are marked Requires Improvement, while twenty three have not yet been inspected. A missing rating is a gap in the evidence rather than a black mark, but it does shift the burden onto your own questions and references. Where a report does exist, it will describe whether visits were staffed and timed as agreed, whether calls were missed or cut short, how medicines were recorded, how carers were trained and supervised, and whether earlier concerns had been put right. For an agency marked Requires Improvement, the report names precisely what went wrong, which is far more useful than the label on its own.

The Questions Worth Asking

Ask how many different carers would come in a typical week, since continuity matters enormously when someone is being helped to wash and dress. Ask what happens when a carer is ill or delayed and whether the family is told. Ask how much flexibility exists around agreed times, how carers are trained for the conditions involved, and how the agency supervises staff working alone in people's homes. Ask how complaints are handled and how the agency confirms that visits actually took place.

Getting an Assessment and Funding Support in Rochester

The Care Needs Assessment

Anyone who appears to need support can request a care needs assessment, and savings play no part in whether one is offered. A practitioner examines what has become difficult, what risks have emerged and what would genuinely help, then records the conclusions in writing. Where support at home is the likely answer, that record usually specifies how many visits are needed and at what times, which is exactly the information an agency needs before it can say whether it has capacity.

Who Pays for the Visits

A financial assessment then weighs income, savings and property against the national thresholds. Medway Council Adult Social Care carries out both assessments and arranges funded support for those who qualify, frequently through a direct payment that allows the family to choose and manage the agency themselves. Where the leading need proves clinical rather than social, NHS continuing healthcare may apply instead, assessed separately under its own criteria. The process is worth completing even for families who expect to pay privately.

Understanding the Charges

Support at home is usually charged by the hour or by the visit, so the weekly total depends on how many calls are needed and how long each lasts. Ask for the rates in writing, including whether evenings, weekends and bank holidays are priced differently, and what the minimum visit length is. Ask how travel time is treated and what notice is needed to change or cancel a call.

40 home care in Rochester

I Say Supported Living Services · Unit 82, Rochester, Medway, ME2 4BH
Home care · CQC Good · Run by 'I Say' Supported Living Services Limited
At I Say Supported Living, we provide home care support to people living in Rochester and the wider Medway area. Our work centres on helping individuals remain in their own homes, maintaining their independence and living life on their own...
Specialisms: Older Person Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
Agincare Enable Supported Living · Pattens Lane, Rochester, Medway, ME1 2QT
Home care · CQC Good · Run by Agincare Enable Limited
We at Agincare Enable Supported Living (Medway) are proud to provide compassionate home care across Rochester and the wider Medway area, supporting people to live well and independently in the place they know best: their own home. Based in...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
Visiting Angels Central Kent · Unit 3 Gamma House, Rochester, Medway, ME2 4HU
Home care · Run by QI Health and Care Limited
We at Visiting Angels Central Kent are proud to offer compassionate home care across Rochester and the wider Medway area, supporting individuals who wish to remain in the comfort and familiarity of their own homes. Based in the heart of...
Specialisms: Older Person Care, Dementia Care, Physical Disability, Younger Adults
Mental Capacity Consult · 198 St. Williams Way, Rochester, Medway, ME1 2PF
Home care · Run by Mental Capacity Consult Ltd
We at Mental Capacity Consult are proud to offer dedicated home care across Rochester and the wider Medway area, supporting older people and younger adults to live well and safely in the comfort of their own homes. Based in the ME postcode...
Specialisms: Older Person Care, Physical Disability, Younger Adults
Bluetop Care · 99 Laburnum Road, Rochester, Medway, ME2 2LB
Home care · Run by Bluetop Care Ltd.
We at Bluetop Care are proud to offer compassionate home care across Rochester and the wider Medway area, bringing professional support directly to the people and places our clients love most. As a dedicated home care agency, we believe...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults, Eating Disorders
Primrose Community Healthcare Office · 2 Hobourn House, Rochester, Medway, ME2 2EG
Home care · Run by Primrose Community Healthcare Limited
We at Primrose Community Healthcare are a dedicated home care agency based in Rochester, Medway, providing compassionate support to people in the comfort of their own homes across the local community. Operating from our base in the ME...
Specialisms: Older Person Care, Dementia Care, Physical Disability, Visual / Hearing Impairment, Younger Adults
Initjames · Unit 3, Rochester, Medway, ME2 4TR
Home care · Run by Initjames Limited
We are Initjames, a home care agency supporting people in Rochester and across Medway. We visit people at home, at agreed times, to help with whatever has become difficult to manage alone. Most of our work is with older people. Our carers...
Specialisms: Older Person Care, Younger Adults
Cathrolls' UK · Unit 2, Rochester, Medway, ME2 2JH
Home care · CQC Good · Run by Cathrolls' UK Limited
We at Cathrolls' UK are proud to provide compassionate home care across Rochester and the wider Medway area, supporting older people and adults with a range of needs to live safely and comfortably in the place they know best: their own...
Specialisms: Older Person Care, Dementia Care, Physical Disability, Visual / Hearing Impairment
Bee's Care Agency · 154 City Way, Rochester, Medway, ME1 2AU
Home care · CQC Good · Run by Bee's Care Agency Limited
We at Bee's Care Agency are proud to provide compassionate home care across Rochester and the wider Medway area, supporting people to live safely and comfortably in the place they know best: their own home. As a dedicated home care agency...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults, Eating Disorders
Austen Allen Homecare · 15a, Rochester, Medway, ME2 4AB
Home care · CQC Good · Run by Austen Allen Healthcare Limited
Here at Austen Allen Homecare, we provide personal and compassionate care to people living in their own homes across Rochester and the wider Medway area. We believe that remaining at home, surrounded by familiar faces and cherished...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability
Bithoms Care Office · Unit 17 Riverside Studios, Rochester, Medway, ME2 4HN
Home care · Run by Bithoms Support Services Ltd
Here at Bithoms Care Office, we provide home care support to people living in Rochester and the wider Medway area. Our work takes place where it matters most — in people's own homes — and we believe that is exactly where most people want...
Specialisms: Dementia Care, Mental Health, Physical Disability, Younger Adults
Ancora Care · The Whitewall Centre, Rochester, Medway, ME2 4DZ
Home care · Run by Ancora Care Limited
At Ancora Care, we support people in their own homes across Rochester and the wider Medway area. We believe that receiving care at home should feel comfortable and familiar, not clinical or impersonal, and we work hard to make sure every...
Specialisms: Older Person Care, Learning Disability / Autism, Physical Disability, Younger Adults
Everycare (/Swale) · Suite 1, Rochester, Medway, ME2 4HU
Home care · CQC Good · Run by Everycare (Medway & Swale) Ltd
At Everycare Medway and Swale, we provide home care support to people living in Rochester, Medway and the surrounding areas. Our aim is straightforward: to help people live well in their own homes, on their own terms, for as long as they...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
Tiger Lily Care · 3 Eden Road, Rochester, Medway, ME3 8ST
Home care · CQC Good · Run by Tiger Lily Care Ltd
At Tiger Lily Care, we provide home care to people living in Rochester and the wider Medway area, supporting individuals to remain in the comfort and familiarity of their own homes. We believe that where you live should never determine the...
Specialisms: Dementia Care, Mental Health, Physical Disability, Visual / Hearing Impairment
KEPA Care Solutions · Suite D, Rochester, Medway, ME2 4DY
Home care · Run by KEPA Care Solutions Limited
Here at KEPA Care Solutions, we provide home care support to people living in Rochester and the wider Medway area. We work with a broad range of individuals, including older adults, younger adults, people living with dementia, those with...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
London Care · Ground Floor, Rochester, Medway, ME2 4HN
Home care · CQC Requires improvement · Run by London Care Limited
At London Care in Rochester, we provide home care support to people living in Rochester and the wider Medway area. Our work centres on helping individuals remain in their own homes, in familiar surroundings, with the routines and...
Scott Care's Branch · Unit 71, Rochester, Medway, ME2 4DP
Home care · CQC Requires improvement · Run by Scott Care Limited
Here at Scott Care Medway, we provide home care support to people living in Rochester and the surrounding Medway area. We work with individuals who have a wide range of needs, including those living with dementia, learning disabilities,...
Specialisms: Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment
Prudent Domiciliary Care (PBG) · Stirling House, Rochester, Medway, ME2 4HN
Home care · CQC Requires improvement · Run by Prudent Domiciliary Care Limited
Prudent Domiciliary Care provides support at home to people in Rochester and across Medway. We work with older people and people living with dementia, with people who have physical disabilities and with younger adults who need support to...
Specialisms: Older Person Care, Dementia Care, Physical Disability, Younger Adults
McNeil Homecare · Cliffe House, Rochester, Medway, ME2 4DY
Home care · CQC Good · Run by McNeil Homecare Limited
We at McNeil Homecare are proud to provide compassionate home care across Rochester and the wider Medway area, supporting people to live safely, comfortably, and independently in the place they know and love best: their own home. As a home...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Physical Disability, Visual / Hearing Impairment, Younger Adults
Leadwood Care · 7 Hilary Gardens, Rochester, Medway, ME1 3PY
Home care · Run by Leadwood Care Limited
We provide care at home in Rochester and the surrounding part of Medway, supporting older people and younger adults, including people living with dementia and people with physical disabilities. People usually come to us at a point of...
Specialisms: Older Person Care, Dementia Care, Physical Disability, Younger Adults
Anchor Domiciliary Care · 126 High Street, Rochester, Medway, ME2 4TR
Home care · CQC Good · Run by Anchor Support Services Limited
Anchor Domiciliary Care provides support in people's own homes across Rochester and the wider Medway area. We help people stay where they are settled, with support that fits around their life rather than rearranging it. We visit older...
Specialisms: Older Person Care, Learning Disability / Autism, Younger Adults, Eating Disorders
Ash Tree Homecare · Unit C3, Rochester, Medway, ME2 2LS
Home care · CQC Good · Run by Ash Tree Homecare Limited
We are Ash Tree Homecare, and we support people in their own homes across Rochester and the wider Medway area. Home is where routines, belongings and neighbours are, and our purpose is to make staying there possible for as long as it is...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Physical Disability, Visual / Hearing Impairment, Younger Adults, Eating Disorders
Daisy Care Services · New Marlborough House, Rochester, Medway, ME2 4QW
Home care · CQC Requires improvement · Run by Daisy Care Services Limited
We are Daisy Care, a home care agency supporting adults in Rochester and across Medway. We visit people in their own homes, helping with what has become difficult and leaving alone what they manage perfectly well. We support older people...
Specialisms: Older Person Care, Dementia Care, Physical Disability, Younger Adults
Independent Care and Support · Unit F1, Rochester, Medway, ME2 2LS
Home care · CQC Requires improvement · Run by Independent Care & Support Ltd
We at Independent Care and Support are a home care agency proudly serving families across Rochester and the wider Medway area, offering compassionate support that allows people to remain in the comfort and familiarity of their own homes....
Specialisms: Older Person Care, Dementia Care, Physical Disability, Visual / Hearing Impairment, Younger Adults
Care Infinity Solutions - Main Office · 11 Blacksmith Lane, Rochester, Medway, ME3 9XW
Home care · Run by Care Infinity Solutions Limited
Care Infinity Solutions provides care in people's own homes in Rochester and across Medway. We support older people, adults living with dementia, people living with mental health conditions, people with a physical disability, and younger...
Specialisms: Older Person Care, Dementia Care, Mental Health, Physical Disability, Younger Adults
Burham Court · Burham, Rochester, Kent, ME1 3XX
Home care · CQC Good · Run by CLBD Limited
We are the care team at Burham Court near Rochester, supporting people who live in their own flats here and in the surrounding area. We work with adults who have a learning disability or autism, adults living with a mental health...
Specialisms: Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
Main office · 153 High Street, Rochester, Medway, ME1 1EL
Home care · CQC Good · Run by Help at Home (Medway) Limited
We provide care at home in Rochester and across Medway, supporting older people and younger adults, including people living with dementia, people with physical disabilities and people with loss of sight or hearing. Our part is practical....
Specialisms: Older Person Care, Dementia Care, Physical Disability, Visual / Hearing Impairment, Younger Adults
Rey Healthcare Services · 2 Juno Way, Rochester, Medway, ME3 8FD
Home care · Run by Rey Healthcare Services Ltd
We at Rey Healthcare are proud to offer compassionate home care across Rochester and the wider Medway area, bringing professional support directly to the people who need it most within the comfort of their own homes. Based in the ME...
Specialisms: Older Person Care, Dementia Care, Physical Disability, Younger Adults
J.C Michael Groups · 161 High Street, Rochester, Medway, ME2 4TH
Home care · Run by J.C.Michael Groups Ltd
J.C Michael Groups provides care in people's own homes in Rochester and across Medway. We support older people, adults living with dementia, people living with mental health conditions, adults with a physical disability or a visual or...
Specialisms: Older Person Care, Dementia Care, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
Vitality Support · 19 Rochester Crescent, Rochester, Medway, ME3 9JH
Home care · Run by Vitality Support Ltd
Vitality Support provides care in people's own homes in Rochester and across Medway. We work with older people and with younger adults who need support to manage everyday life in the way they choose. Much of what we do sounds unremarkable...
Specialisms: Older Person Care, Younger Adults
WHOLEBEING CARE · 47 Rochester Crescent, Rochester, Medway, ME3 9JH
Home care · Run by Wholebeing Care Limited
We are a home care agency in Rochester, supporting people in their own homes across Medway. Those we visit include older adults, people living with dementia, people managing mental health conditions, people with physical disabilities,...
Specialisms: Older Person Care, Dementia Care, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
Fairway · 68 The Fairway, Rochester, Medway, ME1 2LU
Home care · Run by Nobelt Care Ltd
Fairway provides care and support to people in their own homes in Rochester and across Medway. We take on a broad range of work, because people's circumstances rarely fall into neat categories and nobody should be turned away for being...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults, Alcohol / Drug Misuse
Caremark · Unit 69, Rochester, Medway, ME2 4BH
Home care · Run by Daya Care Group Ltd
We are the Caremark office covering Medway, providing home care to people in their own homes across the area. We support older people, people living with dementia, people with a physical disability, people with a visual or hearing...
Specialisms: Older Person Care, Dementia Care, Physical Disability, Visual / Hearing Impairment, Younger Adults
121 Avenue · 121 Rochester Avenue, Rochester, Medway, ME1 2DR
Home care · Run by Horizon Health LTD
We at 121 Rochester Avenue are proud to offer compassionate home care to individuals and families across Rochester and the wider Medway area. As a dedicated home care provider, we bring professional, person centred support directly into...
Specialisms: Older Person Care, Physical Disability, Visual / Hearing Impairment, Younger Adults
Victory Locum Kent · Office 3, Rochester, Medway, ME2 4HU
Home care · Run by Victory Locum Limited
We are Victory Locum, a home care provider based in Rochester and supporting people in their own homes across Medway and the wider Kent area. The people we support are varied. We work with older people and people living with dementia,...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
Lauriem Bellerphon House (EC) · Bellerophon House, Rochester, Medway, ME1 1FG
Home care · Run by Lauriem Complete Care Limited
Lauriem Bellerphon House provides care at home to adults in Rochester and across Medway. We visit older people who need help to carry on living in their own houses, adults living with dementia, people with physical disabilities and younger...
Specialisms: Older Person Care, Dementia Care, Physical Disability, Younger Adults
Comfort at Home Care · 15 The Chimes, Rochester, Medway, ME3 9JF
Home care · Run by Comfort at Home Care Ltd
We provide care at home in Rochester and across Medway, supporting older adults, people living with dementia, people managing mental health conditions, people with physical disabilities and younger adults. Our work covers washing and...
Specialisms: Older Person Care, Dementia Care, Mental Health, Physical Disability, Younger Adults
Making a Difference (South East) · Unit 5, Rochester, Kent, ME1 3EZ
Home care · Run by Making a Difference (South East) Ltd
We at Making a Difference (South East) are proud to provide compassionate home care across Rochester and the wider Kent community, supporting individuals to live confidently and comfortably in the place they know best: their own home....
Specialisms: Learning Disability / Autism, Younger Adults
Win-Ablement Care Service - Main Office · Beta House, Rochester, Medway, ME2 4HU
Home care · Run by Win-Ablement Care Service Ltd
Win Ablement Care supports older people, adults with a physical disability and younger adults in their own homes in Rochester and across Medway. A good deal of our work is about helping people regain what they can do for themselves,...
Specialisms: Older Person Care, Physical Disability, Younger Adults
Tobea Support · The Office, Rochester, Medway, ME1 2UT
Home care · Run by Tobea Support Limited
Tobea Support provides care and support to people in their own homes in Rochester and the surrounding part of Medway. We work with older people and with younger adults, and our experience covers dementia, learning disabilities and autism,...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Younger Adults, Alcohol / Drug Misuse

What home care costs

Type of care	What it costs
Hourly care visits, South East Middle half of prices from 24 agencies. Median £32.92. Shown for South East because too few Medway agencies publish a rate.	£28.00 to £36.96 an hour
What Medway pays Average hourly rate, October 2026.	£21.92 an hour
Homecare Association minimum price 2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.	£34.42 an hour
Live in care, England Middle half of prices from 62 agencies. Median £1,455.	£1,250 to £1,668 a week

Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price. Powered by Orrery Intelligence.

Inspected most recently

London Care (Rochester), 2 October 2025, Requires improvement
KEPA Care Solutions Limited, 3 August 2025, Not yet rated
Cathrolls' UK Limited, 16 June 2025, Good

Longest since a report

McNeil Homecare Limited, 24 February 2018, Good
Burham Court, 25 May 2018, Good
Anchor Domiciliary Care, 24 November 2018, Good

Frequently asked questions about home care in Rochester

How many home care agencies are there in Rochester?

Rochester has 40 CQC registered home care agencies: 12 Good, 5 Requires improvement, 23 not yet rated. Counts come from the CQC register and are kept up to date as ratings change.

How much does home care cost in Rochester?

Hourly care visits, South East: £28.00 to £36.96 an hour. Middle half of prices from 24 agencies. Median £32.92. Shown for South East because too few Medway agencies publish a rate. Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.

Which home care agencies in Rochester were inspected most recently?

London Care (Rochester) (2 October 2025), KEPA Care Solutions Limited (3 August 2025) and Cathrolls' UK Limited (16 June 2025) have the most recent CQC reports.