Primrose Community Healthcare Office

Logo of Primrose Community Healthcare Limited Office, a home care agency in Rochester, Medway, offering older person care, dementia care, physical disability support and sensory impairment support.

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About Us

We at Primrose Community Healthcare are a dedicated home care agency based in Rochester, Medway, providing compassionate support to people in the comfort of their own homes across the local community.

Operating from our base in the ME postcode area, we are well placed to reach families throughout Rochester and the wider Medway region. Delivering care in someone's own home means that familiar surroundings, treasured possessions, and established daily routines remain at the heart of every visit, helping the people we support to feel secure, respected, and truly at ease.

Our team offers a broad range of specialist care designed to meet the differing needs of those we visit. For older people, we provide attentive companionship and practical assistance with the everyday tasks that can become more challenging over time, from personal care and medication prompts to meal preparation and mobility support. Our dementia care is delivered with patience, gentle reassurance, and a deep understanding of how important consistency and familiarity are for those living with memory loss. Families can take comfort in knowing their loved one is supported by carers who recognise the individual behind the diagnosis.

We also support adults living with physical disabilities, helping to promote independence whilst providing the right level of assistance to make daily life more manageable and rewarding. For those with visual or hearing impairments, our carers adapt their approach thoughtfully, ensuring communication is clear, environments feel safe, and confidence is built up through trusted, considerate support. Younger adults requiring care at home are met with the same person centred approach, with plans shaped around their goals, interests, and aspirations rather than simply their needs.

As a newer provider, we have not yet received a Care Quality Commission overall rating. Whilst we look forward to our first inspection, we are wholly committed to upholding the standards of safety, effectiveness, compassion, responsiveness, and good leadership that the CQC expects of every regulated provider. Families are warmly welcome to speak with us directly about how we work, the training our carers receive, and the values that guide everything we do.

Choosing home care for a loved one is a significant decision, and we understand the questions and emotions that often come with it. If you are exploring care options in Rochester or the surrounding Medway area, we would be delighted to hear from you, answer your questions, and discuss how we can tailor our support around your family's wishes. Please get in touch to begin a conversation with our friendly team.

Common questions about Primrose Community Healthcare Office

Where is Primrose Community Healthcare Office located?

Primrose Community Healthcare Office is a home care agency based in Rochester, Medway (ME2 2EG), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Primrose Community Healthcare Office provide?

Primrose Community Healthcare Office is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.

Does Primrose Community Healthcare Office provide dementia care?

Yes. Primrose Community Healthcare Office supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Coverage Area

Within 10 miles of Rochester

This agency provides care within approximately 10 miles of their Rochester office. Radius is approximate — claim to update

Contact Primrose Community Healthcare Limited Office

Phone the agency directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

Regulatory Rating

Care Quality Commission (CQC) Rating

Overall: Not Yet Rated

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Ratings are as published by the CQC and may not reflect the current position of the service.

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