Home Care in West Malling
West Malling has 10 CQC registered home care agencies. 3 are rated Good, 1 Outstanding, and 6 have not yet been rated. 4 of the 10 were last inspected more than three years ago.
Source: Care Quality Commission register, kept up to date as ratings change.
West Malling at a glance
What the local numbers say about home care in West Malling, to help you judge the options below.
- Hourly care visits, Kent: £28.50 to £39.15 an hour. Middle half of prices from 7 agencies.
- People aged 75 and over: 14,300. Rising to 16,100 by 2035, up 13%
- Living with dementia, aged 65 and over (estimate): 1,800. Rising to 2,300 by 2035, up 24%
- People aged 85 and over: 3,800. Rising to 5,600 by 2035, up 48%
- Dementia diagnosis rate: 48%. The NHS ambition is 67%. Kent as a whole is 62%.
- Agencies in the borough, last 12 months: 0 opened, 1 closed. 24 registered today.
- Choice of agencies: 139 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.5 miles).
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, CQC register), published care home prices, council planning records.
Costs and assessments for home care in West Malling
The assessment of need
Anyone who appears to require care and support can ask for a free assessment, whatever their savings. For care at home the assessment concentrates on practical daily tasks and on the hours when help matters most, covering washing, dressing, meals, medicines and moving safely about the house. It should also consider equipment and small adaptations, which sometimes reduce the number of visits needed. A relative providing regular unpaid care can request a separate carer assessment in their own right.
How funding is decided
Where needs are eligible, a financial assessment sets the contribution. Home care is treated differently from a care home place, because the value of the house someone lives in is not counted while care is delivered there. Savings above the national threshold usually mean paying privately, while people below it receive help towards the cost. Assessments and funded packages are arranged through Kent County Council adult social care, which also reviews packages over time. Ask about a direct payment if you would rather choose and manage the agency yourself.
Understanding the charges
Home care is usually charged by the hour or by the visit, with higher rates at weekends, on bank holidays and overnight. In a village setting it is worth asking specifically whether travel time or mileage is billed, since that can make a real difference to the weekly figure. Several short calls a day mount up faster than an hourly rate suggests, so calculate the weekly total before comparing agencies. Ask for a written rate card and ask what notice is required to change or cancel a visit.
Choosing an agency in West Malling and what to check
Confirm the area covered first
An agency registered locally does not necessarily take on work at every address in the surrounding villages. Before comparing quality in any detail, confirm that the agency covers the specific address and can staff the times of day needed. Ask how care workers travel between visits and what happens in poor weather, because a package that depends on one person driving a long route is fragile.
Reading a largely unrated field
One agency here, Avenues South East Services, is rated Outstanding and three more are rated Good, while six have no rating yet. An absent rating is not a warning in itself, but it does mean there is no published evidence to lean on, so ask how long the agency has been operating, who owns it and whether the registered manager has been in post throughout. For rated agencies, read the safe and responsive sections most closely.
Continuity and practical checks
Ask how many different care workers would come through the door in a typical week, whether the same people cover weekends, and what happens when someone is off sick. Ask whether visit times are fixed or offered as a window, and ask to see a rota in advance. Ask what training staff have for the tasks actually needed, how medicines are recorded, and who answers the telephone on a Sunday evening when a visit has not arrived.
10 home care in West Malling
- Absolute Home Care · 71-74, West Malling, Kent, ME19 6BJ
Home care · CQC Good · Run by Absolute Home Care Kent Ltd
Absolute Home Care Kent provides support at home to adults in West Malling and across the county. The people we visit include older people who need help to carry on living in their own houses, adults living with dementia, people with a...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults - Enablement at Home · Worrall House, West Malling, Kent, ME19 4AE
Home care · CQC Good · Run by Kent County Council
Here at Kent Enablement at Home, we provide home care to people living in West Malling and the surrounding areas of Kent. Our work centres on helping individuals remain in the comfort and familiarity of their own homes, with the right...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults - Topstar Healthcare · 26 Kings Hill Avenue, West Malling, Kent, ME19 4AE
Home care · Run by Topstar Healthcare Ltd
Topstar Healthcare supports people in their own homes in West Malling and across this part of Kent. We work with older people, people living with dementia, adults with a learning disability, autistic adults, people living with mental ill...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Younger Adults - Avenues South East Services (ASES) · Suite A, West Malling, Kent, ME19 6DZ
Home care · CQC Outstanding · Run by Avenues South East
We are Avenues South East, based in West Malling and providing support to adults in their own homes and in their communities across Kent. Much of our work is with adults who have learning disabilities or are autistic, and with people...
Specialisms: Older Person Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults - Royal Care Maidstone · Ground Floor, West Malling, Kent, ME19 4AE
Home care · Run by Sreevijay Ltd
Royal Care Maidstone provides care and support in people's own homes around West Malling and the surrounding part of Kent. We work with older adults, younger adults, people living with dementia, people with physical disabilities, and...
Specialisms: Older Person Care, Dementia Care, Physical Disability, Visual / Hearing Impairment, Younger Adults - S and N Care · 26 Kings Hill Avenue, West Malling, Kent, ME19 4AE
Home care · Run by S and N Care Ltd
S and N Care provides care and support in people's own homes across West Malling and the surrounding parts of Kent. We visit older people and younger adults. A call might be half an hour of help with getting up, washing, dressing and...
Specialisms: Older Person Care, Younger Adults - Henderson Health Care · Suite 104F, West Malling, Kent, ME19 4AE
Home care · Run by Henderson Health Care Limited
We provide care and support at home for people living in West Malling and across this part of Kent. Most of those we work with are younger adults, including people with a learning disability or autism and people living with a mental health...
Specialisms: Learning Disability / Autism, Mental Health, Younger Adults - Case Management · The Stables, West Malling, Kent, ME19 6DZ
Home care · CQC Good · Run by Kent Case Management Ltd
We at Kent Case Management are proud to provide dedicated home care across West Malling and the wider Kent area, supporting individuals to live safely, comfortably and independently in the place they know best: their own home. Based in the...
Specialisms: Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment - Myable Care · Regus 26, West Malling, Kent, ME19 4AE
Home care · Run by Myable Care Limited
We at Myable Care are proud to offer compassionate home care across West Malling and the wider Kent community, supporting individuals to live safely and comfortably in the place they know best — their own home. Based in the ME postcode...
Specialisms: Older Person Care, Dementia Care, Mental Health, Physical Disability, Younger Adults - Tammy J Care Services · 26 Kings Hill Avenue, West Malling, Kent, ME19 4AE
Home care · Run by Tammy J Healthcare Services Limited
We at Tammy J Care Services are proud to provide compassionate home care across West Malling and the wider Kent community, supporting individuals to live safely, comfortably, and independently in the place they know best: their own home....
Specialisms: Older Person Care, Dementia Care, Physical Disability, Younger Adults
What home care costs
| Type of care | What it costs |
|---|---|
| Hourly care visits, Kent Middle half of prices from 7 agencies. Median £32.00. | £28.50 to £39.15 an hour |
| What Kent pays Average hourly rate, October 2026. | £28.05 an hour |
| Homecare Association minimum price 2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum. | £34.42 an hour |
| Live in care, England Middle half of prices from 62 agencies. Median £1,455. | £1,250 to £1,668 a week |
Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price. Powered by Orrery Intelligence.
Inspected most recently
- Avenues South East Services (ASES), 19 November 2022, Outstanding
- Kent Case Management Ltd, 18 March 2022, Good
- Absolute Home Care Kent Limited, 18 September 2019, Good
Longest since a report
- Kent Enablement at Home, 5 September 2018, Good
- Absolute Home Care Kent Limited, 18 September 2019, Good
- Kent Case Management Ltd, 18 March 2022, Good
Frequently asked questions about home care in West Malling
How many home care agencies are there in West Malling?
West Malling has 10 CQC registered home care agencies: 1 Outstanding, 3 Good, 6 not yet rated. Counts come from the CQC register and are kept up to date as ratings change.
How much does home care cost in West Malling?
Hourly care visits, Kent: £28.50 to £39.15 an hour. Middle half of prices from 7 agencies. Median £32.00. Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.
Which home care agencies in West Malling were inspected most recently?
Avenues South East Services (ASES) (19 November 2022), Kent Case Management Ltd (18 March 2022) and Absolute Home Care Kent Limited (18 September 2019) have the most recent CQC reports.