Which providers in Hereford offer home care?

Twenty six registered providers covering Hereford are listed on this page. First Key Hereford holds an Outstanding rating from the Care Quality Commission, and thirteen others are rated Good, among them Aspire Support, Altogether Care, Mobile Care and Home Instead Senior Care. The remaining twelve are registered but not yet rated. Coverage and capacity change week by week, so open the profiles that interest you and ask each office whether it can serve your address at the times you need.

What should we ask a home care agency in Hereford before agreeing anything?

Ask how many different carers would visit in a typical month and how absence and holidays are covered. Ask how calls are timed, what happens when a carer is delayed, and how a missed visit is reported to the family. Ask who writes and reviews the care plan, whether you receive a copy, and how medication is recorded at each visit. Ask too for the latest inspection report where one has been published, and for the notice period on both sides of the contract.

What is the difference between a care home and a nursing home?

A residential care home provides accommodation with personal care, meaning help with washing, dressing, meals, mobility and medication. A nursing home offers that same personal care with a registered nurse on duty at every hour, which is what someone needs when their requirements are clinical rather than practical. Home care sits ahead of both, keeping someone in their own house while visiting support is enough to manage safely. If assessed needs grow beyond what scheduled calls can meet, the assessment should indicate which of the two settings would suit.

Can Herefordshire Council fund home care in Hereford?

It can, where a care needs assessment identifies eligible needs and a financial assessment shows the person qualifies for help with the cost. Herefordshire Council considers income and capital and may meet the full cost, part of it, or none at all, with any balance met privately. Support is frequently taken as a direct payment, allowing a household to select and manage its own agency. Ask for the agreed hours and the decision in writing so that everyone is working from the same document.

How do we arrange a care needs assessment in Hereford?

Contact the adult social care team at Herefordshire Council and describe which everyday tasks have become difficult or unsafe. The assessment is free and is not means tested, though the financial assessment that follows does examine income and savings. A GP, district nurse or hospital discharge team can refer on your behalf if that is more straightforward. If you provide unpaid care yourself, request a carer assessment at the same time, as it is a separate right with its own outcome.

How far in advance should we start looking for home care in Hereford?

Begin as soon as the need looks predictable rather than waiting for a fall or an admission to force the issue. Assessments and funding decisions take time, and agencies need notice to fit new calls into an established rota, especially the early morning and teatime slots that everyone wants. A few weeks allows you to speak to more than one provider and compare continuity as well as price. If a hospital discharge is imminent, the discharge team can put interim support in place while longer term arrangements are settled.

Home Care in Hereford

Hereford has 27 CQC registered home care agencies. 15 are rated Good, 1 Outstanding, and 11 have not yet been rated. 12 of the 27 were last inspected more than three years ago.

Source: Care Quality Commission register, kept up to date as ratings change.

Hereford at a glance

What the local numbers say about home care in Hereford, to help you judge the options below.

Hourly care visits, West Midlands: £28.30 to £32.00 an hour. Middle half of prices from 8 agencies.
People aged 75 and over: 27,500. Rising to 33,000 by 2035, up 20%
Living with dementia, aged 65 and over (estimate): 3,600. Rising to 4,600 by 2035, up 28%
People aged 85 and over: 7,400. Rising to 11,200 by 2035, up 51%
Dementia diagnosis rate: 58%. The NHS ambition is 67%.
Agencies in the borough, last 12 months: 2 opened, 1 closed. 46 registered today.
Choice of agencies: 26 within 10 miles. In a typical neighbourhood. The nearest is about 2 miles away (1.5 miles).
Compared with the rest of Herefordshire, County of: Fewer agencies. Herefordshire, County of has fewer agencies than average for the size of its older population.

Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, CQC register), published care home prices, council planning records.

What home care in Hereford involves and what to look for

Home care is delivered as a series of visits, agreed in advance and written into a care plan, rather than as continuous supervision. A typical arrangement might be a morning call to help someone wash and dress, a lunchtime visit and a call at bedtime, with the length and number adjusted as needs change.

What carers can and cannot do

Registered personal care covers help with washing, dressing, using the toilet, moving safely around the house, preparing food and prompting or administering medication. Most providers will also take on shopping, laundry and light housework where that is part of the agreed plan. Tasks needing a clinical qualification, such as changing a complex dressing or managing a feeding tube, fall to community nursing rather than to a care agency. If the assessment identifies needs of that kind, ask how the agency works alongside the district nursing team.

What the inspection picture shows

Ratings across the twenty six providers covering Hereford are worth reading carefully. First Key Hereford is rated Outstanding, and thirteen agencies hold a Good rating, including Aspire Support, Altogether Care, Mobile Care, Home Instead Senior Care and Katherine Harriet. The other twelve carry no rating at present, which usually means they have not yet had a first full inspection rather than that anything is amiss. Where a report exists, look past the summary word at what inspectors said about staffing levels, late calls and medication records, because those are the things families notice first.

Continuity matters more than the brochure

Ask how many different carers would visit in a month and what happens when the regular one is away. Ask whether the rota allows travel time between calls, since most complaints about lateness come from scheduling rather than from the carers themselves. Ask to meet the person who would carry out the initial visit, and ask how quickly the plan can be changed if a fortnight shows it is not working.

Getting an assessment and arranging the funding

The financial side is less daunting than it first appears, but it runs on its own timetable, so the earlier it is started the better.

The care needs assessment

Every adult who appears to need care and support has the right to an assessment, free of charge and irrespective of savings. Herefordshire Council carries these out and follows them with a financial assessment where funded support looks likely. The resulting plan states the hours and type of help considered necessary, which gives you a firm basis for comparing what agencies quote. An unpaid carer can request a separate carer assessment covering their own needs.

Help with the cost

If the financial assessment shows eligibility, the council may meet all or part of the cost, with any balance paid privately. Support can often be taken as a direct payment, which lets a family choose and manage the agency themselves. Care immediately after a hospital stay may be provided free for a limited period under reablement, so ask which arrangement is on offer before agreeing to anything.

Typical cost context

Agencies charge by the hour or by the visit, so the weekly total reflects how many calls are needed and how long each lasts. Evening, weekend and bank holiday rates are commonly higher, a call requiring two carers costs about double, and live in support is quoted as a weekly figure instead. Ask for the charges in writing and check the notice period for reducing or stopping visits.

27 home care in Hereford

Aspire Support · Aspire Community Hub, Hereford, Herefordshire, County of, HR1 2EA
Home care · CQC Good · Run by Thera Trust
Aspire Support is a home care agency in Hereford, supporting people in their own homes across Herefordshire. We work with older people and younger adults, including people who have a learning disability, autistic people and people living...
Specialisms: Older Person Care, Learning Disability / Autism, Physical Disability, Younger Adults
Elgar Care · 178 Widemarsh Street, Hereford, Herefordshire, County of, HR4 9HN
Home care · CQC Good · Run by Elgar Care Ltd
Elgar Care supports people in their own homes in Hereford and across the county. We work with older people, adults with a learning disability, autistic adults, people with a physical disability, people with visual or hearing impairment and...
Specialisms: Older Person Care, Learning Disability / Autism, Physical Disability, Visual / Hearing Impairment, Younger Adults
Home First · Auxilium House, Hereford, Herefordshire, County of, HR1 1LN
Home care · Run by Hoople Ltd
We are Home First, and the name says what we believe: for most people, the best place to be cared for is the place they already live. We provide care and support in people's own homes in Hereford and across the county of Herefordshire,...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Physical Disability, Visual / Hearing Impairment, Younger Adults
Joghide Home Care (Worcestershire) · Suite 2, Hereford, Herefordshire, County of, HR4 9AR
Home care · CQC Good · Run by Joghide Home Care Ltd
We are Joghide Home Care, based in Hereford and supporting people in their own homes across Herefordshire and the surrounding area. The people we work with cover a wide range. Older people and people living with dementia, adults with a...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults, Eating Disorders, Alcohol / Drug Misuse
Helping Hands · 37 & 40 Rural Enterprise Centre, Hereford, Herefordshire, County of, HR2 6FE
Home care · Run by Midshires Care Limited
Helping Hands Hereford supports people in their own homes in Hereford and the surrounding countryside. We work with older people and with younger adults, with people living with dementia, and with people who have physical disabilities....
Specialisms: Older Person Care, Dementia Care, Physical Disability, Younger Adults
Whitehall Place · Whitehall Place, Hereford, Herefordshire, County of, HR2 9LS
Home care · Run by Linic Healthcare Ltd
Whitehall Place provides care at home for people living in Hereford and the surrounding parts of Herefordshire. Most people would rather stay where they are, and our job is to make that a realistic option by supplying the support that...
Specialisms: Older Person Care, Dementia Care, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
First Key · 13 Holmer Street, Hereford, Herefordshire, County of, HR4 0HS
Home care · CQC Outstanding · Run by Salutem LD BidCo IV Limited
First Key Hereford supports people in their own homes in Hereford and across the county. We work with older people, adults with a learning disability, autistic adults, people with a physical disability, people with visual or hearing...
Specialisms: Older Person Care, Learning Disability / Autism, Physical Disability, Visual / Hearing Impairment, Younger Adults
Candela Healthcare · No. 5A, Hereford, Herefordshire, County of, HR1 2HU
Home care · Run by Candela Healthcare Ltd
We are Candela Healthcare, supporting adults in their own homes across Hereford and the surrounding county. We support older people and people living with dementia, adults with learning disabilities or autism, people living with mental...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
Katherine Harriet · 9 Broad Street, Hereford, Herefordshire, County of, HR4 9AP
Home care · CQC Good · Run by Katherine Harriet Ltd
Katherine Harriet provides care in people's own homes in Hereford and across the surrounding countryside. We support older people and younger adults, people living with dementia, adults with a learning disability or autism, people managing...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
Kemble Developments · Sigeric Business Park, Hereford, Herefordshire, County of, HR2 6BQ
Home care · CQC Good · Run by Kemble Developments Limited
Kemble Developments provides home care to people living in and around Hereford. We work with older people, adults living with dementia, people with a physical disability, those living with a visual or hearing impairment, and younger adults...
Specialisms: Older Person Care, Dementia Care, Physical Disability, Visual / Hearing Impairment, Younger Adults
Alina Homecare · Suite 4, Hereford, Herefordshire, County of, HR2 6FJ
Home care · CQC Good · Run by Alina Homecare Services Limited
We are Alina Homecare in Hereford, supporting adults in their own homes across the city and the surrounding county. We support older people, adults with learning disabilities and autistic adults, people with physical disabilities, and...
Specialisms: Older Person Care, Learning Disability / Autism, Physical Disability, Younger Adults
One Team Domiciliary · Unit 5, Hereford, Herefordshire, County of, HR4 0BU
Home care · Run by OneTeam Ltd
One Team Domiciliary provides home care across Hereford and the wider county of Herefordshire. We support older people, people living with dementia, adults with learning disabilities, autistic adults, people with physical disabilities,...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Physical Disability, Visual / Hearing Impairment, Younger Adults
Faith Home Care · 5.04, Hereford, Herefordshire, County of, HR2 6SR
Home care · CQC Good · Run by Faith Home Care Ltd
We are Faith Home Care, and we support adults in their own homes in Hereford and across Herefordshire, including the more rural parts of the county where arranging reliable visits takes proper planning. Most of our work is with older...
Specialisms: Older Person Care, Physical Disability, Visual / Hearing Impairment, Younger Adults
Altogether Care · Nestcliffe House, Hereford, Herefordshire, County of, HR4 0EL
Home care · CQC Good · Run by Miss Helen Gordon
We at Altogether Care are proud to provide compassionate home care across Hereford and the surrounding Herefordshire communities, supporting people to live well and safely in the place they know best: their own home. As a trusted home care...
Specialisms: Older Person Care, Dementia Care, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
Home Instead Senior Care · 11 Rural Enterprise Centre, Hereford, Herefordshire, County of, HR2 6FE
Home care · CQC Good · Run by Three Shires Care Limited
At Home Instead Senior Care in Hereford, we provide home care across Herefordshire for people who want to remain living in their own homes with the right support around them. We work with older adults, younger adults, and people living...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
New Hope Care · 3 Jubilee Building, Hereford, Herefordshire, County of, HR4 9BB
Home care · CQC Good · Run by New Hope Care Ltd
At New Hope Care Hereford, we provide home care to people living in Hereford and the surrounding areas of Herefordshire. Our work centres on supporting people to live well in their own homes, on their own terms, with the kind of care that...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults, Eating Disorders, Alcohol / Drug Misuse
Mobile Care · Mortimer House, Hereford, Herefordshire, County of, HR4 9TA
Home care · CQC Good · Run by Mobile Care & Domestic Services Ltd
Mobile Care provides support to people in their own homes across Hereford and the surrounding county. This is a largely rural area and that shapes how we work. Distances are real and some of the people we visit see very few others in a...
Specialisms: Older Person Care, Dementia Care, Mental Health, Physical Disability, Younger Adults, Alcohol / Drug Misuse
Agincare UK : The Rose Garden · The Rose Garden, Hereford, Herefordshire, County of, HR1 2TR
Home care · Run by Agincare UK Limited
Here at The Rose Garden in Hereford, we provide home care support to people across Herefordshire who want to live as independently as possible in the comfort of their own homes. We are part of the wider Agincare family, a well established...
Specialisms: Older Person Care, Dementia Care, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
Smithridge Homecare and Worcester · Jubilee Offices, Hereford, Herefordshire, County of, HR4 9NS
Home care · Run by Smithridge Homecare Ltd
We at Smithridge Homecare Hereford and Worcester are proud to offer compassionate home care across Hereford and the wider Herefordshire community. As a dedicated home care agency, we bring professional support directly into the comfort and...
Specialisms: Older Person Care, Dementia Care, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
H.M. Care Agency · 172 Ross Road, Hereford, Herefordshire, County of, HR2 7PH
Home care · CQC Good · Run by Mrs Helen May
At H.M. Care Agency, we provide home care to people living in Hereford and the surrounding areas of Herefordshire. We come to you, supporting you in the place that matters most, your own home, where you feel comfortable and where your...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment
My Health Care Support · Suite 4, Hereford, Herefordshire, County of, HR4 9AP
Home care · Run by My Health Care Support Ltd
At My Health Care Support, we provide home care across Hereford and the wider Herefordshire area, supporting people to live comfortably and independently in the places they know best. We believe that receiving care at home should feel...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults, Eating Disorders
Here4Care Office · Unit 4 Knockerhill Farm, Hereford, Herefordshire, County of, HR2 8BP
Home care · CQC Good · Run by Here4Care Ltd
We at Here4Care are a home care agency proudly supporting individuals across Hereford and the wider Herefordshire community, delivering compassionate personal care in the place people cherish most, their own home. Based in the heart of...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment
Quality Care @ Home · Suite 4B, Hereford, Herefordshire, County of, HR2 6JT
Home care · CQC Good · Run by Mrs Kelly Marie Murray
Quality Care @ Home provides care and support to people in their own homes in Hereford and across Herefordshire. We work with older people and younger adults, including people living with dementia or with mental ill health, people with a...
Specialisms: Older Person Care, Dementia Care, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
ULTICare · Marshall Business Centre, Hereford, Herefordshire, County of, HR4 9NS
Home care · Run by ULTICare Limited
We at ULTICare are proud to provide compassionate home care across Hereford and the wider Herefordshire area, supporting people to live safely and comfortably in the place they know best: their own home. Based in the heart of Hereford, our...
Specialisms: Older Person Care, Dementia Care, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
MK Executive Care Services · Unit 05, Hereford, Herefordshire, County of, HR2 6FE
Home care · Run by MK Executive Care Services LTD
We at MK Executive Care (Hereford) are proud to provide compassionate home care across Hereford and the surrounding Herefordshire communities, supporting people to live safely and comfortably in the place they know best: their own home....
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Younger Adults
Hereford · Suite 5, Hereford, Herefordshire, County of, HR2 6DR
Home care · Run by Healthycheck Ltd
We at Hereford are proud to provide compassionate home care across the historic city of Hereford and the surrounding Herefordshire countryside, supporting people who wish to remain in the comfort and familiarity of their own homes....
Specialisms: Older Person Care, Dementia Care, Physical Disability, Younger Adults
Aspire Support · Aspire Community Hub, Hereford, Herefordshire, County of, HR1 2EA
Home care · CQC Good · Run by Aspire Living Limited
We at Aspire Support are proud to provide compassionate home care across Hereford and the wider Herefordshire community, helping people of all ages live well in the place they know and love best: their own home. Operating throughout the HR...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults, Eating Disorders, Alcohol / Drug Misuse

What home care costs

Type of care	What it costs
Hourly care visits, West Midlands Middle half of prices from 8 agencies. Median £32.00. Shown for West Midlands because too few Herefordshire, County of agencies publish a rate.	£28.30 to £32.00 an hour
What Herefordshire, County of pays Average hourly rate, October 2026.	£27.78 an hour
Homecare Association minimum price 2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.	£34.42 an hour
Live in care, England Middle half of prices from 62 agencies. Median £1,455.	£1,250 to £1,668 a week

Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price. Powered by Orrery Intelligence.

Inspected most recently

Elgar Care Ltd, 5 August 2026, Good
Faith Home Care Limited, 6 July 2026, Good
Altogether Care, 2 July 2026, Good

Longest since a report

New Hope Care Hereford, 29 June 2018, Good
Mobile Care, 26 March 2019, Good
H.M. Care Agency, 6 June 2019, Good

Frequently asked questions about home care in Hereford

How many home care agencies are there in Hereford?

Hereford has 27 CQC registered home care agencies: 1 Outstanding, 15 Good, 11 not yet rated. Counts come from the CQC register and are kept up to date as ratings change.

How much does home care cost in Hereford?

Hourly care visits, West Midlands: £28.30 to £32.00 an hour. Middle half of prices from 8 agencies. Median £32.00. Shown for West Midlands because too few Herefordshire, County of agencies publish a rate. Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.

Which home care agencies in Hereford were inspected most recently?

Elgar Care Ltd (5 August 2026), Faith Home Care Limited (6 July 2026) and Altogether Care (2 July 2026) have the most recent CQC reports.