Kent Street

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About Us

We at Kent Street are proud to provide compassionate home care across Kendal and the surrounding communities of Westmorland and Furness, supporting older people and adults of all ages to live well and safely in the place they know best: their own home.

Based in the heart of the Lake District, our team serves individuals and families throughout the LA postcode area, bringing dependable, personalised support directly to the doorstep. Because our care takes place in your own familiar surroundings, there is no need to adjust to a new environment or leave behind treasured routines, neighbours, or pets. Whether you live in a town centre flat, a village cottage, or a rural home tucked into the Cumbrian hillsides, our carers travel to you, fitting our support gently around the rhythm of your daily life.

Our specialisms reflect the diverse needs of the communities we serve. We support older people who wish to remain independent at home, as well as younger adults navigating their own care journeys. For those living with dementia, our approach is patient, consistent, and centred on preserving dignity and familiar routines that provide comfort and reassurance. We also support individuals experiencing mental health challenges, offering steady, respectful companionship alongside practical help. For people with physical disabilities or visual and hearing impairments, we adapt our communication and assistance to suit each person's preferences, ensuring that independence is always encouraged and never overlooked.

In practice, this means our care plans are built around the individual, not the other way around. From help with personal care, medication prompts, and meal preparation, to companionship, mobility support, and assistance getting out into the local community, we work closely with families to shape support that genuinely reflects what matters most. We understand that inviting a carer into a loved one's home is a significant step, and we take that trust seriously.

Our most recent CQC inspection in January 2024 rated us Requires Improvement overall, with Good ratings across the Effective, Caring, and Responsive domains, and Requires Improvement in Safe and Well led. We want to be open with families about this. The Good ratings reflect what our clients tell us every day: that our carers are kind, attentive, and responsive to changing needs. At the same time, we are actively working on the areas the inspectors highlighted, strengthening our safety practices and leadership so that every part of what we do matches the warmth and quality of the care itself. We believe honesty about where we are, and where we are heading, is essential to building trust.

If you are exploring home care options in Kendal for yourself or someone you love, we would be delighted to hear from you. A friendly conversation costs nothing, and it can be the first reassuring step toward finding support that feels right. Please get in touch to learn more about how we can help your family.

Common questions about Kent Street

Where is Kent Street located?

Kent Street is a home care agency based in Kendal, Westmorland and Furness (LA9 4HW), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Kent Street provide?

Kent Street is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.

What is Kent Street's CQC rating?

Kent Street is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 5 January 2024. You can read the full CQC report from the link on this page.

Does Kent Street provide dementia care?

Yes. Kent Street supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Coverage Area

Within 10 miles of Kendal

This agency provides care within approximately 10 miles of their Kendal office. Radius is approximate — claim to update

Contact Kent Street

Phone the agency directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 5 January 2024
  • Report published: 5 January 2024

Overall: Requires Improvement

  • Safe: Requires Improvement
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Requires Improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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