Which home care agencies in Wells does this page cover?

It lists twenty six home care providers registered with the Care Quality Commission to deliver care in people's own homes in and around Wells. Each entry shows the provider's current rating, where one has been given, and links through to a fuller profile. Some newer agencies appear without a rating because they have not yet been inspected. Open the profiles that interest you to see what the inspectors recorded about each service.

What should we ask an agency before agreeing to anything?

Ask how many different carers would visit in a typical fortnight and how continuity is protected when someone is away. Ask how long each visit really lasts, whether travel time is counted within it, and what happens if a carer is running late. Check how the agency supervises its staff, how care plans are reviewed and who to ring outside office hours. Ask finally how complaints have been handled in the past year and what changed as a result.

What is the difference between home care, a care home and a nursing home?

Home care brings paid carers into a person's own house for visits of an agreed length, leaving them in their own surroundings. A residential care home provides accommodation with personal care delivered around the clock by care staff. A nursing home offers that same accommodation with registered nurses on site for clinical needs. Many families start with home care and move to residential care only when the level of support needed makes it impractical to stay at home.

Can Somerset Council fund home care in Wells?

It can, where a person meets both the care needs test and the financial test. The care needs assessment establishes what support is required, and a financial assessment of income and capital then decides what the person contributes towards the cost. Somerset Council is the authority responsible for both assessments and for arranging funded support for those who qualify. Ask whether any funding could be paid as a direct payment, which would let you choose the agency yourself.

How do we arrange a care needs assessment?

Contact the adult social care team at Somerset Council and ask for an assessment of care and support needs. The person themselves can ask, a relative can ask on their behalf with agreement, or a hospital discharge team can make the referral. The assessment is free and savings do not affect the right to have one. Keep the written outcome, as it sets out clearly what support has been judged necessary.

How far ahead should we start looking?

Earlier than feels necessary, because good agencies are not always able to take on a new package at short notice. Cover at popular times, particularly early mornings and evenings, is often the hardest to arrange. Starting the conversation before help becomes urgent gives you time to meet more than one provider. It also lets your relative have a say in who comes into their home, which matters a great deal to how well the arrangement works.

Home Care in Wells

Wells has 26 CQC registered home care agencies. 10 are rated Good, 1 Outstanding, 4 Requires improvement, 1 Inadequate, and 10 have not yet been rated. 13 of the 26 were last inspected more than three years ago.

Source: Care Quality Commission register, kept up to date as ratings change.

Wells at a glance

What the local numbers say about home care in Wells, to help you judge the options below.

Hourly care visits, Kent: £28.50 to £39.15 an hour. Middle half of prices from 7 agencies.
People aged 75 and over: 13,300. Rising to 15,500 by 2035, up 17%
Living with dementia, aged 65 and over (estimate): 1,800. Rising to 2,300 by 2035, up 28%
People aged 85 and over: 4,000. Rising to 6,000 by 2035, up 52%
Dementia diagnosis rate: 69%. The NHS ambition is 67%. Kent as a whole is 62%.
Agencies in the borough, last 12 months: 0 opened, 2 closed. 20 registered today.
Choice of agencies: 41 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.7 miles).
Compared with the rest of Kent: Fewer agencies. Tunbridge Wells has fewer agencies than average for the size of its older population.

Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, CQC register), published care home prices, council planning records.

What home care in Wells involves and what to look for

Home care covers everything from a single short visit each morning to several calls a day, and occasionally live in support. Because the work happens in someone's own house, continuity and reliability matter more than almost anything else, and they are the hardest things to judge from a brochure.

Deciding what support is actually needed

Begin with the practical detail: what time of day help is needed, how long each visit should last, and what it has to cover. Personal care, help with medication, meal preparation, shopping and companionship are all common, but agencies vary in how they handle memory loss, moving and handling, or someone who is reluctant to accept help at first. Ask how many different carers would normally attend, since a rotating cast unsettles most people. Ask also what happens when a regular carer is on leave or off sick.

Judging an agency on its inspection record

Each rating rests on five judgements, covering whether a service is safe, effective, caring, responsive and well led. One agency on this list has been judged Outstanding and eleven are rated Good, while eleven have not yet been rated at all, which is common for newer registrations and not in itself a warning sign. Where a service sits at Requires Improvement or Inadequate, read what inspectors actually found, then ask the manager directly what has changed since the visit. Check the inspection date as well, because a service can look quite different a year or two on.

Getting an assessment and sorting out the funding

Care at home is charged by the hour or by the visit, so the sums are easier to follow than residential fees, though the funding route is much the same.

Asking for a care needs assessment

Anyone who appears to need care and support can request an assessment, whatever their savings, and there is no charge for it. It looks at personal care, mobility, nutrition, memory, medication and the risks of managing alone, and ends in a written record of the support required. Somerset Council Adult Social Care carries out that assessment and the financial assessment that decides what public funding contributes. Where funding is agreed, ask whether it would come as a direct payment, since that usually gives a family more say over which agency is used.

What the hourly rate covers

Agencies set their own rates, which reflect the time of day, the length of each visit, the skills required and whether weekends or bank holidays are involved. Ask for the rate in writing, ask what the minimum visit length is and ask how travel time between calls is treated. Check how changes are handled if needs increase or decrease, and what notice either side has to give. Ask too what the agency does if a carer cannot reach the house, because that answer tells you a great deal about how it is run. Where the council is contributing, check whether its rate covers the full hourly charge or whether a difference would be left for the family to meet.

26 home care in Wells

Welcome Support · Pantiles Chambers, Tunbridge Wells, Kent, TN1 1XP
Home care · CQC Good · Run by Welcome Support Services Ltd
We at Welcome Support are proud to provide compassionate home care across Tunbridge Wells and the surrounding areas of Kent, helping people live well and safely in the place they love most: their own home. Based in the TN postcode area, we...
Specialisms: Older Person Care, Learning Disability / Autism, Physical Disability, Younger Adults
Mrs Lynne Weatherly · 10 Brooklands, Tunbridge Wells, Kent, TN2 3AD
Home care · CQC Good · Run by Mrs Lynne Weatherly
We at Mrs Lynne Weatherly are proud to provide trusted home care across Tunbridge Wells and the surrounding Kent community, supporting people to live well and safely in the place they know best: their own home. Operating throughout the TN...
Specialisms: Older Person Care, Learning Disability / Autism, Younger Adults
Everycare West · 86 London Road, Tunbridge Wells, Kent, TN4 0PP
Home care · CQC Inadequate · Run by Everycare West Kent Limited
Everycare West Kent provides care in people's own homes in Tunbridge Wells and the surrounding towns and villages. We support older people, younger adults, people living with dementia, people managing mental health conditions, people with...
Specialisms: Older Person Care, Dementia Care, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
Luna 3-6-5 Healthcare Services · Melbourne House Business Centre, Wells, Somerset, BA5 2PJ
Home care · CQC Requires improvement · Run by Luna 3-6-5 Healthcare Services Ltd
We at Luna 3-6-5 Healthcare are a home care provider based in the historic city of Wells, Somerset, supporting people to live well and safely in the comfort of their own homes across the BA postcode area and the wider South West. Operating...
Specialisms: Older Person Care, Younger Adults
Savannah Home Care · Office 12, Wells, Somerset, BA5 1JJ
Home care · Run by Savannah Home Care Services Ltd
We at Savannah Home Care Somerset are proud to provide compassionate home care across Wells and the surrounding communities, supporting people to live well and safely in the place they love most: their own home. As a dedicated home care...
Specialisms: Older Person Care, Learning Disability / Autism, Younger Adults
In Caring Hands · Mendip Court, Wells, Somerset, BA5 3DG
Home care · CQC Requires improvement · Run by In Caring Hands Limited
Here at In Caring Hands Wells, we provide home care to people living in Wells and the surrounding areas of Somerset. Our work centres on helping people remain in their own homes, in familiar surroundings, with as much independence as...
Specialisms: Older Person Care, Learning Disability / Autism, Physical Disability, Visual / Hearing Impairment, Younger Adults
Affinity Trust - South West · Mendip Court, Wells, Somerset, BA5 3DG
Home care · Run by Affinity Trust
At Affinity Trust South West, we provide home care support to people living in Wells and the surrounding Somerset area. We work with a wide range of individuals, including older people, younger adults, and those living with a learning...
Specialisms: Older Person Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
Mendip Care · Office 9, Wells, Somerset, BA5 1JJ
Home care · CQC Good · Run by Mendip Care Ltd
We at Mendip Care are proud to provide compassionate home care across Wells and the surrounding Somerset communities, supporting older people and adults with a range of needs to live well in the place they know best: their own home....
Specialisms: Older Person Care, Dementia Care, Physical Disability, Visual / Hearing Impairment
Care at Home Services (South East) – Tonbridge, and South West · Unit A, Tunbridge Wells, Kent, TN2 3FX
Home care · CQC Good · Run by Care at Home Services (South East) Limited
We are a home care agency working across Tonbridge, Tunbridge Wells and the south west of Kent. All of our support takes place in people's own homes, which for most people is where they would rather be and where they feel most themselves....
Specialisms: Older Person Care, Dementia Care, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
TerraBlu Homecare · 9 Calverley Park Crescent, Tunbridge Wells, Kent, TN1 2NB
Home care · CQC Requires improvement · Run by Terrablu Limited
TerraBlu Homecare provides support at home for people in Tunbridge Wells and the surrounding part of Kent. The people we visit include older people, many of them living with dementia, as well as younger adults, people with a learning...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Younger Adults
Helping Hands · 42 Monson Road, Tunbridge Wells, Kent, TN1 1LU
Home care · CQC Good · Run by Midshires Care Limited
We provide care at home in Tunbridge Wells and the surrounding part of Kent. The people we support include older people and younger adults, people living with dementia, adults with learning disabilities, autistic people, people with mental...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
Aspens Supported Living & Outreach · Cornford Lane, Tunbridge Wells, Kent, TN2 4QU
Home care · Run by Aspens Charities
We provide supported living and outreach across Kent for adults with learning disabilities and autistic people, including younger adults and older people. Supported living means the house or flat belongs to the person rather than to us. We...
Specialisms: Older Person Care, Learning Disability / Autism, Younger Adults
Visiting Angels Southwest Kent · Unit 14, Tunbridge Wells, East Sussex, TN3 9JA
Home care · Run by Tunbridge Wells Care Ltd
Visiting Angels Southwest Kent and East Sussex provides care and support in people's own homes across Tunbridge Wells and the surrounding parts of Kent and East Sussex. We visit older people and younger adults. Support may cover personal...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Younger Adults
Home Instead, Sevenoaks & Edenbridge · 1 The Long Barn, Tunbridge Wells, Kent, TN2 4RF
Home care · CQC Outstanding · Run by Kishi Care Ltd
We provide care at home across Tunbridge Wells, Sevenoaks and Edenbridge, and into the villages around them. Our work is with people who would rather stay in their own homes, and with families who want to know that the person they love is...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
Ddee Consulting UK · Bath Road, Wells, Somerset, BA5 3DG
Home care · CQC Good · Run by Ddee Consulting UK Limited
We provide care at home in Wells and the surrounding parts of Somerset. Those we support include older adults, people living with dementia, adults with learning disabilities and autistic adults, people with physical disabilities, and...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Physical Disability, Younger Adults
Akwaaba Care Services Recruitment · Pluto House, Tunbridge Wells, Kent, TN1 1DJ
Home care · Run by Akwaaba Care Services Recruitment Limited
We at Akwaaba Care Recruitment are proud to offer compassionate home care across Tunbridge Wells and the surrounding Kent community, supporting individuals to live safely and comfortably in the place they know best: their own home....
Specialisms: Older Person Care, Dementia Care, Mental Health, Physical Disability, Younger Adults
CS Hub · Pluto House, Tunbridge Wells, Kent, TN1 1DJ
Home care · Run by CS Hub Limited
CS Hub provides support in people's own homes in Tunbridge Wells and the surrounding part of Kent. We work with adults with learning disabilities and autistic adults, people with mental health needs, people with physical disabilities,...
Specialisms: Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults, Eating Disorders
Braeburn Care · Pluto House, Tunbridge Wells, Kent, TN1 1DJ
Home care · Run by Braeburn Care Ltd
We at Braeburn Care are proud to offer compassionate home care across Tunbridge Wells and the surrounding areas of Kent, supporting older people and younger adults to live well within the comfort and familiarity of their own homes. As a...
Specialisms: Older Person Care, Physical Disability, Younger Adults
Caremark, Tonbridge and Malling · Office 3, Tunbridge Wells, Kent, TN2 3DH
Home care · CQC Requires improvement · Run by Sorg Limited
We are Caremark covering Tunbridge Wells, Tonbridge and Malling, supporting people in their own homes across this part of Kent. We support older people and people living with dementia, adults with a learning disability and autistic adults,...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
Your Life · The Dairy, Tunbridge Wells, Kent, TN4 9FJ
Home care · CQC Good · Run by Yourlife Management Services Limited
We at Your Life (Tunbridge Wells) are proud to offer compassionate home care across the Tunbridge Wells area, supporting people to live well and safely in the place they know best: their own home. Based in the heart of Tunbridge Wells in...
Specialisms: Older Person Care, Dementia Care, Physical Disability, Visual / Hearing Impairment, Younger Adults
Ideal Care Services · Room B, Tunbridge Wells, Kent, TN1 1UL
Home care · CQC Good · Run by Ideal Care Services Limited
We at Ideal Care are proud to provide compassionate home care across Tunbridge Wells and the wider Kent area, supporting people to live well and safely in the place they know best: their own home. Operating throughout the TN postcode...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Younger Adults
Audley Care - Audley Care Willicombe Park · Willicombe House, Tunbridge Wells, Kent, TN2 3UU
Home care · CQC Good · Run by Audley Willicombe Limited
Audley Care at Willicombe Park supports people in and around Tunbridge Wells in their own homes. Our work covers a wide range of needs, and we plan each person's support around their own routines rather than around a standard schedule. We...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults, Eating Disorders, Alcohol / Drug Misuse
Gravity Care Services · 8 Mill Street, Wells, Somerset, BA5 2AS
Home care · Run by Gravity Care Services Ltd
Gravity Care in Somerset supports people in their own homes in Wells and across the surrounding area. We work with older people, adults with a learning disability, autistic adults and younger adults. A good deal of our work is less about...
Specialisms: Older Person Care, Learning Disability / Autism, Younger Adults
Sylvian Care Tonbridge & Royal · Regus - Pluto House, Tunbridge Wells, Kent, TN1 1DJ
Home care · Run by Majestic Cedar Ltd
We provide care at home around Tonbridge and Tunbridge Wells, visiting people in their own houses so that daily life can carry on in familiar surroundings. What our visits involve depends entirely on the person, which is why we start with...
Specialisms: Older Person Care, Dementia Care, Physical Disability, Younger Adults
Amora Care - Main Office · Unit B1, Tunbridge Wells, Kent, TN3 0AQ
Home care · Run by Amora Care Limited
Amora Care supports people in their own homes in Tunbridge Wells and across the surrounding parts of Kent. We work with older people and younger adults, with people living with dementia and with people who have physical disabilities. Home...
Specialisms: Older Person Care, Dementia Care, Physical Disability, Younger Adults
Domus Live-in Care · Oak House, Tunbridge Wells, Kent, TN2 3FX
Home care · CQC Good · Run by Domus Live-in Care Limited
Domus arranges care at home in Tunbridge Wells and across Kent, including live in support where a carer stays in the house with you. For many of the families who come to us, that is the alternative to a move nobody really wants, and with...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults, Alcohol / Drug Misuse

What home care costs

Type of care	What it costs
Hourly care visits, Kent Middle half of prices from 7 agencies. Median £32.00.	£28.50 to £39.15 an hour
What Kent pays Average hourly rate, October 2026.	£28.05 an hour
Homecare Association minimum price 2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.	£34.42 an hour
Live in care, England Middle half of prices from 62 agencies. Median £1,455.	£1,250 to £1,668 a week

Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price. Powered by Orrery Intelligence.

Inspected most recently

Your Life (Tunbridge Wells), 24 September 2026, Good
In Caring Hands Wells, 14 September 2026, Requires improvement
Caremark Tunbridge Wells, Tonbridge and Malling, 13 August 2026, Requires improvement

Longest since a report

TerraBlu Homecare, 30 December 2017, Requires improvement
Mrs Lynne Weatherly, 13 July 2019, Good
Everycare West Kent, 10 January 2020, Inadequate

Frequently asked questions about home care in Wells

How many home care agencies are there in Wells?

Wells has 26 CQC registered home care agencies: 1 Outstanding, 10 Good, 4 Requires improvement, 1 Inadequate, 10 not yet rated. Counts come from the CQC register and are kept up to date as ratings change.

How much does home care cost in Wells?

Hourly care visits, Kent: £28.50 to £39.15 an hour. Middle half of prices from 7 agencies. Median £32.00. Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.

Which home care agencies in Wells were inspected most recently?

Your Life (Tunbridge Wells) (24 September 2026), In Caring Hands Wells (14 September 2026) and Caremark Tunbridge Wells, Tonbridge and Malling (13 August 2026) have the most recent CQC reports.

Local care news in Somerset

New 20 bed care home registered with CQC in Somerset: St Georges Care Home (5 November 2026)

More local care news for Somerset