Ideal Care Services
Ideal Care Services is a home care agency in Tunbridge Wells, Kent (TN1 1UL). It holds a CQC rating of Good.
About Ideal Care Services
We at Ideal Care are proud to provide compassionate home care across Tunbridge Wells and the wider Kent area, supporting people to live well and safely in the place they know best: their own home. Operating throughout the TN postcode region, our team travels to households across Tunbridge Wells and its surrounding villages, bringing personalised support directly to your doorstep. Home care allows the familiar rhythms of daily life to continue uninterrupted, whether that means enjoying morning tea in a favourite armchair, tending to a beloved garden, or remaining close to neighbours and community. We work sensitively within each person's home environment, respecting routines, preferences, and the small details that make a house a home. Our care specialisms reflect the breadth of needs we are equipped to meet. For older people, we offer thoughtful assistance with everyday tasks such as personal care, medication support, meal preparation, and companionship, all delivered in a manner that upholds dignity and independence. For those living with dementia, our approach is patient and person centred, focusing on familiar routines, gentle reassurance, and creating calm, predictable moments that help ease anxiety for both the individual and their loved ones. We also support adults with learning disabilities and autism, working alongside individuals and families to promote choice, confidence, and meaningful daily living. Our mental health support is delivered with understanding and consistency, recognising that recovery and wellbeing are deeply personal journeys. For people with physical disabilities, we provide practical, respectful assistance that enables greater freedom and comfort at home. Younger adults who require care are supported in ways that reflect their age, aspirations, and lifestyle, ensuring that care never overshadows the person receiving it. In practice, this means families can expect a consistent, well briefed team who take the time to understand each person as an individual. We listen carefully to what matters most, whether that is a preferred morning routine, a favourite meal, or the way someone likes their cup of tea. Care plans are shaped around the person, not the other way around, and we communicate openly with relatives so that everyone feels informed and involved. Our commitment to quality is reflected in our CQC overall rating of Good, awarded following inspection in August 2022. We achieved a Good rating across all five key areas assessed by the Care Quality Commission: Safe, Effective, Caring, Responsive, and Well led. For families, this independent recognition offers reassurance that the care provided meets nationally recognised standards, that our team is properly supported and trained, and that the wellbeing of those we care for sits at the heart of everything we do. Choosing home care is a significant decision, and we understand the weight that comes with it. If you are exploring options for yourself or a family member in Tunbridge Wells or the wider Kent area, we warmly invite you to get in touch. We are here to listen, to answer your questions without pressure, and to help you find a way forward that feels right for your loved one and your family.
Care provided at Ideal Care Services
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 31 August 2022
Read the full inspection report on the CQC website.
How Ideal Care Services - Kent compares in Tunbridge Wells
Measured against the 21 home care agencies registered in Tunbridge Wells.
- CQC rating
- Good. 11 of the 21 agencies (52%) are rated Good or Outstanding. Across Kent the figure is 42%.
- Latest report
- 31 August 2022. 7 of the 21 agencies have published a newer inspection report since.
- Registered
- October 2024. One of the newer agencies in the area. Only 1 of the 21 has registered more recently.
- Provider
- One service. Ideal Care Services Limited runs this agency only.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered home care agencies in Tunbridge Wells.
The local picture: Tunbridge Wells
What the numbers say about home care in Tunbridge Wells, in Kent.
What home care costs
| Type of care | What it costs |
|---|---|
| Hourly care visits, Kent | £28.50 to £39.15 an hour (Middle half of prices from 7 agencies. Median £32.00.) |
| What Kent pays | £28.05 an hour (Average hourly rate, October 2026.) |
| Homecare Association minimum price | £34.42 an hour (2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.) |
| Live in care, England | £1,250 to £1,668 a week (Middle half of prices from 62 agencies. Median £1,455.) |
Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.
- People aged 75 and over: 13,300. Rising to 15,500 by 2035, up 17%
- People aged 85 and over: 4,000. Rising to 6,000 by 2035, up 52%
- Living with dementia, aged 65 and over (estimate): 1,800. Rising to 2,300 by 2035, up 28%
- Dementia diagnosis rate: 69%. The NHS ambition is 67%. Kent as a whole is 62%.
- Agencies in the borough, last 12 months: 0 opened, 2 closed. 20 registered today.
- Choice of agencies: 41 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.7 miles).
- Compared with the rest of Kent: Fewer agencies. Tunbridge Wells has fewer agencies than average for the size of its older population.
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published home care rates, Homecare Association.
Good to know about Ideal Care Services - Kent
Facts from public registers, and what the agency has told us.
- Registered with CQC
- 2 October 2024, so 2 years.
- Run by
- Ideal Care Services Limited, which runs this service only.
- Service type
- Personal care in people's own homes (domiciliary care).
- Where it covers
- Not yet confirmed by the agency. Check that your postcode is covered before you rely on it.
- Live in, overnight and 24 hour care
- Not yet confirmed. The agency can add these when it claims its profile.
Sources: CQC register and the agency's own entries. Anything marked not yet confirmed is shown as unknown rather than guessed.
Common questions about Ideal Care Services
Where is Ideal Care Services located?
Ideal Care Services is a home care agency based in Tunbridge Wells, Kent (TN1 1UL), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Ideal Care Services provide?
Ideal Care Services is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Younger adults care. The full list of services is shown on this page.
What is Ideal Care Services's CQC rating?
Ideal Care Services is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 31 August 2022. You can read the full CQC report from the link on this page.
Does Ideal Care Services provide dementia care?
Yes. Ideal Care Services supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Ideal Care Services
Can they support someone living with dementia at home?
Yes. Yes. Ideal Care Services - Kent is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Ideal Care Services - Kent covers roughly 10 miles from Tunbridge Wells.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
Ideal Care Services - Kent has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from Ideal Care Services - Kent. Actual fees depend on the room, the level of care and how it is funded.
Explore more
More home care in Tunbridge Wells
- Affinity Trust - Domiciliary Care Agency South East, Bedford and Northamptonshire — CQC Good
- Avengers Prime Care — CQC Good
- AZ Caring Services — CQC Good
- Beech Tree Total Care — CQC Good
- Bluebird Care — CQC Good
- Care — CQC Good
Browse all home care in Tunbridge Wells.