Home Care in Street
Street has 11 CQC registered home care agencies. 9 are rated Good, and 2 have not yet been rated. 6 of the 11 were last inspected more than three years ago.
Source: Care Quality Commission register, kept up to date as ratings change.
Street at a glance
What the local numbers say about home care in Street, to help you judge the options below.
- Hourly care visits, England: £25.00 to £34.90 an hour. Middle half of prices from 102 agencies.
- People aged 75 and over: 58,300. Rising to 68,700 by 2035, up 18%
- Living with dementia, aged 65 and over (estimate): 7,500. Rising to 9,300 by 2035, up 24%
- People aged 85 and over: 14,200. Rising to 20,600 by 2035, up 44%
- Dementia diagnosis rate: 71%. The NHS ambition is 67%.
- Agencies in the borough, last 12 months: 3 opened, 4 closed. 54 registered today.
- Choice of agencies: 44 within 10 miles. In a typical neighbourhood. The nearest is about 1 miles away (1.1 miles).
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, CQC register), published care home prices, council planning records.
What home care in Street involves and what to look for
Home care means carers coming to a person's own home at agreed times rather than that person moving anywhere. It might be a single morning call to help with washing, dressing and medication, or four visits spread across the day, and it usually works alongside what family already do rather than replacing it. What it does not provide is someone on the premises through the night, unless a live in or waking night arrangement is agreed separately. Being clear about that shapes which of the eleven agencies listed here are worth approaching.
What the inspection ratings show
Every agency on this page is registered with the Care Quality Commission. Nine are rated Good, among them New Vision Care Services, Eternity Care Ltd, Orchard Home Care Services Limited, Humanicare Limited, Medsolve (UK) Limited and TLC Community Services Limited. Two, including Easton Care Ltd, have not yet been rated, which in domiciliary care usually means the agency registered recently rather than anything more than that. A rating summarises five separate judgements about safety, effectiveness, care, responsiveness and leadership, and the published report sets out the reasoning behind each. For an agency without a report yet, ask the manager how staff are recruited, trained and supervised, and what checks the agency runs on its own performance.
The questions that separate one agency from another
Ask how many different carers would visit across a fortnight and whether you are told in advance who is coming, because continuity is what most families end up valuing above everything else. Ask what happens when a carer is off sick and how quickly cover is arranged. Ask how late a call can run before someone rings to explain, how medication is recorded, and how a concern is raised and answered. Ask, too, how far the agency travels, since coverage in a smaller area can be the deciding factor.
Getting an assessment and funding care at home in Street
Two assessments determine what a care package contains and who pays for it. Neither is instant, so both are better started before the need turns urgent.
Requesting a care needs assessment
A care needs assessment is free and open to anyone who appears to need care and support, with no savings test to qualify. Somerset Council is the authority that carries out the assessment for people living in Street and decides which needs are eligible for funded support. The assessor works through washing, dressing, meals, medication, mobility and safety at home, and asks what the person wants their day to look like, then records the eligible needs in writing. Keep that record, because the hours and tasks in any package come from it, and an unpaid carer can request a separate carer's assessment of their own.
What care at home costs
A financial assessment then considers income, savings and property to establish the person's contribution. Where the council funds a package, it pays up to the rate it has set for the assessed level of need, and anyone arranging care privately contracts with the agency directly. Agencies serving Street generally charge an hourly rate, often higher at evenings, weekends and bank holidays, with short calls sometimes subject to a minimum charge. Ask for the rates in writing, along with whether travel time is charged, what happens if a visit overruns, and how much notice is needed to change or cancel a call.
11 home care in Street
- Medsolve (UK) · 172 a/b, Chester Le Street, County Durham, DH3 3AZ
Home care · CQC Good · Run by Medsolve (UK) Limited
We provide care at home in Chester le Street and the surrounding part of County Durham. The people we support include older people and younger adults, people living with dementia, adults with learning disabilities, autistic people, people...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults - Easton Care · 9a, Chester Le Street, County Durham, DH2 1AN
Home care · Run by Easton Care Ltd
Easton Care provides care and support in people's own homes and in the community across Chester Le Street and the surrounding parts of County Durham. We work with older people and with younger adults, including adults who have learning...
Specialisms: Older Person Care, Learning Disability / Autism, Physical Disability, Younger Adults - New Vision Care Services · 3 Middle Chare, Chester Le Street, County Durham, DH3 3QD
Home care · CQC Good · Run by New Vision Care Services Limited
Here at New Vision Care, we are proud to serve the community of Chester Le Street and the wider County Durham area, providing high quality home care that supports people to live well in their own homes, on their own terms. We work with a...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults - Baobab Social Care · 74a, Street, Somerset, BA16 0EN
Home care · Run by Baobab Social Care Ltd
Baobab Social Care supports people in their own homes in Street and across Somerset. We are a home care agency, and our work is built around what somebody wants their ordinary day to look like. The people we support are varied. Older...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults - Office NE · 1 Holmlands Park, Chester Le Street, County Durham, DH3 3PJ
Home care · CQC Good · Run by Possibilities North East Limited
We at Office NE are proud to provide compassionate home care across Chester Le Street and the wider County Durham community, supporting people to live well and safely in the place they know best: their own home. As a trusted home care...
Specialisms: Older Person Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults - Humanicare · Arthurs Court Care Home, Street, Somerset, BA16 0JJ
Home care · CQC Good · Run by Humanicare Limited
Humanicare provides care and support to people in their own homes in Street and across Somerset. We work with older people, people living with dementia, people with physical disabilities and people with sight or hearing loss. Most people...
Specialisms: Older Person Care, Dementia Care, Physical Disability, Visual / Hearing Impairment - TLC Community Services · 2 Front Street, Chester Le Street, County Durham, DH7 6DJ
Home care · CQC Good · Run by TLC Community Services Limited
We are TLC Community, providing care to people in their own homes across Chester le Street and the wider County Durham area. We support older people and younger adults, people living with dementia or a mental health condition, people with...
Specialisms: Older Person Care, Dementia Care, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults - Eternity Care · Unit 2, Chester Le Street, Gateshead, DH3 2PG
Home care · CQC Good · Run by Eternity Care Ltd
Eternity Care provides care and support to people in their own homes in Chester Le Street and the surrounding area. We work with older people, with younger adults and with people living with dementia. The people who ring us are usually at...
Specialisms: Older Person Care, Dementia Care, Younger Adults - North East Autism Society · 15-16 Lumley Court, Chester Le Street, County Durham, DH2 1AN
Home care · CQC Good · Run by North East Autism Society
We support autistic adults and adults with learning disabilities in their own homes in Chester Le Street and across County Durham. Most of those we work with are younger adults. We have kept our focus deliberately narrow, and we think that...
Specialisms: Learning Disability / Autism, Younger Adults - Safe & Sound Homecare Services · Room 22, Street, Somerset, BA16 0HA
Home care · CQC Good · Run by Safe & Sound Homecare Services (Street) Ltd
Safe & Sound Homecare in Street provides care at home for people across this part of Somerset. We take on a wide range of needs, and each arrangement begins with a proper conversation about what the person wants their day to look like. For...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults - Orchard Home Care Services · 2 Ashfield Terrace, Chester Le Street, County Durham, DH3 3PD
Home care · CQC Good · Run by Orchard Homecare Services Limited
Orchard Home Care supports people in their own homes in Chester Le Street and across County Durham. We work with older people, people living with dementia, adults with a learning disability, autistic adults, people living with mental ill...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults, Eating Disorders, Alcohol / Drug Misuse
What home care costs
| Type of care | What it costs |
|---|---|
| Hourly care visits, England Middle half of prices from 102 agencies. Median £31.00. Shown for England because too few County Durham agencies publish a rate. | £25.00 to £34.90 an hour |
| What County Durham pays Average hourly rate, October 2026. | £22.83 an hour |
| Homecare Association minimum price 2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum. | £34.42 an hour |
| Live in care, England Middle half of prices from 62 agencies. Median £1,455. | £1,250 to £1,668 a week |
Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price. Powered by Orrery Intelligence.
Inspected most recently
- Medsolve (UK) Limited, 4 February 2026, Good
- TLC Community Services Limited, 30 January 2026, Good
- New Vision Care Services, 14 January 2026, Good
Longest since a report
- Safe & Sound Homecare Services (Street) Ltd, 23 June 2022, Good
- Office NE, 2 February 2023, Good
- Humanicare Limited, 24 May 2023, Good
Frequently asked questions about home care in Street
How many home care agencies are there in Street?
Street has 11 CQC registered home care agencies: 9 Good, 2 not yet rated. Counts come from the CQC register and are kept up to date as ratings change.
How much does home care cost in Street?
Hourly care visits, England: £25.00 to £34.90 an hour. Middle half of prices from 102 agencies. Median £31.00. Shown for England because too few County Durham agencies publish a rate. Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.
Which home care agencies in Street were inspected most recently?
Medsolve (UK) Limited (4 February 2026), TLC Community Services Limited (30 January 2026) and New Vision Care Services (14 January 2026) have the most recent CQC reports.
Local care news in Somerset
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