Home Care in Waltham Cross
Waltham Cross has 15 CQC registered home care agencies. 8 are rated Good, 3 Requires improvement, and 4 have not yet been rated. 9 of the 15 were last inspected more than three years ago.
Source: Care Quality Commission register, kept up to date as ratings change.
Waltham Cross at a glance
What the local numbers say about home care in Waltham Cross, to help you judge the options below.
- Hourly care visits, East of England: £26.00 to £34.30 an hour. Middle half of prices from 15 agencies.
- People aged 75 and over: 9,200. Rising to 9,800 by 2035, up 7%
- Living with dementia, aged 65 and over (estimate): 1,200. Rising to 1,400 by 2035, up 14%
- People aged 85 and over: 2,600. Rising to 3,200 by 2035, up 27%
- Dementia diagnosis rate: 60%. The NHS ambition is 67%. Hertfordshire as a whole is 64%.
- Agencies in the borough, last 12 months: 0 opened, 1 closed. 19 registered today.
- Choice of agencies: 418 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.6 miles).
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, CQC register), published care home prices, council planning records.
What home care in Waltham Cross involves and what to look for
Support assembled from visits
A package of care at home is built from separate calls rather than a single move. It might be half an hour each morning to help someone wash and dress, or four visits a day covering meals, medication and settling at night. Because the support comes in pieces, the arrangement stands or falls on whether those pieces arrive when they should, and that is rarely visible from a brochure.
Continuity is the question that matters most
Ask any of the fifteen providers here how many different care workers a person is likely to see over a fortnight. Familiarity counts for a great deal once someone is frail or easily confused, and agencies vary widely on this point. Ask how visits are scheduled, what happens when a regular worker is unwell, and how much notice families receive when the rota changes.
What the published record shows
Eight providers on this list are rated Good, three are rated Requires Improvement and four have yet to be rated. An unrated provider is most often a newer registration rather than a warning, but it does mean there is no published report to read, so your own questions have to do more work. Where a report does exist, as with Myrtle Care Providers Limited or Hilton Community Services Limited, read it rather than stopping at the rating, since inspectors tend to record exactly the practical detail families want.
Getting an assessment and sorting out funding
The care needs assessment
Anyone who appears to need care and support has a right to an assessment, whatever their savings. It is carried out by London Borough of Richmond upon Thames, which considers what the person can manage safely alone and what support would close the gap. Ask for it in writing where you can, and keep a record of who you spoke to and when. A relative providing regular unpaid support can request a separate carer's assessment in their own right, which is frequently overlooked.
Paying for visits
A financial assessment follows and determines what, if anything, the local authority contributes. Savings and most income are taken into account, and the rules applied to support at home differ from those used for a permanent move into residential care. Hourly rates vary between providers and often rise for evenings, weekends and bank holidays. Ask for the rate in writing together with the minimum visit length and what happens if a call is missed or cut short, because those details decide what the arrangement is actually worth.
Direct payments and timing
Where the local authority does contribute, some families take a direct payment and arrange support themselves, which allows a free choice of provider. Whichever route applies, start before the situation becomes urgent. Assessments take weeks rather than days, and the providers families most want do not always have capacity to begin straight away. It is worth asking, too, how the provider handles the first fortnight, because that is when a package either settles into a workable routine or begins to show gaps nobody planned for.
15 home care in Waltham Cross
- Hilton Community Services · Hampton House, Waltham Cross, Hertfordshire, EN8 8JJ
Home care · CQC Good · Run by Hilton Community Services Limited
We are a home care provider based in Waltham Cross, supporting people in their own homes across this part of Hertfordshire and the surrounding area. We work with older people and with adults who have a learning disability or who are...
Specialisms: Older Person Care, Learning Disability / Autism - Dynamic Community Care · 206 Turners Hill, Waltham Cross, Hertfordshire, EN8 9DE
Home care · CQC Good · Run by Dynamic Community Care Ltd
Dynamic Community Care supports people across Waltham Cross and the surrounding part of Hertfordshire in their own homes. Our work covers a wide range of needs, and we plan each person's support around their own routines rather than around...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults, Eating Disorders - Devoted Care Agency · 56 Queens Road, Waltham Cross, Hertfordshire, EN8 7HP
Home care · Run by Devoted Care Agency Ltd
Devoted Care Agency supports people in their own homes across Waltham Cross and the surrounding part of Hertfordshire. We arrange visits around the way someone already lives rather than asking them to fit around a rota, and we keep the...
Specialisms: Older Person Care, Mental Health, Younger Adults - Millyworldhealth Solutions · OFFICE 26 Studio House, Waltham Cross, Hertfordshire, EN8 9SH
Home care · Run by Millyworldhealth Solution Ltd
Millyworldhealth Solutions provides care at home to adults in Waltham Cross and the surrounding part of Hertfordshire. We support older people who need help to carry on living in their own houses, and younger adults who need support to...
Specialisms: Older Person Care, Younger Adults - Jurichez · Unit 25, Waltham Cross, Hertfordshire, EN8 9SH
Home care · CQC Requires improvement · Run by Jurichez Limited
Jurichez supports people in their own homes in and around Waltham Cross, Hertfordshire. We work with older people, adults with a learning disability or autism, people managing a mental health condition, and younger adults who need support...
Specialisms: Older Person Care, Learning Disability / Autism, Mental Health, Younger Adults - Nurtured At Home Care · 44 Royal Avenue, Waltham Cross, Hertfordshire, EN8 7QU
Home care · Run by Nurtured At Home Care Limited
At Nurtured At Home Care, we support people to live well in the comfort of their own homes, right here in Waltham Cross, Hertfordshire. We believe that with the right support around them, most people can continue to enjoy the life they...
Specialisms: Older Person Care, Dementia Care, Physical Disability, Younger Adults - PHC Health Care London · 45A High Street, Waltham Cross, Hertfordshire, EN8 0BS
Home care · CQC Good · Run by PHC Health Care Ltd
We are PHC Health Care, a home care agency based in Waltham Cross and supporting people across Hertfordshire and the neighbouring parts of north London. All of our work takes place in people's own homes, arranged around the routines they...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults - Hope Homecare Services · 1st Floor, Waltham Cross, Hertfordshire, EN8 9SH
Home care · Run by Hope Homecare Services Limited
We are Hope Homecare, based in Waltham Cross and supporting adults in their own homes across this part of Hertfordshire. We support older people and people living with dementia, adults with learning disabilities or autism, people living...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults - Optimam Complex Care · 8 High Street, Waltham Cross, Hertfordshire, EN8 7BY
Home care · CQC Good · Run by Jothbel Care Services Limited
Optimam Complex Care supports people in their own homes in and around Waltham Cross, across Hertfordshire and the neighbouring area. As the name suggests, a good part of our work involves needs that are complicated, where several things...
Specialisms: Older Person Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults - Providence Care Solutions · Unit 24, Waltham Cross, Hertfordshire, EN8 9SH
Home care · CQC Good · Run by Providence Care Solutions Ltd
Providence Care Solutions provides home care to people in Waltham Cross and the surrounding part of Hertfordshire. All of our support takes place in people's own homes, which for most people is where they would rather be and where they...
Specialisms: Older Person Care, Younger Adults - Advance Home Help and Support Services · 206 Turners Hill, Waltham Cross, Hertfordshire, EN8 9DE
Home care · CQC Good · Run by Advance Home Help & Support Services Limited
We are a home care agency based in Waltham Cross, supporting older people in their own homes across this part of Hertfordshire, including people living with dementia. Most people we speak to want the same thing, which is to carry on living...
Specialisms: Older Person Care, Dementia Care - First Choice Medical Solutions · First Floor, Waltham Cross, Hertfordshire, EN8 0DW
Home care · CQC Good · Run by First Choice Medical Solutions Ltd
At First Choice Medical Solutions, we provide home care across Waltham Cross and the surrounding areas of Hertfordshire, supporting people to live as independently and comfortably as possible in their own homes. We believe that receiving...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults - Freesprings · Unit 1G, Waltham Cross, Hertfordshire, EN8 7NY
Home care · CQC Requires improvement · Run by Freesprings Limited
We at Freesprings are a home care agency proudly supporting people across Waltham Cross and the wider Hertfordshire area, delivering personalised care in the place people love most — their own homes. Our mission is to help individuals live...
Specialisms: Older Person Care, Dementia Care, Mental Health, Physical Disability, Younger Adults - Myrtle Care Providers · Suite 5, Waltham Cross, Hertfordshire, EN8 0NL
Home care · CQC Good · Run by Myrtle Care Providers Limited
We at Myrtle Care Providers are a trusted home care agency based in Waltham Cross, Hertfordshire, supporting individuals to live well and safely within the comfort of their own homes. Our personalised approach to home care means that every...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults - Accedo Herts South · St Georges House, Waltham Cross, Hertfordshire, EN8 8JJ
Home care · CQC Requires improvement · Run by Accedo Care Ltd
At Accedo Herts South, we provide home care support to people living in and around Waltham Cross, Hertfordshire. We work with younger adults and people who have learning disabilities, autism, mental health conditions and physical...
Specialisms: Learning Disability / Autism, Mental Health, Physical Disability, Younger Adults
What home care costs
| Type of care | What it costs |
|---|---|
| Hourly care visits, East of England Middle half of prices from 15 agencies. Median £31.88. Shown for East of England because too few Hertfordshire agencies publish a rate. | £26.00 to £34.30 an hour |
| What Hertfordshire pays Average hourly rate, October 2026. | £31.82 an hour |
| Homecare Association minimum price 2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum. | £34.42 an hour |
| Live in care, England Middle half of prices from 62 agencies. Median £1,455. | £1,250 to £1,668 a week |
Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price. Powered by Orrery Intelligence.
Inspected most recently
- Hope Homecare Services Limited, 26 March 2026, Not yet rated
- Optimam Complex Care, 19 August 2025, Good
- First Choice Medical Solutions Ltd, 19 February 2025, Good
Longest since a report
- Accedo Herts South, 9 June 2018, Requires improvement
- Hilton Community Services Limited, 10 April 2019, Good
- Myrtle Care Providers Limited, 30 November 2021, Good
Frequently asked questions about home care in Waltham Cross
How many home care agencies are there in Waltham Cross?
Waltham Cross has 15 CQC registered home care agencies: 8 Good, 3 Requires improvement, 4 not yet rated. Counts come from the CQC register and are kept up to date as ratings change.
How much does home care cost in Waltham Cross?
Hourly care visits, East of England: £26.00 to £34.30 an hour. Middle half of prices from 15 agencies. Median £31.88. Shown for East of England because too few Hertfordshire agencies publish a rate. Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.
Which home care agencies in Waltham Cross were inspected most recently?
Hope Homecare Services Limited (26 March 2026), Optimam Complex Care (19 August 2025) and First Choice Medical Solutions Ltd (19 February 2025) have the most recent CQC reports.