First Choice Medical Solutions

Logo of First Choice Medical Solutions Ltd, a home care agency in Waltham Cross, Hertfordshire, offering older person care, dementia care, mental health care and learning disability and autism support.

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About Us

At First Choice Medical Solutions, we provide home care across Waltham Cross and the surrounding areas of Hertfordshire, supporting people to live as independently and comfortably as possible in their own homes. We believe that receiving care should never mean losing control of your own life, and everything we do is built around that principle.

We work with a wide range of people, including older adults, younger adults, and individuals living with dementia, learning disabilities, autism, mental health conditions, physical disabilities, and visual or hearing impairments. Each person who comes to us has their own story, their own routines, and their own expectations of what a good life looks like. Our job is to understand that and work alongside people rather than simply doing things for them.

Our most recent Care Quality Commission inspection rated us as Good, which reflects the consistency and thoughtfulness our team brings to their work day to day. We are genuinely proud of that recognition, though we know good care is something you have to keep earning through every visit and every conversation.

We take matching seriously. Getting the right carer to the right person matters enormously, and we put real thought into making sure the people we support feel comfortable and familiar with those coming into their homes. Trust takes time to build, and we respect that.

Whether someone needs support for just a few hours a week or more intensive daily assistance, we approach every arrangement with the same level of attention and care. Families and those we support can always speak to us directly if something needs adjusting, because we would rather hear about a concern early than let something small become a bigger problem.

If you would like to find out more about how we can help, we would be very happy to have a conversation.

Common questions about First Choice Medical Solutions

Where is First Choice Medical Solutions located?

First Choice Medical Solutions is a home care agency based in Waltham Cross, Hertfordshire (EN8 0DW), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does First Choice Medical Solutions provide?

First Choice Medical Solutions is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

What is First Choice Medical Solutions's CQC rating?

First Choice Medical Solutions is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 19 February 2025. You can read the full CQC report from the link on this page.

Does First Choice Medical Solutions provide dementia care?

Yes. First Choice Medical Solutions supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Coverage Area

Within 10 miles of Waltham Cross

This agency provides care within approximately 10 miles of their Waltham Cross office. Radius is approximate — claim to update

Contact First Choice Medical Solutions Ltd

Phone the agency directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Mental Health: Support for people managing a mental health condition, with routines that promote stability and wellbeing.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 19 February 2025
  • Report published: 19 February 2025

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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