Which providers offer home care in Potters Bar?

Fourteen providers registered with the Care Quality Commission match this search in Potters Bar, and all of them appear on this page. They include St Michaels Support and Care, Home Instead Cuffley, Cheshunt and Harlow, Your Life at Potters Bar, Luna Care Services and One Step Domiciliary Care, each currently rated Good. Three of the fourteen have yet to receive a rating. Each entry links to a profile showing the current rating and inspection history.

What should I ask a home care provider in Potters Bar before committing?

Ask how many different care workers are likely to attend over a fortnight, since continuity matters enormously once someone is frail. Ask how visits are scheduled, what happens when a regular worker is off sick, and how much notice you get of a change. Check the minimum visit length and whether rates rise in the evenings and at weekends. Ask how each visit is recorded and how families can see those records.

What is the difference between a care home and a nursing home?

A residential care home provides accommodation, meals and personal care, which means help with washing, dressing, medication and daily routine. A nursing home provides all of that and also keeps registered nurses on duty at all times to deliver clinical care. Home care differs from both, since the support comes to the person in their own home as a series of visits. Which one fits depends on how much help is needed and how often.

Can Hertfordshire County Council fund home care?

It can contribute, depending on the outcome of a care needs assessment and a separate financial assessment. The financial assessment considers savings and income, and the rules for support at home differ from those applied to a permanent residential placement. Some people receive a direct payment and arrange the support themselves, which allows a free choice of provider. Anyone assessed as able to meet the full cost can still ask Hertfordshire County Council for advice and information.

How do I arrange a care needs assessment in Potters Bar?

Contact Hertfordshire County Council and ask its adult social care team for an assessment of care and support needs. Anyone who appears to need care can request one, regardless of income or savings, and an unpaid carer can ask for an assessment of their own needs. The assessment considers what the person can manage safely and what support would help, and the outcome is confirmed in writing. If the person is in hospital, ask the ward or discharge team to make the referral.

How far in advance should I start looking for home care?

Start before the situation becomes urgent, ideally as soon as it is clear that managing alone is becoming difficult. Assessments and funding decisions take weeks rather than days, and providers cannot always start straight away. Beginning early gives you time to speak to more than one agency and compare what each actually offers. If support is needed quickly following a hospital stay, say so at the point of referral.

Home Care in Potters Bar

Potters Bar has 14 CQC registered home care agencies. 10 are rated Good, 1 Requires improvement, and 3 have not yet been rated. 11 of the 14 were last inspected more than three years ago.

Source: Care Quality Commission register, kept up to date as ratings change.

Potters Bar at a glance

What the local numbers say about home care in Potters Bar, to help you judge the options below.

Hourly care visits, East of England: £26.00 to £34.30 an hour. Middle half of prices from 15 agencies.
People aged 75 and over: 10,900. Rising to 12,900 by 2035, up 18%
Living with dementia, aged 65 and over (estimate): 1,500. Rising to 1,800 by 2035, up 25%
People aged 85 and over: 3,200. Rising to 4,600 by 2035, up 45%
Dementia diagnosis rate: 71%. The NHS ambition is 67%. Hertfordshire as a whole is 64%.
Agencies in the borough, last 12 months: 0 opened, 1 closed. 29 registered today.
Choice of agencies: 569 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.4 miles).

Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, CQC register), published care home prices, council planning records.

What home care in Potters Bar involves and what to look for

A timetable more than a service

It helps to picture a care package as a timetable. One person might need half an hour each morning to get up safely, another four calls a day covering meals, medication and settling at night. Everything worth knowing about a provider follows from that framing, because the arrangement succeeds only if the calls arrive when they are supposed to and last as long as they should.

Continuity is the real differentiator

Ask each of the fourteen providers here how many different care workers a person is likely to see over a fortnight. Familiarity matters more than almost anything once someone is frail or easily confused, and agencies differ widely on this. Ask how visits are scheduled, what happens when a regular worker is unwell, and how much notice families receive when the rota changes.

What the ratings do and do not settle

Ten providers on this list are rated Good, one is rated Requires Improvement and three have yet to be rated. A rating reflects one inspection on particular days, so read the date alongside the word and then read the report itself. Where reports exist, as with St Michaels Support and Care, Luna Care Services or One Step Domiciliary Care, they usually describe exactly the practical detail families care about, including timekeeping and how missed calls are handled.

Getting an assessment and sorting out funding

The care needs assessment

Anyone who appears to need care and support has a right to an assessment, whatever their savings. It is carried out by Hertfordshire County Council, which considers what the person can manage safely alone and what support would close the gap. Ask for it in writing where possible and keep a record of names and dates. A relative providing regular unpaid support can request a separate carer's assessment in their own right, which is often overdue by the time anyone thinks to ask.

Paying for the visits

A financial assessment follows and determines what, if anything, the local authority contributes. Savings and most income are taken into account, and the rules applied to support at home differ from those used for a permanent move into residential care. Hourly rates vary between providers and commonly rise for evenings, weekends and bank holidays. Ask for the rate in writing together with the minimum visit length and what happens if a call is missed or cut short, since those details decide what the arrangement is really worth.

Direct payments and timing

Where the local authority does contribute, some families take a direct payment and arrange support themselves, which allows a free choice of provider. Whichever route applies, begin before the position becomes urgent, because assessments take weeks rather than days and good providers do not always have immediate capacity. It is worth asking as well what happens after the first fortnight, since that early review is where a package either settles into a workable routine or shows gaps that nobody anticipated. A provider that offers that review without being prompted is generally one that expects to be held to what it agreed.

14 home care in Potters Bar

St Michaels Support & Care · The Mews, Potters Bar, Hertfordshire, EN6 5HA
Home care · CQC Good · Run by CareTech Community Services Limited
We at St Michaels Support & Care are a home care agency proudly supporting individuals across Potters Bar and the surrounding Hertfordshire communities. Our mission is to deliver compassionate, person centred home care that allows people...
Specialisms: Older Person Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults, Eating Disorders, Alcohol / Drug Misuse
Holistic Healthcare · Office No. G11A, Potters Bar, Hertfordshire, EN6 5BS
Home care · Run by Holistic Healthcare North Hertfordshire Ltd
We at Holistic Healthcare Hertfordshire are proud to offer compassionate home care across Potters Bar and the surrounding Hertfordshire communities, supporting people to live safely, comfortably and independently in the place they know...
Specialisms: Older Person Care, Physical Disability, Younger Adults
Herts Healthcare · Maple House, Potters Bar, Hertfordshire, EN6 5BS
Home care · Run by Hertshealthcare Limited
Herts Healthcare supports adults in their own homes across Potters Bar and the surrounding parts of Hertfordshire. Our visits cover the practical work that lets someone stay where they want to be. Personal care, medication, meals, laundry...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Physical Disability, Younger Adults
UK Care (Special Needs) · Sopers House, Potters Bar, Hertfordshire, EN6 4RY
Home care · CQC Good · Run by UK Care (Special Needs) Limited
At UK Care (Special Needs), we provide home care to people living in Potters Bar and the surrounding areas of Hertfordshire. We support people in the place that matters most to them, their own home, and we take that responsibility...
Specialisms: Older Person Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
Luna Care Services · 44 Strafford Gate, Potters Bar, Hertfordshire, EN6 1PN
Home care · CQC Good · Run by Luna Care Services Ltd
We at Luna Care are proud to provide compassionate home care across Potters Bar and the surrounding Hertfordshire community, supporting people to live well and safely in the place they know best: their own home. Being based in Potters Bar...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Physical Disability, Visual / Hearing Impairment, Younger Adults
Unique Quality Care Office · Cuffley Place Ltd, Potters Bar, Hertfordshire, EN6 4SG
Home care · CQC Good · Run by Unique Quality Care Ltd
We provide care at home for people in Potters Bar and across Hertfordshire, and the support we give covers a wide range of needs. Older people who want to stay independent, adults with a learning disability or autism, people with physical...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults, Eating Disorders
Tender touch care · Suite 207, Potters Bar, Hertfordshire, EN6 4RY
Home care · Run by Tender Touch Care Limited
Tender Touch Care provides support in people's own homes in Potters Bar and across Hertfordshire. We visit older people, people living with dementia and younger adults, helping with whatever has become difficult so that staying at home...
Specialisms: Older Person Care, Dementia Care, Younger Adults
Wilnash Care · Hollies House, Potters Bar, Hertfordshire, EN6 5BL
Home care · CQC Good · Run by Wilnash Care Limited
Wilnash Care supports people in their own homes in Potters Bar and the surrounding parts of Hertfordshire. We take on anything from a single short visit each day to several calls and longer periods of support, and the shape of it is agreed...
Specialisms: Older Person Care, Dementia Care, Mental Health, Physical Disability, Visual / Hearing Impairment
One Step Domiciliary Care · The Mews, Potters Bar, Hertfordshire, EN6 5HA
Home care · CQC Good · Run by CareTech Community Services Limited
One Step Domiciliary Care provides support in people's own homes in Potters Bar and across Hertfordshire. We work with older people, adults with learning disabilities, autistic adults, people managing mental health conditions, people with...
Specialisms: Older Person Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults, Eating Disorders
Grange (Whitefield) Care Services · 152 Sopers House, Potters Bar, Hertfordshire, EN6 4RY
Home care · CQC Good · Run by Grange (Whitefield) Care Services Limited
Grange (Whitefield) Care provides support to people in their own homes in Potters Bar and the surrounding part of Hertfordshire, working with adults who have learning disabilities and with autistic adults, including younger adults. Most of...
Specialisms: Learning Disability / Autism, Younger Adults
Time2Care (Barnet) · The Enterprise Centre, Potters Bar, Hertfordshire, EN6 3DQ
Home care · CQC Requires improvement · Run by Time2Care (Barnet) Ltd
We provide care at home in Potters Bar, Barnet and the surrounding area. Those we support include older adults, people living with dementia, adults with learning disabilities and autistic adults, people managing mental health conditions,...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Younger Adults
Home Instead Cuffley, Cheshunt & Harlow · 35a, Potters Bar, Hertfordshire, EN6 5AJ
Home care · CQC Good · Run by ANP Senior Care Ltd
We are the Home Instead team covering Cuffley, Cheshunt and Harlow, working from Potters Bar and supporting people in their own homes across Hertfordshire and the surrounding area. We work with older people, people living with dementia,...
Specialisms: Older Person Care, Dementia Care, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
Nyadowa Care · Earls Farm, Potters Bar, Hertfordshire, EN6 3LT
Home care · CQC Good · Run by Nyadowa Services Limited
Nyadowa Care supports people in their own homes in Potters Bar and the surrounding parts of Hertfordshire. We work with older people and younger adults, including people living with dementia, people with a learning disability, autistic...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
Your Life · Mandeville Court, Potters Bar, Hertfordshire, EN6 1BZ
Home care · CQC Good · Run by Yourlife Management Services Limited
We provide care at home in Potters Bar and the surrounding parts of Hertfordshire. We support older adults, people living with dementia, people with physical disabilities, people living with sight or hearing loss, and younger adults who...
Specialisms: Older Person Care, Dementia Care, Physical Disability, Visual / Hearing Impairment, Younger Adults

What home care costs

Type of care	What it costs
Hourly care visits, East of England Middle half of prices from 15 agencies. Median £31.88. Shown for East of England because too few Hertfordshire agencies publish a rate.	£26.00 to £34.30 an hour
What Hertfordshire pays Average hourly rate, October 2026.	£31.82 an hour
Homecare Association minimum price 2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.	£34.42 an hour
Live in care, England Middle half of prices from 62 agencies. Median £1,455.	£1,250 to £1,668 a week

Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price. Powered by Orrery Intelligence.

Inspected most recently

Unique Quality Care Ltd Office, 15 February 2023, Good
Nyadowa Care, 14 May 2022, Good
Time2Care (Barnet) Ltd, 19 November 2021, Requires improvement

Longest since a report

UK Care (Special Needs) Limited, 30 November 2018, Good
St Michaels Support & Care, 5 July 2019, Good
One Step Domiciliary Care, 31 October 2019, Good

Frequently asked questions about home care in Potters Bar

How many home care agencies are there in Potters Bar?

Potters Bar has 14 CQC registered home care agencies: 10 Good, 1 Requires improvement, 3 not yet rated. Counts come from the CQC register and are kept up to date as ratings change.

How much does home care cost in Potters Bar?

Hourly care visits, East of England: £26.00 to £34.30 an hour. Middle half of prices from 15 agencies. Median £31.88. Shown for East of England because too few Hertfordshire agencies publish a rate. Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.

Which home care agencies in Potters Bar were inspected most recently?

Unique Quality Care Ltd Office (15 February 2023), Nyadowa Care (14 May 2022) and Time2Care (Barnet) Ltd (19 November 2021) have the most recent CQC reports.

Local care news in Hertfordshire

CQC register adds a new care home in North Hertfordshire: Monread Lodge (5 November 2026)

More local care news for Hertfordshire