Firlawn

Firlawn is a residential care home in Epsom, Surrey (KT19 9EG). It holds a CQC rating of Good.

About Firlawn

We at Firlawn are proud to offer a warm and welcoming residential care home in Epsom, Surrey, where compassionate support meets everyday comfort. Our home provides thoughtful residential care for older people, adults living with dementia, younger adults, and those with learning disabilities or autism, all within a nurturing community setting. Nestled within the leafy surrounds of Epsom in the heart of Surrey, our home benefits from the peaceful character of this well loved corner of the South East. The local area offers a gentle pace of life, with green open spaces and a strong sense of community, providing a calm and reassuring backdrop for the people who live with us. Our setting has been chosen with residents in mind, ensuring a place where familiarity, comfort, and a sense of belonging can flourish each day. Our specialisms reflect the diverse needs of the individuals in our care. For older people seeking long term residential support, we provide a home where dignity, routine, and companionship are at the centre of daily life. Our dementia care is grounded in patience and understanding, with staff who take the time to know each resident, their history, and the small details that bring reassurance during moments of confusion or worry. For younger adults, and for those living with a learning disability or autism, we focus on supporting independence, personal interests, and meaningful engagement in ways that respect each person's individuality. We also welcome those in need of respite care, offering families peace of mind during periods when a loved one requires short term support, whether following a hospital stay, during a family holiday, or simply to allow a regular carer some time to rest. In practice, this means families can trust that their relative will be looked after in a safe, homely environment, with the same warmth and attentiveness offered to our permanent residents. Our most recent inspection by the Care Quality Commission, carried out in September 2023, awarded us an overall rating of Good, with Good ratings across the Safe, Effective, Caring, and Responsive domains. The Well led domain was rated as Requires Improvement, and we are wholeheartedly committed to acting on that feedback to strengthen our leadership and governance. We view this as an important part of our ongoing journey, one where we continually listen, learn, and improve so that every resident receives the very best of what we can offer. Choosing a care home is one of the most personal decisions a family can make, and we understand the care, thought, and emotion that goes into it. If you are exploring options for a loved one in Epsom or the wider Surrey area, we warmly invite you to get in touch with us. We would be delighted to answer your questions, share more about daily life at our home, and help you feel confident that your loved one will be truly cared for here.

Care provided at Firlawn

Read the full inspection report on the CQC website.

How Firlawn compares in Epsom and Ewell

Measured against the 14 care homes for older people registered in Epsom and Ewell. The dark dot is this home.

Size
4 places. Smaller than 11 of the 14 homes. The local average is 36 places.
CQC rating
Good. 11 of the 14 homes (79%) are rated Good or Outstanding. Across Surrey the figure is 70%.
Latest report
22 September 2023. 2 of the 14 homes have published a newer inspection report since.
Registered
December 2010. 10 of the 14 homes registered more recently.
Care offered
Dementia care. Of the 14 homes, 11 offer dementia care.

Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered care homes for older people in Epsom and Ewell.

The local picture: Epsom and Ewell

What the numbers say about care for older people in Epsom and Ewell, in Surrey.

What care costs in Surrey, per week

Type of careWhat the council paysWhat self-funders are typically asked
Residential care£952£1,654 to £1,931 (Middle half of prices from 18 Surrey homes. Median £1,772.)
Nursing care£988£1,920 to £2,155 (Middle half of prices from 13 Surrey homes. Median £2,025.)
Residential dementia careNot published separately£1,725 to £2,020 (Middle half of prices from 14 Surrey homes. Median £1,842.)
Nursing dementia careNot published separately£1,975 to £2,226 (South East figure, because too few Surrey homes publish this price. 37 homes. Median £2,050.)

Published prices are often starting prices, and come from homes that publish fees, so treat them as a guide. Ask the home for its own price.

  • People aged 75 and over: 8,100. Rising to 8,900 by 2035, up 9%
  • People aged 85 and over: 2,200. Rising to 3,100 by 2035, up 41%
  • Living with dementia, aged 65 and over (estimate): 1,000. Rising to 1,200 by 2035, up 18%
  • Dementia diagnosis rate: 62%. The NHS ambition is 67%. Surrey as a whole is 68%.
  • Care home beds per 1,000 people aged 75+: 42. Surrey average is 90.
  • Care homes, last 12 months: 0 opened, 1 closed. 2 changed owner, covering 98 beds.
  • Care home beds filled across Surrey: 88%. The 12 month average is 87%.
  • Who pays, across Surrey (estimate): 32% council, 52% self. The rest is NHS funded or other.

Planned and recent building work within 5 miles

  • 0.7 miles: 8 Hollymoor Lane Epsom Surrey. Application for a 5 bed care home through a change of use. Submitted 15 August 2025. Approved 20 October 2025.
  • 2.9 miles: 32 The Avenue Cheam. Application for a 15 bed care home. Submitted 17 June 2025. Decision pending.
  • 3.2 miles: Hobkirk House 109 Blagdon Road New Malden. Application for a 80 bed care home. Submitted 15 April 2026. Approved 9 September 2026.

Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published care home prices, council planning records.

Good to know about Firlawn

Facts from public registers, and what is close by.

Registered with CQC
30 December 2010, so 15 years.
Run by
Emas Limited, which runs 2 adult social care services in England. All 2 that have a rating are rated Good or Outstanding.

Sources: CQC register, Food Standards Agency, OpenStreetMap contributors. Distances are in a straight line from the postcode, not walking or driving routes.

Local services near Firlawn

The closest places to this home, measured in a straight line from its postcode. They are the nearest, not necessarily the ones the home uses. Ask the home which GP, dentist and pharmacy its residents are registered with.

Nearest 24 hour A&E

  • Epsom Hospital, Epsom, 2.2 miles away

It is about 2.2 miles in a straight line from the postcode. The drive is usually longer. In an emergency call 999; the ambulance may take you elsewhere.

Nearest GP practices

Nearest dentists

Nearest pharmacies

Nearest railway stations

  • Ewell West Station, 0.9 miles away
  • Stoneleigh Station, 1.2 miles away
  • Chessington North Station, 1.2 miles away

Around Firlawn

1 mile2 milesH24 hour A&E: Epsom Hospital, Epsom, 2.2 miles awayAGP practice: Fountain Practice, 1.1 miles awayGGP practice: Spring Street Surgery, 1.1 miles awayGGP practice: Orchard Practice, 1.5 miles awayGDentist: Horton Dental Practice, 0.3 miles awayDDentist: Gilders Road (Dental Surgery), 0.9 miles awayDDentist: 115 Gilders Road Dental Practice, 0.9 miles awayDPharmacy: Anachem Pharmacy, 0.5 miles awayPPharmacy: Miles Pharmacy, 0.8 miles awayPPharmacy: Ruxley Pharmacy, 0.8 miles awayPRailway station: Ewell West Station, 0.9 miles awaySRailway station: Stoneleigh Station, 1.2 miles awaySRailway station: Chessington North Station, 1.2 miles awaySA&E 2.2 mi
  • H: Firlawn
  • A: 24 hour A&E
  • G: GP practice
  • D: Dentist
  • P: Pharmacy
  • S: Railway station

Straight line distances, not routes. Places very close to the home are spread out slightly so they can be told apart.

Contains public sector information licensed under the Open Government Licence v3.0. Practice and pharmacy details from the NHS England Organisation Data Service. A&E sites from NHS England A&E data and the Organisation Data Service. Railway stations from the Department for Transport NaPTAN dataset. Distances are straight line and approximate.

Local care news in Surrey

More local care news for Surrey

Common questions about Firlawn

Where is Firlawn located?

Firlawn is a residential care home in Epsom, Surrey, KT19 9EG. You can view its exact location and get directions from the map on this page.

What type of care does Firlawn provide?

Firlawn is registered to provide residential personal care, with support that includes Older person care, Dementia care, Learning disability and autism support, Younger adults care, Respite care. The full list of services is shown on this page.

What is Firlawn's CQC rating?

Firlawn is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 22 September 2023. You can read the full CQC report from the link on this page.

Does Firlawn provide dementia care?

Yes. Firlawn supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.

Does Firlawn offer respite or short-term care?

Yes. Firlawn offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.

Questions families ask about Firlawn

Can Mum or Dad stay here if their dementia gets worse?

Yes. Firlawn is registered for dementia care, so someone whose needs increase can usually stay rather than move.

Is there a nurse on site if health needs change?

No. Firlawn is a residential care home without on-site nursing. District nurses and GPs visit, but someone who needs daily nursing may have to move to a nursing home.

Can they try a short stay before deciding?

Yes. Yes. Firlawn offers respite and short stays, which is a good way to see whether the home is the right fit.

Will they support end of life care, so there is no move at the hardest time?

Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.

Can she bring her cat or dog?

Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.

Can a couple stay together?

Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.

Will the council help pay, or is it self funded only?

Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up.

Do they take younger adults as well as older people?

Yes. Yes. Firlawn supports younger adults as well as older people.

Can I visit before deciding, and are there visiting hours?

Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.

Typical weekly fees in the South East

Firlawn has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.

Indicative figures for the South East, not a quote from Firlawn. Actual fees depend on the room, the level of care and how it is funded.

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