Knowle House Nursing Home

What the inspectors found

A plain English summary of the Care Quality Commission inspection behind the current rating of Knowle House Nursing Home. Report published 9 August 2019.

• 15 July 2019
• 35 places, 25 people were using the service at the time
• First assessment of the service

Safe

Inspectors found that training, policies and safe systems of work reduced the risk of people being harmed. Staff understood how to protect people at risk and how to report concerns. Risks to each person were assessed and recorded, and registered nurses were trained to give medicines safely.

Effective

Inspectors found that care plans helped staff meet people's needs and were reviewed and updated regularly. Staff made referrals to outside agencies when needed, such as GPs, community nurses and speech and language therapists. People's food and drink needs were monitored and reviewed, and people had a choice of meals.

Caring

Inspectors found that staff treated people with respect and kindness. Staff encouraged people to stay independent and to stay active. People were involved in planning their own care.

Responsive

Inspectors found that people were encouraged to take part in activities of their choice and to keep in touch with their families. End of life care planning and records guided staff in supporting people. Complaints from people or their relatives were taken seriously and investigated.

Well-led

Regular quality checks were carried out to oversee the service. Inspectors found improvements were needed in how pressure relieving equipment and 'as required' (PRN) medicines were managed. Inspectors considered the risk and impact on people to be reduced. The manager agreed these areas needed to improve and put them right straight away.

What people told the inspectors

People told inspectors they experienced safe care and said the home was clean and tidy. People gave positive feedback about the food. Relatives had no concerns about cleanliness.

All the staff are very approachable and will always make time to talk to us. A relative

Since the last inspection

This is the earliest rated inspection report we hold for this service, so there is no earlier rating to compare with.

• 25 March 2022: Inspection looking at part of the service
• 9 August 2019: Routine inspection, rated Good. This inspection gave the current rating.

Read the full report on the CQC website

Source: Care Quality Commission inspection report, summarised by CareAssura. Contains CQC data used under the Open Government Licence.

How Knowle House Nursing Home compares in Mid Sussex

Measured against the 42 care homes for older people registered in Mid Sussex. The dark dot is this home.

Size

35 places. Smaller than 23 of the 42 homes. The local average is 42 places.

CQC rating

Good. 34 of the 42 homes (81%) are rated Good or Outstanding. Across West Sussex the figure is 78%.

Latest report

9 August 2019. 27 of the 42 homes have published a newer inspection report since.

Registered

July 2018. 13 of the 42 homes registered more recently.

Care offered

Nursing care. Of the 42 homes, 21 offer nursing care.

Food hygiene

5 out of 5. The top rating, shared by 35 of the 39 homes that have one.

Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered care homes for older people in Mid Sussex.

The local picture: Mid Sussex

What the numbers say about care for older people in Mid Sussex, in West Sussex.

What care costs in West Sussex, per week

Published prices are often starting prices, and come from homes that publish fees, so treat them as a guide. Ask the home for its own price.

• People aged 75 and over: 18,500. Rising to 21,800 by 2035, up 17%
• People aged 85 and over: 5,100. Rising to 8,000 by 2035, up 55%
• Living with dementia, aged 65 and over (estimate): 2,400. Rising to 3,100 by 2035, up 27%
• Dementia diagnosis rate: 65%. The NHS ambition is 67%. West Sussex as a whole is 64%.
• Care home beds per 1,000 people aged 75+: 85. West Sussex average is 83.
• Care homes, last 12 months: 1 opened, 0 closed. 3 changed owner, covering 125 beds.
• Care home beds filled across West Sussex: 85%. The 12 month average is 84%.
• Who pays, across West Sussex (estimate): 34% council, 51% self. The rest is NHS funded or other.

Planned and recent building work within 5 miles

• 3.3 miles: Land West Of Turners Hill Road And North Of Huntsland Including Hurst Farm Turners Hill Road Crawley Down West Sussex. Application for a 70 bed care home. Submitted 5 March 2026. Approved 15 September 2026.

Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published care home prices, council planning records.

Good to know about Knowle House Nursing Home

Facts from public registers, and what is close by.

Registered with CQC

2 July 2018, so 8 years.

Food hygiene rating

5 out of 5. Very good. Last inspected by the local council on 3 March 2026.

Run by

RVJ Healthcare Ltd, which runs this service only.

Sources: CQC register, Food Standards Agency, OpenStreetMap contributors. Distances are in a straight line from the postcode, not walking or driving routes.

Local services near Knowle House Nursing Home

The closest places to this home, measured in a straight line from its postcode. They are the nearest, not necessarily the ones the home uses. Ask the home which GP, dentist and pharmacy its residents are registered with.

Nearest 24 hour A&E

• East Surrey Hospital, Redhill, 8.4 miles away

It is about 8.4 miles in a straight line from the postcode. The drive is usually longer. In an emergency call 999; the ambulance may take you elsewhere.

Nearest GP practices

• Moatfield Surgery, 0.4 miles away
• Lingfield Surgery, 2.5 miles away
• Modality Mid Sussex Surgery, 2.7 miles away

Nearest dentists

• Harvestfield (Dental Surgery), 0.4 miles away (NHS.uk details)
• St Faiths Dental Surgery, 0.4 miles away (NHS.uk details)
• Colosseum Dental (Moat Road), 0.6 miles away (NHS.uk details)

Nearest pharmacies

• Moatfield Pharmacy, 0.4 miles away
• Day Lewis Pharmacy, 0.7 miles away
• Boots, 0.9 miles away

Nearest railway stations

• East Grinstead Station, 0.7 miles away
• Dormans Station, 1.5 miles away
• Lingfield Station, 2.8 miles away

Around Knowle House Nursing Home

• H: Knowle House Nursing Home
• A: 24 hour A&E
• G: GP practice
• D: Dentist
• P: Pharmacy
• S: Railway station

Straight line distances, not routes. Places very close to the home are spread out slightly so they can be told apart.

Contains public sector information licensed under the Open Government Licence v3.0. Practice and pharmacy details from the NHS England Organisation Data Service. A&E sites from NHS England A&E data and the Organisation Data Service. Railway stations from the Department for Transport NaPTAN dataset. Distances are straight line and approximate.