Charters Court Nursing and Residential Home
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- Older Person Care
- Dementia Care
- Respite Care
- CQC: Good
- Nursing Home
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About Us
Charters Court is a nursing and residential home near East Grinstead, supporting older people, with respite stays also available. Many of our residents live with dementia.
Having both nursing and residential care in one place is genuinely useful to the people who live here. Needs change, sometimes gradually and sometimes suddenly, and being able to meet a greater level of need without asking somebody to move again spares them an upheaval that frail or confused people find very hard. Continuity of place and of familiar faces is worth a great deal.
Qualified nurses are on site at all hours, so health problems are picked up and dealt with here by people who know the resident, rather than through hospital admissions that often leave somebody weaker and more disoriented than when they went in.
Our dementia care rests on familiarity and patience above all. The same staff, a routine that holds its shape, surroundings that make sense, and the willingness to give somebody time to respond in their own way. Where a resident is distressed we look for the cause rather than simply managing the moment.
Our most recent overall rating from the Care Quality Commission is Good.
Anyone considering a move for themselves or a relative is welcome to visit and see how the place actually feels on an ordinary day.
Common questions about Charters Court Nursing and Residential Home
Where is Charters Court Nursing and Residential Home located?
Charters Court Nursing and Residential Home is a nursing home in East Grinstead, Surrey, RH19 2GW. You can view its exact location and get directions from the map on this page.
What type of care does Charters Court Nursing and Residential Home provide?
Charters Court Nursing and Residential Home is registered to provide nursing and personal care, with support that includes Older person care, Dementia care, Respite care. The full list of services is shown on this page.
What is Charters Court Nursing and Residential Home's CQC rating?
Charters Court Nursing and Residential Home is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 26 July 2019. You can read the full CQC report from the link on this page.
Does Charters Court Nursing and Residential Home provide dementia care?
Yes. Charters Court Nursing and Residential Home supports people living with dementia. We recommend contacting the home directly to discuss your individual situation.
Does Charters Court Nursing and Residential Home offer respite or short-term care?
Yes. Charters Court Nursing and Residential Home offers respite and short-term care. Availability changes regularly, so it is best to enquire directly.
Contact Charters Court Nursing and Residential Home
Phone the home directly, or send an enquiry and we will pass it on.
Care We Offer
- Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
- Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
- Respite Care: Short stays that give family carers a break, or help someone recover after illness or a hospital stay.
- Nursing Care: Round-the-clock care from qualified nurses for residents with medical or complex health needs.
Questions families ask about Charters Court Nursing and Residential Home
Answered from the CQC register where we can. 5 of these the home has not told us yet, so ask when you call.
Can Mum or Dad stay here if their dementia gets worse?
Yes. Charters Court Nursing and Residential Home is registered for dementia care, so someone whose needs increase can usually stay rather than move. Ask how they support people in the later stages. Source: CQC register
Is there a nurse on site if health needs change?
Yes. Charters Court Nursing and Residential Home is registered to provide nursing care, so registered nurses are part of the team. Source: CQC register
Can they try a short stay before deciding?
Yes. Charters Court Nursing and Residential Home offers respite and short stays, which is a good way to see whether the home is the right fit. Source: CQC register
Will they support end of life care, so there is no move at the hardest time?
Ask the home. End of life care is not listed on the register. Ask the manager whether residents can remain in the home with hospice or district nurse support.
Can she bring her cat or dog?
Ask the home. The home has not told us its pet policy yet. Ask directly; some homes allow small pets in residents' rooms or welcome visiting dogs.
Can a couple stay together?
Ask the home. We do not know whether the home has rooms for couples. Ask about shared or adjoining rooms if this matters.
Will the council help pay, or is it self funded only?
Ask the home. The home has not told us which funding it accepts. Most homes take both council funded and self funded residents; ask about council rates and any top up. Use our funding calculator to check what you might pay.
Do they take younger adults as well as older people?
No. Charters Court Nursing and Residential Home is registered for older people. Younger adults are not listed. Source: CQC register
Can I visit before deciding, and are there visiting hours?
Ask the home. Every home should welcome a visit. Call to arrange one, ideally at a mealtime or during an activity, and ask about visiting hours for family.
Take these with you
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Regulatory Rating
Care Quality Commission (CQC) Rating
- Latest inspection: 26 July 2019
- Report published: 26 July 2019
Overall: Good
- Safe: Good
- Effective: Good
- Caring: Good
- Responsive: Requires Improvement
- Well-led: Good
Care Quality Commission is responsible for the registration and inspection of social care services in England.
Ratings are as published by the CQC and may not reflect the current position of the service.
How Charters Court Nursing and Residential Home compares in Tandridge
Measured against the 30 care homes for older people registered in Tandridge. The dark dot is this home.
- Size
- 60 places. Larger than 23 of the 30 homes. The local average is 36 places.
- CQC rating
- Good. 19 of the 30 homes (63%) are rated Good or Outstanding. Across Surrey the figure is 70%.
- Latest report
- 11 June 2021. 21 of the 30 homes have published a newer inspection report since.
- Registered
- August 2017. One of the newer homes in the area. Only 3 of the 30 have registered more recently.
- Care offered
- Nursing and dementia care. Of the 30 homes, 15 offer nursing care and 18 offer dementia care.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered care homes for older people in Tandridge.
The local picture: Tandridge
What the numbers say about care for older people in Tandridge, in Surrey.
What care costs in Surrey, per week
| Type of care | What the council pays | What self-funders are typically asked |
|---|---|---|
| Residential care | £952 | £1,654 to £1,931 (Middle half of prices from 18 Surrey homes. Median £1,772.) |
| Nursing care | £988 | £1,920 to £2,155 (Middle half of prices from 13 Surrey homes. Median £2,025.) |
| Residential dementia care | Not published separately | £1,725 to £2,020 (Middle half of prices from 14 Surrey homes. Median £1,842.) |
| Nursing dementia care | Not published separately | £1,975 to £2,226 (South East figure, because too few Surrey homes publish this price. 37 homes. Median £2,050.) |
Published prices are often starting prices, and come from homes that publish fees, so treat them as a guide. Ask the home for its own price.
- People aged 75 and over: 10,600. Rising to 12,100 by 2035, up 15%
- People aged 85 and over: 3,100. Rising to 4,600 by 2035, up 49%
- Living with dementia, aged 65 and over (estimate): 1,400. Rising to 1,700 by 2035, up 24%
- Dementia diagnosis rate: 70%. The NHS ambition is 67%. Surrey as a whole is 68%.
- Care home beds per 1,000 people aged 75+: 91. Surrey average is 90.
- Care homes, last 12 months: 0 opened, 1 closed. 2 changed owner, covering 122 beds.
- Care home beds filled across Surrey: 88%. The 12 month average is 87%.
- Who pays, across Surrey (estimate): 32% council, 52% self. The rest is NHS funded or other.
Planned and recent building work within 5 miles
- 3.6 miles: Land West Of Turners Hill Road And North Of Huntsland Including Hurst Farm Turners Hill Road Crawley Down West Sussex. Application for a 70 bed care home. Submitted 5 March 2026. Approved 15 September 2026.
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published care home prices, council planning records.
Good to know about Charters Court Nursing and Residential Home
Facts from public registers, and what is close by.
- Registered with CQC
- 25 August 2017, so 9 years.
- Run by
- HC-One No.3 Limited, which runs 4 adult social care services in England. All 4 that have a rating are rated Good or Outstanding.
Sources: CQC register, Food Standards Agency, OpenStreetMap contributors. Distances are in a straight line from the postcode, not walking or driving routes.
Local services near Charters Court Nursing and Residential Home
The closest places to this home, measured in a straight line from its postcode. They are the nearest, not necessarily the ones the home uses. Ask the home which GP, dentist and pharmacy its residents are registered with.
Nearest 24 hour A&E
- East Surrey Hospital, Redhill, 8 miles away
It is about 8 miles in a straight line from the postcode. The drive is usually longer. In an emergency call 999; the ambulance may take you elsewhere.
Nearest GP practices
- Moatfield Surgery, 1 mile away
- Lingfield Surgery, 1.9 miles away
- Modality Mid Sussex Surgery, 3 miles away
Nearest dentists
- Harvestfield (Dental Surgery), 0.9 miles away (NHS.uk details)
- St Faiths Dental Surgery, 1 mile away (NHS.uk details)
- Concordia Dental Healthcare, 1.1 miles away (NHS.uk details)
Nearest pharmacies
- Day Lewis Pharmacy, 0.9 miles away
- Moatfield Pharmacy, 1 mile away
- Boots, 1.5 miles away
Nearest railway stations
- Dormans Station, 0.9 miles away
- East Grinstead Station, 1.4 miles away
- Lingfield Station, 2.2 miles away
Around Charters Court Nursing and Residential Home
- H: Charters Court Nursing and Residential Home
- A: 24 hour A&E
- G: GP practice
- D: Dentist
- P: Pharmacy
- S: Railway station
Straight line distances, not routes. Places very close to the home are spread out slightly so they can be told apart.
Contains public sector information licensed under the Open Government Licence v3.0. Practice and pharmacy details from the NHS England Organisation Data Service. A&E sites from NHS England A&E data and the Organisation Data Service. Railway stations from the Department for Transport NaPTAN dataset. Distances are straight line and approximate.
Local care news in Surrey
- New 30 bed care home registered with CQC in Waverley: Bridge House Care Home (5 November 2026)
- CQC register adds a new care home in Waverley: Cedar Court Care Home (5 November 2026)
More local care news for Surrey
Typical weekly fees in the South East
Charters Court Nursing and Residential Home has not published its fees yet. These are typical weekly fees for the South East, so you know roughly what to expect before you call.
- Residential care: £1,100 to £1,450 per week per person, typical range
- Dementia care: £1,200 to £1,550 per week per person, typical range
- Nursing care: £1,350 to £1,750 per week per person, typical range
Indicative figures for the South East, not a quote from Charters Court Nursing and Residential Home. Actual fees depend on the room, the level of care and how it is funded.
Contact Charters Court Nursing and Residential Home
Phone the home directly, or send an enquiry and we will pass it on.
Is this your nursing home?
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