How do I get a care needs assessment in Truro?

Approach adult social care at Cornwall Council by telephone or through the referral form on its website and set out what has become difficult. There is no charge for an assessment and it is open to anyone who appears to need care and support, whatever their means. A practitioner will talk through daily routines, health conditions, risks around the home and the help relatives are already giving. Writing down how the last two weeks have really gone helps the assessment reflect an ordinary week.

Will Cornwall Council contribute towards home care costs?

It will, where an assessment identifies eligible needs and a financial assessment shows capital and income beneath the national thresholds. Support can be provided as arranged care or as a direct payment, which allows a person to choose and manage their own agency. Anyone above the thresholds pays privately, although the authority can still offer information and advice. Attendance allowance falls outside the means test entirely and should be claimed separately.

Which agencies deliver home care in Truro?

Twenty four registered home care agencies cover the area and every one of them appears on this page. They include Bluebird Care Mid and West Cornwall, Nurse Plus UK, Home Instead Senior Care, In Caring Hands, Kerensa Support and Taylors of Grampound among others. Each listing shows the current Care Quality Commission rating where one has been published. Working through them here is quicker than telephoning each agency to ask the same opening questions.

How does home care compare with a care home or a nursing home?

Home care sends a care worker to a person's own address for visits of an agreed length, so life continues in familiar surroundings. A residential care home provides a room together with personal care from staff on site at every hour, which suits people whose needs arise unpredictably rather than at set times. A nursing home offers the same but with a qualified nurse based on the premises for clinical needs such as wound care or complex medication. Many families use home care first and consider a move only when scheduled visits can no longer cover the gaps safely.

How early should I start looking for a home care agency?

Well before the need becomes urgent, because the most popular visit times fill up and a good agency may not have immediate capacity. An early start also allows a small package to be trialled and adjusted once everyone can see how it works in practice. Where a hospital discharge is being arranged, tell the ward team and the local authority quickly so that assessment and first visits can be organised together. Even a shortlist of two or three names makes a sudden deterioration much easier to manage.

What should I ask an agency before agreeing to a package?

Ask how many care workers will visit in a typical fortnight and how the agency handles holidays and sickness. Ask for the time window each call will fall within, how delays are communicated, and what happens if a client cannot be roused at the door. Ask how care plans are reviewed, how concerns are raised and investigated, and who is reachable outside office hours. Ask for the fee schedule and contract terms in writing, including travel charges and the notice required to cancel.

Home Care in Truro

Truro has 25 CQC registered home care agencies. 12 are rated Good, 3 Outstanding, 3 Requires improvement, and 7 have not yet been rated. 16 of the 25 were last inspected more than three years ago.

Source: Care Quality Commission register, kept up to date as ratings change.

Truro at a glance

What the local numbers say about home care in Truro, to help you judge the options below.

Hourly care visits, South West: £28.75 to £34.94 an hour. Middle half of prices from 10 agencies.
People aged 75 and over: 81,100. Rising to 96,000 by 2035, up 18%
Living with dementia, aged 65 and over (estimate): 10,300. Rising to 13,300 by 2035, up 29%
People aged 85 and over: 20,200. Rising to 32,300 by 2035, up 60%
Dementia diagnosis rate: 60%. The NHS ambition is 67%.
Agencies in the borough, last 12 months: 6 opened, 4 closed. 104 registered today.
Choice of agencies: 21 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.9 miles).
Compared with the rest of Cornwall: Fewer agencies. Cornwall has fewer agencies than average for the size of its older population.

Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, CQC register), published care home prices, council planning records.

Organising home care in Truro and covering the cost

Very few households arrive at home care with a settled plan. Something has slipped, a hospital stay has changed what is manageable, or a relative doing the lifting has reached their limit, and the search begins under pressure. Taking the assessment and the funding in the right order restores a good deal of control, because both can be started before a single agency is contacted.

Requesting an assessment of need

An assessment is a legal entitlement for anyone who appears to need care and support, and it is not affected by savings or property. It is arranged through Cornwall Council Adult Social Care, and a practitioner will work through washing, dressing, meals, medication, mobility, night time disturbance and how much of the load is currently being carried by family. The written outcome describes the support considered necessary, which gives a self funding household a specification to quote against rather than a vague request for help. A financial assessment follows and determines contributions.

Hourly rates, contributions and allowances

Home care is charged by the visit, so cost rises and falls with the package rather than being fixed the way a care home fee is. Short calls often work out dearer per hour, and evenings, weekends and bank holidays usually attract a higher rate. Where capital and income sit below the national thresholds, the local authority contributes, and some people take a direct payment so they can commission an agency themselves. Attendance allowance is not means tested, so it is worth claiming whatever the outcome of a financial assessment.

Comparing agencies in Truro and knowing what to check

Making sense of the ratings

Twenty four agencies cover the area, and their published records differ sharply. Bluebird Care Mid and West Cornwall together with Nurse Plus UK hold an Outstanding rating, twelve agencies are rated Good, three are rated Requires Improvement and seven carry no published rating at all. An absent rating is not a black mark; it usually means the agency has not yet had a first inspection published, so ask how long it has been operating and how it audits its own visits. Where a rating does exist, the report beneath it explains far more than the single word on the front.

The details that decide whether a package works

Continuity is the factor families underrate most. Ask how many different care workers a client will typically meet across a fortnight, how sickness and annual leave are covered, and whether calls are promised within a tight window or a loose half day. Ask what the agency does when nobody comes to the door, how medication support is recorded, and who answers the telephone late on a Sunday. Ask what training staff receive for the specific conditions in play, whether that is dementia, stroke recovery, diabetes or safe moving and handling. Agencies that answer briskly and confirm the answers in writing tend to be the ones that hold steady when a rota is stretched.

25 home care in Truro

MidCo Care · Unit 2 Riverside House, Truro, Cornwall, TR1 2XN
Home care · Run by MidCo Care Limited
MidCo Care Cornwall provides care in people's own homes in and around Truro. The people we support are a varied group: older people who need help to stay independent, adults living with dementia, people with learning disabilities and...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Younger Adults
Advance · 16 & 17 Woodbine Farm Business Park, Truro, Cornwall, TR3 6BW
Home care · CQC Requires improvement · Run by Advance Housing and Support Ltd
We provide care and support at home across Cornwall, working from Truro. The people we support include older people and younger adults, people living with dementia, adults with learning disabilities, autistic people, people with mental...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Younger Adults
Alexandras Community Care · Office 3, Truro, Cornwall, TR1 2XN
Home care · CQC Good · Run by Westcountry Home Care Limited
Alexandras Community Care Truro provides care and support to people in their own homes in Truro and the surrounding part of Cornwall. We work with people living with dementia, people with physical disabilities and people with sight or...
Specialisms: Dementia Care, Physical Disability, Visual / Hearing Impairment
Right Nurse Care Services · Riviera House 42b, Truro, Cornwall, TR4 9LD
Home care · CQC Good · Run by Mrs Christine Rowberry
Right Nurse Care provides care at home for people in Truro and the surrounding parts of Cornwall. What we do is straightforward, and we would rather set it out plainly than dress it up: reliable, respectful help in the place where somebody...
St. Pauls Healthcare · Office 8 & 9, Truro, Cornwall, TR3 6BW
Home care · Run by Saint Pauls Healthcare Ltd
We provide care at home in Truro and the surrounding parts of Cornwall. Those we visit include older adults, people living with dementia, people with physical disabilities, and younger adults. Working across a rural county means being...
Specialisms: Older Person Care, Dementia Care, Physical Disability, Younger Adults
Comfort Care · 3 Quay Mews, Truro, Cornwall, TR1 2UL
Home care · CQC Good · Run by Comfort Care (Truro) Limited
Comfort Care in Truro supports people to carry on living in their own homes across this part of Cornwall. We visit older people and younger adults, including people living with dementia and people with a physical disability. In a county...
Specialisms: Older Person Care, Dementia Care, Physical Disability, Younger Adults
Torvia · Unit 8, Truro, Cornwall, TR3 7PE
Home care · Run by Torvia Limited
Here at Torvia, we are a home care agency based in Truro, Cornwall, supporting people to live well in the comfort of their own homes. We work with a range of individuals, including younger adults, people with learning disabilities or...
Specialisms: Learning Disability / Autism, Mental Health, Younger Adults
Link Direct Care · Room 14 Richmond House, Truro, Cornwall, TR1 3AJ
Home care · Run by Link Direct Care Limited
At Link Direct Care in Truro, Cornwall, we provide home care support to people across a wide range of needs and circumstances. Our work takes us into people's homes, which means we understand that what we do has to feel right for each...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults, Eating Disorders, Alcohol / Drug Misuse
In Caring Hands · Unit 1, Truro, Cornwall, TR2 5ET
Home care · CQC Good · Run by In Caring Hands Limited
We are In Caring Hands, a home care agency based in Truro and supporting adults in their own homes across this part of Cornwall. The range of people we work with is wide. Older people and people living with dementia, adults with learning...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults, Eating Disorders
Live Life Care · Agos Acres, Truro, Cornwall, TR4 8GF
Home care · CQC Good · Run by Live Life Care Limited
We at Live Life Care are proud to offer compassionate home care across Truro and the wider Cornwall community, supporting people to live safely and well in the place they know best: their own home. Our approach is built around dignity,...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults, Eating Disorders, Alcohol / Drug Misuse
Stayathome · The Bungalow, Truro, Cornwall, TR4 9BW
Home care · CQC Good · Run by Stayathome Limited
Stayathome provides care and support in people's own homes in Truro and the surrounding parts of Cornwall. The name says what we are for: helping people remain in their own place, with their own routine, for as long as that is the right...
Specialisms: Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Alcohol / Drug Misuse
Blossom Home Care · Unit C2 Building C, Truro, Cornwall, TR4 9NY
Home care · Run by Viva Grace Limited
We provide care at home across Cornwall, working from Truro. We support older people and younger adults, including people living with dementia, people with mental health conditions, people with physical disabilities and people with visual...
Specialisms: Older Person Care, Dementia Care, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
Cornwall · Penstraze Business Centre, Truro, Cornwall, TR4 8PN
Home care · Run by Devine Ultra Care Ltd
We provide care at home across Cornwall, working from Truro. We support older people and younger adults, including people living with dementia, people with mental health conditions, people with physical disabilities and people with visual...
Specialisms: Older Person Care, Dementia Care, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
Home Instead Senior Care · Kerns House, Truro, Cornwall, TR4 9LD
Home care · CQC Good · Run by Kernow Care Services Limited
We at Home Instead Senior Care are proud to provide compassionate home care across Truro and the surrounding communities of Cornwall. As a dedicated home care agency serving the TR postcode area, we bring professional, personalised support...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
United Response - DCA · Ella Court, Truro, Cornwall, TR4 9NH
Home care · CQC Requires improvement · Run by United Response
Here at United Response Cornwall DCA, we provide home care to people living in and around Truro, supporting individuals to stay in the comfort of their own homes whilst maintaining as much independence as possible. We work with a wide...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
Kerensa Support · Unit 1, Truro, Cornwall, TR4 8PN
Home care · CQC Good · Run by Kerensa Support Limited
Kerensa Support provides care in people's own homes in Truro and across Cornwall. We support older people, adults living with dementia, people with a learning disability or autism, people living with mental health conditions, adults with a...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults, Eating Disorders
Heart of the South Branch · Health and Well-being Innovation Centre, Truro, Cornwall, TR1 3FF
Home care · CQC Good · Run by Heart of the South Care Agency Limited
Heart of the South provides care at home for people across Truro and the surrounding parts of Cornwall. Home care is the whole of what we do, and we think there is something to be said for concentrating on one thing and doing it properly....
The Perranwell Centre · The Perranwell Centre, Truro, Cornwall, TR3 7LA
Home care · CQC Outstanding · Run by Loyal Bee Care Group Ltd
Here at The Perranwell Centre, we provide home care support to people living in and around Truro, Cornwall. We work with older adults, younger adults and people living with dementia or physical disabilities, coming into people's homes to...
Specialisms: Older Person Care, Dementia Care, Physical Disability, Younger Adults
Glorylilly Care · Office 5 & 6, Truro, Cornwall, TR4 9NH
Home care · CQC Good · Run by Glorylilly Care Limited
We at Glorylilly Care are proud to provide compassionate home care across Truro and the wider Cornwall community, supporting people to live well and safely in the place they know best: their own home. As a dedicated home care agency, we...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
Senior Health Care · Suite 5, Truro, Cornwall, TR1 2XN
Home care · CQC Requires improvement · Run by Senior Health Care Group Ltd
We at Senior Health Care Cornwall are proud to provide compassionate home care across Truro and the surrounding communities of Cornwall, supporting people to live safely and comfortably in the place they know best: their own home. Based in...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Physical Disability, Younger Adults
Nurse Plus UK · Suite 1-2, Truro, Cornwall, TR4 9NY
Home care · CQC Outstanding · Run by Nurse Plus and Carer Plus (UK) Limited
We at Nurse Plus UK Truro are proud to provide compassionate home care across Truro and the wider Cornwall community, supporting people to live safely, comfortably and confidently in the place they know best: their own home. Based in the...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults, Eating Disorders, Alcohol / Drug Misuse
Taylors of Grampound · Unit 2a-2b, Truro, Cornwall, TR2 4TB
Home care · CQC Good · Run by Taylors of Grampound Limited
Taylors of Grampound provides care in people's own homes in and around Truro. We support older people and younger adults, including people living with dementia, people managing mental health conditions, and people with a physical...
Specialisms: Older Person Care, Dementia Care, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
CSM Care Services · Office 7, Truro, Cornwall, TR3 6BW
Home care · Run by CSM CARE SERVICES LTD
We at CSM Care are proud to provide compassionate home care across Truro and the wider Cornwall community, supporting people to live safely and comfortably in the place they know best: their own home. Based in the TR postcode area, we are...
Specialisms: Older Person Care, Dementia Care, Mental Health, Physical Disability, Younger Adults
Smeaton Healthcare · Office 10, Truro, Cornwall, TR4 9LE
Home care · CQC Good · Run by Smeaton Healthcare Limited
At Smeaton Healthcare, we provide home care support to people living across Truro and the wider Cornwall area. Our work centres on helping individuals remain in their own homes, living as independently as possible, in the surroundings they...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
Bluebird Care (Mid and West) · Morlaix House, Truro, Cornwall, TR1 2DP
Home care · CQC Outstanding · Run by Starboard Tack Ltd
We at Bluebird Care (Mid and West Cornwall) are proud to deliver compassionate home care across Truro and the surrounding communities of mid and west Cornwall. As a dedicated home care agency, our role is to bring professional, person...

What home care costs

Type of care	What it costs
Hourly care visits, South West Middle half of prices from 10 agencies. Median £32.96. Shown for South West because too few Cornwall agencies publish a rate.	£28.75 to £34.94 an hour
What Cornwall pays Average hourly rate, October 2026.	£27.34 an hour
Homecare Association minimum price 2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.	£34.42 an hour
Live in care, England Middle half of prices from 62 agencies. Median £1,455.	£1,250 to £1,668 a week

Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price. Powered by Orrery Intelligence.

Inspected most recently

The Perranwell Centre, 17 June 2026, Outstanding
Alexandras Community Care Truro, 13 January 2026, Good
Senior Health Care Cornwall, 13 July 2023, Requires improvement

Longest since a report

Live Life Care Limited, 17 January 2018, Good
Home Instead Senior Care, 14 June 2018, Good
Bluebird Care (Mid and West Cornwall), 12 April 2019, Outstanding

Frequently asked questions about home care in Truro

How many home care agencies are there in Truro?

Truro has 25 CQC registered home care agencies: 3 Outstanding, 12 Good, 3 Requires improvement, 7 not yet rated. Counts come from the CQC register and are kept up to date as ratings change.

How much does home care cost in Truro?

Hourly care visits, South West: £28.75 to £34.94 an hour. Middle half of prices from 10 agencies. Median £32.96. Shown for South West because too few Cornwall agencies publish a rate. Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.

Which home care agencies in Truro were inspected most recently?

The Perranwell Centre (17 June 2026), Alexandras Community Care Truro (13 January 2026) and Senior Health Care Cornwall (13 July 2023) have the most recent CQC reports.

Local care news in Cornwall

New 34 bed care home registered with CQC in Cornwall: Windmill Court (5 November 2026)

More local care news for Cornwall