How do I arrange a care needs assessment in Newquay?

Contact Cornwall Council adult social care and ask for an assessment of needs, which you can request for a relative with their consent. The assessment is free and places you under no obligation afterwards. An assessor will consider what the person manages day to day, what family already provides, and whether home care would meet the need. Ask for the reference number before the call ends, as it saves repeating the background later on.

Can Cornwall Council pay for home care in Newquay?

It can, where a care needs assessment finds the person eligible for support and a financial assessment shows they qualify for help with the cost. Cornwall Council handles both stages, and the contribution depends on the person's income and capital. Help may be given as care the authority arranges or as a direct payment you use to buy care yourself. Plenty of people arrange and pay for home care privately, which requires no assessment at all.

Which home care agencies cover Newquay?

Four agencies are listed on this page: Pentowan Home Care, Elizabeth House Newquay, Cornwall Home Care, and Peace Haven Care. Each is registered with the Care Quality Commission to provide personal care in people's own homes. Coverage for home care can vary within a town, so check that an agency works in your area when you first make contact. Each profile sets out the registration details and the inspection position for that provider.

Is home care an alternative to moving into a care home?

It often is, particularly where needs are predictable and can be met through planned visits during the day. Home care lets someone remain in familiar surroundings and keeps existing routines intact. A care home tends to become the more practical choice once supervision is needed overnight or needs have outgrown what scheduled visits can provide. A care needs assessment is intended to help you weigh these options against each other.

How far in advance should I arrange home care in Newquay?

Home care can usually be set up faster than a care home place, though the better agencies often run close to capacity, so allow two or three weeks where circumstances permit. Where a hospital discharge is involved, speak to the ward team early so that the care package and the discharge are planned together. If cover is needed straight away, contact all four agencies and ask directly what they can start and when. An assessment already completed makes a quick start considerably more likely.

What should I ask a home care agency in Newquay before committing?

Ask how many different carers would come over a fortnight and what the agency does when the usual carer is away. Ask whether visits are given fixed times or windows, what the minimum visit length is, and how you would be notified of a delay. Where an agency has not yet been inspected, ask how long it has been running and whether it can provide references. Always ask for the full schedule of charges in writing, including evening and weekend rates.

Home Care in Newquay

Newquay has 4 CQC registered home care agencies. 2 are rated Good, 1 Requires improvement, and 1 has not yet been rated. 1 of the 4 was last inspected more than three years ago.

Source: Care Quality Commission register, kept up to date as ratings change.

Newquay at a glance

What the local numbers say about home care in Newquay, to help you judge the options below.

Hourly care visits, South West: £28.75 to £34.94 an hour. Middle half of prices from 10 agencies.
People aged 75 and over: 81,100. Rising to 96,000 by 2035, up 18%
Living with dementia, aged 65 and over (estimate): 10,300. Rising to 13,300 by 2035, up 29%
People aged 85 and over: 20,200. Rising to 32,300 by 2035, up 60%
Dementia diagnosis rate: 60%. The NHS ambition is 67%.
Agencies in the borough, last 12 months: 6 opened, 4 closed. 104 registered today.
Choice of agencies: 21 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.9 miles).
Compared with the rest of Cornwall: Fewer agencies. Cornwall has fewer agencies than average for the size of its older population.

Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, CQC register), published care home prices, council planning records.

Arranging and funding home care in Newquay

Work on the funding question early, because it shapes what is realistic. Home care is charged by the hour, so the cost follows directly from how many visits a week are needed, and that is worth establishing before you start ringing agencies. An assessment is the usual way to settle both points at once.

Asking for a care needs assessment

Any adult who appears to need care and support is entitled to a free assessment of their needs, and a relative can request one on their behalf with their agreement. Cornwall Council carries out these assessments and arranges funded support where the eligibility criteria are met. Someone who provides regular unpaid care can also ask for a carer's assessment of their own needs, which is a separate process with its own outcome. Neither assessment carries a charge or any obligation to accept what is offered.

What home care costs and who pays

Where support is agreed, a financial assessment of income and capital determines the authority's contribution. That help may come as care arranged for you or as a direct payment you use to buy care from an agency of your choice. Agencies set their own hourly rates, which commonly increase for evenings, weekends, and bank holidays, and most apply a minimum visit length. Ask for a written schedule of charges, and check what happens to the fee if a visit is cancelled at short notice.

Choosing the right agency and what to look for

Weighing the evidence that exists

Pentowan Home Care and Elizabeth House Newquay both hold a Good rating. The other two agencies on the list are awaiting a first inspection, which is common for newer services. Where there is a report, read the sections on whether the service is well led and responsive, since those cover missed calls, complaints, and staff retention. Where there is no report, ask the manager how long the service has operated, how many clients it supports, and whether it can put you in touch with existing clients.

Questions that matter in home care

Ask how many different carers would visit in a fortnight, as continuity is what families notice most. Ask what happens when the regular carer is unwell, whether calls have fixed times or windows, and how you would be told if someone were running late. Ask who writes the care plan, how often it is reviewed, and who answers the telephone at the weekend.

4 home care in Newquay

Pentowan Home Care · 1 Darbari, Newquay, Cornwall, TR7 2SX
Home care · CQC Good · Run by Mrs Katy Allen
At Pentowan Home Care, we support people in their own homes across Newquay and the wider Cornwall area, helping them to live as independently and comfortably as possible. We work with older people, younger adults, and individuals living...
Specialisms: Older Person Care, Physical Disability, Visual / Hearing Impairment, Younger Adults
Home Care · Soweni 1C, Newquay, Cornwall, TR7 2SX
Home care · CQC Requires improvement · Run by Cornwall Home Care Limited
We at Cornwall Home Care are proud to offer compassionate home care across Newquay and the wider Cornwall community, supporting people to live well and safely in the place they know best: their own home. As a dedicated home care agency in...
Specialisms: Older Person Care, Dementia Care, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
Peace Haven Care · Unit 11a, Newquay, Cornwall, TR8 5PN
Home care · Run by Peace Haven Care Limited
We at Peace Haven Care are proud to offer compassionate home care across Newquay and the surrounding Cornwall communities, supporting individuals to live well and safely in the place they know best: their own home. Operating from within...
Specialisms: Older Person Care, Dementia Care, Physical Disability, Visual / Hearing Impairment, Younger Adults
Elizabeth House · 87 Henver Road, Newquay, Cornwall, TR7 3DJ
Home care · CQC Good · Run by Elizabeth House Newquay Limited
We are Elizabeth House Newquay, providing care and support to adults in their own homes in Newquay and the surrounding part of Cornwall. We support older people and people living with dementia, adults with learning disabilities or autism,...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults

What home care costs

Type of care	What it costs
Hourly care visits, South West Middle half of prices from 10 agencies. Median £32.96. Shown for South West because too few Cornwall agencies publish a rate.	£28.75 to £34.94 an hour
What Cornwall pays Average hourly rate, October 2026.	£27.34 an hour
Homecare Association minimum price 2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.	£34.42 an hour
Live in care, England Middle half of prices from 62 agencies. Median £1,455.	£1,250 to £1,668 a week

Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price. Powered by Orrery Intelligence.

Inspected most recently

Cornwall Home Care Limited, 30 September 2026, Requires improvement
Pentowan Home Care, 16 June 2026, Good
Elizabeth House Newquay Ltd, 14 July 2023, Good

Longest since a report

Elizabeth House Newquay Ltd, 14 July 2023, Good
Pentowan Home Care, 16 June 2026, Good
Cornwall Home Care Limited, 30 September 2026, Requires improvement

Frequently asked questions about home care in Newquay

How many home care agencies are there in Newquay?

Newquay has 4 CQC registered home care agencies: 2 Good, 1 Requires improvement, 1 not yet rated. Counts come from the CQC register and are kept up to date as ratings change.

How much does home care cost in Newquay?

Hourly care visits, South West: £28.75 to £34.94 an hour. Middle half of prices from 10 agencies. Median £32.96. Shown for South West because too few Cornwall agencies publish a rate. Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.

Which home care agencies in Newquay were inspected most recently?

Cornwall Home Care Limited (30 September 2026), Pentowan Home Care (16 June 2026) and Elizabeth House Newquay Ltd (14 July 2023) have the most recent CQC reports.

Local care news in Cornwall

New 34 bed care home registered with CQC in Cornwall: Windmill Court (5 November 2026)

More local care news for Cornwall

Home Care near Newquay

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