Advance

Logo of Advance Cornwall, a home care agency in Truro, Cornwall, offering older person care, dementia care, mental health care and learning disability and autism support.

Advance is a home care agency in Truro, Cornwall (TR3 6BW). It holds a CQC rating of Requires Improvement.

About Advance

We provide care and support at home across Cornwall, working from Truro. The people we support include older people and younger adults, people living with dementia, adults with learning disabilities, autistic people, people with mental health conditions and people with physical disabilities. Needs that varied cannot be met from a standard package, so we ask before we plan. For an older person, help often centres on personal care, medication, meals and keeping the house manageable. For a younger adult it is more likely to be about independence: running a home, getting to work or college, handling money and keeping appointments. Where somebody is living with dementia, a familiar and unhurried carer does more good than anything written down. Covering a largely rural county means reliability has to be planned rather than promised, and we would rather be honest about what we can cover than commit to more than we can keep to. Our most recent overall rating from the Care Quality Commission was requires improvement. We would rather tell you that ourselves than leave you to find it later. We are working through the points the inspectors raised and are willing to go through the report with anyone considering us. If you are looking for support at home, please get in touch. We will be honest about what we can take on and what we cannot.

Care provided at Advance

Read the full inspection report on the CQC website.

Local care news in Cornwall

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Common questions about Advance

Where is Advance located?

Advance is a home care agency based in Truro, Cornwall (TR3 6BW), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Advance provide?

Advance is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Younger adults care. The full list of services is shown on this page.

What is Advance's CQC rating?

Advance is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 30 November 2022. You can read the full CQC report from the link on this page.

Does Advance provide dementia care?

Yes. Advance supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about Advance

Can they support someone living with dementia at home?

Yes. Yes. Advance Cornwall is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Advance Cornwall covers roughly 10 miles from Truro.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the South West

Advance Cornwall has not published its fees yet. These are typical hourly rates for the South West, so you know roughly what to expect before you call.

Indicative figures for the South West, not a quote from Advance Cornwall. Actual fees depend on the room, the level of care and how it is funded.

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