Heart of the South Branch

Heart of the South Branch is a home care agency in Truro, Cornwall (TR1 3FF). It holds a CQC rating of Good.

About Heart of the South Branch

Heart of the South provides care at home for people across Truro and the surrounding parts of Cornwall. Home care is the whole of what we do, and we think there is something to be said for concentrating on one thing and doing it properly. Our carers visit people in their own homes to help with whatever has become difficult. That might be getting up and dressed in the morning, managing medication, preparing meals, moving safely around the house, or keeping on top of the domestic jobs that quietly turn into obstacles. For some people a short daily visit is enough to keep everything ticking along. For others we are there several times a day, or at the end of the day when the house feels emptiest. We plan support with the person rather than for them, and we review it as circumstances change. Cornwall is a spread out county, so we are honest about which areas we can reach reliably and how soon we could start. Our most recent overall rating from the Care Quality Commission is Good. If you are thinking about care at home in this area, please give us a ring and we will come out and talk it through.

Read the full inspection report on the CQC website.

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Common questions about Heart of the South Branch

Where is Heart of the South Branch located?

Heart of the South Branch is a home care agency based in Truro, Cornwall (TR1 3FF), providing care to people in their own homes within approximately 10 miles of the area.

What is Heart of the South Branch's CQC rating?

Heart of the South Branch is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 3 May 2019. You can read the full CQC report from the link on this page.

Questions families ask about Heart of the South Branch

Can they support someone living with dementia at home?

No. Heart of the South Cornwall Branch does not list dementia care on the CQC register. Choose an agency that does if dementia is part of the picture.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Heart of the South Cornwall Branch covers roughly 10 miles from Truro.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the South West

Heart of the South Cornwall Branch has not published its fees yet. These are typical hourly rates for the South West, so you know roughly what to expect before you call.

Indicative figures for the South West, not a quote from Heart of the South Cornwall Branch. Actual fees depend on the room, the level of care and how it is funded.

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