HEALTHQO CARE PROFESSIONALS

HEALTHQO CARE PROFESSIONALS is a home care agency in Walton-on-thames, Surrey (KT12 2SD).

Newly registered with the CQC, October 2026. No inspection rating has been published yet.

About HEALTHQO CARE PROFESSIONALS

Healthqo Care Professionals is a home care agency in Walton on Thames, supporting people in their own homes across this part of Surrey. We work with older people and younger adults, including people living with dementia and people with a physical disability. The job is to keep a household going so that somebody can stay where they want to be. Most of it looks unremarkable from outside. Getting a person up and washed without leaving them feeling handled. Help with dressing, which sounds minor until buttons and shoes become impossible. Medication at the right time and properly recorded. A meal actually cooked. Shopping, laundry and a tidy kitchen. Help to move safely indoors. Time to sit down for a few minutes when that is what the visit really needs to be. We put most of our effort into reliability and continuity. Being where we said we would be, at roughly the time we said, with somebody the person recognises. Older people in particular build their day around a visit, and a carer who does not arrive leaves far more than a job undone. For people living with dementia, familiar faces and an unhurried pace work better than any explanation. For people with a physical disability, we learn how that individual wants to be helped to move rather than applying a standard method. The Care Quality Commission has not yet given us an overall rating. Ring us and we will talk through what you need without any pressure.

Care provided at HEALTHQO CARE PROFESSIONALS

Read the full inspection report on the CQC website.

How HEALTHQO CARE PROFESSIONALS LTD compares in Elmbridge

Measured against the 26 home care agencies registered in Elmbridge.

CQC rating
Not yet rated. 18 of the 26 agencies (69%) are rated Good or Outstanding.
Registered
October 2026. One of the newer agencies in the area. Only 0 of the 26 have registered more recently.
Provider
One service. Healthqo Care Professionals Ltd runs this agency only.

Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered home care agencies in Elmbridge.

The local picture: Elmbridge

What the numbers say about home care in Elmbridge, in Surrey.

What home care costs

Type of careWhat it costs
Hourly care visits, Surrey£28.00 to £36.40 an hour (Middle half of prices from 5 agencies. Median £36.00.)
What Surrey pays£24.87 an hour (Average hourly rate, October 2026.)
Homecare Association minimum price£34.42 an hour (2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.)
Live in care, England£1,250 to £1,668 a week (Middle half of prices from 62 agencies. Median £1,455.)

Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.

  • People aged 75 and over: 14,400. Rising to 16,800 by 2035, up 16%
  • People aged 85 and over: 4,500. Rising to 6,500 by 2035, up 44%
  • Living with dementia, aged 65 and over (estimate): 2,000. Rising to 2,500 by 2035, up 25%
  • Dementia diagnosis rate: 68%. The NHS ambition is 67%. Surrey as a whole is 68%.
  • Agencies in the borough, last 12 months: 0 opened, 1 closed. 24 registered today.
  • Choice of agencies: 429 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.6 miles).

Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published home care rates, Homecare Association.

Good to know about HEALTHQO CARE PROFESSIONALS LTD

Facts from public registers, and what the agency has told us.

Registered with CQC
6 October 2026, less than a year ago.
Run by
Healthqo Care Professionals Ltd, which runs this service only.
Service type
Personal care in people's own homes (domiciliary care).
Where it covers
Not yet confirmed by the agency. Check that your postcode is covered before you rely on it.
Live in, overnight and 24 hour care
Not yet confirmed. The agency can add these when it claims its profile.

Sources: CQC register and the agency's own entries. Anything marked not yet confirmed is shown as unknown rather than guessed.

Local care news in Surrey

More local care news for Surrey

Common questions about HEALTHQO CARE PROFESSIONALS

Where is HEALTHQO CARE PROFESSIONALS located?

HEALTHQO CARE PROFESSIONALS is a home care agency based in Walton-on-thames, Surrey (KT12 2SD), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does HEALTHQO CARE PROFESSIONALS provide?

HEALTHQO CARE PROFESSIONALS is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Physical disability support, Younger adults care. The full list of services is shown on this page.

Does HEALTHQO CARE PROFESSIONALS provide dementia care?

Yes. HEALTHQO CARE PROFESSIONALS supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about HEALTHQO CARE PROFESSIONALS

Can they support someone living with dementia at home?

Yes. Yes. HEALTHQO CARE PROFESSIONALS LTD is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. HEALTHQO CARE PROFESSIONALS LTD covers roughly 10 miles from Walton-on-thames.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the South East

HEALTHQO CARE PROFESSIONALS LTD has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.

Indicative figures for the South East, not a quote from HEALTHQO CARE PROFESSIONALS LTD. Actual fees depend on the room, the level of care and how it is funded.

More about the care at HEALTHQO CARE PROFESSIONALS

Dementia Care at HEALTHQO CARE PROFESSIONALS

Registered on 6 October 2026, this Walton on Thames agency has no published rating behind what it says about dementia. What it says is that familiar faces and an unhurried pace work better than any explanation, which is a reasonable instinct rather than a verifiable fact. The registration confirms dementia care is within scope and settles nothing else. Ask how distress or refusal is handled, what is done if somebody leaves the house, and how a change a carer notices gets recorded and passed on. Ask also at what point the agency would say visits can no longer keep somebody safe at home.

Home Care at HEALTHQO CARE PROFESSIONALS

Surrey is the council here, and the indicative South East rate for care at home is £29 to £35 an hour, a regional guide rather than this agency's own charge. Healthqo Care Professionals covers Walton on Thames and the part of Surrey around it, describing its job as keeping a household going so that somebody can stay where they want to be. Ask what the minimum call length is, how many visits a day can be staffed and what weekends and bank holidays add. Surrey council may contribute once it has assessed somebody, usually at a rate below the private one. Ask how a late or missed call reaches the household.

Older Person Care at HEALTHQO CARE PROFESSIONALS

Older people build their day around a visit, this agency says, and a carer who does not arrive leaves far more than a job undone. The work it describes is getting somebody up and washed without leaving them feeling handled, help with dressing, medication at the right time and properly recorded, a meal actually cooked, shopping and laundry, and time to sit down for a few minutes when that is what the visit needs to be. Healthqo Care Professionals puts most of its effort into reliability and continuity. Ask how many different carers would come over a month and who covers sickness. Ask too what cover exists in the evening, at weekends and overnight.

Younger Adults at HEALTHQO CARE PROFESSIONALS

Younger adults are one of the five groups named on this Surrey registration. The agency says it aims to send somebody the person recognises, which matters as much under 65 as over it. Ask how visits are arranged around work or study, whether times can shift week by week, and who the regular carers would be.

Physical Disability at HEALTHQO CARE PROFESSIONALS

Buttons and shoes becoming impossible is the example this agency gives of why help with dressing is not a minor thing. Where a physical disability is involved, equipment, a usable bathroom and one agreed method for moving somebody matter as much as the carer. Ask who assesses handling, how the method is written down, and whether two carers can attend when one cannot manage safely.

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