BBC CARE SERVICE - Walton on Thames branch (New)

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About Us

BBC Care in Walton on Thames supports people in their own homes across this part of Surrey. We work with older people, people living with dementia, adults with a learning disability, autistic adults, people with a physical disability, people with visual or hearing impairment and younger adults.

Almost everyone who contacts us wants to stay where they are, and our job is to make that practical rather than to take anything over. Depending on the person that could be one call each morning to help with washing and dressing, several visits a day covering personal care, medication, meals and company, or support that is less about physical tasks and more about keeping an ordinary week on track.

We start by asking what help is actually wanted rather than working from a form. People are usually clear about what they can still manage and would rather keep doing for themselves, and respecting that is as much the job as anything we take on.

Continuity is where we concentrate. A familiar carer who knows the house, the routine and the person makes a visit work in a way a stranger cannot, and that matters most where dementia, autism or reduced sight and hearing are involved.

Our most recent overall rating from the Care Quality Commission is good. Please get in touch to talk things through.

Common questions about BBC CARE SERVICE - Walton on Thames branch (New)

Where is BBC CARE SERVICE - Walton on Thames branch (New) located?

BBC CARE SERVICE - Walton on Thames branch (New) is a home care agency based in Walton-on-thames, Surrey (KT12 1RZ), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does BBC CARE SERVICE - Walton on Thames branch (New) provide?

BBC CARE SERVICE - Walton on Thames branch (New) is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Learning disability and autism support, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.

What is BBC CARE SERVICE - Walton on Thames branch (New)'s CQC rating?

BBC CARE SERVICE - Walton on Thames branch (New) is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 1 December 2025. You can read the full CQC report from the link on this page.

Does BBC CARE SERVICE - Walton on Thames branch (New) provide dementia care?

Yes. BBC CARE SERVICE - Walton on Thames branch (New) supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Coverage Area

Within 10 miles of Walton-on-thames

This agency provides care within approximately 10 miles of their Walton-on-thames office. Radius is approximate — claim to update

Contact BBC CARE SERVICE LIMITED- Walton on Thames branch (New)

Phone the agency directly, or send an enquiry and we will pass it on.

Care We Offer

  • Older Person Care: Support with daily living for older people, from companionship to help with washing, dressing and medication.
  • Dementia: Specialist support for people living with dementia, in a calm, familiar setting with trained staff.
  • Learning Disability / Autism: Person-centred support that helps people with a learning disability or autism live as independently as possible.
  • Physical Disability: Accessible facilities and practical help with mobility, personal care and daily tasks.
  • Visual / Hearing Impairment: Tailored support and adaptations for residents living with sight or hearing loss.
  • Younger Adults: Care designed around the needs and lifestyle of younger adults (typically 18 to 65).

Regulatory Rating

Care Quality Commission (CQC) Rating

  • Latest inspection: 1 December 2025
  • Report published: 1 December 2025

Overall: Good

  • Safe: Good
  • Effective: Good
  • Caring: Good
  • Responsive: Good
  • Well-led: Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Ratings are as published by the CQC and may not reflect the current position of the service.

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