Sunbury
Sunbury is a home care agency in Sunbury-on-thames, Surrey (TW16 6RN). It holds a CQC rating of Good.
About Sunbury
We at Sunbury are proud to provide compassionate home care across Sunbury on Thames and the surrounding Surrey communities, supporting people to live well and safely within the familiar comfort of their own homes. Operating throughout the TW postcode area, our team travels to those who need us across Sunbury on Thames and neighbouring towns. Because our care is delivered in your own home, the environment is one you already know and love. We simply bring the support, whether that means a brief daily visit, several calls throughout the day, or more comprehensive assistance, allowing you to remain surrounded by your own belongings, memories, and routines. Our care is thoughtfully tailored to a broad range of needs. We support older people who value their independence but appreciate a helping hand with daily living, and we provide specialised dementia care that focuses on gentle routine, familiar surroundings, and preserving dignity as memory changes. For adults living with learning disabilities or autism, we offer patient, person centred support that respects individual preferences and communication styles. We also care for people managing mental health conditions, physical disabilities, and visual or hearing impairments, as well as younger adults who benefit from support to live confidently and fully. In practice, this means our carers become trusted, familiar faces. Families tell us that knowing a kind, capable person is visiting their loved one brings genuine peace of mind, particularly when relatives live at a distance or are balancing caring responsibilities alongside work and family life. We take time to understand not just what someone needs, but who they are, their history, their likes, and the small things that make each day feel like their own. The Care Quality Commission has rated us Good overall, with a Good rating across every one of the five domains inspected: Safe, Effective, Caring, Responsive, and Well led. This consistent recognition reflects our commitment to safe practice, effective outcomes, genuinely caring relationships, responsive support that adapts as needs change, and thoughtful leadership that keeps our team well prepared and well supported. Choosing home care is a significant decision, and we understand the mixture of hope and worry that often accompanies it. If you are exploring options for yourself or someone you love in Sunbury on Thames or the wider Surrey area, we would be delighted to have a warm, no pressure conversation about what matters most to your family and how we might help.
Care provided at Sunbury
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 24 January 2020
Read the full inspection report on the CQC website.
How Sunbury compares in Spelthorne
Measured against the 18 home care agencies registered in Spelthorne.
- CQC rating
- Good. 9 of the 18 agencies (50%) are rated Good or Outstanding. Across Surrey the figure is 65%.
- Latest report
- 24 January 2020. 6 of the 18 agencies have published a newer inspection report since.
- Registered
- November 2014. One of the longer established agencies. 16 of the 18 registered more recently.
- Provider
- One service. Direct Independent Care Limited runs this agency only.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered home care agencies in Spelthorne.
The local picture: Spelthorne
What the numbers say about home care in Spelthorne, in Surrey.
What home care costs
| Type of care | What it costs |
|---|---|
| Hourly care visits, Surrey | £28.00 to £36.40 an hour (Middle half of prices from 5 agencies. Median £36.00.) |
| What Surrey pays | £24.87 an hour (Average hourly rate, October 2026.) |
| Homecare Association minimum price | £34.42 an hour (2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.) |
| Live in care, England | £1,250 to £1,668 a week (Middle half of prices from 62 agencies. Median £1,455.) |
Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.
- People aged 75 and over: 10,100. Rising to 11,000 by 2035, up 8%
- People aged 85 and over: 3,100. Rising to 3,900 by 2035, up 28%
- Living with dementia, aged 65 and over (estimate): 1,400. Rising to 1,600 by 2035, up 16%
- Dementia diagnosis rate: 67%. The NHS ambition is 67%. Surrey as a whole is 68%.
- Agencies in the borough, last 12 months: 1 opened, 1 closed. 17 registered today.
- Choice of agencies: 460 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.5 miles).
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published home care rates, Homecare Association.
Good to know about Sunbury
Facts from public registers, and what the agency has told us.
- Registered with CQC
- 3 November 2014, so 11 years.
- Run by
- Direct Independent Care Limited, which runs this service only.
- Service type
- Personal care in people's own homes (domiciliary care).
- Where it covers
- Not yet confirmed by the agency. Check that your postcode is covered before you rely on it.
- Live in, overnight and 24 hour care
- Not yet confirmed. The agency can add these when it claims its profile.
Sources: CQC register and the agency's own entries. Anything marked not yet confirmed is shown as unknown rather than guessed.
Local care news in Surrey
- New 30 bed care home registered with CQC in Waverley: Bridge House Care Home (5 November 2026)
- CQC register adds a new care home in Waverley: Cedar Court Care Home (5 November 2026)
More local care news for Surrey
Common questions about Sunbury
Where is Sunbury located?
Sunbury is a home care agency based in Sunbury-on-thames, Surrey (TW16 6RN), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Sunbury provide?
Sunbury is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Sunbury's CQC rating?
Sunbury is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 24 January 2020. You can read the full CQC report from the link on this page.
Does Sunbury provide dementia care?
Yes. Sunbury supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Sunbury
Can they support someone living with dementia at home?
Yes. Yes. Sunbury is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Sunbury covers roughly 10 miles from Sunbury-on-thames.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
Sunbury has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from Sunbury. Actual fees depend on the room, the level of care and how it is funded.
Explore more
More home care in Sunbury-on-thames
- Tendacare — CQC Outstanding
- Bluebird Care (Elmbridge & Runnymede) — CQC Good
- Caremaid Services — CQC Good
- Safi Care Services — CQC Good
- Allium Homecare — CQC Good
- Boyce Care — CQC Good