Acacia Homecare
Acacia Homecare is a home care agency in Sunbury-on-thames, Surrey (TW16 7EL). It holds a CQC rating of Good.
About Acacia Homecare
Acacia Homecare provides care to people in their own homes in Sunbury on Thames and the surrounding part of Surrey. We support older people, people living with dementia, autistic adults and adults with a learning disability, people managing mental health conditions, people with a physical disability, people with a visual or hearing impairment and younger adults. We are clear with ourselves that these are different kinds of work and that treating them as one would be a way of doing all of them poorly, so every package is planned individually. The first conversation takes as long as it needs, with the person and anybody they want present, and we ask the questions that referral forms never reach. What do you still want to do for yourself. What time does your medication really need to be taken. What makes a morning go wrong. Who should we ring when something changes. Those answers become the plan, and the plan is revised when circumstances change rather than when a review falls due. We keep consistent carers with the same people wherever the rota allows. Our most recent overall rating from the Care Quality Commission is good.
Care provided at Acacia Homecare
- Older person care
- Dementia care
- Mental health care
- Learning disability and autism support
- Physical disability support
- Sensory impairment support
- Younger adults care
- Covers approximately 10 miles
- Last CQC inspection: 18 September 2018
Read the full inspection report on the CQC website.
How Acacia Homecare Limited compares in Spelthorne
Measured against the 18 home care agencies registered in Spelthorne.
- CQC rating
- Good. 9 of the 18 agencies (50%) are rated Good or Outstanding. Across Surrey the figure is 65%.
- Registered
- July 2015. One of the longer established agencies. 14 of the 18 registered more recently.
- Provider
- One service. Acacia Homecare Limited runs this agency only.
Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered home care agencies in Spelthorne.
The local picture: Spelthorne
What the numbers say about home care in Spelthorne, in Surrey.
What home care costs
| Type of care | What it costs |
|---|---|
| Hourly care visits, Surrey | £28.00 to £36.40 an hour (Middle half of prices from 5 agencies. Median £36.00.) |
| What Surrey pays | £24.87 an hour (Average hourly rate, October 2026.) |
| Homecare Association minimum price | £34.42 an hour (2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.) |
| Live in care, England | £1,250 to £1,668 a week (Middle half of prices from 62 agencies. Median £1,455.) |
Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.
- People aged 75 and over: 10,100. Rising to 11,000 by 2035, up 8%
- People aged 85 and over: 3,100. Rising to 3,900 by 2035, up 28%
- Living with dementia, aged 65 and over (estimate): 1,400. Rising to 1,600 by 2035, up 16%
- Dementia diagnosis rate: 67%. The NHS ambition is 67%. Surrey as a whole is 68%.
- Agencies in the borough, last 12 months: 1 opened, 1 closed. 17 registered today.
- Choice of agencies: 460 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.5 miles).
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published home care rates, Homecare Association.
Good to know about Acacia Homecare Limited
Facts from public registers, and what the agency has told us.
- Registered with CQC
- 7 July 2015, so 11 years.
- Run by
- Acacia Homecare Limited, which runs this service only.
- Service type
- Personal care in people's own homes (domiciliary care).
- Where it covers
- Not yet confirmed by the agency. Check that your postcode is covered before you rely on it.
- Live in, overnight and 24 hour care
- Not yet confirmed. The agency can add these when it claims its profile.
Sources: CQC register and the agency's own entries. Anything marked not yet confirmed is shown as unknown rather than guessed.
Local care news in Surrey
- New 30 bed care home registered with CQC in Waverley: Bridge House Care Home (5 November 2026)
- CQC register adds a new care home in Waverley: Cedar Court Care Home (5 November 2026)
More local care news for Surrey
Common questions about Acacia Homecare
Where is Acacia Homecare located?
Acacia Homecare is a home care agency based in Sunbury-on-thames, Surrey (TW16 7EL), providing care to people in their own homes within approximately 10 miles of the area.
What type of care does Acacia Homecare provide?
Acacia Homecare is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.
What is Acacia Homecare's CQC rating?
Acacia Homecare is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 18 September 2018. You can read the full CQC report from the link on this page.
Does Acacia Homecare provide dementia care?
Yes. Acacia Homecare supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.
Questions families ask about Acacia Homecare
Can they support someone living with dementia at home?
Yes. Yes. Acacia Homecare Limited is registered for dementia care in people's own homes.
Can they help with medication and nursing tasks?
Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.
Do they cover our area?
Yes. Acacia Homecare Limited covers roughly 10 miles from Sunbury-on-thames.
Will the council help pay?
Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.
Typical home care fees in the South East
Acacia Homecare Limited has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.
- Home care (per hour): £29 to £35 per hour, typical range
Indicative figures for the South East, not a quote from Acacia Homecare Limited. Actual fees depend on the room, the level of care and how it is funded.
Explore more
More home care in Sunbury-on-thames
- Tendacare — CQC Outstanding
- Bluebird Care (Elmbridge & Runnymede) — CQC Good
- Caremaid Services — CQC Good
- Safi Care Services — CQC Good
- Allium Homecare — CQC Good
- Boyce Care — CQC Good