Home Care in Surbiton
Surbiton has 9 CQC registered home care agencies. 5 are rated Good, and 4 have not yet been rated. 4 of the 9 were last inspected more than three years ago.
Source: Care Quality Commission register, kept up to date as ratings change.
Surbiton at a glance
What the local numbers say about home care in Surbiton, to help you judge the options below.
- Hourly care visits, London: £22.88 to £30.05 an hour. Middle half of prices from 16 agencies.
- People aged 75 and over: 13,300. Rising to 15,600 by 2035, up 17%
- Living with dementia, aged 65 and over (estimate): 1,800. Rising to 2,200 by 2035, up 25%
- People aged 85 and over: 3,700. Rising to 5,400 by 2035, up 47%
- Dementia diagnosis rate: 66%. The NHS ambition is 67%.
- Agencies in the borough, last 12 months: 1 opened, 1 closed. 45 registered today.
- Choice of agencies: 761 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.3 miles).
Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, CQC register), published care home prices, council planning records.
Planning and Paying for Home Care in Surbiton
Support at home is usually bought gradually, beginning with a single morning call and growing as needs do. Because it builds that way, families often work out the funding rules only once several hours a week are already in place. A care needs assessment brings some order to that, and it is free, open to anyone who appears to need support, and independent of what anyone can afford.
Getting a Care Needs Assessment
The Royal Borough of Kingston upon Thames is the authority responsible for carrying out that assessment and for arranging funded support where a person is eligible. An assessor looks at washing, dressing, medicines, meals, mobility and risk, then sets out how much support would meet those needs and how often it should come. Where a relative is already providing care, they can ask for an assessment of their own needs alongside it, which is worth doing before things reach breaking point. The written outcome makes every later conversation with an agency far more precise.
What Home Care Costs and Who Pays
Agencies charge by the hour or by the visit, and rates rise for evenings, weekends and bank holidays. A financial assessment decides whether the council contributes, taking savings and income into account, and support at home is treated differently from residential care in that the value of the person's own house is disregarded. Some families take a direct payment and arrange the care themselves, which brings flexibility along with the work of managing it. Whichever route you take, ask for the rate in writing, check the minimum visit length, and ask what notice either side must give.
Choosing a Home Care Agency in Surbiton and What to Check
What the Ratings Show and Where They Stop
SureCare Richmond and Kingston, Community Care Experts Home Care Service and Hollyfield House are among those rated Good, awarded on findings about safety, effectiveness, care, responsiveness and leadership. Four agencies, including Emezzions Care and Link House, have not yet been rated. An absent rating is not a warning, but it does mean there is no published verdict to lean on, so judge those agencies on how precisely they answer questions about staffing, training and supervision. Vagueness on those points is usually telling.
Questions That Separate Good Agencies From Poor Ones
Ask how many different carers would come over a typical fortnight, because continuity is what people notice most and what agencies find hardest to promise. Ask what happens when a carer is ill, how late a visit can run before you are told, and whether times are fixed or given as a window. Ask who supervises the carers, how often a manager visits the house, and how a complaint is handled once it has been made. Ask too how visits are recorded and whether the family can see those records, since that is often the only reliable window into what happens between calls. Ask finally how long the manager has been in post, because a settled office usually means settled rotas.
9 home care in Surbiton
- Guardian Angel Carers Wimbledon & Kingston · 444 Ewell Road, Surbiton, Kingston upon Thames, KT6 7EL
Home care · CQC Good · Run by Rossino Care Limited
We at Guardian Angel Carers Wimbledon & Kingston are proud to offer compassionate home care across Surbiton and the surrounding Kingston upon Thames area, supporting people to live well in the place they know and love best: their own home....
Specialisms: Older Person Care, Dementia Care, Physical Disability, Younger Adults - SureCare Richmond and Kingston · Suite 7, Surbiton, Kingston upon Thames, KT6 7HT
Home care · CQC Good · Run by Clarity Ventures Ltd
We at SureCare Richmond and Kingston are proud to provide compassionate home care across Surbiton and the wider Kingston upon Thames area, supporting people to live well and safely in the place they know best: their own home. Based in the...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults - Community Care Experts Home Care Service · Suite 7 St. James' House, Surbiton, Kingston upon Thames, KT6 4QH
Home care · CQC Good · Run by Community Care Experts Ltd
Community Care Experts provides care at home for older people in Surbiton and across the borough of Kingston upon Thames. Our work is focused and we prefer it that way: helping older people carry on living in their own homes, with the help...
Specialisms: Older Person Care - Emezzions Care · EMEZZIONS CARE Argent House, Surbiton, Kingston upon Thames, KT6 7LD
Home care · Run by Emezzions Limited
We are Emezzions Care, a home care agency supporting adults in their own homes in Surbiton and across Kingston upon Thames. We work with older people and with younger adults, including people living with dementia, adults with a learning...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults - Diversity4Care · Flat 1, Surbiton, Kingston upon Thames, KT6 5PN
Home care · Run by Diversity4Care Limited
We at Diversity4Care are proud to offer compassionate home care across Surbiton and the wider Kingston upon Thames area, supporting older people and younger adults to live well within the comfort and familiarity of their own homes. Based...
Specialisms: Older Person Care, Younger Adults - Marielle 24/7 Healthcare Services · 17 Tolworth Park Road, Surbiton, Kingston upon Thames, KT6 7RN
Home care · Run by Marielle 24/7 Healthcare Services Ltd
We at Marielle 24/7 Healthcare Services are proud to offer compassionate home care across Surbiton and the wider Kingston upon Thames area, supporting individuals to live safely and comfortably in the place they know best: their own home....
Specialisms: Older Person Care, Dementia Care, Mental Health, Physical Disability, Younger Adults - Hollyfield House · 22 Hollyfield Road, Surbiton, Kingston upon Thames, KT5 9AL
Home care · CQC Good · Run by Your Healthcare Community Interest Company
Hollyfield House provides care and support to people in their own homes in Surbiton and across Kingston upon Thames. We work with older people and with younger adults who need help to manage at home. The work is practical and it is judged...
Specialisms: Older Person Care, Younger Adults - IMG-Surrey · 5 Copper Gate Mews, Surbiton, Kingston upon Thames, KT6 5NE
Home care · CQC Good · Run by Inspire Management Group Ltd
IMG Surrey provides care and support to people in their own homes in Surbiton and across Kingston upon Thames. We work with older people and people living with dementia, with adults who have a learning disability and with autistic adults,...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults - Link House · 140 The Broadway, Surbiton, Kingston upon Thames, KT6 7HT
Home care · Run by Just My Pa Ltd
Link House supports people in their own homes in Surbiton and the surrounding parts of Kingston upon Thames. We work with adults who want help to run their own lives rather than a service that takes over. For older people we help with...
Specialisms: Older Person Care, Learning Disability / Autism, Physical Disability, Younger Adults
What home care costs
| Type of care | What it costs |
|---|---|
| Hourly care visits, London Middle half of prices from 16 agencies. Median £24.48. Shown for London because too few Kingston upon Thames agencies publish a rate. | £22.88 to £30.05 an hour |
| What Kingston upon Thames pays Average hourly rate, October 2026. | £20.42 an hour |
| Homecare Association minimum price 2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum. | £34.42 an hour |
| Live in care, England Middle half of prices from 62 agencies. Median £1,455. | £1,250 to £1,668 a week |
Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price. Powered by Orrery Intelligence.
Inspected most recently
- Hollyfield House, 11 September 2025, Good
- Emezzions Care, 6 May 2025, Not yet rated
- Link House, 6 May 2025, Not yet rated
Longest since a report
- SureCare Richmond and Kingston, 25 October 2022, Good
- Community Care Experts Home Care Service, 20 December 2022, Good
- IMG-Surrey, 9 February 2023, Good
Frequently asked questions about home care in Surbiton
How many home care agencies are there in Surbiton?
Surbiton has 9 CQC registered home care agencies: 5 Good, 4 not yet rated. Counts come from the CQC register and are kept up to date as ratings change.
How much does home care cost in Surbiton?
Hourly care visits, London: £22.88 to £30.05 an hour. Middle half of prices from 16 agencies. Median £24.48. Shown for London because too few Kingston upon Thames agencies publish a rate. Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.
Which home care agencies in Surbiton were inspected most recently?
Hollyfield House (11 September 2025), Emezzions Care (6 May 2025) and Link House (6 May 2025) have the most recent CQC reports.