Home Care in Wokingham
Home care agencies in Wokingham tend to enter the picture at an awkward moment, after a fall, a discharge letter, or a run of weeks in which coping alone has visibly stopped working. Wokingham Borough Council is the right first call even so, since it carries out the care needs assessment that records what help is required and the financial assessment that establishes how much of the bill it will meet. Forty nine agencies hold registration with the Care Quality Commission to provide personal care in the area, which is a substantial field by any measure. Three of them are rated Outstanding and twenty five are rated Good, three sit at Requires Improvement, and eighteen have no published rating so far. Those eighteen are worth a look rather than an automatic exclusion. Use the profiles below to go beyond the grade itself, reading each inspection report and checking when it was written before you decide who to telephone.
Judging home care in Wokingham on more than the rating
Registration with the Care Quality Commission tells you that an agency is lawfully providing personal care and has been checked against a common set of standards. It does not tell you whether the same carer will arrive on Thursday, or whether anyone will ring you when something changes. Those are the things families end up caring about most.
Where the unrated agencies fit
Eighteen of the forty nine providers here have no published rating, and that is easy to misread. In most cases it means the agency registered recently enough that a first inspection has not yet been published, not that anything has been found wanting. For those providers, look instead at how long the registered manager has been in post, what the agency says about its staffing, and whether it is open about the areas it covers. A newer agency with a settled manager and modest ambitions can be a better bet than a large one stretched thin.
Continuity, cover and communication
Ask how many separate carers would come over a fortnight, and treat a vague answer as an answer. Ask what the agency does when a carer calls in sick at short notice, whether the office rings ahead when a visit will run late, and who picks up the telephone on a Sunday. Ask how a concern is raised and what happens next, because the agencies that describe a clear process tend to be the ones that follow one.
Checking the fit before you commit
Confirm the agency can staff the hours you actually need rather than the hours it finds convenient, since early mornings and evenings are where availability gives way. Ask what training staff hold for the specific condition involved, whether that is dementia, a stroke, Parkinson's or a learning disability. Ask to see a sample care plan and judge whether it reads as a description of a person.
Assessment and funding in Wokingham
Getting the assessment under way
A care needs assessment is free and available to anyone who appears to need care and support, regardless of income or capital. Wokingham Borough Council carries it out and then completes a financial assessment covering income and savings. The first records what help is needed and how often; the second determines what the council pays. There is no obligation attached to asking, and the written outcome is a useful document to have when you start ringing round.
Direct payments and private arrangements
Where the council does contribute, you can often take that support as a direct payment rather than a commissioned package, which leaves the choice of agency entirely with you. Families paying privately deal with agencies directly on the same terms and rates. Whichever route applies, the weekly cost follows the length of each visit, the number of visits a day and whether nights, weekends or two carers are required. Ask several agencies to quote in writing against an identical pattern of calls, and confirm how travel time, bank holidays and minimum visit lengths are treated.
49 home care in Wokingham
- Norwood Ravenswood · Nine Mile Ride, Crowthorne, Wokingham, RG45 6BQ
Home care · CQC Good · Run by Norwood
We at Norwood Ravenswood are proud to offer compassionate home care in the heart of Crowthorne, supporting individuals across Wokingham and the wider RG postcode area to live well within the comfort and familiarity of their own homes. As a...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults - Your Quality Care Services (Thamesfield) · Thamesfield Village, Henley-on-thames, Wokingham, RG9 2LX
Home care · CQC Good · Run by Your Quality Care Services Limited
We provide care at home around Henley on Thames and the surrounding area, supporting older people and younger adults, including people living with dementia, people with physical disabilities and people with loss of sight or hearing. Much...
Specialisms: Older Person Care, Dementia Care, Physical Disability, Visual / Hearing Impairment, Younger Adults - Aim24 Care · Office 132, Reading, Wokingham, RG6 1PT
Home care · CQC Good · Run by Aim24 Care Limited
Aim24 Care provides home care to people in Reading and the surrounding area. We support older people, people living with dementia, people with a physical disability, people with a visual or hearing impairment and younger adults in their...
Specialisms: Older Person Care, Dementia Care, Physical Disability, Visual / Hearing Impairment, Younger Adults - All Care Thames Valley · Unit 4, Reading, Wokingham, RG10 9AA
Home care · CQC Good · Run by All Care (GB) Limited
At All Care Thames Valley, we provide home care to people living in Reading, Wokingham and the surrounding areas. Our work centres on helping individuals remain in the comfort and familiarity of their own homes, with the right level of...
Specialisms: Older Person Care, Dementia Care, Physical Disability, Younger Adults - AT HAND SUPPORTED LIVING SERVICES · 400 Thames Valley Park Drive, Reading, Wokingham, RG6 1PT
Home care · Run by At Hand Supported Living Services Limited
At Hand provides supported living in Reading and across Wokingham, working with people in their own homes. Supported living is a different proposition from a care home and the difference is the whole point. The tenancy belongs to the...
Specialisms: Older Person Care, Younger Adults - Bluebird Care (Windsor, Maidenhead, Bracknell) · 57-59, Reading, Wokingham, RG10 9AJ
Home care · CQC Outstanding · Run by TM Care Limited
We at Bluebird Care (Reading, Wokingham, Windsor, Maidenhead, Bracknell) are proud to deliver compassionate home care across Reading and the surrounding Berkshire communities, supporting people to live well and safely in the place they...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Physical Disability, Visual / Hearing Impairment, Younger Adults - Crest Care Solutions · 400 Thames Valley Park Drive, Reading, Wokingham, RG6 1PT
Home care · CQC Good · Run by Crest Care Solutions Ltd
At Crest Care Solutions, we provide home care across Reading and Wokingham, supporting people to live comfortably and independently in their own homes. We work with older adults, younger adults, and people living with dementia, learning...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Younger Adults - EMI-Care UK · 65 Fairwater Drive, Reading, Wokingham, RG5 3JG
Home care · CQC Good · Run by EMI-Care UK
EMI Care UK provides care and support to people in their own homes in Reading, Wokingham and the surrounding area. We work with older people, younger adults, people living with dementia, adults with learning disabilities, autistic adults,...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Physical Disability, Visual / Hearing Impairment, Younger Adults - Endless Love Healthcare Services · 8 Eastwood Road, Reading, Wokingham, RG5 3PY
Home care · CQC Good · Run by Endless Love Healthcare Services Ltd
At Endless Love Healthcare, we provide home care support to people living in Reading and Wokingham, helping individuals to remain in the comfort and familiarity of their own homes for as long as they choose to do so. We support a wide...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Younger Adults - Guardian Angel Carers · Unit 4, Reading, Wokingham, RG5 4JB
Home care · Run by Good Faith Care Ltd
Guardian Angel Carers provides care in people's own homes in Reading and the surrounding parts of Berkshire. We support older people, adults living with dementia, people with a physical disability or a visual or hearing impairment, and...
Specialisms: Older Person Care, Dementia Care, Physical Disability, Visual / Hearing Impairment, Younger Adults - Hearten UK · 25 Rivermead Road, Reading, Wokingham, RG5 4DH
Home care · CQC Requires improvement · Run by Hearten UK Ltd
Hearten UK provides support in people's own homes in Reading and across Wokingham. Our work is to give people enough help to carry on living in their own houses, delivered by carers they know. We visit older people needing assistance with...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Physical Disability, Younger Adults - Home Instead Senior Care: Maidenhead, Henley & Wallingford · Unit 5, Reading, Wokingham, RG10 9XQ
Home care · CQC Good · Run by Westgarth Enterprises Limited
We at Home Instead Senior Care: Maidenhead, Henley & Wallingford are proud to provide trusted home care across Reading and the surrounding Wokingham communities, helping older people and adults with additional needs continue living safely...
Specialisms: Older Person Care, Dementia Care, Physical Disability, Younger Adults - K and D Care Services · Suite 144, Reading, Wokingham, RG6 1PT
Home care · Run by K and D Care Services Limited
We at K and D Care are proud to offer compassionate home care across Reading and the wider Wokingham area, supporting people to live well and safely in the place they know best: their own home. Based in the RG postcode area, we work...
Specialisms: Older Person Care, Dementia Care, Physical Disability, Younger Adults - Kuble Care · Suite 137, Reading, Wokingham, RG6 1PT
Home care · Run by Kuble Care Ltd
We at Kuble Care are proud to offer compassionate home care across Reading and the wider Wokingham area, bringing professional support directly into the comfort and familiarity of your own home. Based in the RG postcode area, we serve...
Specialisms: Older Person Care, Learning Disability / Autism, Physical Disability, Younger Adults - MAK Community Care South · Unit 9, Reading, Wokingham, RG6 1HH
Home care · Run by MAK Community Care Limited
MAK Community Care South provides support at home to adults in Reading, Wokingham and the surrounding area. The people we work with include older people who need help to stay in their own houses, adults with a learning disability, autistic...
Specialisms: Older Person Care, Learning Disability / Autism, Mental Health, Physical Disability, Younger Adults, Alcohol / Drug Misuse - One Day At A Time Home Care · Synegis House, Reading, Wokingham, RG5 3LE
Home care · CQC Good · Run by One Day At A Time Home Care Ltd
One Day At A Time Home Care is a home care agency supporting people in their own homes across Reading and Wokingham. Our name is how a good deal of care actually works. Needs change, some days are better than others, and the job is to be...
Specialisms: Older Person Care, Dementia Care, Mental Health, Physical Disability, Younger Adults - PracticALL Support Services · 400 Thames Valley Park Drive, Reading, Wokingham, RG6 1PT
Home care · Run by PracticALL Support Services Ltd
PracticALL Support provides care at home to people living in Reading and across the Wokingham area. We work with older adults and with younger adults, including people living with mental health conditions. Our starting point is that most...
Specialisms: Older Person Care, Mental Health, Younger Adults - Proactive Life South · Lodge Cottage, Reading, Wokingham, RG10 9SR
Home care · CQC Good · Run by Med Care Home Services Limited
We at Proactive Life South are proud to provide compassionate home care across Reading and the wider Wokingham area, supporting individuals to live safely and confidently in the comfort of their own homes. As a dedicated home care agency...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Visual / Hearing Impairment, Younger Adults - Rainbow Trust Children's Charity · Suite 14, Reading, Wokingham, RG7 1WY
Home care · Run by Rainbow Trust Children's Charity
We at Rainbow Trust Children's Charity are proud to offer compassionate home care across Reading and the wider Wokingham area, bringing dedicated support directly into the homes of families who need it most. Based in the RG postcode area...
Specialisms: Learning Disability / Autism, Physical Disability, Visual / Hearing Impairment - Right at Home and District · Twyford Business Units, Reading, Wokingham, RG10 9TU
Home care · CQC Good · Run by Oakingham Care Limited
Right at Home Reading and Wokingham District supports people in their own homes across Reading, Wokingham and the surrounding area. We work with older people and people living with dementia, with people who have physical disabilities or a...
Specialisms: Older Person Care, Dementia Care, Physical Disability, Visual / Hearing Impairment, Younger Adults - Thames Care · Unit 6, Reading, Wokingham, RG5 4JB
Home care · CQC Good · Run by Interim-Direct Limited
Thames Care is a home care agency covering Reading and the surrounding parts of Wokingham. We support people in their own homes, working with older people, people living with dementia, adults with a learning disability, autistic adults,...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Physical Disability, Visual / Hearing Impairment, Younger Adults - The Live In Care Company · Regus House, Reading, Wokingham, RG6 1PT
Home care · Run by Helpd Ltd
We at The Live In Care Company are proud to offer dedicated home care across Reading and the surrounding Wokingham area, bringing professional support directly into the place our clients love most: their own home. Based in the RG postcode...
Specialisms: Older Person Care, Dementia Care, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults - 121 Health&Care · GF14 Innovation House, Wokingham, Wokingham, RG41 2RX
Home care · CQC Good · Run by 121Health&Care Limited
121 Health and Care provides home care across Wokingham, supporting people who want to carry on living in their own houses with some help to make that work. Most of the people we visit are older adults. Some need a short call each morning...
Specialisms: Older Person Care, Dementia Care, Physical Disability, Visual / Hearing Impairment - A-List Care Elite · 27 Broad Street, Wokingham, Wokingham, RG40 1AU
Home care · Run by A-List Care Elite Ltd
We at A-List Care Elite are proud to offer compassionate home care across Wokingham, supporting older people, younger adults, and those living with dementia to remain safely and comfortably in the place they love most: their own home....
Specialisms: Older Person Care, Dementia Care, Physical Disability, Visual / Hearing Impairment, Younger Adults - Aim24 Care · Suite 16 Innovation House, Wokingham, Wokingham, RG41 2RX
Home care · CQC Requires improvement · Run by Aim24 Care Limited
At Aim24 Care Wokingham, we provide home care support to people living in Wokingham and the surrounding area. Our work centres on helping individuals stay in the comfort and familiarity of their own homes, whether they need a little...
Specialisms: Older Person Care, Dementia Care, Physical Disability, Younger Adults - AM Homecare Services · Office FF11, Wokingham, Wokingham, RG41 2RX
Home care · Run by AM Homecare Services Ltd
We at AM Homecare are proud to offer compassionate home care across Wokingham and the surrounding Berkshire community, supporting people to live safely and comfortably in the place they know best: their own home. Based in the RG postcode...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults - Better Life Production Company · Apartment 16, Wokingham, Wokingham, RG41 5FL
Home care · Run by Better Life Production Company Limited
We at Better Life Production Company are proud to offer compassionate home care across Wokingham, supporting individuals to live well within the comfort and familiarity of their own homes. As a dedicated home care provider serving the...
Specialisms: Learning Disability / Autism, Younger Adults - Bracknell · Suite 16, Wokingham, Wokingham, RG41 2RX
Home care · CQC Good · Run by Beeloved Home Care Ltd
We at Bracknell are proud to provide compassionate home care across Wokingham and the surrounding areas, supporting people to live well and safely in the place they know best: their own home. As a dedicated home care agency serving the...
Specialisms: Older Person Care, Dementia Care, Physical Disability, Younger Adults - Companion Care Solutions · Innovation House, Wokingham, Wokingham, RG41 2RX
Home care · Run by Companion Care Solutions Limited
Here at Companion Care Solutions in Wokingham, we provide home care support that allows people to live comfortably and independently in their own surroundings. We believe that receiving care at home is often the best option for people, and...
Specialisms: Older Person Care, Learning Disability / Autism, Mental Health, Younger Adults - Flexible Care Solutions, Indigo House · Indigo House, Wokingham, Wokingham, RG41 2GY
Home care · Run by Flexible Care Solutions (FCS) Ltd
We are Flexible Care Solutions, and we support adults in their own homes in Wokingham and the surrounding area. Flexibility is in our name because people's lives do not fit tidily into fixed slots, so we build the pattern of visits around...
Specialisms: Older Person Care, Dementia Care, Physical Disability - Gabriel's Angels · Unit 1, Wokingham, Wokingham, RG41 2AD
Home care · CQC Good · Run by Gabriel's Angels Limited
Gabriel's Angels provides care and support at home across Wokingham and the surrounding area. We work with older people, adults living with dementia, adults with learning disabilities and autistic adults, people with mental health needs,...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults, Alcohol / Drug Misuse - GoodOaks Homecare - Reading & West Berkshire · Suite 2 Market House, Wokingham, Wokingham, RG40 1AP
Home care · Run by F&M Care Ltd
GoodOaks Homecare Reading and West Berkshire supports people in their own homes across Wokingham, Reading and the surrounding area. We work with older people, people living with dementia, people living with mental ill health, adults with a...
Specialisms: Older Person Care, Dementia Care, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults - Helping Hands · 64a Peach Street, Wokingham, Wokingham, RG40 1XH
Home care · CQC Good · Run by Midshires Care Limited
Helping Hands Wokingham provides care and support in people's own homes across Wokingham and the surrounding area. We visit older people, people living with dementia, adults with learning disabilities, autistic adults, people with physical...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Physical Disability, Visual / Hearing Impairment, Younger Adults - Kare Support Services · Top Floor, Wokingham, Wokingham, RG40 1XU
Home care · CQC Requires improvement · Run by Kare Support Services Ltd
Kare Support is a home care agency in Wokingham, supporting people in their own homes across the borough. We visit older people and younger adults, people living with dementia, adults who are autistic or have a learning disability, people...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults - Kay Healthcare · 220 Wharfedale Road, Wokingham, Wokingham, RG41 5TP
Home care · CQC Good · Run by Kay Healthcare Limited
We at Kay Healthcare are proud to provide compassionate home care across Wokingham and the surrounding communities, supporting people to live safely and comfortably in the place they know best: their own home. As a trusted home care agency...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults - Leo Healthcare Group · Innovation House, Wokingham, Wokingham, RG41 2RX
Home care · Run by Leo Healthcare Group Ltd
Leo Healthcare Group supports people in their own homes across Wokingham and the surrounding area. We work with older people, adults with a physical disability and younger adults. Nearly everyone who contacts us wants to carry on living...
Specialisms: Older Person Care, Physical Disability, Younger Adults - Libertatem Healthcare Group · Suite D, Wokingham, Wokingham, RG41 2PY
Home care · CQC Outstanding · Run by Libertatem Healthcare Group Limited
Libertatem Healthcare Group supports people in their own homes in Wokingham and the surrounding area. Much of our work is with adults whose needs are complex enough that ordinary care arrangements have not been sufficient, and the whole...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Younger Adults - Link Support · Unit 6, Wokingham, Wokingham, RG41 2FD
Home care · CQC Outstanding · Run by The Link Nursing & Care Agency Ltd
Link Support works with people in their own homes across Wokingham and the surrounding area. The people we support are older people and younger adults, adults with a learning disability or autism, people living with a mental health...
Specialisms: Older Person Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults - Optalis Supporting People Services · Trinity Court, Wokingham, Wokingham, RG41 2PY
Home care · CQC Good · Run by Optalis Limited
Optalis supports people in their own homes across Wokingham. We work with older people, people living with dementia, adults with a learning disability, autistic adults, people with a physical disability, people with visual or hearing...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Physical Disability, Visual / Hearing Impairment, Younger Adults - Priority Services4u · Sure Store, Wokingham, Wokingham, RG41 2QJ
Home care · CQC Good · Run by Priority Services4u Ltd
We are a home care agency based in Wokingham, supporting adults in their own homes across the borough and the surrounding parts of Berkshire. Our visits range from a single short call each day through to several hours of support, arranged...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults - Rainbow Social Care · 1st Floor, Wokingham, Wokingham, RG41 2RX
Home care · CQC Good · Run by Rainbow Social Care Limited
Rainbow Social Care provides care and support to people in their own homes across Wokingham. Our work covers a wide range of needs, because people's circumstances rarely fit tidy categories and nobody should be turned away for being...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults, Eating Disorders - Ravens Support Services · Innovation House, Wokingham, Wokingham, RG41 2RX
Home care · Run by Ravens Support Services Ltd
We at Ravens Support Services are a dedicated home care agency based in Wokingham, offering compassionate support that enables people to continue living well in the comfort of their own homes. Our care reaches individuals and families...
Specialisms: Older Person Care, Dementia Care, Physical Disability, Younger Adults - Rebound Care and Support · Suite 2, Wokingham, Wokingham, RG40 1BJ
Home care · Run by Rebound Care and Support Ltd
We provide care at home in Wokingham and the surrounding area. We support older adults, people with physical disabilities, people living with sight or hearing loss, and younger adults who need a hand to manage day to day. Care at home...
Specialisms: Older Person Care, Physical Disability, Visual / Hearing Impairment, Younger Adults - Reincy Medicare · 22 Rushall Place, Wokingham, Wokingham, RG41 5SY
Home care · Run by Reincy Medicare Ltd
We at Reincy Medicare are a dedicated home care agency supporting individuals across Wokingham and the surrounding communities, providing compassionate, personalised care in the place people cherish most: their own home. Based in the heart...
Specialisms: Older Person Care, Dementia Care, Younger Adults - Sorelle Support · Meadowgate, Wokingham, Wokingham, RG40 3AE
Home care · CQC Good · Run by Sorelle Support Limited
We at Sorelle Support are proud to provide compassionate home care across Wokingham and the surrounding communities, helping people to live safely and comfortably in the place they know best: their own home. As a trusted home care agency...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults - Spectrum Group Services · 14 Eastbury Park, Wokingham, Wokingham, RG41 5TL
Home care · CQC Good · Run by Spectrum Group Services Limited
We at Spectrum Group in Wokingham are proud to offer compassionate home care across our local community, supporting people to live well and safely in the place they know best: their own home. As a trusted home care provider serving...
Specialisms: Older Person Care, Dementia Care, Physical Disability, Visual / Hearing Impairment, Younger Adults - Support Horizons · Ground Floor 12, Wokingham, Wokingham, RG41 2RX
Home care · CQC Good · Run by Support Horizons Community Interest Company
Support Horizons is a home care agency covering Wokingham and the surrounding area. We help people stay in their own homes, and we take the view that our job is to fit around someone's life rather than ask them to fit around our schedule....
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults - Sylvian Care Reading · Unit 8 Millars Brook, Wokingham, Wokingham, RG41 2AD
Home care · CQC Good · Run by Care at Home Reading Limited
We at Sylvian Care Reading and Wokingham are proud to provide compassionate home care across Wokingham and the surrounding areas, supporting individuals to live well and safely in the place they know best: their own home. Operating...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults - The Homecare People · 8G Millars Brook, Wokingham, Wokingham, RG41 2AD
Home care · CQC Good · Run by The Homecare People Limited
The Homecare People in Wokingham provides care and support to people in their own homes across the borough. We visit older people and younger adults, including people living with dementia or with mental ill health, people with a physical...
Specialisms: Older Person Care, Dementia Care, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
What home care costs
| Type of care | What it costs |
|---|---|
| Hourly care visits, South East Middle half of prices from 24 agencies. Median £32.92. | £28.00 to £36.96 an hour |
| Homecare Association minimum price 2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum. | £34.42 an hour |
| Live in care, England Middle half of prices from 62 agencies. Median £1,455. | £1,250 to £1,668 a week |
Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price. Powered by Orrery Intelligence.