Hearten UK

Hearten UK is a home care agency in Reading, Wokingham (RG5 4DH). It holds a CQC rating of Requires Improvement.

About Hearten UK

Hearten UK provides support in people's own homes in Reading and across Wokingham. Our work is to give people enough help to carry on living in their own houses, delivered by carers they know. We visit older people needing assistance with washing, dressing, meals and medication, and people living with dementia, where familiar faces and a settled routine count for a great deal. We support adults who have a learning disability, autistic adults, people with a physical disability, including safe help with moving and transfers, and younger adults needing support to live independently. We want to be plain about where we stand. Our most recent overall rating from the Care Quality Commission is requires improvement. We are working through what was identified, with attention to staff supervision, record keeping and making sure visits are delivered as planned and at the agreed times. We would rather tell you that ourselves and answer your questions than have you find it elsewhere. All support starts with a home visit and a proper conversation about what is needed. Plans are reviewed regularly and changed when they are not working.

Care provided at Hearten UK

Older person care
Dementia care
Learning disability and autism support
Physical disability support
Younger adults care

Covers approximately 10 miles
Last CQC inspection: 6 October 2022

Read the full inspection report on the CQC website.

Common questions about Hearten UK

Where is Hearten UK located?

Hearten UK is a home care agency based in Reading, Wokingham (RG5 4DH), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Hearten UK provide?

Hearten UK is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Learning disability and autism support, Physical disability support, Younger adults care. The full list of services is shown on this page.

What is Hearten UK's CQC rating?

Hearten UK is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Requires Improvement following its last inspection on 6 October 2022. You can read the full CQC report from the link on this page.

Does Hearten UK provide dementia care?

Yes. Hearten UK supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about Hearten UK

Can they support someone living with dementia at home?

Yes. Yes. Hearten UK Ltd is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Hearten UK Ltd covers roughly 10 miles from Reading.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the South East

Hearten UK Ltd has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.

Home care (per hour): £29 to £35 per hour, typical range

Indicative figures for the South East, not a quote from Hearten UK Ltd. Actual fees depend on the room, the level of care and how it is funded.