EMI-Care UK

EMI-Care UK is a home care agency in Reading, Wokingham (RG5 3JG). It holds a CQC rating of Good.

About EMI-Care UK

EMI Care UK provides care and support to people in their own homes in Reading, Wokingham and the surrounding area. We work with older people, younger adults, people living with dementia, adults with learning disabilities, autistic adults, people with physical disabilities and people with sight or hearing loss. Home care is only worth having if it fits the person. We visit first and talk properly about how the day actually goes now, what has become difficult and what somebody wants to carry on doing themselves. The plan comes out of that conversation, agreed with the person and with family or an advocate if they want them there. We keep the team around each household small. Being helped by somebody who already knows you is not a luxury, particularly for autistic people and for anybody who finds new faces difficult, so we introduce staff properly and avoid changes at short notice wherever we can. Support covers personal care, medication, meals and drinks, housework and laundry, shopping, getting out to appointments, work, college or something sociable, and company. For people living with dementia we work at the person's pace rather than the clock's and pay attention to the gradual changes that relatives often notice first. Our most recent overall rating from the Care Quality Commission is good. Please get in touch to arrange a visit.

Care provided at EMI-Care UK

Older person care
Dementia care
Learning disability and autism support
Physical disability support
Sensory impairment support
Younger adults care

Covers approximately 10 miles
Last CQC inspection: 16 July 2021

Read the full inspection report on the CQC website.

What the inspectors found

A plain English summary of the Care Quality Commission inspection behind the current rating of EMI-Care UK. Report published 16 July 2021.

Inspectors visited on 18 June 2021 during a routine inspection.
First assessment of the service

Safe

People were protected from the risks of abuse or neglect, and risk assessments covered their personal care risks. There were enough staff to meet people's needs. Medicines were managed safely and people were protected from the risks of infection.

Effective

Staff completed training in line with Skills for Care guidance. People were encouraged to eat and drink to prevent dehydration and malnutrition. The service worked proactively with other healthcare professionals and was compliant with the Mental Capacity Act 2005.

Caring

People received compassionate care from a small group of staff, which included the management team. Staff stood up for people's rights and made sure their choices were respected by others. People's privacy and dignity were respected.

Responsive

People's likes, dislikes and preferences were considered and respected, including cultural or faith based requests. Care plans contained person-centred information. People's communication techniques were assessed and adjustments were made where needed, and there was a suitable complaints process.

Well-led

The service had appropriate aims and objectives and a positive workplace culture. It operated in an open and honest way. Quality improvement was continuous, including updates to care documentation, using technology and recruiting extra staff.

Since the last inspection

This is the earliest inspection report we hold for this service, so there is no earlier rating to compare with.

16 July 2021: Routine inspection. This inspection gave the current rating.

Read the full report on the CQC website

Source: Care Quality Commission inspection report, summarised by CareAssura. Contains CQC data used under the Open Government Licence.

How EMI-Care UK compares in Wokingham

Measured against the 49 home care agencies registered in Wokingham.

CQC rating: Good. 30 of the 49 agencies (61%) are rated Good or Outstanding. Across Wokingham the figure is 61%.
Latest report: 16 July 2021. 17 of the 49 agencies have published a newer inspection report since.
Registered: July 2020. 29 of the 49 agencies registered more recently.
Provider: One service. EMI-Care UK runs this agency only.

Powered by Orrery Intelligence. Data: CQC register and Food Standards Agency ratings. Counts cover registered home care agencies in Wokingham.

The local picture: Wokingham

What the numbers say about home care in Wokingham.

What home care costs

Type of care	What it costs
Hourly care visits, South East	£28.00 to £36.96 an hour (Middle half of prices from 24 agencies. Median £32.92. Shown for South East because too few Wokingham agencies publish a rate.)
What Wokingham pays	£23.63 an hour (Average hourly rate, October 2026.)
Homecare Association minimum price	£34.42 an hour (2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.)
Live in care, England	£1,250 to £1,668 a week (Middle half of prices from 62 agencies. Median £1,455.)

Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.

People aged 75 and over: 17,700. Rising to 20,800 by 2035, up 18%
People aged 85 and over: 5,100. Rising to 7,700 by 2035, up 51%
Living with dementia, aged 65 and over (estimate): 2,300. Rising to 3,000 by 2035, up 28%
Dementia diagnosis rate: 64%. The NHS ambition is 67%.
Agencies in the borough, last 12 months: 0 opened, 4 closed. 47 registered today.
Choice of agencies: 207 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.6 miles).

Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, dementia estimates, CQC register), published home care rates, Homecare Association.

Good to know about EMI-Care UK

Facts from public registers, and what the agency has told us.

Registered with CQC: 1 July 2020, so 6 years.
Run by: EMI-Care UK, which runs this service only.
Service type: Personal care in people's own homes (domiciliary care).
Where it covers: Not yet confirmed by the agency. Check that your postcode is covered before you rely on it.
Live in, overnight and 24 hour care: Not yet confirmed. The agency can add these when it claims its profile.

Sources: CQC register and the agency's own entries. Anything marked not yet confirmed is shown as unknown rather than guessed.

Common questions about EMI-Care UK

Where is EMI-Care UK located?

EMI-Care UK is a home care agency based in Reading, Wokingham (RG5 3JG), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does EMI-Care UK provide?

EMI-Care UK is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Learning disability and autism support, Physical disability support, Sensory impairment support, Younger adults care. The full list of services is shown on this page.

What is EMI-Care UK's CQC rating?

EMI-Care UK is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 16 July 2021. You can read the full CQC report from the link on this page.

Does EMI-Care UK provide dementia care?

Yes. EMI-Care UK supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about EMI-Care UK

Can they support someone living with dementia at home?

Yes. Yes. EMI-Care UK is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. EMI-Care UK covers roughly 10 miles from Reading.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the South East

EMI-Care UK has not published its fees yet. These are typical hourly rates for the South East, so you know roughly what to expect before you call.

Home care (per hour): £29 to £35 per hour, typical range

Indicative figures for the South East, not a quote from EMI-Care UK. Actual fees depend on the room, the level of care and how it is funded.