Can London Borough of Croydon pay for care at home?

It can, where the needs assessment shows support is required and the financial assessment shows capital below the national upper threshold. When care is delivered in someone's own home, the value of that property is not counted as capital, so help reaches further than many families expect. Anyone eligible may request a direct payment and choose their own agency. Ask for the calculation in writing so it can be checked and queried if necessary.

How is a care needs assessment arranged in South Croydon?

Contact London Borough of Croydon and ask for an adult social care needs assessment. It can be requested by the person themselves, by a relative or friend acting for them, or by a GP or hospital discharge team. There is no charge and savings do not affect the right to be assessed. The written outcome records what help is needed and how often, and underpins any funding decision that follows.

How far in advance should care at home be arranged?

Earlier than feels strictly necessary, because agencies have limited capacity at the busiest hours and a crisis narrows the choice sharply. Starting early also allows a modest package of visits to be tried and adjusted before anyone commits to a full schedule. A sensible sequence is to request the assessment, talk to two or three agencies and agree a trial fortnight. Where a hospital discharge drives the timing, visits can be increased once the first weeks show what is really required.

Which home care providers in South Croydon are listed here?

Nineteen agencies providing care at home in South Croydon appear in this collection, each with a profile on Care Assura. All are registered with the Care Quality Commission, the regulator for adult social care in England. Each profile shows the published rating where one has been issued and links to the inspection report behind it. Weighing grades alongside how long an agency has been operating is a practical way to shorten the list.

What should we ask an agency before care starts?

Ask how many different carers would come in a fortnight and whether rota changes are notified in advance. Ask about the minimum visit length, whether travel time is charged and how evenings and weekends are priced. Ask to see how a care plan is written and how often it is reviewed with the family. Then ask how complaints are dealt with and what notice either side must give to stop.

What is the difference between a care home and a nursing home?

A care home provides accommodation together with personal care, meaning help with washing, dressing, medication, meals and company. A nursing home offers that same support and also employs registered nurses at all hours, so clinical care happens on the premises. Both differ from care at home, where carers visit someone in their own house at agreed times. Many families use home care first and think about a move only when visits can no longer cover the need safely.

Home Care in South Croydon

South Croydon has 19 CQC registered home care agencies. 10 are rated Good, 3 Requires improvement, and 6 have not yet been rated. 10 of the 19 were last inspected more than three years ago.

Source: Care Quality Commission register, kept up to date as ratings change.

South Croydon at a glance

What the local numbers say about home care in South Croydon, to help you judge the options below.

Hourly care visits, London: £22.88 to £30.05 an hour. Middle half of prices from 16 agencies.
People aged 75 and over: 27,300. Rising to 32,300 by 2035, up 18%
Living with dementia, aged 65 and over (estimate): 3,700. Rising to 4,600 by 2035, up 23%
People aged 85 and over: 7,800. Rising to 10,300 by 2035, up 32%
Dementia diagnosis rate: 84%. The NHS ambition is 67%.
Agencies in the borough, last 12 months: 2 opened, 10 closed. 147 registered today.
Choice of agencies: 740 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.3 miles).

Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, CQC register), published care home prices, council planning records.

Planning and paying for care in South Croydon

Care at home is charged by time rather than by the week, which makes it flexible and, to begin with, harder to budget for. The order that helps is to establish what is needed in writing, then to work out who pays for it.

The assessment that starts everything

Any adult who appears to need care and support can ask for a free assessment, whatever their income or savings. A practitioner considers getting up and dressed, moving safely about the house, medication, meals, continence and isolation, then records how much support is required and at what hours. That written outcome is what converts a general worry into a schedule of visits. Request it from London Borough of Croydon adult social care, and ask for a carer's assessment in your own right if you have been providing the support until now.

Working out the contribution

A financial assessment compares capital and income with national thresholds. Where care is given in a person's own home, the value of that home is disregarded as capital, which brings help within reach for more households than expect it. Anyone eligible may take a direct payment and buy care from the agency they prefer rather than one allocated to them. Ask for the calculation in writing so it can be checked.

Rates, minimum visits and extras

Hourly rates vary between agencies and by the hour of the day, with evenings, weekends and bank holidays often priced separately. Ask what the shortest visit is, whether travel time is billed, and what happens if a call is cancelled at short notice. Ask how the rate alters when two carers are required. A low headline figure tied to very brief visits can prove poorer value than a higher one that buys proper time.

Choosing an agency and what to check

What the grades show

Ten of these agencies hold Good, meaning inspectors found them safe, effective, caring, responsive and well led when they last looked. Three carry Requires Improvement, which calls for the report rather than an immediate exclusion, since the nature of a shortfall matters far more than the label. Six have no published rating, which is common among newer agencies and not a criticism in itself, though it does mean asking more questions and requesting references.

The question of who arrives

Continuity is what separates one agency from another in practice. Ask how many different carers would visit in a fortnight, how the rota is put together, and whether families are told in advance when the usual carer is away. Ask who telephones if somebody is running late. A settled team that knows the household is worth a great deal more than a low hourly rate.

Plans, training and notice

Ask how the care plan is written, who signs it off and how often it is reviewed with the family. Ask what training carers receive in medication, in moving and handling, and in any condition that matters at home. Ask how a complaint is handled and what came of the last one. Ask what notice either side must give, because it should be simple to change your mind.

19 home care in South Croydon

Visiting Angels Bromley · First Floor, South Croydon, Croydon, CR2 6EB
Home care · Run by AAC Care Ltd
We at Visiting Angels Bromley are proud to offer compassionate home care across South Croydon and the surrounding communities, supporting individuals who wish to remain in the comfort and familiarity of their own homes. As a dedicated home...
Specialisms: Older Person Care, Dementia Care, Physical Disability, Visual / Hearing Impairment, Younger Adults
Comfort Living Care Office · 7 Upper Selsdon Road, South Croydon, Croydon, CR2 8DD
Home care · CQC Good · Run by Comfort Living Care Ltd
We at Comfort Living Care Office are proud to provide compassionate home care across South Croydon and the wider Croydon area, supporting people to live safely and comfortably in the place they know best: their own home. Based in the CR...
Specialisms: Older Person Care, Learning Disability / Autism, Mental Health, Younger Adults
Crown46 Client Care · 71 Warren Avenue, South Croydon, Croydon, CR2 8HZ
Home care · CQC Good · Run by Crown46 Company Ltd
We at Crown46 Client Care are proud to provide compassionate home care across South Croydon and the wider Croydon community, supporting people to live safely and confidently in the place they know best: their own home. Operating throughout...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Younger Adults
Frontier Support Services - 27-29 Brighton Road · 27-29 Brighton Road, South Croydon, Croydon, CR2 6EB
Home care · CQC Good · Run by Frontier Support Services Ltd
We at Frontier Support are proud to provide compassionate home care across South Croydon and the wider Croydon area, supporting adults to live well and independently within the comfort and familiarity of their own homes. Based in the CR...
Specialisms: Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
Care Connexions UK · 10 Brent Road, South Croydon, Croydon, CR2 7NR
Home care · Run by Care Connexions UK Limited
We at Care Connexions UK are proud to offer compassionate home care across South Croydon and the wider Croydon community, supporting people to live well and safely in the place they know best: their own home. Operating throughout the CR...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
Jocelyn Cares Domiciliary · Watertight House 22-24, South Croydon, Croydon, CR2 6HG
Home care · CQC Good · Run by Jocelyn Cares Domiciliary Limited
We at Jocelyn Cares Domiciliary are proud to provide compassionate home care across South Croydon and the wider Croydon area, supporting people to live safely and comfortably in the place they know best: their own home. Our dedicated team...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults, Eating Disorders
Immaculate Healthcare Services · 202b Addington Road, South Croydon, Croydon, CR2 8LD
Home care · CQC Good · Run by Immaculate Healthcare Services Limited
Here at Immaculate Healthcare, we provide home care support to people living in South Croydon and the wider Croydon area. Our work is built around one straightforward belief: that people deserve to be cared for in the comfort and...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults, Alcohol / Drug Misuse
GGW Care · Capital Business Center, South Croydon, Croydon, CR2 0BS
Home care · CQC Requires improvement · Run by GGW Care Limited
At GGW Care, we provide home care support to people living in South Croydon and across the wider Croydon area. Our aim is straightforward: to help people live as independently and comfortably as possible in their own homes, on their own...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
Center Homecare · Unit 63, South Croydon, Croydon, CR2 0BS
Home care · Run by Center Healthcare Limited
Center Homecare provides support at home for people in South Croydon and the surrounding area. Most of the people we visit are older, and we also support younger adults and people with a physical disability. Our work is practical and...
Specialisms: Older Person Care, Physical Disability, Younger Adults
We Care4Care · 3c, South Croydon, Croydon, CR2 6DT
Home care · CQC Requires improvement · Run by We Care4Care Ltd
We Care4Care provides care and support in people's own homes in South Croydon and the surrounding area. Our work is built around the life somebody already has, and the aim is to support it rather than reorganise it for our convenience. We...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Younger Adults
Simply Care Partners · 70 Napier Road, South Croydon, Croydon, CR2 6HG
Home care · CQC Good · Run by Simply Care Partners Liability Partnership LLP
Simply Care Partners provides home care to people in South Croydon and the surrounding area. We support older people, people living with dementia, autistic adults and adults with a learning disability, people managing mental health...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults, Alcohol / Drug Misuse
Bluebird Care · Unit 86, South Croydon, Croydon, CR2 0BS
Home care · CQC Requires improvement · Run by Slades of Surrey Limited
We provide care in people's own homes across Croydon, working from South Croydon. Our support covers older people, people living with dementia, adults with a learning disability and autistic adults, people with physical disabilities and...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Physical Disability, Visual / Hearing Impairment
Wecare Housing & Support · 41 South Park Hill Road, South Croydon, Croydon, CR2 7DZ
Home care · Run by Wecare Housing & Support Limited
We at Wecare Housing & Support are proud to provide compassionate home care across South Croydon and the wider Croydon area, bringing professional support directly into the places where people feel most comfortable: their own homes. Our...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults, Alcohol / Drug Misuse
J.C.Michael Groups · 25A Brighton Road, South Croydon, Croydon, CR2 6EA
Home care · CQC Good · Run by J.C.Michael Groups Ltd
We provide care at home in South Croydon and the surrounding area. Those we support include older adults, people living with dementia, adults with learning disabilities and autistic adults, people managing mental health conditions, people...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
JACS Care · 64 Church Way, South Croydon, Croydon, CR2 0JR
Home care · CQC Good · Run by JACS Care Consultancy Ltd
JACS Care provides care and support to people in their own homes in South Croydon and the surrounding area. We work with older people and younger adults, people living with dementia, and people whose physical disability or sight or hearing...
Specialisms: Older Person Care, Dementia Care, Physical Disability, Visual / Hearing Impairment, Younger Adults
Caremark · 250 Brighton Road, South Croydon, Croydon, CR2 6AH
Home care · CQC Good · Run by OM2 Care Ltd
We are Caremark (Croydon), a home care agency supporting people in their own homes across the borough. We work with older people and younger adults, people living with dementia, adults with learning disabilities and autistic adults, people...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults, Eating Disorders, Alcohol / Drug Misuse
Journeying Support Services · Unit 73, South Croydon, Croydon, CR2 0BS
Home care · Run by Journeying Support Services Limited
Journeying Support provides care and support to people in their own homes in South Croydon and the surrounding area. Much of our work is with adults who have a learning disability or autism. There what helps most is communication suited to...
Specialisms: Older Person Care, Learning Disability / Autism, Younger Adults
Springhill Care · Suite 115, South Croydon, Croydon, CR2 0BS
Home care · Run by Springhill Care Limited
Springhill Care provides care and support to people in their own homes in South Croydon and the surrounding area. We work with younger adults, people with learning disabilities, autistic people, people managing mental health conditions,...
Specialisms: Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
Premier Care Services · 25 Brighton Road, South Croydon, Croydon, CR2 6EA
Home care · CQC Good · Run by Premier Care Services Ltd
We provide care at home in South Croydon and the surrounding area, supporting older people, people living with dementia, people with mental health conditions, people with physical disabilities and people with visual or hearing impairments....
Specialisms: Older Person Care, Dementia Care, Mental Health, Physical Disability, Visual / Hearing Impairment

What home care costs

Type of care	What it costs
Hourly care visits, London Middle half of prices from 16 agencies. Median £24.48. Shown for London because too few Croydon agencies publish a rate.	£22.88 to £30.05 an hour
What Croydon pays Average hourly rate, October 2026.	£22.80 an hour
Homecare Association minimum price 2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.	£34.42 an hour
Live in care, England Middle half of prices from 62 agencies. Median £1,455.	£1,250 to £1,668 a week

Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price. Powered by Orrery Intelligence.

Inspected most recently

Premier Care Services Limited, 11 November 2025, Good
Care Connexions UK Limited, 30 June 2025, Not yet rated
GGW Care Limited, 16 August 2024, Requires improvement

Longest since a report

Bluebird Care (Croydon), 16 February 2018, Requires improvement
Caremark (Croydon), 27 November 2018, Good
Frontier Support Services Limited - 27-29 Brighton Road, 25 December 2018, Good

Frequently asked questions about home care in South Croydon

How many home care agencies are there in South Croydon?

South Croydon has 19 CQC registered home care agencies: 10 Good, 3 Requires improvement, 6 not yet rated. Counts come from the CQC register and are kept up to date as ratings change.

How much does home care cost in South Croydon?

Hourly care visits, London: £22.88 to £30.05 an hour. Middle half of prices from 16 agencies. Median £24.48. Shown for London because too few Croydon agencies publish a rate. Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.

Which home care agencies in South Croydon were inspected most recently?

Premier Care Services Limited (11 November 2025), Care Connexions UK Limited (30 June 2025) and GGW Care Limited (16 August 2024) have the most recent CQC reports.