Can London Borough of Hillingdon pay for home care?

It can, where a person meets both the care needs test and the financial test. The care needs assessment sets out what support is required, and a financial assessment of income and capital then decides what the person contributes. London Borough of Hillingdon is the authority responsible for both assessments and for arranging funded support for those who qualify. Ask whether funding could be taken as a direct payment, which would let you choose the agency yourself.

How is a care needs assessment arranged in Hayes?

Contact the adult social care team at London Borough of Hillingdon and ask for an assessment of care and support needs. A person can request one themselves, a relative can ask with their agreement, or a hospital discharge team can make the referral. The assessment is free and savings do not affect the right to have one. Keep the written outcome, since it is the clearest description of what support has been judged necessary.

How far ahead should we start looking?

Earlier than most families expect, because agencies cannot always start a new package at short notice. Early morning and evening calls are the hardest slots to fill, and a provider with capacity at ten in the morning may have none at seven. Beginning before the need is urgent lets you meet more than one agency and compare them properly. It also gives your relative a say in who comes into their home.

Which home care agencies in Hayes are listed on this page?

The page lists thirty two providers registered with the Care Quality Commission to deliver care in people's own homes in and around Hayes. They include services such as Rightway Care and Harsiat Healthcare, alongside a number of smaller and more recently registered agencies. Each entry shows a rating where one has been given and links to a fuller profile. More than half the list has yet to be inspected, so read each profile before drawing conclusions.

What should we ask an agency before agreeing to anything?

Ask how many different carers would attend in a typical fortnight and how the agency protects continuity. Ask what happens if a carer is running late or cannot reach the house, and how quickly you would be told. Check how care plans are written and reviewed, and how staff are supervised in people's homes. Ask as well what the agency changed after its most recent complaint.

What is the difference between home care, a care home and a nursing home?

Home care sends paid carers into a person's own house for visits of an agreed length. A residential care home provides somewhere to live with personal care available at any hour. A nursing home offers the same accommodation with registered nurses on site for clinical needs. Most families begin with home care and look at residential options only when the level of support required makes staying at home impractical.

Home Care in Hayes

Hayes has 33 CQC registered home care agencies. 15 are rated Good, and 18 have not yet been rated. 9 of the 33 were last inspected more than three years ago.

Source: Care Quality Commission register, kept up to date as ratings change.

Hayes at a glance

What the local numbers say about home care in Hayes, to help you judge the options below.

Hourly care visits, London: £22.88 to £30.05 an hour. Middle half of prices from 16 agencies.
People aged 75 and over: 21,100. Rising to 25,100 by 2035, up 19%
Living with dementia, aged 65 and over (estimate): 2,900. Rising to 3,500 by 2035, up 21%
People aged 85 and over: 6,200. Rising to 8,000 by 2035, up 29%
Dementia diagnosis rate: 68%. The NHS ambition is 67%.
Agencies in the borough, last 12 months: 4 opened, 1 closed. 74 registered today.
Choice of agencies: 654 within 10 miles. In a typical neighbourhood. The nearest is under a mile away (0.4 miles).

Powered by Orrery Intelligence. Market model built 22 October 2026 (ONS 2022 based population projections, CQC register), published care home prices, council planning records.

Planning and paying for care at home in Hayes

Home care is charged by the hour or by the visit, so the costs are easier to follow than residential fees, but they mount quickly once several calls a day are needed. Working out the funding position early tends to shape how much care a family ends up arranging.

Asking for an assessment

Any adult who appears to need care and support is entitled to an assessment, whatever their savings, and there is no charge for it. It examines personal care, mobility, nutrition, memory, medication and the risks of managing alone, and produces a written record of the support required. London Borough of Hillingdon Adult Social Care is responsible for that assessment and for the financial assessment that decides what public funding contributes. Where support is agreed, ask whether it could come as a direct payment, which normally leaves the choice of agency with the family rather than the council.

What the rates reflect

Providers set their own charges, which vary by the time of day, the length of each call, the skills needed and whether weekends or bank holidays are covered. Ask for the rate in writing, ask what the minimum visit length is and ask whether travel between calls is counted within the time you pay for. Check how a package can be increased at short notice, what notice applies to end it, and whether there is any charge for a visit cancelled on the day. Where the council contributes, confirm whether its rate meets the full charge or leaves a difference for the family to find. Getting that in writing at the start avoids an awkward discussion once the visits have already begun.

Choosing a provider and what to check

With more than half the list awaiting a first inspection, your own questions carry more weight here than a published rating would normally allow.

Continuity and cover

Ask how many different carers would visit over a fortnight, and how the agency keeps that number as low as it can. Ask what happens when a regular carer is on holiday or unwell, how a family is told if a visit will be late, and who answers the telephone outside office hours. Ask how carers are recruited and trained, how long they typically stay and how they are supervised once working alone. The tone of those answers often tells you as much as their content, and a manager who is vague about cover arrangements is rarely better at them in practice.

Working with and without a rating

Where an inspection has taken place, the rating rests on five judgements covering whether a service is safe, effective, caring, responsive and well led, and the detail beneath is where the value lies. Check the date as well, since a small agency can change substantially in a year or two. Where no rating exists, ask how long the service has operated, how many people it currently supports and whether it can point you towards an existing family willing to speak. A missing rating is not a black mark, but it does put the checking in your hands.

33 home care in Hayes

Rightway Care · 27-37, Hayes, Hillingdon, UB3 4DX
Home care · CQC Good · Run by Rightway Care Ltd
We at Rightway Care are proud to provide compassionate home care across Hayes and the wider Hillingdon area, supporting older people and younger adults to live well in the comfort and familiarity of their own homes. Based in the heart of...
Specialisms: Older Person Care, Younger Adults
LOYALTY HEALTHCARE · 35 Glamis Crescent, Hayes, Hillingdon, UB3 1QA
Home care · Run by Loyalty Healthcare Limited
We at Loyalty Healthcare are proud to offer compassionate home care across Hayes and the wider Hillingdon area, supporting individuals who wish to remain in the comfort and familiarity of their own homes whilst receiving the personalised...
Specialisms: Older Person Care, Dementia Care, Mental Health, Physical Disability, Younger Adults
Joyous · 27-37, Hayes, Hillingdon, UB3 4DX
Home care · Run by Joyous Limited
We at Joyous are proud to provide compassionate home care across Hayes and the wider Hillingdon area, supporting people to live well and safely in the place they know best: their own home. Our mission is to deliver personalised care that...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
London Luxury care · 50c, Hayes, Hillingdon, UB3 3EP
Home care · Run by London Luxury Care Ltd
We are London Luxury Care, a home care agency based in Hayes and supporting adults across Hillingdon and the surrounding area. We provide care in people's own homes. We support older people and people living with dementia, people living...
Specialisms: Older Person Care, Dementia Care, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
Arli Healthcare Services · Office 16, Hayes, Hillingdon, UB3 4DX
Home care · Run by Arli Healthcare Services Ltd
Arli Healthcare supports people in their own homes in Hayes and across the Hillingdon area. We are a home care agency, so our work happens on your terms, in your house, around the routine you already have. We support older people who need...
Specialisms: Older Person Care, Dementia Care, Physical Disability, Visual / Hearing Impairment, Younger Adults
Reignscare · 4 Sutherland Avenue, Hayes, Hillingdon, UB3 4PN
Home care · Run by Reignscare Ltd
Reignscare provides support to people in their own homes in Hayes and the surrounding parts of Hillingdon. We work with people living with dementia, adults with a learning disability, autistic people, people managing mental health...
Specialisms: Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability
Flourish Community Homecare · Unit 4, Hayes, Hillingdon, UB3 4DD
Home care · Run by Flourish Community Homecare Limited
Flourish Community Homecare provides care and support to people in their own homes in Hayes and the surrounding part of Hillingdon. We work with older people and younger adults, people living with dementia, adults with a learning...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Physical Disability, Visual / Hearing Impairment, Younger Adults
Divan Care · Suite 2.03, Hayes, Hillingdon, UB4 0SD
Home care · Run by Divan Care Limited
Divan Care provides support in people's own homes in Hayes and the surrounding part of Hillingdon. We work with older people, people with physical disabilities, people with visual or hearing impairment and younger adults. Care at home is...
Specialisms: Older Person Care, Physical Disability, Visual / Hearing Impairment, Younger Adults
Harsiat Healthcare · 22 Laburnum Road, Hayes, Hillingdon, UB3 4JX
Home care · Run by Harsiat Healthcare Ltd
We at Harsiat Healthcare are proud to offer compassionate home care across Hayes, bringing professional support directly to the doorsteps of families throughout the local community. As a dedicated home care agency serving Hillingdon and...
Specialisms: Older Person Care, Dementia Care, Physical Disability, Visual / Hearing Impairment, Younger Adults
Unity Care Agency · Suite 46, Hayes, Hillingdon, UB3 4DX
Home care · Run by Unity Care Agency Ltd
Unity Care Agency supports people across Hayes and the surrounding part of Hillingdon in their own homes. We arrange visits around existing routines rather than around what suits a rota, and we work to keep the same carers going to the...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Physical Disability, Younger Adults
Hillingdon · Uxbridge House, Hayes, Hillingdon, UB4 0SD
Home care · CQC Good · Run by London Quality Care Services Ltd
We are a home care provider based in Hayes, supporting people in their own homes across Hillingdon and the surrounding area. We work with older people and people living with dementia, adults with a learning disability and autistic adults,...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
Tezlom · Access Self Storage, Hayes, Hillingdon, UB3 4UZ
Home care · CQC Good · Run by K5K Limited
We provide care at home in Hayes and the surrounding part of Hillingdon, supporting older people and younger adults, including people living with dementia, people with physical disabilities and people with loss of sight or hearing. Our...
Specialisms: Older Person Care, Dementia Care, Physical Disability, Visual / Hearing Impairment, Younger Adults
Sahan Cares C.I.C · 18-20 East Avenue, Hayes, Hillingdon, UB3 2HP
Home care · CQC Good · Run by Sahan Cares C.I.C.
At Sahan Cares, we provide home care to people living in Hayes, Hillingdon and the surrounding area. Our work covers a wide range of needs, including support for older people, younger adults, those living with a learning disability or...
Specialisms: Older Person Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
Lalis Direct Care · Hayes Business Studios, Hayes, Hillingdon, UB3 3BB
Home care · CQC Good · Run by Lalis Direct Care Ltd
At Lalis Direct Care in Hayes, Hillingdon, we provide home care support to people who want to remain living in their own homes with the right help around them. We work with older adults, younger adults, and people living with a wide range...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
City Home Care · 90/B East Avenue, Hayes, Hillingdon, UB3 2HR
Home care · Run by City Home Care Limited
City Home Care provides care and support in people's own homes in Hayes and across the borough of Hillingdon. Our purpose is to make home a place where somebody can be properly looked after, so that moving elsewhere remains a choice rather...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults, Eating Disorders, Alcohol / Drug Misuse
Churchill Healthcare · Warley Chambers, Hayes, Hillingdon, UB4 0PX
Home care · CQC Good · Run by Churchill Health Care Ltd
We are Churchill Healthcare in Hayes, a home care agency supporting adults across Hillingdon and the surrounding area. We provide care in people's own homes. We support older people and people living with dementia, adults with learning...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Younger Adults
ARN Care · Office 15, Hayes, Hillingdon, UB3 4DX
Home care · Run by ARN CARE LTD
ARN Care provides home care to people in Hayes and across Hillingdon. We support older people, people living with dementia, autistic adults and adults with a learning disability, people managing mental health conditions including eating...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults, Eating Disorders, Alcohol / Drug Misuse
Quest Recovery Services · Unit F, Hayes, Hillingdon, UB3 1AP
Home care · CQC Good · Run by Quest Recovery Services Limited
Quest Recovery provides support in people's own homes in Hayes and the surrounding part of Hillingdon. We work with older people, adults living with dementia, adults with learning disabilities and autistic adults, people with mental health...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
Reva Healthcare · The Winning Box, Hayes, Hillingdon, UB3 4DX
Home care · Run by Reva Healthcare Limited
We are Reva Healthcare, a home care agency supporting adults in their own homes in Hayes and across the London borough of Hillingdon. We work with older people and with younger adults, including people living with dementia, adults with a...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Physical Disability, Visual / Hearing Impairment, Younger Adults, Eating Disorders
Excellent Health Care · Westminster Business Centre, Hayes, Hillingdon, UB3 1AP
Home care · Run by Excellent Healthcare Services Ltd
Excellent Health Care provides support to people in their own homes across Hayes and the wider borough of Hillingdon. We work with older people and younger adults, with people living with dementia, with people who have learning...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
Dory Homecare · The Winning Box, Hayes, Hillingdon, UB3 4DX
Home care · Run by Dory Homecare Ltd
At Dory Homecare, we support people to live well in their own homes, in the way that feels right for them. We are based in Hayes, Hillingdon, and we work with older adults, younger adults, and anyone who needs a helping hand to maintain...
Specialisms: Older Person Care, Younger Adults
Envico Supported Living · 59 Commonwealth Avenue, Hayes, Hillingdon, UB3 2PN
Home care · CQC Good · Run by Envico Supported Living LTD
We are Envico Supported Living, a home care agency based in Hayes in the London Borough of Hillingdon. We support older people and younger adults in their own homes, including adults with learning disabilities, autistic adults and people...
Specialisms: Older Person Care, Learning Disability / Autism, Mental Health, Younger Adults
The Winning Box · 27-37, Hayes, Hillingdon, UB3 4DX
Home care · CQC Good · Run by Ohio Home Care Ltd
We are The Winning Box, based in Hayes and supporting people in their own homes across Hillingdon and the surrounding boroughs. We work with older people and people living with dementia, adults with a learning disability and autistic...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Physical Disability, Younger Adults
Bridgewater House · Ground Floor, Hayes, Hillingdon, UB4 0RR
Home care · CQC Good · Run by Devine Care Ltd
Bridgewater House supports people across Hayes and the surrounding part of Hillingdon in their own homes. We plan support around the way somebody already lives rather than around a standard package, and we keep the same carers with the...
Specialisms: Older Person Care, Dementia Care, Mental Health, Physical Disability, Younger Adults
Marigold Home Care · Auqis House, Hayes, Hillingdon, UB3 4DX
Home care · CQC Good · Run by Marigold Home Care Ltd
Marigold Home Care provides care and support in people's own homes across Hayes and the wider Hillingdon area. We work with older adults, younger adults, people living with dementia, adults with learning disabilities, autistic adults,...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
Fawaz Homecare · The Winning Box, Hayes, Hillingdon, UB3 4DX
Home care · Run by Fawaz Homecare Limited
We are Fawaz Homecare, and we support adults in their own homes in Hayes and across the surrounding parts of Hillingdon. What we offer is straightforward: dependable visits from care workers who know you, at times that suit your day. Most...
Specialisms: Older Person Care, Younger Adults
360 Circle of Care · Westminster Business Centre, Hayes, Hillingdon, UB3 1AP
Home care · CQC Good · Run by 360 Circle of Care Ltd
360 Circle of Care is a home care agency in Hayes, supporting adults in their own homes across Hillingdon and nearby. The people we work with are a broad mix: older people and younger adults, people living with dementia, adults with a...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults
Panacea Care · 13 Wood End Green Road, Hayes, Hillingdon, UB3 2SB
Home care · Run by Panacea Care Limited
Panacea Care is a home care agency in Hayes, supporting adults in their own homes across Hillingdon and nearby. The people we work with are a wide mix: older people and younger adults, people living with dementia, adults with a learning...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults, Eating Disorders, Alcohol / Drug Misuse
First Choice Carers · West London Somaliland Community Centre, Hayes, Hillingdon, UB3 2HR
Home care · CQC Good · Run by First Choice Carers Ltd
First Choice Carers is a home care agency in Hayes, supporting adults in their own homes across Hillingdon and nearby. We visit older people and younger adults, people living with dementia and people with a physical disability. Calls range...
Specialisms: Older Person Care, Dementia Care, Physical Disability, Younger Adults
Extra Care Support · Office 16 Westminster Business Centre, Hayes, Hillingdon, UB3 1AP
Home care · Run by Extra Care Support Limited
Extra Care Support is a home care agency in Hayes, supporting people in their own homes across Hillingdon and the surrounding part of west London. We work with older people and younger adults, with people living with dementia, with people...
Specialisms: Older Person Care, Dementia Care, Mental Health, Physical Disability, Younger Adults
5th Floor Hyde Park · 11 Millington Road, Hayes, Hillingdon, UB3 4AZ
Home care · CQC Good · Run by Divan Care Limited
We are a home care agency based in Hayes, supporting people in their own homes across Hillingdon and nearby. We work with older people, adults with a physical disability, people with visual or hearing impairment and younger adults. Nearly...
Specialisms: Older Person Care, Physical Disability, Visual / Hearing Impairment, Younger Adults
Somcare Agency · 46-50 Station Road, Hayes, Hillingdon, UB3 4DD
Home care · CQC Good · Run by Somcare Agency Limited
Somcare provides care at home for people in Hayes and across Hillingdon. The people we visit include older people, many of them living with dementia, as well as younger adults, people with a learning disability or autism, people with a...
Specialisms: Older Person Care, Dementia Care, Learning Disability / Autism, Mental Health, Physical Disability, Visual / Hearing Impairment, Younger Adults, Eating Disorders, Alcohol / Drug Misuse
Glenister Gardens · 31 Glenister Gardens, Hayes, Hillingdon, UB3 3FA
Home care · Run by CCS Homecare Services Ltd
Glenister Gardens provides support at home and in supported living for people in Hayes and across Hillingdon. We work with adults who have a learning disability or autism, people with a physical disability and people managing mental health...
Specialisms: Learning Disability / Autism, Mental Health, Physical Disability, Younger Adults

What home care costs

Type of care	What it costs
Hourly care visits, London Middle half of prices from 16 agencies. Median £24.48. Shown for London because too few Hillingdon agencies publish a rate.	£22.88 to £30.05 an hour
What Hillingdon pays Average hourly rate, October 2026.	£20.25 an hour
Homecare Association minimum price 2026 to 2027. The Association's estimate of the lowest price that covers the cost of delivering care. It is not a legal minimum.	£34.42 an hour
Live in care, England Middle half of prices from 62 agencies. Median £1,455.	£1,250 to £1,668 a week

Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price. Powered by Orrery Intelligence.

Inspected most recently

K5K Limited t/a Tezlom, 30 August 2026, Good
Hillingdon, 4 June 2026, Good
Marigold Home Care Ltd, 22 February 2026, Good

Longest since a report

Bridgewater House, 24 March 2022, Good
Sahan Cares C.I.C, 9 April 2022, Good
Envico Supported Living LTD, 10 May 2022, Good

Frequently asked questions about home care in Hayes

How many home care agencies are there in Hayes?

Hayes has 33 CQC registered home care agencies: 15 Good, 18 not yet rated. Counts come from the CQC register and are kept up to date as ratings change.

How much does home care cost in Hayes?

Hourly care visits, London: £22.88 to £30.05 an hour. Middle half of prices from 16 agencies. Median £24.48. Shown for London because too few Hillingdon agencies publish a rate. Published prices come from agencies that publish rates, so treat them as a guide. Ask the agency for its own price.

Which home care agencies in Hayes were inspected most recently?

K5K Limited t/a Tezlom (30 August 2026), Hillingdon (4 June 2026) and Marigold Home Care Ltd (22 February 2026) have the most recent CQC reports.