Quest Recovery Services

Quest Recovery Services is a home care agency in Hayes, Hillingdon (UB3 1AP). It holds a CQC rating of Good.

About Quest Recovery Services

Quest Recovery provides support in people's own homes in Hayes and the surrounding part of Hillingdon. We work with older people, adults living with dementia, adults with learning disabilities and autistic adults, people with mental health needs, people with physical disabilities, people with visual or hearing impairment and younger adults. That is a broad range of need, and rather than simply list it we would sooner explain how we handle it. Every arrangement starts with a proper conversation about what somebody actually wants help with, what they can manage perfectly well themselves and how they want things done in their own home. Consistency is what we work hardest at, because care at home only really works when the person opening the door recognises who is on the other side. We build small, settled teams and keep changes to a minimum. For people living with dementia that familiarity does more good than anything else we could promise. Where we support autistic adults, people with learning disabilities and younger adults, the emphasis is on enabling rather than doing, and we plan around work, college, travel and family life. Where we support people with mental health needs, we work in step with the community teams involved and aim to be the dependable part of the week. Our most recent overall rating from the Care Quality Commission is good. If you would like to discuss support at home in this part of London, please get in touch and we will be honest about what we can offer.

Care provided at Quest Recovery Services

Read the full inspection report on the CQC website.

Common questions about Quest Recovery Services

Where is Quest Recovery Services located?

Quest Recovery Services is a home care agency based in Hayes, Hillingdon (UB3 1AP), providing care to people in their own homes within approximately 10 miles of the area.

What type of care does Quest Recovery Services provide?

Quest Recovery Services is registered to provide care in people’s own homes, with support that includes Older person care, Dementia care, Mental health care, Learning disability and autism support, Physical disability support, Sensory impairment support. The full list of services is shown on this page.

What is Quest Recovery Services's CQC rating?

Quest Recovery Services is registered with and inspected by the Care Quality Commission (CQC). Its most recent overall rating is Good following its last inspection on 20 May 2025. You can read the full CQC report from the link on this page.

Does Quest Recovery Services provide dementia care?

Yes. Quest Recovery Services supports people living with dementia. We recommend contacting the agency directly to discuss your individual situation.

Questions families ask about Quest Recovery Services

Can they support someone living with dementia at home?

Yes. Yes. Quest Recovery Services Limited is registered for dementia care in people's own homes.

Can they help with medication and nursing tasks?

Ask the home. Most home care agencies prompt or give medication but do not provide nursing tasks. Ask what their carers are trained to do.

Do they cover our area?

Yes. Quest Recovery Services Limited covers roughly 10 miles from Hayes.

Will the council help pay?

Ask the home. The agency has not told us which funding it accepts. Most take both council funded and self funded clients; a direct payment from the council can be used to pay them.

Typical home care fees in the London

Quest Recovery Services Limited has not published its fees yet. These are typical hourly rates for the London, so you know roughly what to expect before you call.

Indicative figures for the London, not a quote from Quest Recovery Services Limited. Actual fees depend on the room, the level of care and how it is funded.

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